Cross Culture Skills

7/29/2019 Cross Culture Skills

1/19

A B H I S H E K G O E L

I I M C A L C U T T A

Developing Cross cultural skills

in 105 minutes


2/19

Approach adopted

2/1/2013agoel.iimc@gmail.com

2

Behavior

Attitude

Knowledge


3/19


4/19

6 dimensions(Representation of Hofstede 1982, 1994, 2000, 2010)


4

Power Distance

Masculinity -

Femininity

TemporalOrientation*

UncertaintyAvoidance

Indulgence

Individualism-

Collectivism


5/19

Assessing ones cultural intelligence


5


6/19

Assessment


6


7/19

Assessment


7


8/19

Profiles

Provincial Similar background

Analyst Skillful at analysis

Natural Intuitive

Mimic High degree of control over actions

Ambassador Confident, not knowing much

Chameleon Uncommon type, enigmatic


8


9/19

Lets play


9


10/19

A short cross cultural simulation


10

1. Two different parties

3-4 volunteers who would act consultants

Rest would come to the middle of the room

2. Consultants may please proceed and wait outsidethe hall

You may carry a copy/paper, pen/pencil

3. The remaining group stays back in the room

4. Your roles would be given to you shortly


11/19

Upon Re-assembly


11

How did consultants feel when you approachedmembers of home culture?

How did members of the home culture feel whenconsultants approached you?


12/19

2/1/2013agoel.iimc@gmail.com 12

InterculturallyCompetent

Leader

Capability

Interculturalexpertise at allorganizationallevels

CareBalanced interestand value forprofit andstakeholders

Connection

Engagedcommunicationand interaction

with diversecultures

Consciousness

Self-awareness ofown cultural

backgrounds andbias

Context

Situationalperspective withno judgement

Contrasts

Culturaldifferences inleading andmotivatingfollowers

CulturalImmersion

Lived Experiencein other cultures


13/19

Sources of Misinterpretation


13

Caused by inaccurate perception of a person orsituation

Subconscious cultural blinders

We make assumptions that are culturally determined

Lack of cultural self-awareness

Cultural Intelligence reading

Scores. (range desirable: >4)

People appear similar to me (than they really are)

Parochial view (my way)


14/19

5-step discovery


14

1. Open yourself to new experiences, embracedifferences

Not easy, because there may be setbacks

2. Observe events around you, your situation

3. Intelligently interpret what is happening, look forcommon linkages to create a pattern

4. Exercise caution, apply learning

5. Be judicious of your actions

But be non-judgmental of others actions


15/19

What is my key takeaway?


15

Realization of the world around you

Your own perspective with which you seethe world is salient

Looking inside and being mindful of ownactions is as important as looking outside

Harmony/rhythm/melody


16/19

Assessing your own mindset


16

When interacting with others what impacts the otherpersons status? (nationality, caste, religion, region)

How open am I to ideas from other people

representing regions, cultures that are different frommy own

What is the dominant feeling when I am in a newsociety: Excitement, Fear, Anxiety?


17/19

Assessment contd


17

Am I a prisoner of differences or am I sensitive tothe differences seen in different cultures?

When I interact with other human beings, I see them

as individuals or as representatives of their culture? How well do I blend various cultural values to create

a homogenous set?


18/19

The way forward


18

Behavior

Attitude/

Self-awareness

Knowledge UP

UP

Your part. GoodLuck!


19/19

Keep Discovering


19

Cross Culture Skills

Documents

Transcript of Cross Culture Skills

Cross Culture

Hybridization in Cross-cultural Management...Hybridization, hybrid culture, culture, organizational culture, hierarchy, MNC, China, Sweden, cross-culture, cross-cultural management

cross culture presentation

Cross Culture Manngement

Cross culture negitiation

Cross culture dynamics

Cross Culture management

Cross culture Adaptation

cross-culture communication

Cross culture awareness

Cross culture(5)

Ikea Cross Culture

Cross culture(3)

Cross Culture Ppt

Trompenaars cross culture

192728121 Cross Culture

Cross Culture Ethics

Laboratorio cross culture

Cross culture communication

Cross-Cultural Skills · Boston University Slideshow Title Goes Here ACTIVITY: EXPLORING OUR IDENTITIES Boston University Slideshow Title Goes Here Cross Cultural Skills Culture is: