How Communities Straddle, Leap, and Land on Technology Choices

John D. SmithLearning Alliances and CPsquare

Tonight: talk and do The “us” in user experience Talk about design

Social media: no fun without a partner

Community experience Do community

Design “us” – our conversations

Tag stuff between meetings

Handful of viewpoints

1. Design

2. Choose, buy

3. Configure, operate

4. Facilitate, manage, lead

5. Participate, be

3. 4.

1.

2.

5.

How do these connect?

You are here... MPD-L Support Ubuntu hackers NPtech

Bracket with... “Book” learning

Leads to... CHIFOO use: the

“us”

activity patterns with technological implications

Community activities

oriented to …

… meetings

… context… community cultivation

… access to expertise

… projects… open-ended conversation

… content publishing

… individual participation

… relationships

Community orientations

MPD-L community A ‘simple’ email list

What to do, how be 12 years, 2,400 members “I’m Jak2-positive”

Plus other tools alerts map survey

Thanks, Robert!

Ubuntu hacker’s on-screen life Exemplary survivors Multi-platform

Code-base IRC channel Wiki Forum

Ethnography Observation Participation

Lloyd (2007) Illustration # 7

Trust and F2F at the center Core group role Design conference Rituals

Passport PGP keys

Event design

Lloyd (2007)Illustration # 13

NPtech

A tagging experiment that became a community

Active invention & self design RSS feed Blog summary Many platforms

Flickr Friendfeed Teleconferenes Databases ...

Book learning: Digital habitats

Community orientations

Perspectives on technologies

Tool polarities

http://technologyforcommunities.com

Perspectives on technology Technology and

community as layers as points of view as clusters of issues as ways of knowing

Integration issues “Configuration” is

experienced, like habitat

Tools

Features

Platforms

Configurations

Tools support activities Community activities

Community orientation Changing activities

Multi-purpose tools MPD-L email list

Vast, fast changing cpsquare.org/wiki

Maybe Jack can help ...

Features create utility and liveability Characteristics

Core Add-on

Example NPtech tag’s

RSS feed

Logic Wiki’s RSS feed

Spreading practice

Listen

Speak

Mute

Platforms package tools Platforms are the norm Skype tools example

VOIP Presence indicator IM & Chat Friends directory Outlook client History File and money transfer

CPsquare: ping before calling Shape community Chosen by community

Configuration makes the habitat Where groups liveWhere groups live Shared repertoireShared repertoire ExampleExample

NPtech vs MPD-LNPtech vs MPD-L Integration throughIntegration through

platformsplatforms interoperabilityinteroperability toolstools practicepractice

Invisible to vendors?Invisible to vendors?

CHIFOO community themes

Let’s tag the “us” in user experience Special meaning of

“CHIFOO09” Tie to conversations

Blog summaries Meeting agenda

Tool & use polarities

Tool polarities: F2F and taggingtagging

Synchronous AsynchronousRhythm

Participation ReificationsInteractions

Group IndividualIdentities

Putting the “us” in user experience Design with evidence

Over time Inside/outside Own experience

Design for community configuration Orientations Polarities Perspectives ... learning

Participate in CHIFOO!

Thanks!

John.Smith@LearningAlliances.net

http://learningalliances.net

http://technologyforcommunities.com

http://cpsquare.org/wiki