HILTON IRVINE/ORANGE COUNTY AIRPORT18800 MacArthur Blvd. l Irvine CA

2 0 1 2 A N N U A L C O N V E N T I O N

M A R C H 1 5 - 1 6 , 2 0 1 2

featured tracks: BUSINESS, RESPIRATORY, REIMBURSEMENT & REHAB TRAINING

2 0 1 2 F I N A L P R O G R A M

W E L C O M E

®Thank you CAMPS members.

A wise man once said that our society

will be measured by how well we take care

of our weakest members. At Rifton, we are

honored to work with providers like

you who do this important work. In the face

of restrictive funding and shrinking budgets you

keep finding ways to help the kids who need it

most. For this we thank you.

Products for life from people who care.™ www.rifton.com

Welcome to the CAMPS 2012 Annual Convention!

The CAMPS Board of Directors are excited that you were able to participate in this year’s convention. Many of you have already experienced the ups and downs of the HME industry that have impacted your business. This convention continues to be a great opportunity for YOU to get connected with each other, obtain valuable industry information, and meet key industry decision makers. CAMPS is committed to offering education and networking opportunities to ensure you stay empowered.

Please take the time to visit the HME suppliers during the convention. During the Exhibitor Hosted Welcome Reception on Thursday evening and the Lunch with Exhibitors on Friday, we will have a great prize for the raffle winner. You won’t want to miss it! Collect raffle tickets from each of the ex-hibitors over the two convention days and turn tickets in to CAMPS staff at the registration desk. The raffle winner will be drawn after the lunch with exhibitors on Friday and announced during afternoon break at 2:30 pm. Exhibit hours are listed below.

We appreciate your continued support and those that pulled together to make this event a success!

Tony Myrell, PresidentPremiere Medical Equipment

Eamonn Casey, Vice PresidentATG-Rehab

Ron Biasca, TreasurerBroadway Medical Service & Supply, Inc.

Wendy Baisley Roache, SecretaryAdvanced Pharmacy & Respiratory Care Solutions

Carlos Reyes, Immediate Past PresidentLincare

John CassarSuper Care, Inc.

CAMPS BOARD OF DIRECTORS

CONVENTION SCHEDULE AT A GLANCECONVENTION HOURS:Thursday March 15, 20128:00 AM - 10:00 AM Registration & Breakfast

9:00 AM - 5:00 PM Concurrent Education Tracks

Noon - 1:30 PM Lunch with Keynote Speaker

Friday March 16, 20128:00 AM - 9:00 AM Registration & Breakfast

9:00 AM - 4:30 PM Concurrent Education Tracks

EXHIBITOR HOURS:Thursday March 15, 20125:00 PM - 7:00 PM Reception in the Exhibit Hall hosted by Permobil Inc.

Friday March 16, 201211:30 AM - 1:30 PM Lunch with Exhibitors hosted by

Rifton Equipment

Dave FeinShield Healthcare

Marty HelsingMobility Solutions, Inc.

Skip JohnsonFirst Quality Products, Inc.

Ben KimAirSep Corporation

Matt KneelandCare Medical, A California Corporation

Michelle KnowlesA-Med Health Care

Paul OndrusekThe MedGroup

Kathy SniderInvacare Corporation

Esta WillmanMedi-Source Equipment & Supply, Inc.

Jim YaegarMetro-Med, Inc.

Doug ZaerSuperior Mobility, Inc.

Bob Achermann, Executive Director

Gloria Peterson, Asst. Executive Director

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®Thank you CAMPS members.

A wise man once said that our society

will be measured by how well we take care

of our weakest members. At Rifton, we are

honored to work with providers like

you who do this important work. In the face

of restrictive funding and shrinking budgets you

keep finding ways to help the kids who need it

most. For this we thank you.

Products for life from people who care.™ www.rifton.com

JUST ADDED!!

8:00 AM - 10:00 AMREGISTRATION & BREAKFAST

Lobby & Monarch FoyerP R O G R A M S C H E D U L E

2:45PM – 3:45PM You, Medicare and the Audit Speaker: Byron P. Maynard and Sherry Thompson-Mailloux

The Centers for Medicare & Medicaid Services (CMS) have taken the next steps in the agency’s comprehensive efforts to identify improper Medicare payments and fight fraud, waste and abuse in the Medicare program by awarding contracts to four permanent Recov-ery Audit Contractors (RACs) designed to guard the Medicare Trust Fund. Learn the different audits and how not to trigger one by preparation.

