Communication 2.0 with Blogs & Wikis
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Transcript of Communication 2.0 with Blogs & Wikis
Communication 2.0 with Blogs and Wikis
Nicole C. EngardOctober 30, 2007EMA 2007
Jenkins Intranet Timeline
Nicole C. Engard – EMA 2007
Problems to Solve
1
CommunicationBetween Staff,Managers and Staff, andBetween Departments
2
Too manyPlaces to lookFor information
EmailJenkins SiteStaff ScheduleRoom Rentals
3
Organization:No navigation On Intranet &No logical way To find info
4
Cluttered EmailInboxes
CommunicationWas all via Email
Nicole C. Engard – EMA 2007
Typical Project Procedure
• Set up a meeting with everyone involved
• Start a list of tasks on your calendar
• Create a document assigning specific people to tasks
• Share the document via email with committee members
Nicole C. Engard – EMA 2007
Communication During a Project
Nicole C. Engard – EMA 2007
Communication During a Project
Nicole C. Engard – EMA 2007
Communication During a Project
Nicole C. Engard – EMA 2007
Communication During a Project
Nicole C. Engard – EMA 2007
Communication During a Project
Nicole C. Engard – EMA 2007
Communication During a Project
And now,everyone knows little bits and pieces and no one knows everything.
Nicole C. Engard – EMA 2007
Why not use a blog?
Nicole C. Engard – EMA 2007
How many of you can say that one year down the line you’ll be able to
find that email regarding policy changes?
Then there’s the issue of finding information years
down the road
…
Nicole C. Engard – EMA 2007
Intranet 2.0 Solution - Blogs
• Web-based & full-text searchable• Archived & backed up• Visible to all staff – no one is left out• Fewer emails in our inboxes• Conversational (email-like) format• Date and time stamps• Ability to link to relevant pages &
comments
Nicole C. Engard – EMA 2007
What did the staff think?
Nicole C. Engard – EMA 2007
Kathy Coon – Deputy Director
• It has cut down on some of the clutter in my inbox. Now that the important facts are on the project pages, I no longer save everything!
• It's great having everything related to a project in one place.
• When I worked on my annual report last year, it helped put the year in perspective.
Nicole C. Engard – EMA 2007
Project’s Complete:Now What?
Nicole C. Engard – EMA 2007
Once your project is done, what do you do with all of those
documents you were passing back & forth?
• Store them on a shared drive? • Add links to them to your intranet? • Store them in your email? • Print them out?
Nicole C. Engard – EMA 2007
Why not use a wiki?
Nicole C. Engard – EMA 2007
Intranet 2.0 Solution - Wikis
• Web-based & full-text searchable• Archived & backed up• Visible to all staff – no one is left out• History of edits with date and time stamps• Ability to link to relevant pages &
comments
• Sound familiar?
Nicole C. Engard – EMA 2007
What did the staff think?
Nicole C. Engard – EMA 2007
It's a darn nuisance, making documentation, but ya gotta or you won't remember what ya did last tuesday. These wiki thangs are better than tha old way.
- Ken Snyder, Network Admin
Jenkins Law Library
Nicole C. Engard – EMA 2007
The Wikis being used for indexing projects make updating much smoother. No more lost files!
-Nancy Garner, Head of Info & Research Services Jenkins Law Library
Nicole C. Engard – EMA 2007
Let’s See It In Action!
Nicole C. Engard – EMA 2007
Any Questions??
Contact me:
Nicole C. EngardMetadata Librarian / Princeton Theological [email protected] http://web2learning.net
Learn more: http://web2learning.net/learn-more
Nicole C. Engard – EMA 2007