Creating a Social Media Strategy That Fits: One Small Nonprofit's Journey

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Creating a Social Media Strategy that Fits: One Small Nonprofit’s Journey Mae O’Brien, CFRE & Raquel Braemer HealthLink Medical Center AFP-GPC Franklin Forum May 10, 2013

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Presentation made with Mae O'Brien at Association of Fundraising Professionals - Greater Philadelphia Chapter's Franklin Forum conference May 10, 2013

Transcript of Creating a Social Media Strategy That Fits: One Small Nonprofit's Journey

Page 1: Creating a Social Media Strategy That Fits: One Small Nonprofit's Journey

Creating a Social Media Strategy that Fits:

One Small Nonprofit’s Journey

Mae O’Brien, CFRE

& Raquel Braemer

HealthLink Medical Center

AFP-GPC Franklin Forum May 10, 2013

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Self-Introductions

Mae O’Brien, CFRE

Executive Director

[email protected]

Raquel Braemer

Director of Institutional Advancement

[email protected]

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Presentation Overview

• Snapshot of Organization

• Previous Social Media Use

• Social Media Strategy (June 2012+)

– Experience with each platform

– How we promote

– What We’ve Learned

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Snapshot of Organization

HealthLink Medical Center, Inc. 2013 Budget: $777,323 (Fundraising Activities Account

for 86% of Income)

Full-time Employees: 7 Part-time Employees: 4 Fundraising Employees: 1.5

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Snapshot of Organization

• 1 of 4 free clinics in Bucks County

• Serve low-income working adults in Bucks and Montgomery Counties

• Provide primary medical & dental care

• Opened doors in May 2001

• In 2012 provided over 6,000 visits to 1,500 patients

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Social Media Pre-June 2012

• Only “social” media prior to June 2012 was a website.

• In March 2012, HealthLink launched a new website that allows in-house updates.

• It incorporates clinic branding and allows online donations.

• We also began to send out a quarterly email newsletter.

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Completed Profile

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LinkedIn for Nonprofits nonprofits.linkedin.com

For More Info:

[email protected]

Type of Updates Posted to LinkedIn

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Email Marketing & Email List Management www.mailchimp.com

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Fb.com/healthlink.medical.center

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Our More Successful Facebook Posts

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How We Promote

eNewsletters

Email Signatures

Website

“Social” Cards

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What We’ve Learned

INTEGRATE Whenever possible, as much as possible.

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What We’ve Learned

BRIBERY not an effective method

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What We’ve Learned

EXPERT TIPS ARE NOT “ONE SIZE FITS ALL”

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What We’ve Learned

USE WHAT WORKS FOR YOU HOW IT WORKS FOR YOU

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Contact Us

Mae O’Brien, CFRE

Executive Director

[email protected]

Raquel Braemer

Director of Institutional Advancement

[email protected]