BCM Institute Meet the Experts SG June 2010 Brochure
Transcript of BCM Institute Meet the Experts SG June 2010 Brochure
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Business Continuity ManagementBridging Economic Defence and Civil Defence
Organised By:
3P Public Private Partnership Closing the Gap between Emergency Management &
Corporate First Responders25th June 2010, Holiday Inn Atrium, Singapore
Sponsored By:
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Topic and Speakers
1.30pm - 2.00pm
Registration
2.00pm - 2.15pm
Opening Address
The National BCM Program
Mr Touw June WahDeputy Director, Singapore Business Federation
2.15pm - 2.40pm
Threats and Trends: Business Continuity Management
Dr Goh Moh Heng
President, BCM Institute
2.40pm - 3.25pm
SCDF Emergency Management and Engagement of Stakeholders
Col. Anwar Abdullah
Director of Operations
Singapore Civil Defence Force
3.25pm -3.55pm
Tea Break
3.55pm -4.40pm
Closing the Gap on Emergency Management and Corporate
First Responder
Dr Thomas Phelan
Founding Member of U.S Department of Homeland Security,
President of Strategic Teaching Associates
4.40pm - 5.00pm
Start from Strategy, Not Technology:
Business Continuity Management
Mr Wong Kim Poh
BC / DR Consultant and Engagement Manager,
IBM Global Technology Services
5.00pm - 5.30pm
BCM 3P Panel Discussion and Certicate Award Ceremony
Q&A
National BCM ProgramMr Touw June Wah
Deputy Director, Capacity Building Division Singa-
pore Business Federation
Closing the Gap on Emergency
Management and First RespondersDr. Thomas Phelan
Founding Member U.S. Department of
Homeland Security President,
Strategic Teaching Associates
SCDF Emergency Management &
Engagement of StakeholdersCol. Anwar AbdullahDirector of Operations,
Singapore Civil Defence Force
Threats and Trends :
Business Continuity ManagementDr Goh Moh Heng
President, BCM Institute
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[email protected] +65 6323 1500
Start from strategy, not technology :
Business Continuity ManagementMr Wong Kim Poh
BC/DR Consultant and Engagement Manager,
IBM Global Technology Services
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Strengthening Corporate ResilienceBusiness Continuity Management
...the Government views corporate resilience as a national priority
Firstly, to enhance corporate resilience in Singapore, selected
Government or public agencies will consider tenderers level of BCM-
readiness as part of the procurement process.
Secondly, to encourage more companies or SMEs to be BCM-ready, the
government will be providing nancial incentives to defray the cost ofBCM-certication.
To better reach out to businesses, SPRING Singapore and the
Singapore Business Federation, or SBF, will jointly drive this national initiative.
Regulatory Framework
Singapore Standards for Business Continuity Management
SS540
Monetary Authority of Singapore, Business Continuity Management Guidelines
Financial Institution and Financial Utility Provider
Singapore Exchange (SGx) Rules on Business Continuity Management
Member rms of the Singapore Exchange
ADDRESS BY PROF S
JAYAKUMAR, DEPUTY
PRIME MINISTER AND
COORDINATING
MINISTER FOR
NATIONAL SECURITY AT
THE NATIONAL
SECURITY SEMINAR ON
FRIDAY
7 NOVEMBER 2008
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Business Continuity Managementis a holisticmanagement process that identies potential impacts which
threaten an organization and provides a framework for building
organizational resilience with the capability of an effective response
that safeguards the interests of its key stakeholders, reputation,
brand and value-creating activities.
Source: SS540 Singapore Standard on Business
Continuity Management SS 540:2008www.ss540.org
WHY BUSINESS CONTINUITY MANAGEMENT?
Protect organisation against potential threats;
protect life and assets
Protect interests of shareholders and investors
Minimise impact and losses people, information and
infrastructure assets
Enhance condence of stakeholders and the public
Improve organizational (process) resiliency and
operational robustness
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COL Anwar Abdullah, Director of Operations, has been with
the Singapore Civil Defence Force for 17 years. He holds a
Master of Science in Risk Crisis and Disaster Management
and a Bachelor of Economics Degree (Hons). Previous
appointments held by COL Anwar include Commander ofthe 2nd Civil Defence Division, Chief Instructor at the Civil
Defence Academy and Head of Doctrine and Development.