THURSDAY, MARCH 15

REIMBURSEMENT TRACK MONARCH 3 & 4 ROOM

RESPIRATORY TRACK MONARCH 1 ROOM

10:15AM – Noon Providing Oxygen Therapy and Chart Audits, One w/o the Other Speaker: Kelly Riley, CRT

There is data emerging that the increase in audits coming from CMS is affecting access to oxygen for Medicare beneficiaries. Know how to insure patients keep or obtain this much needed therapy. Recog-nize metrics that need to be included in the medical record to dem-onstrate the medical necessity that CMS is seeking before making payment.

1:30PM – 2:30PM Training the COPD Patient: Getting it Right the First Time Speaker: Bob Messenger, RRT

The current HME business environment demands that providers exploit every opportunity to become more effective and efficient. This includes how they train COPD patients to use and maintain their oxygen and other equipment. This presentation will identify the reasons why oxygen patients are particularly difficult to train and will discuss technical versus clinical training and who can provide each. The concepts of adult education will be reviewed and age/education appropriate training approaches will be discussed.

2:45PM – 3:45PM Oxygen Conserving Devices Speaker: Bob Messenger, RRT

Conserving devices are an integral part of providing long-term oxygen therapy. Because there are no performance standards, clinical outcomes vary between devices. This pre-sentation describes the physiology and mechanics of oxygen delivery. Continuous flow is compared to constant bolus volume and constant minute volume conservers. Each method of oxygen delivery offers benefits and limitations that will be explored.

Sponsored by:

GENERAL SESSION CATAL INA BALLROOM

9:00AM – 9:30AM Opening Remarks & Convention Highlights Speakers: Eamonn Casey, CAMPS Vice President & Wendy Baisley Roache, CAMPS Secretary

Meet your CAMPS Board of Directors and listen to key highlights of the multi-track educa-tional program and social events.

9:30AM – 10:00AM Developing Relationships with the Legislature Speaker: Seth Johnson, Pride Mobility Products Corp.

As Vice President of Governmental Affairs for Pride, Johnson understands the importance of developing relationships with federal and state legislators. He will give tips on advocat-ing effectively and will discuss major policy issues impacting the medical supply industry.

BUSINESS TRACK CATAL INA BALLROOM

10:15AM – 11:00AM Interpersonal Skills Workshop Speaker: Sherry Thompson-Mailloux

Experience the most insightful personality test in existence. Are you a RED, BLUE, WHITE or YELLOW? Color Code is a fun and easy program to understand, designed to provide you and your staff with tools to make relationships work for you in your business, personal rela-tionships and among your children. Color Code will teach you why people do what they do.

11:10AM – Noon How to Network for Growth Speaker: Ian McCracken

Learn the critical ‘Do’s’ and ‘Don’t’s’ of networking and teach you how to grow your busi-ness and earn money through refined, genuine and sincere networking. It is of paramount importance to growing and sustaining our business success in the long run.

1:30PM – 3:45PM Navigating the Complex World of Managed Care: Part I & II Speaker: John Allman

Surviving the world of managed care is confusing and ominous when it comes to running a business. What seems like a simple process of billing for services provided can in fact be a time consuming, frustrating process. In times of economic challenge, it’s important to become educated on the aspects of managed care and understanding why diversification is critical to financial success.

BREAKS AND LUNCH FOR ALL TRACKS

10:00 AM - 10:15 AM BREAK/Transition to Tracks

3:45 PM - 4:00 PM BREAK

NOON - 1:30 PM CATALINA BALLROOMLUNCHEON WITH KEYNOTESpeaker: Jack Gallagher, Comedian

Sponsored by:

In addition to headlining virtually every major comedy club in the coun-try, Gallagher has written and continues to perform his two critically ac-claimed one-man shows “Letters to Declan” and “Just the Guy” in the-atres and for corporate events. Jack is a three time Emmy award winner was also honored with the NATPE IRIS award for “On-Camera Talent” in 2002. He will bring some comic relief during the busy, educational day.

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10:15AM – Noon DME Supplier Education Consultant Provider Outreach and Education Noridian Administrative Services: Part I & II Speaker: Calli Brady and Jody L. Whitten

1:30PM – 2:30PM Medi-Cal Transition Update from ACS Speaker: Blanca Castro• Medi-Cal Policy Changes/Updates• HIPAA5010 Update• Update on Provider Reimbursement Rate Reductions• Addressing Provider Billing and Claims Issues-Who to contact and when

NATIONAL RESPIRATORY NETWORK

CAMPS would like to express its sincere appreciation for your continued support year after year. We have received a great deal of support from YOU!

