Download - Presentation to Transafe Calcutta (Final)

www.wipro.co.in Wipro Confidential

Business Solution for

Transafe


Agenda

Our Understanding of Transafe and its requirementsMy SAP ERP – Business Solution for Transafe

How does My SAP ERP address critical requirements

The Road Map for Transafe

Project Management Capability

Wipro SAP Capability


• Ownership – 29% Balmer Lawrie, 71% ICICI Group

• Business Portfolio– Leasing (primarily Operating Lease)– Manufacturing– Transportation– Services (Future)

• Strategic Business Units– Indian Container Leasing– Glacio Cold Chain– Creative Containers– Indo Trailer– Container Freight Station ( Future Plan)– Inland Container Depot (Future Plan)

• Turnover– 2005-06: Rs.250 Million– 2006-07: Rs.450 Million (Expected)– Huge Future Growth

About Transafe


Business Units

• Indian Container Leasing– Involved in Container Leasing activities– Products include 18, 20,22 and 24 feet Containers ( May

change in future)– Customers include Corporates as well as Transporters– Containers are Assets and tracked by Serial Numbers

• Glacio Cold Chain– Involved in leasing of Refrigerated Containers– Processes similar to Indian Container Leasing– Few cases of Financial lease to customers


• Creative Container– Involved in the manufacturing of Containers– Manufacturing locations in Coimbatore, Mumbai and

Kolkatta– Container are primarily developed and manufactured for large

accounts, however they are also used for internal consumption and sold to other SBUs

• Indo Trailer– Involved in providing point to point Transportation

services to customers– Prime Mover are taken from service providers and

payment is based on KM

Business Units


Understanding of Process

Overall Leasing Process

Submission of

Quotation

Enquiry from

Customer

Receipt of

Customer

Contract

Dispatch of Container

Rental

Collections

End of

Contract Process

Return of Container

and Damage Assessment

Closure of Contract

•Container rental value is based on size and period. Refrigerated containers also have another factor of temperature (positive or negative)

•Lease Periods range from 1 month to 36 months

•Tracking of container based on serial numbers

•Customer Credit Appraisal

•Advance Payments, Deposits, Bank Guarantees

•Container location information based on multiple types of Container Movements

•Procurement of Refer Unit after Order Confirmation (In Case of Refrigerated Containers)

•Tracking of Repairs and adjustments



Container Manufacturing

Design of

Container

Enquiry from

CustomerQuotation Order

Confirmation

Planning and

Production

Sub Contracting

Finished

GoodsDelivery and

Collection

•Engineer to Order as well as Make to Order production processes

•In every case the design of the container is created before submitting quotation. The design is done in a design tool

• Manufacturing takes place in 3 locations.

•Interplant goods transfer have implication on revenue sharing for the plant and its impact in plant profitability



Logistics Services

Submission of

Quotation

Enquiry from

CustomerQuotation Receipt of

Contract

Collection of Material at Customer location

Delivery and confirmation by Consignee

Billing based on

consignment Collections

•Managing and tracking Consignment documents and PODs

• Trucks (Prime Movers) are rented from service providers and payment is based on Kilometers (planned and Unplanned Cost)

• Tracking of Kilometers required

• Adjustments against advance payments etc

•At time the trailer with container is rented out to other transporter


Generic Requirements

• Sales – Inquiry, Quotation, Contracts, Delivery and Invoicing, Collections

• Inventory – Inventory Management, Procurement, Goods Inwards, Inspections, Invoice Verifications, Payment

• Production – MRP, Production Order, In Process Inspections,Production Confirmations, Subcontracting

• Quality – Incoming, In Process and Out going• Asset & Equipment Maintenance• Financial Accounting and Controlling


Major Functional Requirements

• Inventory Visibility across multiple dimensions• Managing Receivables and Payables• Managing Leasing Activities• Managing SBUs as Profit Centers• Customer performance Monitoring• Managing multiple payment scenarios• Asset Management with location Tracking• Managing payments of Contractual employees &

Service Providers• Asset profitability


Agenda







Business Solution – My SAP ERP


Finance and Controlling


Sales & Distribution

M M A A T T E E R R I I

A A L L S S

M M G G M M T T . .