High points in his career include his involvement in one
of the worst bush re operations affecting the states of
New South Wales and Canberra in Australia in 2003 thatclaimed the lives of 4 residents in Canberra. For his efforts,
COL Anwar was awarded the Canberra State Emergency
Medal.
As part of SCDFs overseas humanitarian assistance, he
led a SCDF team to assist in the post-earthquake searchand rescue operations on the island of Nias, Indonesia in
April 2005 (where the Singapore Rescue Teamsuccessfully rescued 2 casualties from the concrete rubble)
and in Yogyakarta in Central Java in August 2006.
COL Anwar was also involved in the Nicoll Highway
collapse incident in Singapore in 2004 where he was
awarded a state commendation medal for his efforts.
Regionally, COL Anwar was involved in the ASEAN
Committee on Disaster Management (ACDM). He played asignicant role in the formulation, discussion and
negotiation of the rst ever ASEAN Agreement on Disaster
Management and Emergency Response (AADMER) that
was signed by the ASEAN Foreign Minister on 26 July
2005 in Vientienne Lao PDR.
He also played a pivotal role in the development of the
Standard Operating Procedures for Regional Standby
Arrangement and Coordination of Joint Disaster Relief and
Emergency Response Operations (SASOP). Presently,
he represents SCDF in the United Nation INSARAG Asia
Pacic Regional Group and International Fire ChiefsAssociation of Asia (IFCAA).
He is also the Executive Director of the National Fire and
Civil Emergency Preparedness Council (NFEC), a national
body responsible to promote re prevention and civil
emergency preparedness to make Singapore a safe andsecure nation.
SCDF Emergency Management & Engagement
Of Stakeholders
In his presentation, COL Anwar will share the keycharacteristics and the associated risks of the city-state.This will be followed by a brief overview by the Ministry ofHome Affairs, which is responsible for safety and securitymatters in Singapore.
COL Anwar will go on to introduce the SingaporeCivil Defence Force (SCDF), the concept of operations andhe incident management structure that have been putn-place to prepare and equip the SCDF for a major disas-er or emergency in light of the new operating challenges.
Signicantly,COLAnwarwilldescribethe
ramework of Operations Civil Emergency Plan, whichprovides the SCDF with the mandate to be the IncidentManager for a civil emergency situation in Singapore with
support from the various government agencies.
This will be followed by an elaboration of the variousoperational strategies adopted by the SCDF to deal withhese new challenges and he will conclude with anoverview of SCDFs Public Private Partnership initiatives.
Col Anwar
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Dr Thomas Phelan, Ed.D., Associate Professor at
American Public Universitys School of Public Safety andHealth, is also an adjunct instructor in the Elmira College,
Emergency Management Concentration, M.S. Degree
program.
Dr Phelan is President of Strategic TeachingAssociates, Inc. and the author of Emergency
Management and Tactical Response Operations: Bridging
the Gap (2008, Butterworth-Heinemann). Tom was named
a Founding Member of the U.S. Department of Homeland
Security by Secretary Tom Ridge, is a member of the IBM
Crisis Response Team, responding to Katrina, and theIndian Ocean Tsunami.
He serves on the Advisory Board for Canadian Centre for
Emergency Preparedness, on the Editorial Advisory Board
for Disaster Recovery Journal, and is a member of IAEM.
He has taught EM courses at Onondaga CommunityCollege, Empire State College, and is a consultant to
Clearview Management, IT Crisis, Virtual Corporation,
the American Institutes for Research, and Vantage HRS.
Clients he has served are FDIC, USDA/APHIS, Boeing,Disney, Verizon, States of California and Missouri, City
of New York, Price Waterhouse Coopers, Sano Pasteur,
Wyeth Pharmaceuticals, the Nuclear Regulatory
Commission, Pearson Technologies, the Department of
the Army, and several municipalities.
Tom served with DMORT in St. Gabriel, Louisiana (2005),
at the World Trade Center (2001), and received the New
York State Senate Liberty Award for his service at Ground
Zero.
Tom earned a Doctorate from Syracuse University, andhas consulted and presented in the United States,
Canada, United Kingdom, India, Sri Lanka, and
Singapore.
Tom can be contacted at [email protected] also
www.drtomphelan.com.
Closing The Gap On Emergency Management &
First Responders
In the U.S. there has been major reform in themanagement of emergencies, disasters and catastropheshrough the introduction of the National IncidentManagement Systems (NIMS) and the nationalization ofhe Incident Command System (ICS).
