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PERSONALSTRESS
Part 1 – Stress in General
Part 2 - Stress at Work
Part 3 – Stress Management
Stress in General
LEGAL OVERVIEW
HEALTH AND SAFETY IN EMPLOYMENT ACT 1992 (sect 6)
Every employer shall take all practicable steps to ensure the safety of employees while at work
HEALTH AND SAFETY IN EMPLOYMENT ACT 1992 (sect 7)
Every employer shall ensure that there are in place effective methods for identifying existing hazards, and (if possible before they arise) new hazards to employees at work.
WHAT IS STRESS ?
Stress is your body's way of responding to any kind of demand. It can be caused by both good
and bad experiences. When people feel stressed by something going on around them, their bodies react by releasing chemicals into the blood. These chemicals give people more
energy and strength, which can be a good thing if their stress is caused by physical danger. But this can also be a bad thing, if their stress is in response to something emotional and there is no outlet for this extra energy and strength.
STRESS FEELINGS
• Restlessness
• Lack of motivation or focus
• Irritability or anger
• Sadness or depression
• Anxiety
TYPES OF STRESSORS
work
money
finances
time
family
relationships
under pressure
school
peer pressure
future
NEGATIVE STRESS
• Distress:
Considered bad stress, usually hasnegative consequences
POSITIVE STRESS
• Eustress:
Considered good stress, it arises in any situation or circumstance that a person finds motivating or inspiring.
SYMPTOMS OF STRESS
• Physical symptoms
• Mental symptoms
• Behavioural symptoms
• Emotional symptoms
PHYSICAL SYMPTOMS
• Back pain
• Cold hands
• Headaches
• Racing heart
• Fatigue
MENTAL SYMPTOMS
• Sleep Problems
• Crying spells
• Forgetfulness
• Lack of focus
BEHAVIOURAL SYMPTOMS
• Anxiety
• Nervousness
• Violence
• Impulsive
• Conflicts
• Arguing
EMOTIONAL SYMPTOMS
• Feeling Insecure
• Depression
• Worrying
• Anger
• Sadness
Stress is not the same as ill-health, but has been related to such illnesses as;
• Cardiovascular disease
• Immune system disease
• Asthma
• Diabetes
STRESS RELATED ILLNESSES
COSTS OF STRESSStress equals….
• Absenteeism• Grievances• Accidents• Errors of judgment• Conflict and interpersonal problems• Violence• Customer service problems• No time to do it right
……which equals increase of cost
Stress at Work
FACTORS INFLUENCING WORK STRESS
long hoursboredom
frustrationworkmates
traumatic events at worke g
firemen, policefeel undervalued
environmentextra responsibilities
demotion
redundancy
Stress Management
CAUSES OF STRESS
• External Stresses
• Internal Stresses
INTERNAL STRESS
• Attitude
• Inability to accept uncertainty
• Pessimism- Negative self-talk
• Unrealistic expectations
• Perfectionism
• Lack of assertiveness
EXTERNAL STRESSES - ORGANISATIONAL
• Company take over• Layoffs• Major re-organisation• Company relocation• Employee benefit
cuts• Mandatory overtime • Under valued• Workloads vary• Fast paced work
• React to changes• Advancement difficult• Insufficient resources• Technology changes• Workplace conditions• Consistent poor
performance• Under payed
• Death of a loved one• Divorce / separation• Imprisonment• Injury/illness • Marriage/
engagement• Loss of job• Pregnancy
EXTERNAL STRESSES - MAJOR LIFE EVENTS
• Change in financial status
• Change of job / work• Mortgage or loan• Change in
responsibilities• Moving house• Holidays
• AWARENESS – what's the cause of your stress
• BALANCE – between good stress and bad
stress
• CONTROL – how can you combat the negative
effects of stress
STRESS CONTROL
STRESS MANAGEMENT TECHNIQUES
• Change your thinking
• Change your behaviour
• Change your lifestyle
SUMMARY
Stress is a basic part of life. The way in which we deal with stress will make our lives pleasant and comfortable or leave us stressed and incapable of performing our obligations to the best of our abilities. Just have to deal with it.