Loyalty From The Inside Out - Aman Bhutani

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LOYALTY From the Inside Out Aman Bhutani - Expedia Engineering

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Loyalty From The Inside Out - Aman Bhutani

Transcript of Loyalty From The Inside Out - Aman Bhutani

Page 1: Loyalty From The Inside Out - Aman Bhutani

LOYALTY From the Inside Out

Aman Bhutani - Expedia Engineering

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A great product is the best loyalty program

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Building a great product is hard

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Great teams build great products

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Loyalty is an attribute commonly found in team members on great teams

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Would customers be loyal to a company or product that does not inspire loyalty in its employees?

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Can Expedia Engineering hire anyone?

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We don’t calibrate team members; we calibrate the minds of managers

so they make better decisions

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Senior ICs can choose the manager they report to and the problem they work on;

inside or outside our organization

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Let adoption drive policy; invest in growth not only efficiency

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One Team

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THANK YOU Aman Bhutani - Expedia Engineering