CAPABILITY PROFILE TEMPLATE

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CAPABILITY STATEMENT For Best Service, Best Products, Best Price Switch On with Bellingers Electrical. 1

Transcript of CAPABILITY PROFILE TEMPLATE

Page 1: CAPABILITY PROFILE TEMPLATE

CAPABILITY STATEMENT

For Best Service, Best Products, Best Price Switch On with Bellingers Electrical.

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Contact Details

Address

Main Contacts

Matthew Bellinger Managing Director

Ph: 0408 423 969

Email: [email protected]

Tamara Bellinger Operations Manager

Ph: 0418 231 309

Email: [email protected]

Bellingers Electrical Contracting

also trading under Teledata Installation and Services

33 Lawrence Street, Kelso, Townsville, North Queensland, 4815

Web Address www.bellingerselectrical.com.au

Postal Address P.O Box 1592 Thuringowa Central 4817

Year Established Since 2013

ABN 73 186 723 998

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Main Business Activities and Industries Served

Bellingers Electrical is a complete solution for any customers needs when it comes to electrical domestic installations. From the initial stages of planning a new build and renovations to repairs and servicing. We have extensive experience in switchboard installs and upgrades, tariff changeovers, TV/Data comms installations, air conditioner installations and marine installations and maintenance.

Our electricians are HV switching certified as well as Hazardous Area certified for those specialised industrial and commercial jobs.

We are driven to provide quality on time service at reasonable prices. We truly believe our customers satisfaction is key to our success and strive to ensure their needs are meet no matter how big or small the job may be.

• Renovations including tariff changeovers and switchboard upgrades

• New builds and adding to existing wiring including data and communication wiring

• Installation of air-conditioners

• Property Management in large scale complexes

• Maintenance and labour hire to industrial services from manufacturing plants to heavy industry (Hazardous Area and HV switching certified)

• Data Communication installation and repairs

• Labour Hire

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Specialised Capabilities

Competitive Skills

• Hazardous Area certified

• Telecommunication and data ticket

• HV switching certified

• Fast turnaround time form quote to job completion

• Cloud based software from on the job information collation and paperless transactions

• Fast prompt customer service

• SimPro trained electricians

Our Approach

• Consistent and Reliable - We do and say what we promise, always.

• Diversity - With over 20 years experience we bring a vast background of knowledge to help our customers make informed decisions.

• Cost effective - We always strive to be as cost effective to the customers as we are to ourselves.

• Quality and professionalism - We understand that some jobs must be done within business hours and strive to ensure our electricians provide the best quality service and professional manner whilst not jeopardising your ability to run your business.

Products and Service

• Installation of Domestic, Commercial and Industrial electrical equipment and wiring

• Renovations and New Builds

• Fault finding and repairs of domestic lighting and power systems

• Installation and repair of telecommunication and data cabling.

• Fault finding and repair of industrial equipment from electric motors right through to PLC programming, sump pumps and drive motors.

• Installation of Air conditioners

• Installation of switchboards from small 40Amp sub boards that supply a handy mans shed up to 2000Amp that power multiple heavy industrial fixed plant equipment.

Equipment

One four wheel drive vehicle with capabilities for off road and long distance travel to remote locations, as well as towing capacity for pick up and delivery of plant hire equipment.

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Capacity

Area of Operation

Cairns through to Airlie Beach and out to Hughenden, other areas by negotiation.

Training and Skills

As Bellingers Electrical grows we will take on school based apprentices from programs within the Townsville region.

We are committed to keeping our staff happy and successful whether they stay within the business or move to other work opportunities. We require our electricians to be highly experienced and knowledgable. To ensure this we provide our electricians with on the job experience as well as ensuring they are adequately ticketed and certified to perform specialised jobs.

Software Used

• Xero Cloud accounting software

• A week turn around from quotes through to invoicing and receipt management.

• Inventory management and customer payment details and preferences

• MAC Cloud capabilities (information for work requirements is accessible from all points of MAC network from Iphones, Laptops and Desktop computers at the same time)

• Job management and timeliness of job preparation for effective and prompt delivery of services.

Two full time electricians with the ability to draw subcontractors from two businesses within the Townsville region. Both partners are fully equipped for the majority of job requirements.

Preferred Maximum Value of Work per Job

Up to $50 000

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Track Record

Management Systems Policies Bellingers Electrical Contracting have clear management systems and policies including;

• Work Health and Safety Policy • Risk Management Policy • Fatigue Management Policy • No Live Work Policy

Our policies can be provided on request.

Insurances

Major Clients Services we Provide Duration of Business

Fire Safe Australia and New Zealand

Fire safety inspections such as auditing of Fire extinguishers, Fire blankets, test and tagging of equipment, emergency lighting installation, servicing and repairs

February 2014

Metro Quays Property Management

Repairs and Installation of electrical components in units

April 2015

Mobile Central Installation of network cabling as well as installation of power for Mobile Central Greencross Contract.

May 2015

Live N Invest Realty Emergency repairs for Real Estate agent Terry Cochrane

May 2015

Insurance Provider Validity Policy Number

Work Cover QLD Work Cover QLD 12th August 2014 - 30th June 2015

WAD140849734

Public and Product Liability $10M

Woodina Underwriting Agency

18th November 2014 - 18th November 2015 2014-GL5258-6741

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Customer Service and Market Response Communication and Responsiveness

As a small business we are able to provide a fast turn around service for our customers. From the initial quoting stage through to job completion and invoicing. We believe a fast turn around is essential for customer satisfaction especially on repair and service work. We offer to keep a small portion of our time each week dedicated to such jobs. We have after hours service and can arrange emergency repairs with our electrical contracting partners by way of guaranteeing repairs. When dealing with customers in the Realty industry we provide before and after photos of the work 1. For the Clients records 2. For our own business records. We experience many landlords not living near their properties and so providing them with proof that the jobs are completed and to a high standard is critical. We give time estimates particularly for Realty customers on when we will be picking up keys and completion of jobs as well as if jobs cross to the next day or week we can keep our customers updated as to our progress and possible completion times. Continuous Improvement

Continuos Improvement is important for us to grow as a business and for our customers. We want to be a business that is held to a high quality of workmanship and standard. If our customers are unsatisfied with how we conduct our business or our quality of workmanship we will endeavour to be better. We don't want to be the largest company but we do want to be the best at what we do and provide people with the best so for Best Service, Best Products, Best Price Switch on with Bellingers Electrical.

Working with Industry and Others

Networks

We currently have various agreements with several Electrical Contractors within the Townsville area. These Electrical Contractors are like ourselves within the business Networks in Townsville.

The following Electrical Contractors are preferred by us;

Bzzzt Electrical when we are unavailable for any amount of time over a week can be contactable to ensure continuity of work is maintained for our services as well as our contracts.

We provide Rolly’s Electrical with referrals for all our Solar queries that we receive.

Green’s Electrical currently have a franchise for installation and repairs of electric gates so we refer all electric gates installation and repairs to them.

We are currently business partners with a newly formed Electrical Contractor called CJP who we work closely with to quote and complete larger jobs such as renovations and new house builds.

Industry Association Membership

• Master Builders Queensland

• Business Networking International

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