First responders are becoming aware of managementssues in addition to tactical operations. They arewell- trained in tactical response, but not in emergencymanagement.Withtheexceptionofthereservice,ICSis
newtorstresponders.
Emergency management requires skills not learned inactical response. Bridging the gap requires educatingemergency managers in areas such as management,planning, budgeting, grant writing, communication,
personnelsupervision,andnance.
These areas of expertise are better taught and learned incollege degree programs than in tactical responsesessionsinthereandlawenforcementelds.Thegap
ndeedhaswidenedbetweenrstrespondersand
emergency managers. Dr. Phelan will explore this chasmurther and offer alternatives to close it off.
Dr Thomas Phelan
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Mr Touw June Wah, Deputy Director, Capacity Building
Division, Singapore Business Federation (SBF), oversees
the National Business Continuity Programme to help
Singapore companies to be ready in terms of business
continuity. Prior to joining SBF, June Wah has more than10 years of experience in strategic and operational
planning in various industries, including aviation, logistics
and distribution as well as healthcare industries.
National Business Continuity Management
(BCM) Program
Singapore Business Federation (SBF) has avision of encouraging and enabling more Singapore-basedcompanies and SMEs to augment the robustness of theiroperation through BCM adoption. A BCM-ready privatesector will help enhance Singapores reputation as aTrusted Hub for reliable and quality service. Collectively,
the preparedness for crises will enhance the nationsresilience to crises.
The National BCM Programme, a $30 million initiative waslaunched on 1st December 2008 to engage the privatesector in building economic resilience through theattainmentofBCMcertication(BasedonSS540or
equivalent).Thegovernmentwillbeprovidingnancial
incentives to defray the cost of BCM-adoption toencourage more companies or SMEs to be BCM-ready.
AftertheInuenzaAH1N1outbreakinApril2009,many
enterprisesnowseeupandemicasathreattobusiness
continuity. As a part of the National BCM Programme,the Flu Pandemic Business Continuity Programme waslaunchedon6thOctober2009tohelpbusinessesprepare
todealwiththeupandemicsituation.Itisalsoastepping
stone to encourage businesses to move towards fulladoption of Business Continuity Management.
Learn on how SBF plans to roll out the National BCMProgramme and support Singapore-based enterprises tobecome BCM resilient and enhance their overall economiccompetitiveness.
Coverage of Support
SMEs or larger companies can apply forsupport to defray part of the cost of obtaining theSS540Certicationofupto70%
Coverage includes :
Salary/Training of staff involved in the BCMCertifcation Project
Cost of Engaging 3rd Party Consultancy tosupportSS540orequivalentBCMcertication
BCM Certifcation Cost
IT Hardware/Software needed to implement BCM
Mr Touw June Wah
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Dr Goh Moh Heng is the President of BCM Institute and
the Managing Director of GMH Continuity Architects.Armed with his primary areas of expertise, which include
Business Continuity Management, Disaster Recovery
Planning (DRP), contingency planning and CrisisManagement, Dr Goh Moh Heng has helped many
organizations, particularly those operating in the Asia
Pacic and Middle-East Region.
Prior to establishing BCM Institute and GMH Continuity
Architects, Dr Goh Moh Heng held senior positions with
a number of large organizations. During his career with
the Government of Singapore Investment Corporation, he
was responsible for all aspects of its BC and contingencyplanning. At Standard Chartered Bank, he responsible for
overseeing global implementation of its BC management
and planning. He also managed the BC practice at
PriceWaterhouse Coopers.
Dr Goh Moh Heng also headed the development team
responsible for developing the Singapore Standard
(SS507:2004) for Business Continuity/Disaster Recovery
(BC/DR) service providers. The SS507 is the base
document for the ISO/IEC 24762 Guidelines for
Information and Communications Technology (ICT) forDisaster Recovery (DR) Services. Dr Goh Moh Heng was
instrumental in the implementation of the Singapore
Standard SS540:2008 for BCM. Dr Goh Moh Heng is the
Senior Advisor to the China Business Continuity
Management Professional Committee, a
quasi-government agency responsible for BCM throughoutChina.
Threats and Trends :
Business Continuity Management
Floods,resandaccidentsarenottheonlythreats
businesses in Singapore is face. Although stable and peaceful,as a metropolitan international hub, businesses in Singaporefaces threats internally and externally. Emerging threats tobusinesses in Singapore and the Region is a serious cause forconcern for many international and local businesess. What are
the impacts of these threads?
The missing link in Business Continuity Management: As BCMbegins to mature in large organisations, many SMEs have yetto start their infancy stages into BCM as a strategic part of theirbusiness. Even in entering mature a vital missing link isensuring an organisation BCM Program and Plans is synergisedwithagencyoperationalplanssuchasthecorporaterst
responders.
Increasingly, board members are called to be accountable forthe governance of their organisation, which includes the abilityfor businesses to recover after a disruption in the increasinglyvariedthreatssuchasterrorism,pandemicandres.Regulators
have put in place requirements such as the MAS BCPGuidelines for Financial Institutions and Singapore StockExchange Rules for Public Listed Companies. With theannounced plans of incorporating BCM as part of thegovernment vital procurement process the need for a structuredBCM Governance and Compliance is adamant.
A pitfall for many organisation in implementing anyprogram, inclusive of BCM, is the inability to sustain such
programs in the long run. Organisation often seek externalassistance as a quick and easy way to implementing theirprogramandfacedifcultieswhenconsultantsorvendors
complete their assigned projects. A strategy that have beenused by practitioners around the region is a holistic process inmethodologically implement BCM in an organisation by buildingcompetency and capacity within the organisation, industry andprofessionals.
Dr Goh Moh Heng
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Wong Kim Poh is currently the BC (Business Continuity)
/ DR (Disaster Recovery) Consultant and Engagement
Manager of the Global Technology Services group, IBM.
He is tasked with BC/DR Architecture Design & Build,Business Continuity Management Framework Review,
Emergency Incident Response and Management, Risk
Assessment, Business Impact Analysis, and Recovery
Strategies Implementation and Testing.
Mr Wong is armed with multiple years of experience in
the BC/DR consulting practice, hands-on implementation,
actual activation, and training, he has a thorough
understanding of Business Continuity and Disaster
Recovery Management requirements from organisations
in diverse sectors including Government, Manufacturing,Banking, Tourism, and Transportation in the region and of
which involve entities of different sizes (from multinational
corporations to small businesses).
In his various projects, Mr. Wong has assisted manyorganizations to develop and implement Emergency
Preparedness, Business Continuity and IT Disaster
Recovery Plans.
Threats and Trends :
Business Continuity Management
Top 10 Rules for Disaster / Crisis Management
1. Remain Calm2. Respond Decisively3.Dontpointngersorxblame
4. Show patience and compassion listen
5. Maintain your sense of humor6. Tell the truth, and tell it often..you cannot over
communicate7.Doitrightthersttime
8. Build and follow your plan effectively9.Donttakeontoomuchdelegate
10.DemonstrateLeadershipandCondence
Mr Wong Kim Poh
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BCM Institutes implementation methodology has been modulated for ease of transference andmultiple standards implementation within a single core framework. The framework is based on the
Singapore Standards (SS540), The Australian/New Zealand Standards (ANZ 5050, the American
NFPA 1600 standards) and the British 25999 standards. This methodology, have been a unique
BCM Institute practice after having trained BCM Professionals from over 36 countries.
BCM Planning Methodology
BCM International Standards
BS 25999 SS540
ANZ 5050
NFPA 1600
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Developing C3Capacity . Capability . Competence
Resilence
Certifcation Funding
Assessment
Implementation
Competency
Development
Holistic BCM Implementation
o support organisational or corporate resilience,CM Institute has incorporated our BCM
Methodology into a multi-faceted process to
upport an end to end BCM need suited for
ndustries and projects across the program.
o implement a long term sustainable BCM
rogram, an integrated holistic approach is
necessary to ensure not only continuity of the
usiness but of the BCM program itself. In
artnership with various agencies, consultants,endors and certication bodies. BCM Institute
rovides an engaged platform for an end to end
mplementation of BCM starting funding and
ompetency development.
1.
2.
3.
4.External SS540/BS25999 Audit
Internal Audit
BC-DR Test / Exercise
Business Continuity Reports BC Plan
Program
Management
Risk Analysis
&
Review
Business
Impact
Analysis
Recovery
Strategy
Plan
DevelopmentTest
&
Exercises
The roadmap in implementing a complete BCM in an organisational is dened as above. Organisation
would need to develop their Business Continuity Plan that is both measurable and practical. The plan must
be tested against a set rigor to ensure that it works. It is a requirement for certied organisation to develop
capability, internally or externally to audit their BCM to ensure a sound organisational governance.
