Assignment 2- Cross-Cultural Power Point

8/3/2019 Assignment 2- Cross-Cultural Power Point

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CROSS-CULTURAL REPORT

VIEWS AND CUSTOMES OFTHE JAPANESE BUSINESSENVIRONMENT

MANAGEMENT 6910



Joseph R. DotiHawaii Pacific University

Dr. Dan Flood

Management 6910



Agenda

Executive summary – The Enterprise (Company description) – Mission Statement – Purpose of Report

Brief Introduction to the culture of Japan The importance of relationship building Customary greetings and introductions Business attire in the Japanese culture

Mannerisms in the Japanese culture Communication style of the Japanese Conclusion Summary Appendix A

Appendix B



Executive Summary

MISSION STATEMENTTo provide the highest quality information technology products and services,while maintaining a competitive edge in cloud computing and I.T. support.

THE ENTERPRISEI.T. Innovations is a national forerunner in the industry of informationtechnology. Offering various software applications in cloud computing and anexpert arsenal of 900 employees trained in exceeding all customer needs fora variety of computer, server, and software issues.

PURPOSE of REPORTThe Japanese business market has become increasingly enticing over theyears for I.T. innovations to expand its operations overseas. With aconsistent rise in industrialization, country population growth, and economicprosperity- Japan poses a lucrative business venture that will increaserecognition and revenue of the firm in 2012 and more so, the possibility forI.T. Innovations to become a top industry leader within the business sector.



Introduction to the culture of

Japan

Population of Japan estimated at 125 million people

Chain of over 6,800 islands

Country experiences consistent economic,industrialization, and population growth

Inhabitants still somewhat receptive to outsiders, butoutlook to foreign business is increasing



Relationship building in Japan

Japanese value getting to know each other on apersonal level

– Social life

– Family

– Education

Three qualities of communication

– Sincerity

– Compatibility

– Trustworthiness



Customary Greetings and

Introductions

The importance of a bow (the handshake of theJapanese)

The “Meishi” or exchange of business cards

– Business cards are a reflection of self

Introduction by name, company’s name or evenstatus in company



Business Attire in the Japanese

Environment

Men usually wear dark conservative clothes, whilewomen wear the same but very little emphasis on

accessories – “Dress to impress”

Casual dress is never permitted!



Mannerisms in the Japanese

Culture

Acknowledge the differences of the Japanese culturein comparison to the American culture

Improper or seen as rude in the Japanese culture to:

– Blow your nose in public

– Display money (money is usually passed in a disclosed wayfrom person to person)

– Pat a Japanese man on the back or shoulder – Make derogatory remarks about another business or any

person



Communication in the Japanese

Culture

Japanese are implicit communicators

– Believe others are well informed of topic beingdiscussed

– The importance of rank in communication Individuals of the same position should communicate

The use of non-verbal communication The decision making process

– Individual vs. group consensus



Conclusion

Research and acknowledgement make for perfectimplementation

The success of I.T Innovations in the Japanesemarket relies on understanding and embracing keydifferences

Successful integration into the Japanese business

market will lead to increased company success



Agenda

Executive summary – The Enterprise (Company description) – Mission Statement

– Purpose of Report

Brief Introduction to the culture of Japan The importance of relationship building Customary greetings and introductions Business attire in the Japanese culture

Mannerisms in the Japanese culture Communication style of the Japanese Conclusion Summary Appendix A Appendix B



Appendix A

Summary of Financial Information 2010-2011 & 2012(Proposed)

FINANCIAL HISTORYOF I.T. INNOVATIONS 2010

2011

2012 (PROPOSED)

REVENUE $925,000 1,107,000,000 1,218,000,000

ANNUAL COMPANY

GROWTH 5% 6% 12%

NET INCOME 705,000 913,000 1,004,000,000

*Year 2012 includes company financials if integration into Japan*



Appendix B

0

200,000

400,000

600,000

800,000

1,000,0001,200,000

1,400,000

2010 2011 2012Proposed

Revenue

Net Income



References

Bestor, T. (2011). Culture of Japan . Retrieved October 28, 2011, fromCountries and thier cultures: http://www.everyculture.com/Ja-Ma/Japan.html

Communicaid Group Ltd. (2007). Japanese Social and Business Culture .

Retrieved October 28, 2011, from Communicaid:http://www.communicaid.com/cross-cultural-training/culture-for-business-and-management/doing-business-in/Japanese-business-and-social-culture.php

Japan External Trade Organization. (1999). Communicating with Japanese in Business . Retrieved from Jetro:http://www.jetro.go.jp/mexico/mercadeo/communicationwith.pdf

Kwintessential Ltd. (2011). Doing Business in Japan . Retrieved November 04,2011, from Kwintessential: http://www.kwintessential.co.uk/etiquette/doing-

business-japan.html Venture Japan LLC. (2011). Japanese Business Etiquette . Retrieved November

2, 2011, from Venture Japan: http://www.everyculture.com/Ja-Ma/Japan.html Wikipedia. (2011). Japan . Retrieved October 27, 2011, from Wikepedia.Org:

http://en.wikipedia.org/wiki/Japan Williams, D. (2008). Japan . Retrieved November 6, 2011, from Cyborlink:

http://www.cyborlink.com/besite/japan.htm

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