AdvancedOrganisationDesignA four day course on designing organisations (Runs January, May and October)

Advanced Organisation DesignMost companies make significant changes to structures,responsibilities or connecting processes at least once a year.Changes in the external environment, changes in strategy andchanges in people all contribute to the need for regular adjustmentsto organisation.

Unfortunately many changes in organisation are knee jerk reactionsto events rather than carefully crafted redesigns. This is because, untilrecently, the tools for doing organisation design have been limited andfew managers have been trained in how to design structures.

Advanced Organisation Design aims to correct this situation.It is built around the breakthrough book “Designing EffectiveOrganisations”. It focuses on practicaltools that provide a rigorous frameworkfor making design choices. It alsoexplores some of the tougher issues inthe process of doing design work.

“The course was really really great, one of the best I have ever been on. I have learnt a lot and I feel very privileged to have been taught by all of you!”

“Wonderful course. I feel much better and ready to practice what I have learnt.”

“By applying the 9 tests (tailored to the language and context of our organisation) I have been able to very quickly take senior managers and staff through an assessment of several possible organisational models and start to build a business case for a preferred option.”

Anaam Naomi Heer, HR Manager, Jaguar Land Rover.

Fiona Tice, Head of HR Projects, Heathrow Airport Ltd

Head of Change, Quality and Infomation, Medical Regulator.

Tools/Frameworks Initiate Diagnose Design options Plan changeEvaluate

and Refine

Value disciplines ü

Stakeholder analysis ü ü ü

Design principles ü ü

Nine tests ü ü

ü

Organisation models ü ü ü

Structural options ü

Process Mapping ü ü

Decision grids ü ü ü

Hierarchy analysis ü ü

Star model ü ü ü

Hard and soft levers ü ü ü

ü

Change curve ü

Project management ü

Business / FunctionPriorities Test

People Test

Feasability Test

Higher-level Priorities Test

Redundant Hierarchy Test

Difficult Links Test

Specialist Cultures Test

Accountability Test

Flexibility Test

OrganisationDesign

Fit Tests Good Design Tests

About the courseAt the heart of the course are the 9 tests of good organisation design. These can be used to assess the effectiveness of a current organisation structure, challenge a proposed new design or refine a design prior to communicating and implementing it.

The course covers a range of tools and frameworks - those in red are the main focus. Most tools are helpful at more than one stage of a design process.

The first two days focus on the tools and the second two days focus on practicalexamples and process issues.

• the tools of organisation design work

• the process of organisation design

Topics coveredTimetable

Learning Approach

Who should attend?

The tools will be communicated with short lectures, case studies and exercises. Live organisation challenges will be explored in action learning groups where one participant shares a problem. Clinics are offered for one-on-one discussions.

The course is suitable for experiencedHR professionals and OD specialists,especially those who have “businesspartner” roles. It is also suitable for linemanagers with organisation challenges. Finally, it is appropriate for consultants andother professionals whose work involvesorganisation design. Participants should have experience of at least two projectsinvolving significant structural change.

“Excellent. Exceeded expectations and brought a lot of factors together.”Lorraine Wrafter, Global Head of Talent

Management, Holcin Group Support Ltd.

The course addresses:Registration

Images of organisation (exercise)

Strategy and the link to structure

Organisation models and Aijenka case

Theories of organisation (exercise)

09.00

09.30

11.00

14.00

15.30

Day 1

Prepare presentations on theorists

Presentations on Jacques and Mintzberg Presentation on Galbraith and Tushman

The nine tests and Aijenka case

One-to-one clinics (optional)

08.30

09.45

11.00

13.30

17.30

Day 2

Review

Health service case study

The RAPID framework

Design Principles

Action learning group: Session 1

Leading organisation design projects

One-to-one clinics (optional)

08.30

08.45

11.15

12.00

13.30

15.15

17.30

Day 3

Review

Major case study

Making structures work

Action learning group: Session 2

Future trends in organisation

Course end

08.30

08.45

11.30

13.30

15.00

16.00

Day 4

My class colleagues gave invaluable insights and made the theory come to life. It was a great investment of time and I found it very worthwhile.”Jacqueline Abbott - Deane, Director, Tactix Consulting

Andrew Campbell is a Director of Ashridge Strategic Management Centre and a world renowned expert on corporate strategy and organisation. He has authored 10 books on strategy and organisation issues, published numerous articles including six in the Harvard Business Review and spoken at many conferences. He leads research projects, directs management courses and works with client companies.

Iain Slater is Divisional HR Director at ABF, previously a consultant on organisation issues. Iain led the organisation effectiveness practice for Hewitt Associates in London. He has led significant organisation design assignments, helped HR functions build their organisation design skills and advised senior executives on tough structural choices. Iain’s interests are in how strategy and structure impact each other, how the use of power in organisations impact performance, how managers become skilled at organisation design and how to conduct efficient organisation design projects.

FacultyAndrew Campbell

Iain Slater

“Tutors excellent - excellent knowledge, commitment and gave so much time and energy to cover personal needs.”Anne-Marie Nixon, Head of Resourcing and Development, Neopost Limited

Booking informationThe course is residential at Ashridge Business School, near Berkhamsted,Hertfordshire HP4 1NS; one hour from London airports.

The course typically runs in January, May and October. For this year’s dates please see our website www.ashridge.org.uk/aod

Fee for the four day course£4,600 (+VAT)

Enquiries concerning bookings:Tel: +44 (0)20 7681 6422Email: Ravinder.lidder@ashridge.hult.eduWeb: www.ashridge.org.uk/aod

“Really valuable course. Appreciated your enthusiasm and help.”Jim Monk, Head of Programmes, Health and Social Care Information Centre

Mikel Gutiérrez is ex-CEO of Asebal, a company producing galvanized steel for road and solar businesses. He took it from being a domestic, almost bankrupt, Spanish company to a strong business, selling in more than 20 countries. Previously he was General Manager of Ormazabal Germany and Director of Business Process Improvement of the parent company Ormazabal Group, a producer of equipment for the power industry. He studied mechanical engineering and has worked in the aerospace, automative, energy, road construction and solar sectors in Spain, France, Germany, Denmark and USA.

Mikel Gutierrez

Selected other courses at AshridgeDesigning Operating Models is a three day course for a wide range of managers in functional or line roles. An operating model is the visual representation of how an organisation delivers value to its customers or beneficiaries. The course equips managers to link operations to strategy.

Strategic Decisions is a five day practicaland highly interactive course to help seniorexecutives improve the quality of strategicdecision making. This course gives participantsa good grasp of modern concepts ofstrategy analysis.

Making Strategy Happen is an advanced four day course for managers involvedin turning plans into action. Building onresearch into business and military methodsfor implementing strategy, this course shows

Courses are residential at AshridgeBusiness School, near Berkhamsted,Hertfordshire HP4 1NS.

Visit www.ashridge.org.uk/aodor contact Ravinder Lidder,Ashridge Strategic Management CentreTel: +44 (0)20 7681 6422Email: Ravinder.lidder@ashridge.hult.edu

Strategic Human ResourceManagement for senior human resourceprofessionals or line managers responsiblefor strategy implementation through HRmanagement. This popular course will focuson the overall business strategy so that, in HRterms, more value can be created inareas that actually matter.

Influencing Strategies and Skills builds a lively awareness of how influencingworks, using a variety of experimentalapproaches to illustrate key techniques andclassic situations. This course provides theskills, confidence and self-awareness requiredto successfully influence others to achievelasting results.

managers how to bridge three gaps ofplanning, implementation and adaptation.

“This was a highly relevant course and balanced the academic and pragmatic application brilliantly. The other course participants were also superb experienced professionals who made the debate even more relevant.”Jackie Lanham, Director of Group Resourcing & Development, The Co-Operative Group.

For more information