OOH EFFECTIVENESS - Talon Outdoor...OOH FUNDAMENTAL IN DRIVING REACH , EMOTION AND EFFECTIVENESS OOH...
Transcript of OOH EFFECTIVENESS - Talon Outdoor...OOH FUNDAMENTAL IN DRIVING REACH , EMOTION AND EFFECTIVENESS OOH...
FOR A LANDSCAPE OF POSSIBILITIES
OOH EFFECTIVENESS
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DRIVERS OF OUT OF HOME CHANGE
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ACCOUNTABILITY AND EFFECTIVENESS THEMES
POWER OF REACHROUTE DATAECONOMETRICSCONTEXT AND CAMPAIGN IMPACTDIGITAL OOHINNOVATION
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THE IMPORTANCE OF REACH AND BRAND-LED ADVERTISING; TV AND
OOH FUNDAMENTAL IN DRIVING REACH , EMOTION AND EFFECTIVENESS
OOH campaigns do drive ROI
Source: IPA / Binet & Field 2013,
“The Long and Short of It”.
“Using OOH doubles
the chance of
achieving brand
fame and therefore
sales and
profitability” Les Binet
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THE IMPORTANCE OF REACH AND BRAND-LED ADVERTISING; TV AND
OOH FUNDAMENTAL IN DRIVING REACH , EMOTION AND EFFECTIVENESS
OOH campaigns do drive ROI
Source: IPA / Binet & Field 2013,
“The Long and Short of It”.
“Using OOH doubles
the chance of
achieving brand
fame and therefore
sales and
profitability” Les Binet
The best way to drive fame
and saliency is reach. Reach
is even more important than
loyalty in driving sales and
profitability
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COMPARED TO OTHER MEDIA, OOH HAS THE HIGHEST WEEKLY REACH
OOH along with TV can reach the most people with TV overtaking in
average hours of exposure at specific times of the day
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BETTER DATA AND INSIGHT TOOLS AVAILABLE
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TALON ORCHESTRA
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ECONOMETRICS AND OOH
• Out of Home works
– But, strong variation in findings
– Wider spread of results on
OOH than for other media
• OOH works well as part of a
media mix, particularly
alongside TV and print.
– Variation by sector, but also
by comms objective
– Strong carry-over effect of the
medium, in that it can extend
the life of a campaign in terms
of consumer response.
• Creative impact!
Source: BrandScience
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ECONOMETRICS – DATA IN AND DATA OUT
• Talon has created an econometrics data template in order to better
incorporate OOH in econometrics and enhance its importance to the overall
media mix
• Participating in econometrics client
projects liaising directly with research
and econometrics agencies
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ADVERTISING ATTRIBUTION IS QUESTIONABLE…AND EACH CAMPAIGN
WILL WORK DIFFERENTLY
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INCREMENTAL SALES UPLIFT FROM OOH, DIGITAL OOH AND STORE PROXIMITY
19
15
20 20
28
32
18
0
5
10
15
20
25
30
35
Sales +% uplift
+19% +24%
Source: JCDecaux; DunnHumby 2014/5
22 case studies, 62% contained motion; 77%
optimised to category sales by time of day
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THE EFFECT OF CONTEXT
+30% across action,
sales, consideration,
awareness and
perception metrics
+44% driving
behavioural
change (action
metrics)
+20% for
perception and
relevance shifts
Source: Talon analysis of campaigns across various metrics including sales, call to action, brand perception, consideration and awareness, versus OOH. 20 key measures across campaigns 2013-15, based on 100+ statements/questions
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DEEPER ANALYSIS OF LOCATION AND CONTEXT TALON CAMPAIGNS
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1 in 5 downloadedthe Google
Search app
Locationhelped drive
consideration
(57%)
LocationpositionedBoots as an
Xmas gifting
destination
(+66%)
Contextual
copyincreased
awareness by
+14%
Contextual copy
generates
social media buzz
(6k+ tweets)
Context attracts new
customers(unique buyers
up +50%)
Activityhelped drive
mobile search
(60%)
Contextincreased
personal
relevance by
+13%
Location &
context increased
campaign
impact by
+15%
Context increased
locational call
to action by
+37%
LOCATION AND CONTEXT DRIVING EFFECTIVENESS
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GOOGLE OUTSIDE
• More than 3,000 different
pieces of creative displayed
in real- time.