Pre - sales Pre - sales

Sales Order Processing Sales Order Processing

Shipping Shipping

Billing Billing

Customer payment / Finan cial Accounting Customer payment / Financial Accounting Accounts

receivable Accounts receivable

Scheduling agreement

Scheduling agreement

Invent . sourcing Invent . sourcing

S S A A L L E E S S

I I N N F F O O

S S Y Y S S T T E E M M Billing doc . Billing doc .

Inquiry Inquiry

Quotation Quotation

Delivery Delivery Goods issue Goods issue

Material Stock Account

Material Stock Account

Shipment Shipment

P P R R O O D D U U C C T T I I

O O N N

P P L L A A N N N N I I

N N G G

Order Order


Materials Management


Production Planning

CostingCostingCostingCostingInventoryInventoryInventoryInventoryCapacityCapacityCapacityCapacity

Reporting and AnalysisReporting and AnalysisReporting and AnalysisReporting and Analysis

Procurement

Customer Order Mgmt

Customer Order Mgmt

ForecastingForecastingSales & Sales &

Operations Operations PlanningPlanning

Manufacturing Manufacturing ExecutionExecution

Order Order SettlementSettlement

Production Master DataProduction Master DataProduction Master DataProduction Master Data

SOPSOP MPSMPS EXECUTIONEXECUTION

DemandDemand

ManagementManagement

DemandDemandManagementManagement

MPSMPS MRPMRP

MRPMRP


Quality Management


Plant Maintenance


Agenda







How does SAP Address your Specific Requirements

• Inventory Visibility across Multiple Locations– All Containers will be identified by a Serial Number– All movements of containers from plant to depots to customer

will be done through the system. – Visibility of containers across multiple locations will be available

from the system– Material Inventory in terms of value and quantity will be available

across different plants, storage locations and vendors– Inventory will also be visible in terms of reservations, quality

stocks and free to use stocks– Monitoring of Slow Moving and Dead Stocks


• Managing Receivables and Payables– SAP has strong integration between Sales and Finance module

for receivables tracking and Procurement and Finance module for Payables tracking.

– Strong reporting on Ageing and Payables– Customer Ageing Analysis ( Link the Customer Ageing Analysis

demo that we have)– Visibility on advances

How does SAP Address your Specific Requirements


Payable Analysis


Managing Leasing Activities

The Leasing process will be addressed in the following method in SAP

Creation of Inquiry

Creation of Quotation

Sales Order Creation at Head office

Depot does Out bound

Delivery with Container

Serial Number

SALES PROCESS

RENT INVOICING

Billing Executive Picks up Orders with Containers with

Customer (Totally or Partially)

Invoices are Generated and

Sent to Customer

On receipt of Payments it is

adjusted against Invoice

CONTAINER RETURNCustomer Returns the

Containers (Totally or Partially)

Container goes into Quality stock to check

for damages

In case of any damages it is repaired

and cost of repair is debited to customer

account

Repaired Container moves back into stock for release for other

customers


Managing SBU’s as Profit Center

This requirement can be addressed through the Profit Center Accounting capability as part of the Controlling module

• Each SBU is configured as a Profit Centre under the overall company structure

• Profit and Loss and Balance Sheet can be had at a profit center Level.


Customer Performance Monitoring

• This requirement will be handled by the system in the form of providing reports which will provide detailed understanding of the customers as well as Customer Groups performance in terms of specific business transactions– Payment history with aging analysis– Moving containers as per contracts– History of damages


Multiple Payment Methods

Payments from customers are in multiple methods. The requirement is to capture the same and track.

•At the first stage at a customer master level it is possible to fix the type of payments applicable to the customer.

•Further at the stage of invoicing, the mode of payment can be fixed.

•Additional development will handle the payments through PDCs and Bank Guarantees etc.


Payment Methods – At Customer Master Level


Payment Terms – Invoicing Stage


Asset Management with Location Tracking

The requirement is to manage the containers as assets in terms of tracking its current value etc and also its location information

• The Asset Management module of SAP will manage the asset related details like book value, depreciation etc. ( Link asset register report available )

• The Serial Number is used to track the Container and this is referred in all transactions. This will provide the location details of the asset.

