This is Service Design / DMY Symposium / June 7, 2012
J.boye - CMS buyers guide
AML - IAMAI Report on Evolution of Mobile VAS in India 2011-07
Microsoft Solves BYOD Using Microsoft System Center Configuration Manager and Windows Intune
‘Servicise – thinking beyond products’ workshop @ NEXT 2013
Next Conference — Mapping Outstanding Service Experiences
SDN Conference Paris 2012
iPass corporate presentaion
Service Design: Dienstleistungen gestalten / IDZ Design & Company
Riverbed Performance Management
QoE_BellLabs
