Case Study

Suffolk County CouncilSimon Ransome

ISIS Internet

•First connected to the Internet November 1995

•First connected to the Internet November 1995

•Launched formally by Members February 1996

•First connected to the Internet November 1995

•Launched formally by Members February 1996

•Site contained less than 200 pages and registered page impressions measured in tens

01000200030004000500060007000

1997.q1

1997.q3

1998.q1

1998.q3

1999.q1

1999.q3

Date

SCC Web Site

Page impressions generated on the SCC Web Site since 1997 (averages)

This year so far...

•Main SCC site now contains around 7,000 pages

•Over 2 million page-impressions so far in 1999

•An additional 6 other corporate sites including LibCat, Infolink, TraveLine, The Suffolk Site, ISO Games 1999.

•Hosting for a number of other Suffolk authorities, regional organisations and European partnerships

How is this all managed?

How is this all managed?

•WWW Editorial Board (WEB) - representatives from all departments

•WEB develops standards: technical quality, speed of access, house style, information quality, currency, etc and suggests wider strategic direction

•ISIS Internet create most content, including design and graphics, code scripts, manage infrastructure and run web servers.

Role of Libraries and Heritage

•Quality control

•Monitoring currency

•Information management

•Monitoring visitors’ book, Graffiti wall and webmaster emails

•Other enquiries

The Graffiti Wall

Libraries and Heritage

Libraries and Heritage

•Launched shortly after the main site

•Contains nearly 400 conventional pages (not counting 2 million in LibCat and over 8,000 in InfoLink)

•Around 1,500 pages per day looked at by the public (including those on the 150+ PCs available through Suffolk’s libraries)

•Full contact details for main L&H staff

Heritage - the Suffolk Record Office

The Suffolk Record Office

•Major press coverage

•1,500 database requests in half a day

Interactivity - Libraries Direct

Have Your Say

Cyber Library - Collection Development

•£600,000 investment

•All 44 libraries and Record Offices across Suffolk now connected via the corporate Internet connection

•150+ PCs available free of charge

•Specific CyberLibrary content created

Cyber Library home page

Cyber Library Children’s home page

Cyber Library Children’s Book Zone

Future Developments…

•More interactivity

•Co-East - a regional library catalogue (www.co-east.net/demo.html)

•e-commerce

•Internet TV

•Parishes/Portals - “grass-roots” development

Questions?

The End