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Developing C3Capacity . Capability . Competence
Governance
www.bcm-institute.orgEmail: [email protected]
he Business Continuity Governance and Compliance courses are designed to establish an understandingf the BCM Standard, the BCM framework, policies, guidelines, the BC planning methodology and the other
ational standards and best practices.
CM Institute have trained professionals and auditors of the leading international Certication Bodies
roviding BCM Management Systems such as the SS540 and BS 25999. The BCM 8040 is a pre-requisite
or registered BCM Institute professional implementation vendors/practitioners.
s part of a capability development program to increase the level of competency amongst the industry and
egulatory bodies, the BCM 8040 (BCM Lead Auditor) and BCM 840 (BCM Auditor) is open to qualied
ublic and private participants. National funding is available for qualied participants in Singapore.
* For external auditors
* QMS/QA Auditors/Certication
Body Auditors
* Experienced Financial Auditors
* Experienced BCM Practitioners
* Intermediate BCM Auditor
* For Internal Auditors
* Procurement Ofcers
CM-8040 is an advanced level
usiness Continuity Management (BCM)
udit course with a 150-Multiple Choice
Question (MCQ) based examination,
ollowing the successful completion of the
ourse.
his workshop is primarily designed
or system auditor and /or lead auditoro conduct assessments based on the
S540:2008 Business Continuity
Management Standard. As a qualied
CM Auditor or Lead Auditor, he or she is
o decide on behalf of the client/s on the
ompliance and effectiveness of the
udited organisations business continuity
management system in meeting
S540:2008 requirements.
BCM-840 is a 3.5 day intermitted level
auditing business continuity
management course with a 50 multiple
choice question examination on the
last day. Each candidate must achieve
a score of 75% or higher to be eligible
to apply for the BC Certied Planner
(BCCP) Certication. This course
provides the Internal Audit frameworkthat enables companies in Singapore to
develop and enhance their audit
capabilities to help meet this BCM
readiness using the new SS540:2008
standard.
This is primarily achieved through the
equipping of internal auditors with the
requisite skills, tools & knowledge to
plan control and eventually lead
BCM-related audits in accordance withthe requirements of Singapores
National BCM Standard - SS 540:2008.
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Developing C3Capacity . Capability . Competence
Professional
Aside from certifying practitioners and
auditors, BCM Institute have trained
many professionals from Fortune 500
companies inclusive of Top 50 Global
Fortune 500 across Asia Australia Pacic
and Middle East.
The T-Shaped PMET
In the new economy, each professional
is no longer conned to their professional
domains. The creation of a T-Shaped
professional is an increasing necessity
in career development and progression.
The ability of a professional to integrate
various domain knowledge and
expertise on top of their current
profession is a mark of a successfulT-Shaped professional.
Domain
KnowledgeExamination
ExperienceReferees
Assessment
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Developing C3Capacity . Capability . Competence
Practitioner
Education Experience
Growth Mentor
In supporting of the industry needs the, BCM Institute Practitioner Program, leads the development
of the BC-DR Industry by imparting methodology and key knowledge to qualied practitioners inproviding services to organisations across the region.
Currently available in Singapore and Malaysia, the program will be made available across ASEAN
as part of the industry capability development efforts. Industry practitioners includes BC-DR Con-
sultants, 2nd /3rd Party Auditors and Certication Bodies.
Partnering with Senior Consultant and BC-DR Firm, BCM Institute integrates knowledge through
education with practical industry experience and qualitative controls. Practitioners are able to pro-
vide BD-DR services with the employment of BCM Institute methodology and tools made available
through an industry capability building program.
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orumBCM Institute
F
CMpediaBCM Institute
B
Business Continuity
Education
Professional Developement
Thought Leadership
InternationalIndependent Peers
EnhancedCITREP
Endorsed !