8:00 AM - 10:00 AMREGISTRATION & BREAKFAST

Lobby & Monarch Foyer

iPad 2

Special Thanks

RECEPT ION WITH EXHIB ITORS

Bob Achermann has represented the DME and medical supply indus-try in California for more than 25 years. He serves as Executive Direc-tor and legislative advocate for CAMPS. Mr. Achermann regularly in-teracts with the State Legislature and state agencies that administer Medi-Cal and other health care programs, as well as regulatory agen-cies that impact CAMPS members. He has a BA in Political Science, a JD degree and is a member of the California Bar Association.

RAFFLETICKET

RAFFLETICKET

GOLD SPONSORS - $5000

SILVER & SPEAKER SPONSORS $3000

RAFFLE SPONSOR - IPAD 2

REHAB SPONSOR FRIEND OF CAMPS

SPEAKER SPONSORS

RESPIRATORY TRACK SPONSORS

NATIONAL RESPIRATORY NETWORK

10:15AM – 3:45PM The Road to Success: A RESNA (ATP Exam) Preparatory Course Speaker: Joseph McKnight (Separate Registration Applies)

This course is designed to give exam candidates comprehensive preparation for the RES-NA ATP examination. The course is intended for individuals familiar with wheelchairs and seating & positioning, and therefore expands upon other areas of interest such as ECU’s, Augmentative Communication, Computer Access, Funding Sources & Legislation, and Er-gonomics. The course will provide attendees with detailed information about the exam content and question breakdown percentages, as well as critically important standardized test taking strategies. This course includes a practice examination that is administered on a pro-rated timed basis to give attendees a feel for the type of questions they will experi-ence. The practice exam is reviewed with attendees with the full explanation of answers and methodology.

GENERAL SESSION CATAL INA BALLROOM

4:00PM - 5:00PM State of the State & CAMPS Board Elections Speaker: Bob Achermann

California providers continue to face challenges with Medi-Cal reimbursement. Mr. Acher-mann will provide an update on what California providers need to know and what CAMPS is doing about the challenges that you face.

RESNA TEST PREP COURSE MONARCH 2 ROOM

Reception with Exhibitors 5:00 - 7 :00 PM CRYSTAL BALLROOM

Network with suppliers in a FUN, CASUAL atmosphere with hors d’oeuvres and cocktails. Collect raffle tickets from each supplier booth and turn into registration desk. Prize is a brand new iPad 2! Winner will be announced during Friday’s break at 2:30pm.

THURSDAY, MARCH 15 CONT’D

(expo hours)

Raffle Sponsored by:

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Reception Sponsored by:

P R O G R A M S C H E D U L E C O N T ’ D8:00 AM - 9:00 AM

REGISTRATION & BREAKFASTLobby & Monarch Foyer

FR IDAY, MARCH 16

BREAKS AND LUNCH FOR ALL TRACKS

10:15AM - 10:30AM BREAK/Transition to Tracks11:45AM - 1:45PM CRYSTAL BALLROOMLUNCHEON WITH EXHIBITORS (expo hours) HOSTED BY RIFTON

RESP IRATORY TRACK MONARCH 1 & 2 ROOM

9:00AM – 10:15AM How I Learned to Stop Worrying and Love my Patient Contact System Speaker: Phil Sever

The outcomes for PAP therapy at one year are dismal, at approximately only 50 % of pa-tients continuing their therapy. This ultimately increase costs to the health care system, and causes a decrease in positive patient outcomes. This session will focus on getting the best use of technology to enhance patient outcomes while having an impact at the same time.

10:30AM - 11:30AM Advanced Modes and Features of Home Mechanical Ventilators Speaker: Mark Barch, MS, RRT

Briefly review the modes and features of 1st and 2nd generation home ventilators, and compare and contrast those with the modes and features of 3rd generation home ventila-tors. Special attention will be devoted to modes and features that are unique and previously unavailable in homecare such as PRVC, Adaptive Peak Flow, Adaptive Bi-Level, and Adaptive Triggering, and graphics monitoring.