•It is also possible to track the container as to which customer it is available with


Location Details

Report with Serial Number and Location ( Internal)


Location Details - Customer


Managing Payments of Contractual Employees• Significant Business is conducted through contractual

employees and Service Providers– The System will enable making payment to the contractual

employees along with allocation of the same in the relevant Profit centers

– The System will help in monitoring performance of the Service providers using Service Entry Sheet

– The same will be automatically allocate cost to the profit center and help generate the relevant accounting documents

– Managing TDS with returns– Capturing planned and unplanned cost per trailer movement

using Service Order and Service entry sheet


Agenda







Project Processes


– Implementation Methodology

– Quality Processes

– Use of reusable components

– Training

– Project Management

– Change Management

– Risk Management

Wipro’s Approach


ASAP FOCUS Implementation Methodology

MilestonesMilestones DirectionsDirections MoveMove

Project ReadinessProject ReadinessWorkshopWorkshop

• Readiness – Team, InfrastructureReadiness – Team, Infrastructure• Master Data PreparationMaster Data Preparation

• Identify team as per guidance.Identify team as per guidance.• Establish project infrastructureEstablish project infrastructure

Business ProcessBusiness ProcessWorkshopWorkshop

• Demo of the Best Practices SolutionDemo of the Best Practices Solution• Identification of GapsIdentification of Gaps• First Level TrainingFirst Level Training• Process Sign OffProcess Sign Off

• Validate and finalize processValidate and finalize process• Data CollectionData Collection

Gap and readinessGap and readiness• Addressing Gaps in SolutionAddressing Gaps in Solution• Master Data CollectionMaster Data Collection• ReadinessReadiness• Change ManagementChange Management

• Infrastructure AvailabilityInfrastructure Availability• Data PreparationData Preparation

Installation, TrainingInstallation, TrainingAnd Data MigrationAnd Data Migration

•Training Training • Data MigrationData Migration• UATUAT• DocumentationDocumentation

• Go Live Date Go Live Date • Cut Over DataCut Over Data

Go-Live & Support Go-Live & Support • Support & troubleshootSupport & troubleshoot• Monitor & correct processesMonitor & correct processes

• Project ReviewProject Review

Leveraging on the My SAP ERP Best Practices


Project Plan for Transafe

Month 1

Month 2

Month 3

Month 4

Month 5

Month 6

4 Weeks

7 Weeks

7 Weeks

4 Weeks

Readiness Workshop

2 Days

Business Process Workshop

Gap and Readiness

Final Preparation

Go Live and Support

22 Weeks


Policies, procedures and guidelines for project management Repository of project data across the organization

Veloci-Q

Project

management iPAT

Implementation tool for project management Project initiation, planning and execution window Performance tracking and reporting Risk mitigation plan Customer dashboard

Knowledge

managementK-Net

Knowledge management portal Reusable components Document repository

Customer Extranet

Cocoon

Relationship management Project status Escalation and review

Best practicesBest practices

Web based quality management system

Technology Tools for Quality


• Kalpa Viriksha– Data and info on Past implementations– Document Structure in line with iPAT

• SAP Best Practices– Business Process Procedures– Configuration Master– BC Sets– Test Scripts

Reusable Components


• Knowledge Management– Reusable Components– Project Learning

• Project Documentation– Project Charter– Detailed Project Plan– Business Blue Print– Unit & Integration Test Scripts– Configuration Document– Facilitate User Manual creation

Quality Assurance & Knowledge Management


Wipro Team

Senior Management Training

End User Training

Key User Training

Wipro TeamTrain the Trainer Approach for Effective Knowledge Transfer

Training Methodology


• Project Manager Guided by Process– ASAP Focus methodology– iPAT

• Project reviewed by Program Manager, Practice Head, Delivery Manager, Delivery Head

• Projects reviewed through:-– WSR– PSR– Independent Audit

• Team Managed by Trained and Experienced Project Manager

Project Management


Wipro Program Management Office

TSL’s Program Management Office

Wipro Executive sponsors

TSL’s Executive sponsors

PROJECT MANAGEMENT LAYER

Responsibilities

SENIOR MANAGAMENT LAYER

PROGRAM MANAGEMENT LAYER

Define strategic objectives Ensure management support Act as final issue escalation point