• 1 in 5 people seeing the ad
downloaded the search
app.
• Perception of Google as an
innovative company
increased by 11 points.
• Half of those exposed to the
ad felt more positive towards
Google.
• Content relevant to location
& time of day factors resonated most strongly and
by 25-30% more
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GOOGLE OUTSIDE - THE OOH CONTENT IS VERY MUCH SEEN AS
CONTEXTUALLY RELEVANT
81
87
90
84
84
77
77
90
89
93
0 20 40 60 80 100
Activity
Time of Day
Wider context
Unique
time/place
Location
Google 1.0 Google 2.0
Context seen as most relevant component of
the campaign. Location more important focus to Google Outside 1.0, with broader contextual
copy implemented for Google Outside 2.0
Contextual and Locational
messaging emphasises smart thinking and drives action.
• Over half felt more positive about Google as a brand
• Perception of Google as innovative +11%
• 1 in 5 downloaded the Google Search App
Location and context factors makes me think Google is smarter (60%)
Mobile search is influenced by the Activity we’re engaged in (60%) and the Context (52%)
Source: Talon, Google, MGOMD
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BOOTS DRIVING IMPACT ON CHRISTMAS GIFTING
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AND, REAL EFFECTIVENESS
…and
delivered a
campaign
ROI of £11.
Source: Boots, Mediacom
…From a total ad recall of a third
behind John Lewis, Sainsbury and
M&S…to THE brand MOST
associated with Christmas gifting among those exposed to OOH
and leapfrogging John Lewis,
Debenhams, Tesco and M&S.
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Creative use of OOH created a 70% increase in search
Apr 2011Mar 2011Feb 2011
0
20
40
60
80
100
Outdoor
Campaign
+70%
Source: MGOMD, JCD, OMC conference
2013
LOCATION – GOOGLE VOICE SEARCH
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35.4%increase in
website traffic
YoY from DOOH
and Press in
London
64%Increase in calls
YoY during the
same campaign
period
28%average uplift in
website traffic on
days DOOH was
running in London
850bookings through
programmatic
display
CANADIAN AFFAIR OOH CAMPAIGN RESULTS
Source: Canadian Affair, Accord, Talon
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LOCATION AND CONTENT OPPORTUNITIES CAN TAP INTO DIFFERENT
MINDSETS, ENVIRONMENTS, TIMES OF DAY AND DAY OF WEEK
Strong use of creative content to reach audiences in situ
Time Out content drove 45% increase in website traffic
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WE ARE 33% MORE ALERT WHEN OOH
Source: COG Research, OMC, 2013
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CHANGING ENVIRONMENTS AND CONSUMERS
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OUT OF HOME MEDIA PROVIDES A HIGH DEGREE OF ALERTNESS
AND THE LAST WINDOW OF INFLUENCE BEFORE SHOPPING
The Active Space
• We are 33% more alert when Out of Home than when we are in the home (and 38% more alert
than when watching TV).
