BrainStorm QuickHelp Quarterly Web Summit April 2014
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Transcript of BrainStorm QuickHelp Quarterly Web Summit April 2014
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PropellerHead: n. a person obsessively devoted to a technical pursuit; computer geek; sometimes used to describe techies
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BRAINSTORM QUICKHELPQUARTERLY WEB SUMMITAPRIL 2014
The End-User Experts Present
Tyler Rogers - QuickHelp Senior Account ManagerCasey Trujillo – BrainStorm Senior Sales ManagerDerek Adams - QuickHelp Product Manager
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AGENDA
» BrainStorm Introduction and New Content
» The QuickHelp Story – Adding Value
» From the Dev Team – What’s Coming?
» A New Internal Messaging Resource
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New Content…
» Internet Explorer – 21 videos
» Project 2013 – 37 videos
» SharePoint 2013 – Building an Information Architecture
» Coming – Additional OneNote videos
» Coming – Updated Windows 8.1 videos
» Coming – Updated OneDrive videos
» What else?
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THE QUICKHELP STORY
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Scrap Metal?????
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Impact of Software Migration on User Productivity
Time
Use
r Pr
oduc
tivity
-----------------------------------------------------------------------------------------
With access to ongoing training 76%
Productivity gains hinge upon employees utilizing all of the functionality of their new software—not just familiar features that get them back to, or slightly higher than, their old levels of output.
First Month
6 months
Source: IDC
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INTERNAL MESSAGING FOR QUICKHELP
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Congratulations!
» Michelle Shepherd – Honeywell» Jen Smith – Bonavista Energy» Dawn Gehlhoff – County of Milwaukee
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Thank You for Your Hard Work!
» Presentations» Using the Intranet» Internal Collateral» Leveraging QuickHelp» The Personal Touch
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Your Marketing Brilliance
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The QuickHelp QuickTips for May
… Your secret weapon to cultivate productivity.
» Outlook: Creating Notes» SharePoint: Adding Tasks» Lync: Starting an
Unscheduled Meeting» Windows: Snipping Tool» OneNote: Quick Notes» GroupWise: Auto Filing
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QuickHelp – What’s Coming
UserProductivity
Ahead
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Upcoming QuickHelp Release
Previously Announced Features
• Assigned Content• Cross-Application Playlist Support (Topics)• Group Support• Sorting of Playlists, Titles, and Content• New URL Content Type• Link to Topics and Playlists• Improved SSO Support• Deployment Toolbox• Notifications and Alerts
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Upcoming QuickHelp Release
New Features
Playlist Library Foreign Language Support
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New Admin Portal UI – Sneak Peek
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Client Releases
Web Portal SharePoint 2013 Windows
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Thank You for Being Here! Keep On Spinning!
Tyler Rogers: [email protected]
Derek Adams: [email protected]
Casey Trujillo: [email protected]