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1October 2010

Community Visitor Management

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CapSure Quick Facts

– Company Background• Founded in 2001

• Headquartered in Atlanta, GA

• Markets: – Nationwide

– Residential, Enterprise, Logistics

• Installations: > 300

• Distribution:– Direct to End Users

– Through Access Control Equipment Vendors

– Through Security Companies

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– Improve Security• Screen and Validate visitors and contractors• Produce credentials for visitors (Visitor Passes)• Process vehicles with multiple passengers• Automatically alert Hosts of visitors arrival

– Improve Efficiency/ Communication• User Friendly Interface accelerates visitor processing• Pre-Registration of Visitors (Voicemail/ Online)• Rapid Visitor Processing• Notes for Security

– Paperless Reporting• Logging and Tracking of all transactions• Quick look up of visitor details• Incidents and Security Logs

Why Visitor Management?

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CapSure System Diagram

Web BasedAllows for multi-site and multi-post connectivityInformation gathering from anywhere with Internet Centralized Database

PC and/or Tablet PC connect via Internet

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Why CapSure?– Dependability

• CapSure is a Long-term solution for your community’s visitor management needs

• Track record with existing, high end clients• 24/7 Support team• The last system your community will ever need to invest in

– Feature Rich• Full featured modules make CapSure’s visitor management software one of

the most robust programs on the market• Outbound tracking of visitors through generated bar codes lets your officers

know who is onsite at all times• Comprehensive reporting tools

– Scalability• Growth potential• The CapSure system is flexible and can be tailored to your needs

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Overview:Six Ways to Log In & Use the System

• Officer at the Gate– Visitor Processing

• Officer WEB– Security Incidents– Searches & Reports

• Officer Tablet PC or Handheld– Visitor Processing – Roaming Patrol

• Resident– Pre-Register Visitors– Update Own Profile

• Administration– Manage All Aspects of the Program from the Web

• Organization or Vendor– Manage Clubhouse Employees– Builders, Contractors

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Security may use a Touch Screen or Keyboard and Mouse

Big Buttons and Letters create a User Friendly Interface

Quick search options such as last name, first name, address, PIN, etc.

Officer Interface :Easy To Use Touch Screen

Pending Visitor list and expected time of arrival

View visitors arriving in 2 hrs, 4 hrs, or all

future visitors

Host Information

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Officer Interface:One Click to Call Residents

Rapid, Error Free Dialing through

Computer Interface

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• Voice Mail Authorization enables residents and organizations to leave voice mails about upcoming visitor activity

– Reduces problem of busy phones and minimizes officer disruptions

• Overflow for calls during busy periods or

• All visitor authorizations go directly to voice mail

• Users calling from a number identified in the system database only need to enter a PIN. Otherwise they enter their primary # and PIN

• Voice mails messages are stored as digital files and linked to users profile

• Officers can listen to the specific message as the visitor arrives to see a resident or organization, or they can clear the messages in advance if time permits

Enhanced User Access: Voice Mail Authorization

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• DL Scanner makes it easy to gather information from visitors and contractors

• Optical Character Recognition captures name, address, DL #, expiration date, and even picture

• OCR reads all 50 states (optional passports and other IDs) and populates all relevant fields in the software

• Transaction logging stores all of this information for historical needs in an encrypted format

Officer Interface:Driver’s License Scanner

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• Specific individuals can be designated as ‘Deny Access’

• Their name will appear in RED on the screen. Selecting their name will explain the circumstances

Enhanced Security:Deny Access & Watch List

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• Passes & Badges printed on high speed thermal transfer printer

– Will not fade!

• Prints in 4-5 seconds• Passes Include:

– Directions

– Visitor Name

– Host name

– Expiration date

– Optional bar code for egress tracking

• Badges Include:– Visitor Name & Photo (if scanning

driver’s licenses)

– Host name

– Expiration date

– Optional bar code for egress tracking

Actual size 4” X 10”

Enhanced Security: Vehicle Pass & Visitor Badge Printing

Actual size 2” X 4”

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Admission Notification

•Improves Security•Residents are alerted of an impending arrival

•Increases Efficiency•No more taking time to call residents to notify them of arrivals

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Integrated Access Control: Integration optional, transponders, RFID

• One Interface to manage all data– Transponders– Bar Codes– Clickers– Proximity Cards

• Immediate updates at the point of entry

• Transaction reporting in Real –Time:– User information, access dates and times– Transaction statistics – Error reporting

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Integrated Access Control: PassWatch

Live activity related to access control appears on the screen. Details

include, make, model, year, color of vehicle with credentials to enter and

owner’s name.

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CapSure Tablet PC or Handheld:Visitor Processing & Roaming Patrol

• Effectively Manage Busy Gates– Process Visitors and Contractors

• Scan RFID Devices or Barcodes– View resident profiles including photographs

• Roaming Patrol– Searching

– Recording Incidents

– Reporting

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Visitor Bar Code/PIN Generation:Re-entry & Egress Tracking (optional)

• Track egress of Visitors and Contractors– Ensure that Contractors have left the premise on schedule

• Generate a PIN # or Bar Code on the pass to facilitate entry and egress

- Unmanned Entries: Input of PIN or a scan or bar code is required to open gate.

- NO additional work for security to admit visitor & contractors- Generates a real-time report of who entered/exited and at

what gate. - Manned Entries: officer can manually scan the barcode to open the

gate- Generates a real-time activity report. - Can be used to generate a billing report if certain visitor types

are charged for passes.

• PIN/Bar Codes are valid until the expiration date input by the resident or security

• Reporting tells security which visitors/contractors remain in community at a certain time of day.

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Optional Modules & Features

• Admission Notification– Admission Notification allows the resident to be automatically notified when their visitors

arrive. They can choose to be notified via text message, email or both.

• Multi Site Filtering– Filter data so officers at security check points only see information pertaining to their area.

• Visitor Barcode Check In/ Out– Speed up visitor processing by printing barcodes on visitor badges to check visitors in and

out

• Visitor Revenue Tracking– This module allows a location to bill contractors and collect (upon entry) for daily, weekly,

and monthly access and manage annual revenue collections with a complete audit trail.

• Configurable Terms: – Terms throughout the program may be customized to suit the community

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• Visitor Transaction Log– Complete details on each and

every visitor

• Gate Statistics Report– How many visitors passed through

each gate during each hour

• Property History Reports– Move In/Move Out

• Resident Listing Report– Name, address, phone, number

• Security Incident Reports– Filter by type, resident, dates

• Officer Login Report– Accurate reporting on shift

changes

• Comprehensive Resident Profile– Print on demand for complete

details on each resident.

• Advanced Report Generation allows the community to create their own reports and exports.

Real Time Reporting:Administrator and Officer Reporting

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• Logs each and every transaction related to visitors and/or resident access

• Tracks:– Who entered visitor for

admittance• Whether by web or voice

mail• Which officer admitted visitor and

through which entry point• Retains scanned driver’s license

data• Retains link to original voice mail

message• Search and reporting capability• Export to Word for further use

Real Time Reporting: Sample Visitor Report

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Export and View Output in Excel

Real Time Reporting:Sample Gate Statistics Report

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Quick Facts

– Implementation Info• Implementation Schedule: 6 weeks software only, 8-10 weeks access

control

• Internet-based application: Replication available

• Complete training

• 24/ 7 Support

• All data encrypted with 128 bit SSL Certificate

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Partial Reference List