• OOH is seen by 88% of those who have seen advertising in the 30 minutes prior to shopping
• 58% of people say advertising for a product
near to where they can buy it, makes it more
relevant for them
• Proximity advertising does have an influence on driving footfall as consumers clearly
demonstrate differing behaviour by category
and demographic
• And we still love the shopping experience –even 40% of those shopping online at John
Lewis – collect in-store
Source: Outdoor Media Centre
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DRIVING FOOTFALL INTO STORES WITH ADVERTISING IN PEDESTRIAN
SHOPPING AREAS, WORKS BEST WITHIN BELOW PARAMETERS
<500m
<300m
<200m
<150m
<100m
<50m
Fast Food
<300m
Health/Beauty
<300m
Mobile
<300m
Fashion
<500m
Banking
services
<150m
Snacks
& Drinks
<200m
Town centre proximity
Recommended
distances to
maximise
footfall
For some
categories
(Health &
Beauty, Fashion)
- and among
some
demographics
(Female,
upscale) - we
are prepared to
go further out of
our way
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0%
20%
40%
60%
80%
100% Average
Health &
beauty
Mobile
PROXIMITY ADVERTISING INFLUENCES LIKELIHOOD TO GO INTO STORE
WITH DIFFERENT TRENDS FOR DIFFERENT CATEGORIES & AUDIENCES
Source: Proximity research, 2010
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DIGITAL 6S VS STATIC – IMPACT OF DIGITAL ON EYEBALL CONTACTS
Source: Eye Tracking Digital OOH study; JCD sales analysis
Animation /
Motion +10%
More attention for animated creative over static and film
Best example generated +24% impact for part-animated copy
Full video loses attention and impact
Study measures actual contacts via face-tracking
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THE IMPACT OF MOTION
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OCEAN NEUROSCIENCE WORK QUANTIFIES THE VALUE OF PREMIUM,
ICONIC OUTDOOR SITS AND LOCATIONS
Findings
Premium outdoor sites generate stronger
emotions and are better encoded into
memory
The most spectacular sites impact the right
brain in particular; demonstrating overall
emotional impact
The most iconic sites have a powerful
priming effect on other sites and to other
digital media.
This congruence effect between digital
OOH and digital media is +36% stronger
than the effect of television on digital
media.
A strong emotional response drives memory
encoding, and this correlates with subsequent
purchase behaviour.
For more details, read Talon’s view on the new
research here… http://talonoutdoor.com/talon-
opinion-outdoor-specialist/blog/talon-view-of-
ocean-neuroscience-2-beyond-out-of-home/
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AIRPORTS TRANSFER A PERCEIVED VALUE ONTO BRANDS
JCDecaux Airport created fictitious brands and compared the value given by
members of the public across several media environments including:
TV, Press, Online
Airport, Underground, Buses, Taxis
Airports demonstrated the highest perceived value across all tested brands and
environments
Perfumes Whisky Hotels Technology
+11%
higher
than
average
+7%
higher
than
average
+6%
higher
than
average
+8%
higher
than
average
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BLOW-UP ATLAS STUDY - Overview of Results
• Probability of Contact and Viewing Time
– Banners attract a large amount of attention (70.4%) and have long
viewing times (3.6 sec).
– Banners are especially effective when approached front-on during a
long straight drive, thus forming a solid basis for successful advertising.
– Whether or not the advertising medium can live up to its full potential
is certainly dependent on the creativity.
• Advertising Effect
– Banners achieve a strong advertising effect – substantial effects can
be achieved with only one possibility of contact per site.
– They are very suitable for significantly improving the image of the
brand. There are also significant effects in awareness; brand recall
increases more significantly after contact.
– Impact is also substantial, leading to a considerable uplift for the
relevant set and increase the first choice.
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LOOK FOR LONGER – DEMONSTRATING REAL
ENGAGEMENT AND ACTIVATION
Source: Exterion Media
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THE VALUE OF INNOVATION
Source: Brand Science Study
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STRONG HALO EFFECT OF USING INTEGRATED OOH INNOVATION
Campaigns like this…
• Bring brands to life (65% agree)
• Are a smart way to communicate (76%)
• Make the brands stand out (76%)
• Engage me more than normal
advertising (60%)
• Talk to me on a more personal level
(34%)
• Average 16-24 index on the above (127)
• Average male index on the above (104)
• Social media amplification…14m
impacts in just 2 days for PS4 around Oxo
Tower
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PEPSI MAX UNBELIEVABLE BUS STOP
• The Pepsi Max Unbelievable Bus Stop promotion was on PR
on BBC News, CNN and in Time Magazine. Also and Bronze
Cannes, Lion Winner.
•466,000 results
from the
Google search
page
•You Tube
Views: 6.6
million
•£150,000 PR
value
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OREO ECLIPSE – INNOVATIVE + REACTIVE DOOH CAMPAIGN
http://talonoutdoor.com/talon-news/oreo-creates-its-own-total-eclipse-around-celestial-event/
• #OreoEclipse received more than 6k tweets
from approximately 40 different countries
• The Oreo Eclipse video was seen by more
than 20m Brits
• YoY sales following the Oreo Eclipse
campaign rose by +59%, making March 2015
Oreo’s highest ever UK sales month
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PS4 OXO TOWER
• 14 million tweets in
the first 24 hours.