1:30PM – 2:30PM Doctor, Why Don’t You Trust Me? Speaker: April Humphreys, RN

If the perspective of every stakeholder was considered when setting up patients on PAP therapy who would everyone agree is the best decision maker for the patients device and appliance? This lively discussion will center around “brand scripting” and what the HME can do to help contain control over their own business while driving up adherence rates for compliance.

2:45PM – 3:45PM Ensuring the Best in Transitioning the Hospital Ventilator Patient to Home Care Speaker: Eric Freer

Briefly review the transition of patient form the hospitals to the home. Getting ventilation patients home faster is one key to reducing in-patient costs. But keeping them from being readmitted is equally important. The transition from hospital to home-based care is crucial in helping decrease health care-system costs and improving the quality of patient care. The attendee should come away from the lecture with a better understanding of trends in health care economics and ventilation products for transition.

3:45PM - 4:30PM Understand the Differences Between CPAP and AutoCPAP Speaker: April Humphreys, RN

This session will include an OSA overview followed by CPAP overview. We will then ven-ture into Introduction to AutoCPAP including the algorithms and detection methods.

9:00AM – 11:30AM Q-Logic Drivability: Performance at its Best! Speaker: Joseph McKnight

Setting up a wheelchair for a client can be very challenging at times. The last thing that providers and therapists want is to have to open a manual to program the power wheel-chair in front of their client. Learn how to program and optimize the driving parameters for the clients comfort with controlling the wheelchair with Q-Logic electronics. Program the driving parameters of the wheelchair electronics and then get into the power wheel-chair and feel the changes of hand controlled driving and Enhanced Display programming.

Sponsored by:

BUSINESS TRACK CATAL INA BALLROOM

9:00AM - 10:15AM Leveraging Compliance Programs to Protect Your Business Speaker: Wayne H. van Halem, CFE, AHFI

This presentation will provide details on the steps you must take to implement an effective Compliance Program and protect your business.

10:30AM - 11:30AM CAMPS Roundtable & Committee Development The Board of Directors will give a brief overview of the leadership opportunities available to CAMPS members. Chairs from the Membership, Education and Reimbursement Com-mittees will expand on committee mission and goals for 2012 and beyond. Join us for an interactive discussion.

1:30PM - 2:30PM Using Data to Maximize Profitability & Manage for Operational Improvement Speaker: Miriam Lieber

How do you know if your operation is reaching its potential? Using data for error correction, prevention and reporting, establish measures for improvement and maximize productivity. The key is to set goals and constantly aim higher using data and management reports. Dif-ferentiate quality from quantity and keep a pulse on your operation from a data perspective. As managers and leaders, identify model behavior to motivate employees to enhance their performance. Examine operational efficiencies to ensure & sustain profitability.

2:45PM - 3:45PM HME Emerging Issues and Trends: A “SWOT” Analysis Speaker: Mark J. Higley

The HME industry will continue to experience favorable demographics due to the aging of the U.S. population. Legislative and regulatory is-sues continue to beleaguer the industry and challenge the operations of even the most efficient companies. This session will offer a “SWOT” analysis of the internal and external HME environment with the purpose to assist managers in their continuing strategic planning processes.

3:45PM - 4:30PM HME in 2012 & Beyond: Challenges Exist, but Opportunities Abound Speaker: Mark J. Higley

Legislative, regulatory, reimbursement, and other market uncertainties continue to hinder the near and long term strategies of home medical equipment providers. Overall, HME operators seem to have acknowledged a politically insecure future. As Washington winds up to implement Round 2 of competitive bidding and further reimbursement cuts appear likely, a positive outlook may be difficult. However, as Part 1 of this presentation will exhibit, demographics and other indicators remain most favorable. This session will also offer a “SWOT” analysis of the internal and external HME environment with the purpose to assist managers in their continuing strategic planning processes. Acknowledging many HME busi-nesses will have to retool and retrain to deal with Capitol Hill, opportunities in HME abound. In Part 2, in conjunction with a competitive bidding/MPP status update, we’ll discuss alter-native revenue opportunities and an overall assessment of the industry.