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BCM 354 -Implementing BCM
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Each Session is a minimum of 2 weeks apart
P1. Program
Management
Fundamentals
of BCM
Risk Analysis
& Review
Business
Impact Analy-
Recovery
Strategy
Plan
Development
Test &
Exercise
P2. Program
Management
Day 1 Day 2 Day 3 Day 4 Day 5
uration: 3 days (Inclusive of day 100-Multiple Choice Question (MCQ) based examination)
ourse comprises of 1-day E-learning or 1-day of BCM-240 instructor-led training course. This is followed by 4 half-day instructor-led sessions conducted over
n elapse time period of 2 to 3 months. It is useful for organization to develop its BC plan or review its current BC plans using the BCM Planning Methodology.
his intermediate course enables the participants to use the e-learning modules or classroom instructor-led training to prepare themselves for the
ndamental in business continuity management. This is followed by a 2-day or 4 half-day intensive instructor-led class room sessions. The e-learning modules
re designed and categorized into self-paced learning modules for the participants to establish a basic understanding of the SS540 Singapore BCM
tandard, the BCM framework, policies, guidelines, the BC planning methodology and the other national standards and best practices. The e-learning modules
ill complement the instructor-led modules. It is optional that the E-learning module be converted to a one day course if it is conducted in-house.
he 2-day or 4 half-day instructor-led modules will focus on reinforcing the fundamental theories and concepts established through the 1-day BCM-240 course.
structors will discuss and demonstrate or relate these concepts to real life practices. The instructors will describe and explain how these concepts are applied
ithin organizations. Participants will be guided on the completion of the necessary documentation which is made complimentary by the institute.
ourse Objectives:
CM-354 is a hybrid course is designed as well-paced course; which will provide participants with essential and key BCM concept, as well as practical
nowledge. After the course, participants will be empowered and be able to:
* Have a better understanding of the SS540 BCM framework, BCM fundamentals, scope and denitions; the BCM
Planning Methodology
* Conduct an effective risk assessments and business impact analysis
* Identify possible threats that may disrupt critical business functions in the organisations
* Identify and evaluate business unit continuity and recovery strategies
* Develop business unit or functional responses, recovery and resumption procedures and processes.
* Identify and conduct analysis of Business requirements to recover critical business function.
* Strengthen organizational resiliency to counter major incidents and disasters.
* Implement a BCM planning project with alignment to the SS540 Singapore Standards
Who should attend:
CM-354 is designed for Middle Management, Department Representatives, Business Unit BCM Coordinators;
C/DR Managers.
rganization who are keen in getting the entire Business Unit BCM Coordinators to re-visit the entire BCM processes
rganization who needs to prepare their BC team to implement BC plan to meet the SS540 certication
Enhanced
CITREP
Endorsed!
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BCM 5000 -Implementing and ManagingBCM
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uration: 4 days (inclusive of half day exam on the last day)
CM-5000 is an advanced level Business Continuity Management course with a 150-Multiple Choice Question (MCQ) based examination, following the
uccessful completion of the course. This workshop is primarily designed for advanced professionals who have a high degree of exposure to and
nderstanding of BCM, such as BC managers, planners, and project managers. It is the institutes most comprehensive BCM course for those who are new to
CM or intend to embark on this as his/her BCM professional career. The workshop curriculum will enable participants to get an extremely thorough
nderstanding of the 7 BCM Body of Knowledge or BCM COK for BCM Practitioners, the globally recognized methodology for implementation and maintenance
BCM programs. Post the workshop; participants should have acquired the skills and understanding to be able to drive complex BCM programmes and BCrojects for the entire organisation. Participants who successfully clear the certication workshop on the morning of the 5th day will be able to apply for
ertication as Business Continuity Certied Experts (BCCE).
articipants will acquire the essential skills and knowledge of project management, risk analysis and review, business impact analysis, recovery strategy, plan
evelopment, testing and exercising and program management. BCM-5000 will also introduce the essential steps of developing business continuity and
saster recovery strategies, design and implementation of BC plans, preparing and conducting awareness and training programmes.
ourse Key Objectives:
his course will provide participants with the detailed concepts, skills and knowledge to:
* Identify possible threats that may disrupt critical business functions in the organization.
* Strengthen organisational resiliency to counter major incidents and disaster.
* Identify and analyse business requirements to recover critical business function.
* Develop business continuity and recovery strategies.* Develop and implement comprehensive BC plans.
* Create and develop BCM awareness and training programme.
* Conduct exercises and tests.
* Implement BCM audit and assessment programmes to ensure BC plan effectiveness.
* Drive organization-wide BCM Program.
