Loyalty From The Inside Out - Aman Bhutani

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Loyalty From The Inside Out - Aman Bhutani

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LOYALTY From the Inside Out

Aman Bhutani - Expedia Engineering

A great product is the best loyalty program

Building a great product is hard

Great teams build great products

Loyalty is an attribute commonly found in team members on great teams

Would customers be loyal to a company or product that does not inspire loyalty in its employees?

Can Expedia Engineering hire anyone?

We don’t calibrate team members; we calibrate the minds of managers

so they make better decisions

Senior ICs can choose the manager they report to and the problem they work on;

inside or outside our organization

Let adoption drive policy; invest in growth not only efficiency

One Team

THANK YOU Aman Bhutani - Expedia Engineering