Sponsored by:

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Sponsored by:

CE COURSE MONARCH 3 & 4 ROOM

NATIONAL RESPIRATORY NETWORK

2 0 1 2 E X H I B I T O R S & S P O N S O R S

ACS Medi-Cal Business Partnership - BOOTH 19Castro, Blanca | Blanca.Castro@acs-inc.com

Authentidate - BOOTH 23Mason-Richardson, Takiya | tmason-richardson@authentidate.com

Board of Certification/Accreditation - BOOTH 21Bond, Lisa | lisa.bond@bocusa.org

Speaker SponsorBrightree LLC - BOOTH 6Maudlin, Tarra | tmauldin@brightree.com

Caire and SeQual - BOOTH 4Erwin, Taylor | taylor.erwin@chart-ind.com

Computers Unlimited - BOOTH 22Smith, Susan | susans@cu.net

Speaker SponsorDMETRAIN - BOOTH 13 Jasperson, John | john@dmetrain.com

Drive Medical Design & Manufacturing - BOOTH 7Eichstaedt, Jennifer | dfrancis@drivemedical.com

eSolutions - BOOTH 36Tosh, Brian | btosh@ecorpnet.com

First Quality Products, Inc. - BOOTH 17Johnson, Skip | sjohnson@firstquality.com

Speaker SponsorFisher & Paykel Healthcare - BOOTH 15Dawson, Merri | merri.dawson@fphcare.com

Golden Technologies - BOOTH 35O’Brien, Patricia | bwinder@goldentech.com

Healthcare Quality Assoc. on Accreditation - BOOTH 2Nicholas, Gabriel | gabe.nicholas@hqaa.org

Homed - McNeil & Company - BOOTH 34Armstrong, Brandy | barmstrong@mcneilandcom-pany.com

Raffle Sponsor: iPad 2HME Solution - FOYERHodges, Stephen | svh@hmesolution.com

Ideal Brands, Inc. - BOOTH 26Bek, Michael | idealbrands@aol.com

Silver & Speaker SponsorInvacare Corporation - BOOTH 10&24Snider, Kathy | ksnider@invacare.com

Lifegas LLC - BOOTH 11White, Christ | chris.white@lifegas.com

Mckesson Medical-Surgical - BOOTH 12Liddell, Jack | Jack.liddell@mckesson.com

MK Battery - BOOTH 14Sharpe, Dennis | djones@mkbattery.com

Mediprime, Inc. - BOOTH 8Nishinaka, Martha |marthanishinaka@aol.com

Noridian Administrative Services - BOOTH 1Whitten, Jody | jody.whitten@noridian.com Gold SponsorPermobil, Inc. - BOOTH 31Mick, WB | WB.Mick@permobilus.com

Philips Respironics - BOOTH 20Hare, Jeremy | jeremy.hare@philips.com

Presto Absorbant Products - BOOTH 9Brausen, Ben | bbrausen@gopresto.com

Silver & Rehab Track SponsorPride Mobility Products Corp. - BOOTH 28Pedley, Marie | mpedley@pridemobility.com

QS/1 Data Systems - BOOTH 5Friederich, Seth | sfriederich@qs1.com

Friend of CAMPSResMed Corp Loewel, Don | don.loewel@resmed.com

Revolution Mobility - BOOTH 25Reynolds, Tom | tom@revolutionmobility.com

Gold SponsorRifton Equipment - BOOTH 32Keiderling, Joe | joekeiderling@rifton.com

Roscoe Medical, Inc. - BOOTH 33Nguyen, Peter | heather_siler@roscoemedical.com

Speaker SponsorStrategic AR - BOOTH 18Leon, Jennifer | jleon@strategicar.com

The Comfort Company - BOOTH 3Gaetano, Tommy | tommy@comfortcompany.com

The Compliance Team - BOOTH 16Rule, Cheree & Dunning, Roy| crule@tctinc.us

Respiratory Track SponsorThe MedGroup - BOOTH 27Ondrusek, Paul | POndrusek@medgroup.com

Speaker SponsorVGM & Associates, VGM Insurance-BOOTH 29&30Barber, Jessica | jessica.barber@vgm.com

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The # 1 brand in the industry.

www.invacare.com

©2012 Invacare Corporation. All rights reserved. Trademarks are identified by the symbols ™ , sm and ®. All trademarks are owned by or licensed to Invacare Corporation unless otherwise noted. 12-217

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CAMPS.indd 1 3/9/12 9:08 AM

ResMed’s FX masks and S9 devices are designed to provide more comfort, more choice and better sleep for your patients.

ResMed is a proud sponsor of the CAMPS 2012 Annual Convention.

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S9™ and FX Series masks

CAMPS Ad_8.5w x 5.5h.indd 1 3/9/12 4:15 PM