Creating a Social Media Strategy That Fits: One Small Nonprofit's Journey

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Presentation made with Mae O'Brien at Association of Fundraising Professionals - Greater Philadelphia Chapter's Franklin Forum conference May 10, 2013

Transcript of Creating a Social Media Strategy That Fits: One Small Nonprofit's Journey

Creating a Social Media Strategy that Fits:

One Small Nonprofit’s Journey

Mae O’Brien, CFRE

& Raquel Braemer

HealthLink Medical Center

AFP-GPC Franklin Forum May 10, 2013

Self-Introductions

Mae O’Brien, CFRE

Executive Director

mobrien@healthlinkmedical.org

Raquel Braemer

Director of Institutional Advancement

rbraemer@healthlinkmedical.org

Presentation Overview

• Snapshot of Organization

• Previous Social Media Use

• Social Media Strategy (June 2012+)

– Experience with each platform

– How we promote

– What We’ve Learned

Snapshot of Organization

HealthLink Medical Center, Inc. 2013 Budget: $777,323 (Fundraising Activities Account

for 86% of Income)

Full-time Employees: 7 Part-time Employees: 4 Fundraising Employees: 1.5

Snapshot of Organization

• 1 of 4 free clinics in Bucks County

• Serve low-income working adults in Bucks and Montgomery Counties

• Provide primary medical & dental care

• Opened doors in May 2001

• In 2012 provided over 6,000 visits to 1,500 patients

Social Media Pre-June 2012

• Only “social” media prior to June 2012 was a website.

• In March 2012, HealthLink launched a new website that allows in-house updates.

• It incorporates clinic branding and allows online donations.

• We also began to send out a quarterly email newsletter.

Completed Profile

LinkedIn for Nonprofits nonprofits.linkedin.com

For More Info:

boardconnect@linkedin.com

Type of Updates Posted to LinkedIn

Email Marketing & Email List Management www.mailchimp.com

Fb.com/healthlink.medical.center

Our More Successful Facebook Posts

How We Promote

eNewsletters

Email Signatures

Website

“Social” Cards

What We’ve Learned

INTEGRATE Whenever possible, as much as possible.

What We’ve Learned

BRIBERY not an effective method

What We’ve Learned

EXPERT TIPS ARE NOT “ONE SIZE FITS ALL”

What We’ve Learned

USE WHAT WORKS FOR YOU HOW IT WORKS FOR YOU

Contact Us

Mae O’Brien, CFRE

Executive Director

mobrien@healthlinkmedical.org

Raquel Braemer

Director of Institutional Advancement

rbraemer@healthlinkmedical.org