AccentureDelivery SuiteStandard methods, toolsand architectures forhigh-quality solutionsdelivery

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Accenture Delivery Suite Creates a Forum forGlobal CollaborationClients come to Accenture for reliable, proven solutions and services deliveredas cost-effectively as possible. They come looking for ways to translateAccenture’s experience, high-quality standards and innovation into theirimproved performance.

Accenture has built a strategic delivery model around these client imperatives.The model is global, collaborative and capable of delivering high-quality, high-value business and technology solutions to meet each client’s specific needs andpriorities. This global model is successfully implemented through both our localclient teams and our network of delivery centers. The intellectual backbone of themodel is the Accenture Delivery Suite.

The Accenture Delivery Suite distills the collective experience of our professionalsworking around the world into a set of proven methods, tools and architectures,which together provide common parameters to enable our global teams to deliverconsistent solutions. The result—a cohesive, virtual project team deliveringreliable, quality solutions on time and at a lower cost.

Accenture Delivery MethodsWhile no two clients—or even two client projects—are alike, most share certaincharacteristics. And, while no two people—or project teams—approach a solutionin the same way, most can benefit from Accenture’s previous experience,translated into consistent approaches that improve productivity and quality andset the stage for successful solutions delivery.

Accenture Delivery Methods can help drive consistency and quality, save time andmoney and keep our people’s focus on the unique challenges and innovationopportunities a solution may present. Our methods also enable us to draw uponprofessionals from around the world as needed in a collaborative effort,establishing a universal language and environment that helps people get theirbearings quickly so they can begin contributing immediately.

Whether building a custom or packaged-based solution, Accenture DeliveryMethods focus on both what work needs to be done and how it can best beaccomplished. Industry-standard terminology underpins the methods, whichencompass—how deliverables and roles should be approached; what needs to beproduced; what skills are needed to do the work. They also include standardtransition points to enable smooth hand-offs between locations and teams, andguidelines for planning and managing distributed work. The result—a strong yetflexible framework that gives diverse, global teams the ability to overcomechallenges of time, distance and language to deliver a reliable solution built uponAccenture’s deep skills and knowledge capital at an optimal cost.

The AccentureDelivery Suitedistills thecollectiveexperience of ourprofessionalsworking aroundthe world into aset of provenmethods, toolsand architectures.

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Accenture Delivery ToolsTechnology has always been central to nearly everything Accenture does. As wehave worked with various technology applications and vendors over the years, wehave explored different ways we deliver effective solutions to our clients at a highvalue. Whether a client’s requirements are driven by budget, function or a specificbrand, Accenture can draw upon a broad and powerful set of technology tools tocraft the right solution.

Our toolset, comprised of both commonly used vendor-provided tools and internallydeveloped Accenture tools, is designed to address key points across the developmentlife cycle and equip our professionals for end-to-end solutions delivery. Fromrequirements gathering through development, testing and deployment, the deliverytools help support client project teams with industry-shaping applications such asSAP as well as emerging technology such as Web services.

With these robust applications as a foundation, we have built tool-specific assetsthat enable us to perform on all fronts when it comes to building and integratinga solution.

• Vendor selection guidelines help teams find the right tools faster. Recognizingthat not all projects needs are identical, the guidelines define project profilesand a set of recommendations that addresses various project types and criteria.In building each profile, we work to provide tools that work well together andwithin the Accenture Delivery Methods.

• Our integration approach reflects both our experience—evident in our practices,guidelines and templates—and our vigilance, demonstrated by our ability totrack requirements throughout an implementation.

• Our attention to detail on the back-end is complemented by our commitmentto front-end users. Intuitive user interfaces and pre-configured toolsetsintegrated into one easy-to-use portal of the Accenture Delivery ToolsWorkbench can dramatically reduce the time client teams need to start usingand benefiting from Accenture-powered solutions.

Accenture Delivery ArchitecturesLike our methods and tools, our reusable delivery architectures translateknowledge and experience into proven approaches that can speed adoption ofnewer technologies and provide better support for developers looking to deliverhigh-performing solutions consistently and reliably.

At Accenture, we understand that a new solution only delivers value if it canseamlessly and successfully bridge legacy systems and future innovations. A solidarchitecture determines the application’s overall performance, stability andmaintainability—which are critical when you are relying on an application toenhance overall business performance. That is why our delivery architecturescomprise structured application frameworks and reusable components to provideguidance on how to enhance an application’s performance and set the stage forfuture upgrades and innovations.

AccentureDelivery Methodscan help driveconsistency andquality, save timeand money.

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Copyright © 2004 AccentureAll rights reserved.

Accenture, its logo, andAccenture High PerformanceDelivered are trademarks ofAccenture.

About Accenture

Accenture is a global management consulting, technologyservices and outsourcing company. Committed to deliveringinnovation, Accenture collaborates with its clients to helpthem become high-performance businesses andgovernments. With deep industry and business processexpertise, broad global resources and a proven track record,Accenture can mobilize the right people, skills, andtechnologies to help clients improve their performance.With approximately 90,000 people in 48 countries, thecompany generated net revenues of US$11.8 billion for thefiscal year ended August 31, 2003. Its home page iswww.accenture.com.

Our technical architectures provide a strong base fromwhich to start every custom delivery project across aspectrum of needs. The Accenture Delivery Architecturescover the most demanded Web-based platforms including:

• Java 2 Platform Enterprise Edition (J2EE): Accentureprovides several offerings to jumpstart applicationdevelopment on the J2EE platform. Our two mostrequested offerings are the Accenture PlatformAccelerator and Accenture General and ReusableNetcentric Delivery Solution (GRNDS). These two reusablearchitectures provide assets and tools required toexpedite development on all J2EE technologies, includingBEA WebLogic®.

• The Microsoft.Net Platform: Avanade, a technologybusiness we co-own with Microsoft, built AvanadeConnected Architectures for .NET (ACA.NET) to supportdevelopment on the Microsoft.NET platform. By usingACA.NET, Accenture’s clients reduce development timeand testing efforts by up to 1,000 workdays, decrease riskand improve the reliability and overall quality of theirapplication environment.

Bringing the Elements Together toDeliver High PerformanceAt Accenture, we believe our individual skills and knowledgeare strengthened and stretched when we work closely withour colleagues and our clients. We have built our AccentureDelivery Suite upon that collective knowledge to give us aproven basis for global collaboration. Through AccentureDelivery Suite, our methods, tools and architectures, we candeliver to clients the solutions they need to achieve thehigh performance they seek.

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