* Ensure effective program management on an ongoing basis
* BC Managers and Practitioners tasked to drive corporate level BCM programmes will reap.
ourse Key Benefts:
articipants will acquire the skills required to drive a full spectrum of complex BCM programmes and BC projects for the entire organization, keeping Business
ontinuity (BC) plans current. They will be equipped with complete skills set to guide and lead their BC departments and team to corporate level
rganization-wide BCM implementation, testing and exercising, assessment and evaluation of BC plans periodically.
Who Should Attend:
C Managers, Organization BCM Coordinators and Practitioners tasked to drive large and complex corporate level BCM programmes will reap maximumenets from the concepts and practices. Participants who are new to BC or with less than one year of BC experience can apply and should be cautioned that
ey will not be eligible to apply for the BCCE certication and may apply for the BCCS or BCCP.
xperience professionals from the security, risk management, facility, IT security, business operations who have direct or indirect responsibilities may also
pply.
re-requisites, Course Type and Certifcation Award:
year BCM experience. This is a 150-MCQ examination-based course, leading to the following certication award: BC Certied Expert (BCCE) - Awarded to
articipants who successfully completed their BCCE examination, with verication of the participants experience by BCM INSTITUTE.
Enhanced
CITREP
Endorsed!
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BCM 8040 -BCM Lead Auditor
www.bcm-institute.orgEmail: [email protected]
uration: 5 days (inclusive of half-day exam on the last day)
CM-8040 is an advanced level Business Continuity Management (BCM) Audit course with a 150-Multipled Choice Question (MCQ) based examination,
lowing the successful completion of the course. This workshop is primarily designed for senior BCM professionals with audit responsibilities, system
uditors and /or lead auditors to conduct audit/ assessments based on the SS540:2008 Business Continuity Management Standard. As a qualied BCM Auditor
Lead Auditor, he or she is to decide on behalf of the clients on the compliance and effectiveness of the audited organisations business continuity
anagement system in meeting SS540:2008 requirements.
articipants who successfully attended the workshop and successfully completed the certication examination (with a 75% passing score) on the morning ofe 5th day will be able to apply for certication as Business Continuity Certied Lead Auditor (BCCLA).
ourse Objectives:
his course will provide participants with the concept and knowledge to:
* Have good understanding of the SS540:2008 Business Continuity Management Standard and its requirements.
* Differentiate the various types of audits.
* Have knowledge of the key attributes of the management system auditor/lead auditor.
* Understand the audit process and framework
* Prepare an audit checklist and standardized audit program
* Conducting pre-audit or opening meeting
* Conduct site audits
* Collect audit evidences
* Determine non-conformities of BCMS requirements based on SS540:2008
* Write non-conformity audit reports* Know the areas for follow-up and corrective actions after the audit
ho should attend:
* Audit Directors and Senior Audit Managers with responsibilities for BCM audit
* Professionals responsible for auditing a Business continuity management system
* Practitioners who will be required to perform BCM audits
* Participants planning to perform self-assessments
* Consultants planning to provide independent audits
* Existing auditors who will be performing Business Continuity Management audits
re-requisites, Course Type and Certifcation Award:
ore than 1-year of BCM implementation and/or QMS/Certication Body Auditing experience, Organisations Internal Auditors
Enhanced
CITREP
Endorsed!
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8/9/2019 BCM Institute Meet the Experts SG June 2010 Brochure
19/22
BCM - 840BCM Auditor
www.bcm-institute.orgEmail: [email protected]
uration: 3 days (inclusive of half-day exam on the last day)
CM Institutes BCM-840 Audit course provides the Internal Audit framework that enables companies to develop and enhance their audit capabilities to help
eet this business requirement. This is primarily achieved by equipping of internal auditors and Organization BCM Coordinators with the requisite skills, tools &
owledge to plan control and eventually lead BCM-related audits in accordance with the requirements of Singapores National BCM
andard - SS 540:2008.
he course also highlights the principles and practices of internal audit for a business continuity management system and guides students through the entire
udit process of people, policies, processes and infrastructure, from managing an audit program, controlling audit activities to reporting audit results.
ourse Objectives:
he 3 1/2-day course would cover the following topics, where participants will master:
* An in-depth understanding of the fundamentals of Business Continuity Management
* Interpretation and understand the framework of the Singapore Standard SS540:2008
* Understand the function and purpose of SS540:2008, and the BCM values & standards required of the company and its executives.
* Translate the requirements of SS540:2008 into the participants company business functions, BCM and Procurement process.
