Professionalism in the workplace

Presented by Greg Gaines

What are YOU doing here?

Top Personality Traits that Employers Hire Most

1._____________________

2._____________________

3._____________________

Forbes.com: The Top 5 Personalities that Employers hire most

Characteristics of professionalism in the field of child care (C. Joseph, 10 Characteristics of Professionalism; retrieved from www.smallbusiness.chron.com):

•Appearance

•Attitude

•Reliability

•Competence

•Ethics

•Communication

•Accountability

The Power of Appearance

• What’s so important about your appearance?

• Is it for work only?

What does Appearance do for you?

• Speaks for you before_________________ _______________________________

• Sets the ___________________________

• Makes you _________________________

• Shows _____________________________

Attitude!

Encourages people _______________________ Has to be __________________________ Critical to ____________________________ Makes ________________________________

5 Building blocks of a GOOD Attitude

1. Be ___________________!

2. Give the _______________________________

3. Consider _______________________________

4. Disagree __________________

5. Watch your ________________________________

Reliability

It’s a matter ____________________________ Be __________________________ The Power of __________________________

Competence

Being good at what you do! 1. Invest in _____________________________

2. Develop yourself ______________________

3. ____________________________________

Ethics – what are they?

A collection of moral principles. It’s your _______________________ It should be ___________________

The Four major impacts of Ethics

1. Children

2. ___________________________

3. ___________________________

4. ___________________________

Communication is the key

An _______________ of thoughts and ideas It’s a powerful skill (Survey)

4 Building blocks of Communication

1._______________________________________ 2._______________________________________ 3._______________________________________ 4._______________________________________

Accountability

Do what you say you’re going to do

Four points on Accountability

1. Keep ________________________________

2. Take _________________________________

3. Be ___________________________________

4. Be ____________________________________

Things that undermine Professionalism

• Gossip • Negative attitudes • Poor customer service • Inappropriate dress • Poor or tardy attendance • No accountability • No Ethics

Encourage Professionalism

Have a team meeting

Professionalism parting shots

Keep your attitude together Keep _____________ you Expect some occasional _________ Change your perspective KNOW that you’re good enough

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Professionalism in the workplace

Presented by Greg Gaines