• Articles published in
the Mail Online,
Independent and
Telegraph.
• 28,000 views on
the preparation
video on YouTube
of the tower.
• 1 million units
shifted in the UK
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GOOGLE OUTSIDE
• More than 3,000 different
pieces of creative displayed
in real- time.
• 1 in 5 people seeing the ad
downloaded the search
app.
• Perception of Google as an
innovative company
increased by 11 points.
• Half of those exposed to the
ad felt more positive towards
Google.
• Content relevant to location
& time of day factors resonated most strongly and
by 25-30% more
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CAMELOT SCRATCHCARDS
“Putting everyday
winning into context”
Mix of pre-written and
live digital content
More than 300 bespoke
ads served
Results:
• Unique buyers up
50%
• Biggest sales week in
6 years
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HASBRO - MY MONOPOLY LIVE
Unique, 1-day live event of My
Monopoly – the personalised
version of the popular game.
Bespoke mobile game using
Grand Visual’s AGENT platform at
Westfield Stratford featuring a
series of fun and humorous
spontaneous live events.
Campaign video here:
• 130 interactions/games played
• 1m+ Facebook views of video
• +4% weekly sales uplift after the event….
• …and +22% weekly sales uplift once the online video landed
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VIRGIN BIG KAHUNA
• High recall of 41%
of OOH Big Kahuna
advert in White
City.• A third of those
asked reported it
improved their
perception of
Virgin Media.
• 80% of people felt
a positive first
impression from the ad.
• Higher scores for
those who saw
Innovation + OOH + TV
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In London, 30 StreetTalk kiosks were transformed into giant Lipton Peach Ice Tea bottles
How did this affect the London delivery?
Highest post campaign brand awareness
93%
Highest post campaign prompted ad
awareness25%
OOH’S post ad recall increase was higher than the average
response; +10% compared to +8%
Highest concentration of Lipton Ice Tea
frequent purchasers16%
37% more likely than the average response to consider Lipton Ice Tea following the OOH
campaign
They were almost twice more positive than the average response to
the Lipton Ice Tea advertising
Very high levels of brand association; on average +9% than the
rest of the survey
43% of Londoners were able to identify that
Peach is one of Lipton Ice Tea's flavours,
+16% compared to the rest of the survey
The giant bottles helped them escape as nearly half of them said that when they think of
Lipton, they think of summer holidays
LONDON’S GIANT LIPTON ICE TEA BOTTLES REALLY ENHANCED THE
CAMPAIGN
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UGG
Over 2,500 interactions and 1,000 leads.
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PADDY POWER
• 6x Creative
executions in 2
weeks, including
OOH special build
within hours of
England losing to
Italy.
• More than 4,000
retweets on Twitter.
• 15.3 million google
search results.
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SPECSAVERS: SUAREZ WORLD CUP BITING INCIDENT - TWITTER
Specsavers created the image using its well-known slogan “Should have gone to
Specsavers". The campaign ran on digital OOH on JCDecaux Transvision screens
The image was retweeted more than 13,000 times within one hour and went on to
surpass 20,000.
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MORE EFFECTIVENESS PROOF – CANNES LIONS
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OUR BRANDSCIENCE PROJECT
To demonstrate the effect that OOH has, plus metrics such as how
OOH works with other media in an increasingly digital media
landscape.
How digital OOH works as part of a multi-format campaign
alongside traditional OOH.
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AND FINALLY, DON’T FORGET THE CREATIVE
How Outdoor Advertising Works…
Factors important in driving response:
Category Effect
London vs. National
TV Spend
GRPs
Proximity
Creative
Little or no effect
Quite influential
Very influential • CREATIVITY and strong
link to brand
• WEIGHT
• Quality of PLANNING
Source: Millward Brown/ Clear Channel
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STATIC COPY SCORES
25% 23% 5%Branding
Message 82% 75% 80%
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ANIMATED VIDEO SCORES
52% 52%Branding
Message 100% 95%
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