Brittany.resume
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Brittany Richardson [email protected] | 425.737.3485 | Bellingham, WA Experience Flora Inc- Inside Sales Consultant Lynden, WA June 2014- Present General Description: o Meets and exceeds sales goals by evaluating and satisfying customer needs. o Routinely calls customers to increase sales and maintain constant contact. o Evaluates customer product needs and makes appropriate suggestions. o Schedules annual promotions/demo’s for Key Accounts. o Assists Customer Care Reps with entering orders as needed. o Negotiates discounts, and new item slotting. o Maintain a strong knowledge base of all products and have the ability to communicate them effectively. o Assists marketing with community outreach events, store trainings, and help educate consumers at Expo’s. The Markets LLC - Wellness Department/Category Manager Bellingham, WA March 2013 -June 2014 General Description: o Ensures excellent customer service by giving prompt, friendly, and knowledgeable information and guidance on supplements and whole health related products. Responsible for one of the most popular departments in the store, including strong product knowledge, leadership and supervision, ordering and inventory control, sales events, gross margins, and ensuring friendly customer service. Other Duties Include: o Coordinated department activity for special promotions/events(Trade Shows, Marketing Programs such as mailers, calendars or magazines), and ensuring timely and satisfactory execution of the programs. o Built and maintained over 100 direct accounts. o Executed staff trainings to boost sales. o Promoted the organization throughout the industry, and worked to insure a fair and professional relationship is maintained with suppliers. o Reset multiple store locations ensured proper merchandising and visual applications. o Manages product assortment and sourcing activities for assigned categories. o Executed store visual merchandising plans based upcoming sales.
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Transcript of Brittany.resume
Brittany [email protected] | 425.737.3485 | Bellingham, WA
Experience
Flora Inc- Inside Sales ConsultantLynden, WA June 2014- Present
General Description:o Meets and exceeds sales goals by evaluating and satisfying customer needs.o Routinely calls customers to increase sales and maintain constant contact.o Evaluates customer product needs and makes appropriate suggestions.o Schedules annual promotions/demo’s for Key Accounts.o Assists Customer Care Reps with entering orders as needed.o Negotiates discounts, and new item slotting.o Maintain a strong knowledge base of all products and have the ability to communicate them
effectively.o Assists marketing with community outreach events, store trainings, and help educate consumers
at Expo’s.The Markets LLC- Wellness Department/Category ManagerBellingham, WA March 2013 -June 2014
General Description:o Ensures excellent customer service by giving prompt, friendly, and knowledgeable information
and guidance on supplements and whole health related products. Responsible for one of the most popular departments in the store, including strong product knowledge, leadership and supervision, ordering and inventory control, sales events, gross margins, and ensuring friendly customer service.
Other Duties Include:o Coordinated department activity for special promotions/events(Trade Shows, Marketing
Programs such as mailers, calendars or magazines), and ensuring timely and satisfactory execution of the programs.
o Built and maintained over 100 direct accounts.o Executed staff trainings to boost sales.o Promoted the organization throughout the industry, and worked to insure a fair and professional
relationship is maintained with suppliers.o Reset multiple store locations ensured proper merchandising and visual applications.o Manages product assortment and sourcing activities for assigned categories.o Executed store visual merchandising plans based upcoming sales.o Works with department to maintain merchandise presentation. o Educates team on new products to help and maintain sales.o Partners with store management team to ensure consistent visual merchandise standards.o Coaches sales associates on visual merchandising standards.
Super Supplements- Assistant Manager/Community Development & Outreach CoordinatorKennewick, WA. 2010-Feb. 2013
Act as manager on duty in the stores managers’ absence, and demonstrates personal and business integrity.
Assist with staffing, payroll, scheduling and training all employees. Obtains clear and effective communication skills with customers and associates. Perform essential functions of, and assist employees in maintenance of accurate inventory. Effectively order inventory on an ongoing basis, and adjust inventory forecasts. Assists with implementing new policies and procedures for the store.
In charge of facilitating Staff meetings, and vendor trainings. As well as consistently following up with supplement trainings.
Plan and schedule community outreach events, and is able to carry through on a plan or project. Traveled to stores as needed to help with stocking, correct inventory issues, and training of new sales
associates. Provides unmatched personal attention to customers, and leads by example to set expectations for
customer service. Maintains a strong knowledge base in holistic care, natural health and beauty, homeopathy, sports
nutrition, herbs, and vitamins and minerals in order to effectively serve customers within DSHEA compliance.
Helps create goals for sales associates for individual development. Maintains department expectations of merchandising and promotional displays.
Starbucks Coffee Company- Barista/Shift SupervisorRichland, WA 99353 & Burlington, WA 98274. 2007-2010
Routinely handled as many as 200 customers a shift in a busy retail store. Worked with managers and coached partners to maintain beverage accuracy. Maintained excellent and consistent customer service.
Other duties include: Cash handling, balanced register and prepared daily sales summary and deposits, created product that was accurate and attractive. Ensured tasks were completed correctly and on time, and in charge of auditing inventory.
Briggs Chiropractic and Massage- Massage TherapistKennewick, WA 99337. 2009-2010
Worked part time as a massage therapist. Handled up to 16 patients per week. Responsible for accurate scheduling and medical documentation.
Education Ashmead College, Everett WA 98201. 2006-2007
Massage and Aromatherapy License Bellingham Technical College, Bellingham WA, 98225. 2005-2006
National Culinary Arts Servsafe Certificate Bellingham High School, Bellingham, WA 98225. 2000-2005
High School Diploma
References will be furnished upon request.
