Behaviours & Leadership Skills
15
Behaviours & Leadership Skills Lilongwe, May 2012 Dr Alan Davies MB MRCP MD Medical Director, EMEA GE Healthcare [email protected]
description
Behaviours & Leadership Skills. Lilongwe , May 2012. Dr Alan Davies MB MRCP MD Medical Director, EMEA GE Healthcare [email protected]. Outline of next 90 minutes . 30 minutes - overview 30 minutes – small group work One example of Leadership that worked - PowerPoint PPT Presentation
Transcript of Behaviours & Leadership Skills
Behaviours & Leadership SkillsLilongwe, May 2012
Dr Alan Davies MB MRCP MDMedical Director, EMEAGE [email protected]
2
Outline of next 90 minutes
30 minutes - overview30 minutes – small group work• One example of Leadership that
worked• One example of Management that
worked30 minutes – report out
April 2012
3
Being a LeaderSession Philosophy
April 2012
KNOWER
IF I DON’T HAVE ALL
THE ANSWERS,
SOMETHING IS WRONG WITH ME
LEARNER
IF I HAVE A QUESTION OR I DON’T KNOW THE ANSWER, I’LL SAY IT AND LEARNGOAL: Excellent patient
care
4
Becoming a Leader
What has been your approach to people development?What are the challenges that you encountered when you provide feedback to people?What would you do differently towards your goal of excellent patient care?
April 2012
5
Leading vs ManagingWrite down the different behaviours and skills between LEADING and MANAGINGFor each quality of a leader, write down
a balancing or opposite quality of a manager
April 2012
Leader Manager 1 2 3 4 5 …………..
1 2 3 4 5 ………….
6
Leaders & Managers
April 2012
Leader Manager
Innovate Develop Focus on People Inspire Trust Ask WHAT and
WHY Originate
Other skills ….
Administer Maintain Focus on
Systems Rely on Control Ask HOW and
WHEN Imitate
Other skills ….
7
Business MANAGER
Leadership is a Journey, which needs new skills at each stage. Often DIFFICULT
April 2012
Manage MANAGERS
Manage OTHERS
Manage SELF
Results through
BUSINESS managemen
tResults through
MANAGERS
Results through OTHERS
Results by PERSONAL
effort
Scop
e &
Com
plex
ity
Incr
ease
Critical passag
e
8
Some quotes on Leadership Don Quixote: One man scorned and covered with scars still
strove with his last ounce of courage to reach the unreachable stars: and the world was better for this
Thomas Huxley: The rung of the ladder was never meant to rest upon, but only to hold a foot long enough to enable him to put the other somewhat higher
Confucius: The superior man is distressed by the limitations of his ability; he is not distressed by the fact men do not recognise the ability he has
Ghandi: You must be the change you wish to see in the world Groucho Marx: Only one man in 1000 is a leader of men, the
other 999 follow women Hindu proverb: There is nothing noble about being superior to
some other men. The true nobility is in being superior to your previous self.
April 2012
Leadership is a journey into SELF
9
Top 10 leadership tips from GE CEO“Things people do”• Personal responsibility: you lead today by building
great teams and placing others first. It’s not about you.• Simplify constantly: Every leader needs to clearly
articulate the top 3 things the organisation is working on. If they can’t they are not leading well.
• Understand Breadth, Depth, Context: How does where you work fit in with the world, and how do you respond to it.
• Alignment and Time Management: At the end of the week, you have to spend time on things that are important. Setting priorities, measuring outcomes, and rewarding them.
• Learn constantly, learn how to teach: A leader’s primary role is to teach. People who work with you don’t have to agree with you, but they do need to feel that you are willing to share what you have learnt. April 2012
10
Top 10 leadership tips from GE CEO“Things people do”• Stay tuned to your own style: Leadership is an
intense journey into self. Look in the mirror each morning and ask: “What are the 3 things I could have done better?”
• Set boundaries with freedom in the middle: The boundaries are commitment, passion, trust and teamwork. Within those guidelines there is a lot of freedom. But don’t cross these boundaries.
• Disciplined and Detailed: Never be afraid to personally intervene on things that are important.
• Leave a few things unsaid: Knowing the answer can get in the way of another person finding their own way. Being an effective listener can be more useful that ending a meeting with the 17 most important actions
• Like people and Like yourself: It is critical to understand people, always be fair and want the best for people.
April 2012
11
Situational leadership Understand how to flex your
leadership style in different situations
Open up communication – have quality conversations about performance, development with the people you work with
Help others develop competence and commitment
Teach others how to provide their own direction and support
Value and honour differencesApril 2012
12
What a situational leader does:
April 2012
Diagnosis
FlexibilityPartnering
for performance
Situational Leadership
Assess Development
al needs
Use a variety of leadership
styles comfortably
Reaches agreements with others about the style THEY need
13
Finally, of course, and by no means least …..
Good Leaders still Manage!
April 2012
Thank you.
15
30 Minute Small Group Session
April 2012
Divide into groups of 3 or 4Pick two recent tasks for each group
One where you acted as a Leader One where you acted as a Manager
Be prepared to report out the Leadership task and the Manager task (final 30 minutes)
