Information Technology at Emory

Information Technology DivisionTechnical Services

IT Briefing Agenda 5/19/05

• Dell Update

• Manage IT Update• Exchange Update• LearnLink Update &

Demo• SAV 10 & Manage AV• NetCom Q&A

• Dave Wright & Andre (from Dell)

• Karen Jenkins• Karen Jenkins• Adam Lipkin

• Craig Myers• Ramous Fields

Information Technology at Emory

Information Technology DivisionTechnical Services

General Updates/Reminders

• Exchange training available June 6, 7, and 8 ($975)

• Oracle Internet Directory– Need to move to OID by July 31st

– Update your clients using the tool on TechTools

• SPAM– Recent increase due to new SPAM variant– Security team to update in June Briefing

Information Technology at Emory

Dell Update

Dave WrightAndre (Dell)

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Manage IT Update

Karen Jenkins

Information Technology at Emory

Information Technology DivisionTechnical Services

Change Log

• Received over 160 customization requests

• Over 110 completed– ~15 scheduled for Phase 2 or subsequent

phase

• Submit any requests or testing results between now and cutover to csd@listserv.cc.emory.edu

Information Technology at Emory

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Remaining Major Features

• Finishing the development of the following major customizations:– Security Breach Process (80%)– Self-Service Interface (70%)– Email Functionality (90%)– Port Status Table (0%)– PS Status Table (0%)– Custom Emory Reports (0%)

Information Technology at Emory

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Manage IT Status

• All out of the box capabilities implemented (initial goal for Phase 1)

• All Applications currently running on production hardware (App. Server, Web Server, and DB Server)

• Cutover date delayed to June 9th

– Development team continue implementing final customizations

– Provide time for the community to familiarize themselves with the interface in “final” form

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Magic & Manage IT LSP Groups

• Emory College (created sub-groups in Manage IT)

• Oxford College• SOM ITS (added OB/GYN)• SPH• Facilities Mgmnt• GSAS- Psychology• SOM – Psychiatry

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New Manage IT LSP Groups

• BJC Admin• Center for LL Learning• DUR• Campus Life• B-School• Human Resources• Registrar• Purchasing• Law School• SOM – Biochemistry

• SOM - DOM• SOM –Human Genetics• SOM - Neurology• SOM – Pharmacology• SOM – Psychiatry• SOM - Neurology• SOM – Pharmacology• SON• School of Theology• Yerkes

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Final Notes

• Campus Training– Thursday June 2nd

– 9:00am – 10:30am– North Decatur Building, Kennesaw

• User Guide – Under development … will be posted on TechTools

• LSP Group Commitment– Need to confirm (especially new Groups) no later

than June 1st that your team will participate in Manage IT.

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Information Technology DivisionTechnical Services

?Questions?Questions

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Exchange Update

Karen Jenkins

Information Technology at Emory

Information Technology DivisionTechnical Services

Exchange Update• Already migrated ~70 users• Meeting with affected LSP team ~mid

June– Provide migration training, instructions,

and documentation

• Need each affected LSP team to identify one contact for coordination– send to csd@listserv.cc.emory.edu– Will send list of users to contact

Information Technology at Emory

Information Technology DivisionTechnical Services

Exchange LSP Teams/Users

LSP Team # Users Migrating

Registrar 1

College 2

DUR 12

FMD 1

B-School 16

SOM ITS 2

SPH 2

Theology 2

Yerkes 3

Will Brown 9

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LearnLink Update & Demo

Adam Lipkin

Information Technology at Emory

Symantec Update

Craig Myers

Information Technology at Emory

Information Technology DivisionTechnical Services

Norton AV Mac v:10.0

• Mac OS X version 10.3.0 or higher• Compatible with Mac OS x 10.4 Tiger • Requires: PowerPC G3 or higher

processor , 128 MB Ram, 40 MB Disk Space.

• On TechTools for testing purposes http://software.emory.edu

Information Technology at Emory

Information Technology DivisionTechnical Services

Symantec SAV 10• Compatible with Windows XP & 2000• Requires: 64 MB of disk space, 55 MB of RAM,

Microsoft IE 5.5 SP2 or later, Intel Pentium processor at 150 MHz (Pentium II or higher recommended)

• Enhanced protection from spyware and adware

• Tamper Protection • Uses TCP 2967 now (was UDP)

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Enhanced Virus Definition Server

• Available for the entire campus• Uses Centralized SAV Managed Server • Will be included on Fall EOL CD• Updates via VDTM (Hourly Rapid

Releases)• Scheduled daily LiveUpdates for

redundancy• Centralized reporting via SESA

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Information Technology DivisionTechnical Services

Rollout Recommendations

• Complete testing of both clients• Upgrade Managed Server first• Upgrade Windows clients to SAV 10• Note: Managed solutions may not fully work

with SESA. – Base AV information available new features may or

may not have reporting support – Requires: 111 MB of disk space plus 15 MB for AMS2

server files, 64 MB of RAM, Microsoft IE 5.5 SP2 or later

• Upgrade MAC 10.3+ clients to Norton AV 10

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NetCom Q&A

?Questions?Questions