* Understand the BCM Areas: Risk Analysis & Review, Business Impact Analysis, Strategy, Business Continuity Plan, Test and Exercise,
Program Management.
* Analyze the integration of BCM Components: Policies, Processes, People and Infrastructure within an organization with a systematic approach
to ensure relevance.
* To report to the companys BCM Steering Committee and/or Executive Management about the compliance to practices, or any shortfall
ho should attend:* Those who are tasked to audit or review the BCM policies & activities based on the SS 540:2008 standards.
* Employees or consultants in EHS, Security, HR, IT, Risk & Compliance functions and are new to SS540:2008 and BCM.
* You are a business partner or service provider of essential services to any organization of which the disruption of such a service provided by you
would be of catastrophic consequences to that organization
re-requisites, Course Type and Certifcation Award:
ore than 1-year of BCM implementation and/or QMS/Certication Body Auditing experience, Organisations Internal Auditors
articipants who successfully attended the workshop and successfully completed the certication examination (with a 75% passing score) on the morning of
e 4th day will be able to apply for certication as Business Continuity Certied Auditor (BCCA).
Enhanced
CITREP
Endorsed!
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8/9/2019 BCM Institute Meet the Experts SG June 2010 Brochure
20/22
DRP 5000 -Implementing and ManagingIT DRP
www.bcm-institute.orgEmail: [email protected]
uration: 4 days (inclusive of day exam on the last day).
his course is intended for experienced IT disaster recovery (DR) planners. All aspects of IT DR planning will be discussed.
articipants will review the Business Continuity (BC) & DR Planning (DRP) Model and all aspects of creating the DR plan and managing the planning process.
addition, the course includes sections on exercising and maintaining the DR plan.
ourse Key Objectives:
pon completion of the course, the participant will:
ave a thorough understanding of the BCM and DR Planning Methodology and the plan development and
aintenance process
nderstand IT DRP Life Cycle Program Management
evelop DR Plans; initial implementation and notication, design and planning, disaster declaration and escalation, recovery and resumption strategies,
aintenance, execution and normalisation.
evelop , dene and implement IT DRP Policies
e familiar with the proven method of developing DR plans including preparation and documentation of IT DR plans
ourse Key Benefts:
he course offers practicality and comprehensive, disaster recovery and emergency responses preparedness training essences designed to arm the key
erson with adequate knowledge and skills to protect the organization and its assets in time of disaster. Participants will acquire the skills and understanding
quired to drive a full spectrum of complex IT DRP programmes and projects for the entire organization, effectively plan, guide, coordinate tasks and activities,nd manage IT DRP plans and projects, gain exposure to address challenges and complexities associated with managing IT DRP project or programme.
Who Should Attend:
articipants should possess at least one year of IT or related experience especially in the area of IT disaster recovery.
articipants who do not have the necessary experience but would like to undergo a comprehensive DR training may also attend. They are expected to be
warded with a lower level certication, Disaster Recovery Certied Specialist or DRCS should they successfully complete the DRCE exam. Once they have
cquire the necessary experience, they can proceed to upgrade to DRCE without re-taking the examination
re-requisites, Course Type and Certifcation Award:
year DRP experience. This is a 150-MCQ examination-based course, leading to the following certication:
Disaster Recovery Certied Expert (DRCE):
Awarded to participants who successfully completed their DRCE examination, with verications of the participants experience by BCM INSTITUTE.
Enhanced
CITREP
Endorsed!
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North America
Central America &
The Carribbean
South America
Africa
Middle East
UK, Europe & Russia
New Zealand & Australia
BCM Institute Certifed Global Members
* Largest BCM Practice in Asia Pacic
* One of Three main BCM Practice Worldwide
* Asian Industry Pioneers, Global Inuence
* Original Technical Experts in BCM and BCM related Standards
* Worldwide Ofce inclusive of Australia, Malaysia, Thailand, India, Middle East
* Over 3000 Certied Professional Members from over 36 countries worldwide* Professional Institute of choice for Peers, Practitioners, Consultants and Auditors
* Global Network of Technical Experts and Associates
BCM Institute Profle
Education
Conducting and administering courses and exams.
Professional DevelopmentProvide a career path and a common body of knowledge for business continuity and disaster recovery professionals.
Thought LeadershipOrganising conferences and seminar events. Publishing technical and research papers.
The Leading Business Continuity And Disaster Recovery Institutebcm-institute.org
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