• Monitor streamlined service delivery

• Single client interface for account issues

• Manage and grow the relationship

Wipro specialists support provided on an as-needed basis

Plan and track project progress against milestones Bring in required technical and functional skills Wipro best practices Communicate issues and escalate when needed

Quality team

Central staffing

Project TeamsProject Teams

Steering Committee Head

TSL PM Quality

Clarity of roles and responsibilities at each layer

WIPRO PMWIPRO PM

Project Governance Structure


Project Sponsor

Steering Committee

TSL TeamWipro Team

QA

Project ManagerProject

Manager

Key UsersTSL IT Team

End UsersApplication Consultants

Basis Consultants

ABAP Consultants

Project Organization


Accept the Change

Time

Productivity

Consider the Change

Reject the Change

Deny the Change

Resist the Change

Change Management- Reaction to Change


Bu

sin

ess

Per

form

ance

Baseline Performance

TransformationalChange

ChangeEnablement

Min

imise

Bu

siness

Perfo

rman

ce D

ip

Min

imise

Bu

siness

Perfo

rman

ce D

ip

Rap

id

Tran

sition

to

Ben

efits

R

ealisatio

n

Rap

id

Tran

sition

to

Ben

efits

R

ealisatio

n

Minimise Implementation Phase

Minimise Implementation Phase

Go - Live

Any implementation methodology must seek to optimise this

transformation curve

Any implementation methodology must seek to optimise this

transformation curve

All Technology Enabled Change programmes go through a Business Pain Curve


PLANPLAN

ASSESSASSESS

ANALYSEANALYSE

PRESENTPRESENT

DECIDEDECIDE

• Dedicated Change Management Team

• Communicate Vision and Goals of CMT

• Acquire Project Team Resources

• Monitor People / Organizational Issues

• Establish Change Management Processes / Practices

• Monitor Change Management Process

• Communicate Results

• Review and Revise Processes

Change Management- Methodology


• Communicate through Standard Forums

• Use as many media as possible to reach different

category of audience

• Insist on Feedback to improve Communication Quality

and Quantity

Two way Communication


• Weekly meetings between Business and IT / SAP Team

• Regular meetings within SAP Team

• Publish all Meeting Minutes in the Intranet

• Open forum between Management, Business and SAP Team

• Publish Project Plan Schedules, Tasks, Milestones

• Change Management Intranet Site

• Email Distribution Lists

• Information Repository in the Intranet

• Team Building Exercise

• Informal Communication using other Forums

Approach


Bi-weekly

Business Process Forum

(Additional meetings will be scheduled during

Common Design)

RiskRegister

RiskRegister

ActionLog

ActionLog

OverdueRisks

OverdueActions

Weekly Risk Review

TeamMeetings

TeamMeetings

Workstream Meetings

Workstream Meetings

Project Management

Meeting

Project Management

Meeting

Steering CommitteeSteering

Committee

Top 10Risks

2 Weekly

Weekly

Weekly

Weekly

( also aligned to key Programme milestones)

•Team Leader Report•Escalated Issues & Risks•Updated Project Plans•Knowledge Transfer Progress

•Workstream Reports•Escalated Issues & Risks•Knowledge Transfer Progress

•Programme Status Report•Milestone Plan•Escalated Issues & Risks•Acceptance Sign-Off

Risk & Issue Management


Agenda







Introducing Wipro

Wipro Ltd. - No. 1 provider of integrated business,technology &

process solutions.

- IDC, MetaGroup, Forrester (2004)

Sustained growth

• 42% CAGR in the last 5 years

• World No. 4 in IT services (market cap)

Partnering industry leaders

• 89 Global 500 clients

• 151 Forbes 2000 clients

Global footprint

• Presence in 35 countries

• 10000 itinerant employees• 10 near shore development centres

• 30 nationalities

• 2000 domain consultants

Diverse talent pool

Clie

nts

Glo

bal

Dev

elop

men

tC

entr

esE

mpl

oyee

sR

even

ues

1999-00 2000-01 2001-02 2002-03 2003-04 2004-05 2005-06

Mil

lio

n U

SD

240 384475

635934

1354

2180

810

1314

1942

53

14 2226

2834

40

44

150 160180

272339

421

527


Introducing Wipro:

Defined by quality

33% business

parameters to benchmark

quality standards

Through a single-minded…

emphasis on quality…

throughout its delivery

processes, Wipro has

shown impressive improvements

in delivery capabilities, client

satisfaction, and the ability to

continually reduce the cost of

services, which it aggressively

passes on to its customers.

