Social Media Concierge Teams

Elizabeth Glau, CMP Building Blocks Social Media

Social Strategy for Events

Promoting the event

Customer service for the event

Content marketing

at the event

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Designed Engagement

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Photo: Interactive Meeting Technology

Ambassadors Po

tent

ial A

tten

dees

Help

oth

er a

tten

dees

be

soci

al

Reco

gniti

on a

nd P

erks

• Identifying badge or ribbon

• Special seating (up front / with power)

• Tweetup or special reception

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Win/Win

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Photo: Interactive Meeting Technology

Play to Your Strengths

Training

Encouraging “Paparazzi”

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Structure

Designer

Manager

Team

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Choosing the Team

Local staffing / temp agencies

Ask to see personal online

profiles

Interview via Skype or Google+ hangout

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Professionalism

Training Your Team

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Photo: Interactive Meeting Technology

Preparing Attendees

Promote hashtag

Training videos

Help from speakers

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Questions / Feedback

Elizabeth Glau, CMP 614-286-4685 eglau@BasicSocialMediaTraining.com www.SocialMediaForPlanners.com

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For Further Information

• Sales: Steve Mackenzie – sales@etouches.com – 1-877-386-8248

• Marketing and PR: Dan Murdoch – marketing@etouches.com – 1-203-295-4484

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