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Workplace Readiness Skills and Professionalism in the Workplace

Marketing Co-Op

+ Ethical Behavior from “The Office”

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http://www.youtube.com/watch?v=vstg5c3c3g8&feature=related&safety_mode=true&persist_safety_mode=1&safe=active

+Demonstrating Positive Work Ethic Punctual arrival time

10-15 minutes early Consistent attendance Willingly taking direction

from your boss Taking initiative

Doing things without being asked

+Refer to Your Packet

“I’ll be a little late” Every day, on time! What employers think I need a break! Reality check! The company’s point of

view

+Think. Pair. Share

Take 1 minute and write down a definition or as many words that describe the word integrity.

Now, take one minute and share your definition/words with a partner and come up with a partner definition

Let’s share as a class

+Demonstrate Integrity

Using sick and personal days only when necessary

Your actions and behavior affect those around you

Exhibiting honesty and reliability

+Ethical Behavior in the Workplace What are the basic

questions used by marketers to make ethical choices?

What are the effects of unethical behavior in business?

What ethical issues have been in the news recently?

Why is each important?

+Demonstrating Teamwork Skills

Contributing success to your team of coworkers Being a team player!

Assisting others for the greater good of the company

Asking for help when needed

+Demonstrating Self-Representation Skills

Dressing appropriately Professional and following

dress code Maintaining personal

hygiene Using manners and

language suitable to the workplace

Try and limit too much personal information that might not be professional

+Common Personal Attire Mistakes of Teens

Short skirts/shorts Cleavage showing Extreme heel height Distracting Jewelry Jeans (if not appropriate for

job station) Flip Flops Heavy makeup

Tattoos Facial

Piercings Poor Hygiene Too much

cologne Oversized/too

small clothing

Girls Boys

White socks Baggy pants Boxers Wrinkled

clothing Messy hair

+Demonstrating Diversity Awareness Working in a respectful and

friendly manner with all customers and coworkers Treating all with the same

degree of respect Respecting all cultural in the

workplace

http://www.youtube.com/watch?v=BD1kPlH5xmo&safety_mode=true&persist_safety_mode=1&safe=active

+What do you think?

What is meant by diversity?

Why is diversity important in the workplace?

How can a business ensure that there is diversity in the workplace?

How could moving to a more diverse workforce help a company better serve the community?

+Demonstrating Conflict Resolution Skills

Negotiating diplomatic solutions to interpersonal conflicts Personality conflicts Cultural differences Disagreements about how

to handle work projects Performance issues

+Resolving Customer + Co-worker Conflicts

Listening Receiving Giving feedback Empathizing Being ethical Having a clear understanding of company polices Exhibiting patience

Methods

+Demonstrating Positive Workplace Relationships

Maintaining an open mind Showing a willingness to work and help others Adapting to a variety of personalities Exhibiting flexibility and maturity Avoiding work gossip

What to Do

+Refer to Your Packet

“Picking Up the Pieces” Common Causes of Conflict Getting Along Face it or Ignore It

+Demonstrating Creativity and Resourcefulness Contributing new ideas Demonstrating initiative

readily, independently, and responsibly

Dealing skillfully and promptly with new situations and obstacles

+Exit Ticket

Provide at least 2 reasons why being on time to work is important for you and your employer?

What does integrity mean in your own words? Do you display integrity at your work station?

Is diversity important or necessary in the workplace? Why or why not?

List a few ways to deal with work conflict. How can you be creative or resourceful in your training

station?