- Gartner

World’s FirstSoftwareCompany

World’s FirstIT Company

SEI-CMMLevel 5 Six Sigma

World’s FirstCompany

PCMMLevel 5

ISO 9001

IEEEAward


Consulting

Six Sigma and HR Process, Enterprise Architecture, IT Governance, e-Governance, Security Governance,Strategic Cost Reduction

Business Solutions

Business Applications, E-Enabling, Third Party Testing, DW/BI, Application Maintenance, Banking, Telecom, Manufacturing and Govt Domain Solutions

System Integration, Manage IT- Data Centre, End-user, Help Desk, Telecom Management, Application Support

IT, Process Strategy formulation and alignment to business

Professional Services

Infrastructure Products

Total Outsourcing

Networking, Personal, Enterprise, HPC, Storage, Call centre, Software, Enterprise Management and Security

Introducing Wipro Infotech:Services Diversity

Partner for the complete IT Lifecycle

Consult Architect Integrate Manage Sustain

Enterprise

Telecom

BFSI

Government


Establishing Credentials:

Clients

Enterprise

Finance

IT & ITES

Telecom

Government


Establishing Credentials: Client Speak

Quality leadership Wipro has the most experience with global customers, strong management backing

to grow and improve service.

- AMR Research “Low Cost High Quality”, Dec.2004

Wipro has successfully designed and implemented a SAN solution at our premises. Wewould like to record our appreciation of the skill-sets and experience that Wipro brought tothe table and would have no hesitation in recommending Wipro for similar deals.

-Vinod Sadarangani, Vice President - IT, Orange

..I am amazed with their desire to complete task on hand and on their motivation levels…

- CRISIL, in appreciation of Wipro efforts during Mumbai Floods

Wipro became the logical choice…extensive experience in handling large technology projects, deep understanding of our business needs, access toappropriate technologies and commitment to see the project through from end-to-end were important in swinging our decision.

-Satish Pendse, GM-Systems, Marico

While the content management tool that Wipro was offering fitted the bill perfectly,the fact that they could offer an end-to-end solution - the hardware, software, system integration, backend connectivity, hosting services- helped finalize ourdecision. To cap it all, their domain expertise in the financial segment was a definite clincher.

-Mukarram Bhagat, CEO, CRISIL

Reliable partner with proven track record

Commitment to go the extra mile

Tangible, measurablebusiness results

Business and Domain Expertise


Partner to develop and certify add-on components and complementary products

National Implementation Partner

Malaysia, Australia

Partner Port member in Waldorf.On track for Global Partnership

National Implementation PartnerAll in One Partner – CPG, Discrete, Chemical

SAP India

SAP AG, Waldorf

SAP Asia Pac

SAP USA

SAP UK

SAP Labs

National Implementation Partner

SAP Relationship


Wipro SAP Practice Revenue (US $MM) Wipro Revenue (US $MM)

Others12%

Finance21%

Retail9%

Telecom Service

Providers6%

Product Engg Services

31%

Manufacturing

10%

Energy & Utilities

11%

Discrete & Process Mfg

26.37%

TMTS9.73%

Utilities, O&G31.84%

BSFI2.25%

Retail & CPG29.81%

475

625

943

2300

1353

2001-2002

2002-2003

2003-2004

2004-2005

2005-2006*

Wipro Business By Vertical Wipro SAP Business By Vertical

28

49

81

106

152001-2002

2002-2003

2003-2004

2004-2005

2005-2006*

Wipro SAP Business


Selected Customers in India

Practice Profile – India 2000+ SAP Consultants , 10 fold growth in

three years Industry and product competency focus Over 10 Projects on SAP ECC 5.0 Competency across NetWeaver, SCM, SRM, Industry

