IT Briefing Agenda 11/17/05

Information Technology at Emory

Academic and Administrative ITClient Technology Services

IT Briefing Agenda 11/17/05

• Foundation Issues & Governance

• Quick Updates• AAIT CTS

Organization• ACM Demonstration• VPN Announcement• Wireless & Core

update

• Rich Mendola

• Karen Jenkins • John Ellis• John Ellis• Jay Flanagan• Paul Petersen


General Updates

Karen Jenkins



Quick Updates• TechTalks - Announcement

– New IT Forums to solicit input on current and future services/technology

– Schedule meetings based on demand and interest

– Send email to [email protected] to request a topic

– Meetings and topics will be posted on it.emory.edu, meeting maker, and sent to local-l

• MS Campus Agreement - Update


New AAIT Customer Facing Organization

John Ellis



AAIT Re-Organization

AAIT = Academic and Administrative Information

Technology

(Formerly known as ITD)

6



Objective

• Reorganize the AAIT division to:– Improve service by increasing

transparency to our customers and partners.

– Become more agile in response to University strategic direction.

– Respond more openly to synergy with potential partners.



New Team Names

• Academic Technology Services (ATS)• Administrative & Data Services (ADS)• Client Technology Services (CTS)• Operational & Infrastructure Services

(OIS)• Finance & Administration Services

(OFA)

8



Major Changes?• New Unit: Client Technology Services

(CTS)• Purpose: Focus on the Client and end-

user experience• Customer relationship management• Customer facing technologies

• Responsible for systems:– Email– Identity management and security– Desktop support– Websites & communications

9



Major Changes? (cont.)• New teams within Client Technology

Services (CTS) for:– Identity Management– Email– Web & Communications

• Consolidate all desktop support within CTS

• Consolidate all systems support within Operations (OIS)



Major Changes? (cont.)

• HelpDesk moves to Operations (OIS)• Split application administration

functions from systems administration and support

• Consolidate all enterprise data support within Applications; DBA’s move to ADS

• Academic (ATS) teams aligned with management and lead positions



New Positions to be posted

• New lead position in ADS for Enterprise Data Technical Lead

• New lead position in OIS for Systems Support Technical Lead

• Lead Storage Engineer• System Administrator positions



Review new detailed organizational structure…



?Questions?Questions


VPN Announcement

Jay Flanagan


A Status Report for Wireless and the New Core

November 17, 2005



Agenda• Wireless at Emory

– Status at Start of School– The ResNet Project– Current Usage– EmoryUnpulgged Released– Wireless Futures

• Emory’s Next Generation Core– Current State– Design

• Virtual Routing• Mesh versus Cube• 1 gig versus 10 gig

– Implementation Timeline



Wireless: Start of School

• September 2005– 271 Access Points (all Aruba)– Full or Partial Coverage in over 20

Buildings– 3 Outdoor Areas Covered

• Although coverage around campus was significant, the only Residence Hall with wireless was Woodruff…



Wireless: The ResNet Project

• In September AAIT, Housing, and NetCom, led by Rich put together a project to install wireless in all of the Residence Halls.– Lowered costs:

• $1,175 per Install (was $1,250)• $54 per month (was $72)

• ResNet Project Specifics:– More than 50 Buildings– Projected almost 500 APs– Roughly $700,000– Deadline: January - Start of Spring Semester



Wireless: ResNet Project Status

• Completed Buildings:– Alabama, Dobbs, Gilbert, Hopkins,

Longstreet, McTyeire, Means, Oxford, Smith, Thomas, Thomson, & Trimble

– 395 Access Points (up from 271)

• Remaining Buildings:– Clairmont (A,B,C,D,E,F,G,H & Tower),

Clifton Tower, Fraternity Row, Harris, Turman Complex, & Turner Village

– An additional 200+ APs to go



Wireless: Current Usage -Associations

Blue Represents Total Associations



Wireless: Current Usage - Clients

Total Number of Authenticated Wireless Users



Wireless: EmoryUnplugged – Released

• Wireless Guest Access:– Unauthenticated and unencrypted wireless

access for guests– Limited to Web, Secure Web, and VPN

• WPA – Wi-Fi Protected Access:– User-friendly way to connect– Stronger Encryption



Wireless: EmoryUnplugged – Released

• Spreading the Word…– Wheel Article, Emory Report Article– Website Improvements

• http://it.emory.edu/wireless

– EmoryUnplugged Events• 3 at Cox Hall Media Center

– First Event Tomorrow for Local Support– 2 to 4 PM – Bring your laptop

• 1 at Clairmont Campus (Week of 1/20)



Wireless Futures

• Expanding Wireless Coverage– Emory, Crawford Long, & Wesley Woods

Hospitals• Will support EeMR & Patient/Guest

Access– Emory College (> 25 Buildings)– Others…

• Wireless VoIP• The Remote AP• The Mobile Office



NexGen Core: Current State

BorderHC

BorderA

clairmont1

ndbu1

north1 central1

matctr2 ndbu2

north2 central2

resnet1

ndb4

ndb5

emory7 emory8

crawford5

crawford4

ISP1 ISP2I2



NexGen Core - Design

• Virtual Routers– In the current model there are separate

physical routers for each core with in the same switching center

– Virtual Routers allow for each core to be contained within the same physical router

– Advantages• Less Routers (less power and space)• Greater scalability




• Mesh versus Cube– Mesh Advantages

• Each router is only one hop away from any other router

• Ultimate in redundancy

– Mesh Disadvantage• Too many fiber paths and fiber ports




• Cube Design– Each router is connected to a subset

of the other core routers in such a way that an outage with any fiber path or switch center would not cause an outage.• Conserves on fiber paths and ports




• 1 Gig vs. 10 Gig– Even with a cube design it would use an

excessive amount of ports and fiber to duplicate the cube for each core.

– With 10 Gig links we can setup the cube and virtually partition one gig links for each core.

• Each core will be at each switching center• We will be able to burst into the unused

bandwidth



NexGen Core – Implementation

• The Routers are being installed now• The new router cube should be built

before next semester• A transition plan for migrating links to

the new core is being developed.• Deadline – end of the fiscal year



NetCom

?Questions?Questions

IT Briefing Agenda 11/17/05

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