Post on 21-Jan-2016
description
Information Technology at Emory
Academic and Administrative ITClient Technology Services
IT Briefing Agenda 11/17/05
• Foundation Issues & Governance
• Quick Updates• AAIT CTS
Organization• ACM Demonstration• VPN Announcement• Wireless & Core
update
• Rich Mendola
• Karen Jenkins • John Ellis• John Ellis• Jay Flanagan• Paul Petersen
Information Technology at Emory
General Updates
Karen Jenkins
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Quick Updates• TechTalks - Announcement
– New IT Forums to solicit input on current and future services/technology
– Schedule meetings based on demand and interest
– Send email to CTS-CI@listserv.cc.emory.edu to request a topic
– Meetings and topics will be posted on it.emory.edu, meeting maker, and sent to local-l
• MS Campus Agreement - Update
Information Technology at Emory
New AAIT Customer Facing Organization
John Ellis
Information Technology at Emory
Academic and Administrative ITClient Technology Services
AAIT Re-Organization
AAIT = Academic and Administrative Information
Technology
(Formerly known as ITD)
6
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Objective
• Reorganize the AAIT division to:– Improve service by increasing
transparency to our customers and partners.
– Become more agile in response to University strategic direction.
– Respond more openly to synergy with potential partners.
Information Technology at Emory
Academic and Administrative ITClient Technology Services
New Team Names
• Academic Technology Services (ATS)• Administrative & Data Services (ADS)• Client Technology Services (CTS)• Operational & Infrastructure Services
(OIS)• Finance & Administration Services
(OFA)
8
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Major Changes?• New Unit: Client Technology Services
(CTS)• Purpose: Focus on the Client and end-
user experience• Customer relationship management• Customer facing technologies
• Responsible for systems:– Email– Identity management and security– Desktop support– Websites & communications
9
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Major Changes? (cont.)• New teams within Client Technology
Services (CTS) for:– Identity Management– Email– Web & Communications
• Consolidate all desktop support within CTS
• Consolidate all systems support within Operations (OIS)
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Major Changes? (cont.)
• HelpDesk moves to Operations (OIS)• Split application administration
functions from systems administration and support
• Consolidate all enterprise data support within Applications; DBA’s move to ADS
• Academic (ATS) teams aligned with management and lead positions
Information Technology at Emory
Academic and Administrative ITClient Technology Services
New Positions to be posted
• New lead position in ADS for Enterprise Data Technical Lead
• New lead position in OIS for Systems Support Technical Lead
• Lead Storage Engineer• System Administrator positions
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Review new detailed organizational structure…
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Information Technology at Emory
Academic and Administrative ITClient Technology Services
?Questions?Questions
Information Technology at Emory
VPN Announcement
Jay Flanagan
Information Technology at Emory
A Status Report for Wireless and the New Core
November 17, 2005
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Agenda• Wireless at Emory
– Status at Start of School– The ResNet Project– Current Usage– EmoryUnpulgged Released– Wireless Futures
• Emory’s Next Generation Core– Current State– Design
• Virtual Routing• Mesh versus Cube• 1 gig versus 10 gig
– Implementation Timeline
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: Start of School
• September 2005– 271 Access Points (all Aruba)– Full or Partial Coverage in over 20
Buildings– 3 Outdoor Areas Covered
• Although coverage around campus was significant, the only Residence Hall with wireless was Woodruff…
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: The ResNet Project
• In September AAIT, Housing, and NetCom, led by Rich put together a project to install wireless in all of the Residence Halls.– Lowered costs:
• $1,175 per Install (was $1,250)• $54 per month (was $72)
• ResNet Project Specifics:– More than 50 Buildings– Projected almost 500 APs– Roughly $700,000– Deadline: January - Start of Spring Semester
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: ResNet Project Status
• Completed Buildings:– Alabama, Dobbs, Gilbert, Hopkins,
Longstreet, McTyeire, Means, Oxford, Smith, Thomas, Thomson, & Trimble
– 395 Access Points (up from 271)
• Remaining Buildings:– Clairmont (A,B,C,D,E,F,G,H & Tower),
Clifton Tower, Fraternity Row, Harris, Turman Complex, & Turner Village
– An additional 200+ APs to go
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: Current Usage -Associations
Blue Represents Total Associations
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: Current Usage - Clients
Total Number of Authenticated Wireless Users
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: EmoryUnplugged – Released
• Wireless Guest Access:– Unauthenticated and unencrypted wireless
access for guests– Limited to Web, Secure Web, and VPN
• WPA – Wi-Fi Protected Access:– User-friendly way to connect– Stronger Encryption
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless: EmoryUnplugged – Released
• Spreading the Word…– Wheel Article, Emory Report Article– Website Improvements
• http://it.emory.edu/wireless
– EmoryUnplugged Events• 3 at Cox Hall Media Center
– First Event Tomorrow for Local Support– 2 to 4 PM – Bring your laptop
• 1 at Clairmont Campus (Week of 1/20)
Information Technology at Emory
Academic and Administrative ITClient Technology Services
Wireless Futures
• Expanding Wireless Coverage– Emory, Crawford Long, & Wesley Woods
Hospitals• Will support EeMR & Patient/Guest
Access– Emory College (> 25 Buildings)– Others…
• Wireless VoIP• The Remote AP• The Mobile Office
Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core: Current State
BorderHC
BorderA
clairmont1
ndbu1
north1 central1
matctr2 ndbu2
north2 central2
resnet1
ndb4
ndb5
emory7 emory8
crawford5
crawford4
ISP1 ISP2I2
Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
• Virtual Routers– In the current model there are separate
physical routers for each core with in the same switching center
– Virtual Routers allow for each core to be contained within the same physical router
– Advantages• Less Routers (less power and space)• Greater scalability
Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
• Mesh versus Cube– Mesh Advantages
• Each router is only one hop away from any other router
• Ultimate in redundancy
– Mesh Disadvantage• Too many fiber paths and fiber ports
Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
• Cube Design– Each router is connected to a subset
of the other core routers in such a way that an outage with any fiber path or switch center would not cause an outage.• Conserves on fiber paths and ports
Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
• 1 Gig vs. 10 Gig– Even with a cube design it would use an
excessive amount of ports and fiber to duplicate the cube for each core.
– With 10 Gig links we can setup the cube and virtually partition one gig links for each core.
• Each core will be at each switching center• We will be able to burst into the unused
bandwidth
Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core - Design
Information Technology at Emory
Academic and Administrative ITClient Technology Services
NexGen Core – Implementation
• The Routers are being installed now• The new router cube should be built
before next semester• A transition plan for migrating links to
the new core is being developed.• Deadline – end of the fiscal year
Information Technology at Emory
Academic and Administrative ITClient Technology Services
NetCom
?Questions?Questions