Solutions, mySAP ERP, HR mySAP ECC 5.0 upgrade First HR Implementation in Public sector in India First IS-Reinsurance in APAC region A1 Solution for CGP certified by SAP, More in under

development

SAP Practice Overview


Some of Our ERP Projects

Client Nature of Industry Business Solutions Provided

Sigma Aldrich • Pharmaceuticals • SAP Implementation and Global Support

SPIC Henkel • Consumer Products • SAP implementation and roll out based on global template in a FMCG environment

BEL • Public Sector • Implementation of My SAP Business Suite

SABIC • Petrochemicals • Implementation of My SAP ERP

CIDCO • Real Estate • End to End SAP R/3 Implementation

Grasim Chemicals • Chemicals • End to End SAP R/3 Implementation

IOCL • Process Industry • SAP – IS Oil Roll out

Wipro Fluid Power • Discrete Manufacturing • End to End SAP R/3 implementation

Andhra Paper Mills * • Mill Products • End to End SAP R/3 Implementation


Some of Our ERP Projects

Client Nature of Industry Business Solutions Provided

Brakes India • Auto Component Manufacturer

• End to End SAP R/3 Implementation

BHEL • Electronic Division • End to End SAP R/3 Implementation

GIC • Insurance • First Implementation of SAP Insurance in India

VST Industries •Cigarettes • End to End SAP R/3 Implementation


Some of Our ERP Projects in the SMB SpaceClient Nature of Industry Business Solutions Provided

IM Gears • Auto Component Manufacturer

• Pre Configured Solution

Yuken India • Component Manufacturer


Meher Capacitors • Component Manufacturer


Hiten Fasteners * •Discrete Manufacturing • Pre Configured Solution

Galaxy Surfactants • Chemicals • Pre Configured Solution

Bhurukha Gases • Gas Industry • Pre Configured Solution

Genus Overseas • Discrete Manufacturing • Pre Configured Solution

Sperry Plast • Plastic Compound Manufacturer


Luxor * • Writing Instruments • Pre Configured Solution

Emami • Consumer Products • Pre Configured Solution


Accolades Won


SingaporeBatam, Indonesia

Taiwan

BeijingTianjin

Suzhou

Hong Kong

Shenzhen

Japan

Hungary

GermanyUK

Sanyo

BP

Large Retail Co

France

Portugal SpainUSA

DenmarkSweden

Turkey

Large Retail Co.

Transco

Olympus

Fortune 200 CPG Co.

Japan, USA, UK, Germany, Hungary, Czechoslovakia, China, Hong Kong, Singapore, Indonesia & Taiwan

UK, Germany, Spain, Belgium, Hungary, Italy, Greece, Switzerland, Sweden, Netherlands, Denmark

UK, Spain & TurkeyJapan & China

USA, UK, Germany, Ireland & Spain

USA & Canada

UK

China

Carrier France, Norway, Finland, Denmark & UAE,

Large Oil Company in Saudi Arabia Saudi Arabia

Vazir Sultan Tobacco (VST)

India

IndiaUAE

Saudi Arabia

Britannia Industries India

Digital Imaging Mexico, Brazil, China, USA, Canada, Belgium, Denmark, ,Finland, France, Germany, Italy, Netherlands Japan, HK, Malaysia

USA

MexicoBrazil

Finland

Malaysia

Canada

Belgium

Italy

Global Engagements


Key Learning From Past Implementations


• Involvement of Senior management

• Appreciation of Business Transformation

• Buy in From Business users

• Availability of core team full time during implementation

• Blueprint for meeting business objectives

• Right Assumptions by team during blueprint

• Leveraging the in built best business practices

• Adequate focus on data cleaning

• Usage of live test cases during testing

• Availability of key reports immediately after go live

• Availability of system testing with all kinds of printers

• Proper Network load planning

• Expectation Management

Key Success factor- ERP Implementation


• We bring experience across the globe of best business practices.

• Proven methodology to bring in Change & transform organizations

• Extremely strong knowledge management tools

• Proven project management tools and methodology

• Long-term and stable support with deployment of latest technologies

Wipro- Value Proposition


Agenda







Roadmap for Transafe

Phase 1 – Finance, Controlling, Materials, Production, Sales, Quality, Plant Maintenance

Phase 2 – HCM and Payroll/ Workflow

Phase 3 – Business Analytics, Balance Scorecard


Business Analytics


Spirit of Wipro