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HŽ Passenger Transport – overview BUCHAREST 2013

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HŽ PASSENGER TRANSPORTHŽ PASSENGER TRANSPORT

HŽ Passenger Transport – overview

OVERVIEW OF PRESENTATIONOVERVIEW OF PRESENTATION

The environment in which we operate Structure and assets Performance indicators Financial update Plans

HŽ Passenger Transport – overview

GOVERNMENT BODIESGOVERNMENT BODIES

MPPI(Ministry of maritime affairs, transport and

infrastructure)

ASŽ(Agency for railway

transport safety)

ARTZU(Railway services market

regulatory agency)

HŽ PASSENGER TRANSPORT

HŽ INFRASTRUCTURE HŽ CARGO

Supervisory Board

HŽ Passenger Transport – overview

HŽ PASSENGER TRANSPORTHŽ PASSENGER TRANSPORT

• HŽ Passenger Transport is the sole passenger rail operator in the Republic of Croatia

• 100% state-owned company • HŽ Passenger Transport provides public transportation

for passengers in domestic and international rail traffic as well as traction

• Timetable 2012/2013• 695 domestic trains

• 22 international trains

HŽ Passenger Transport – overview

ORGANIZATION STRUCTUREORGANIZATION STRUCTURE

HŽ Passenger Transport – overview

OVERVIEW OF FIXED ASSETSOVERVIEW OF FIXED ASSETS

HŽ Infrastructure: 2.722 track km of which:

- 2.468 km single track line

- 254 km double track line; 980 km of track is electrified, 45 kmph average commercial speed

of passengers trains 578 stations 1.514 level crossings (68 pedestrian) 596 bridges (21,4 km) 109 tunnels (29,7 km)

HŽ Passenger Transport – overview

RAILWAY NETWORKRAILWAY NETWORK

640 km

458 km

HŽ Passenger Transport – overview

RROLLING STOCKOLLING STOCK

• 41 electric locomotives

• 28 diesel locomotives

• 10 shunting locomotives

• 306 wagons

• 72 diesel multiple-unit sets

• 23 electric multiple-unit sets

HŽ Passenger Transport – overview

TRAVEL TIMES – DOMESTIC TRANSPORTTRAVEL TIMES – DOMESTIC TRANSPORT

HŽ Passenger Transport – overview

TRAVEL TIMES – INTERNATIONAL TRANSPORTTRAVEL TIMES – INTERNATIONAL TRANSPORT

HŽ Passenger Transport – overview

PASSENGERS AND KILOMETERSPASSENGERS AND KILOMETERS

HŽ Passenger Transport – overview

ANNUAL PASSENGER TRENDS – road, air, rail, seaANNUAL PASSENGER TRENDS – road, air, rail, sea

www.dzs.hr

HŽ Passenger Transport – overview

PUNCTUALITY PERFORMANCEPUNCTUALITY PERFORMANCE

DELAY 2011 2012 I. – IV. 2013Delay in departure (in min)  538.588 726.648   299.396Delay during drive (in min) 604.992 675.169 279.250Delay per 100 km 3 3 5Delay per train/day (in min) 1,9 2,6 3,4

HŽ Passenger Transport – overview

FINANCIAL PERFORMANCEFINANCIAL PERFORMANCE

HŽ Passenger Transport – overview

REVENUE STRUCTURE (in 000)REVENUE STRUCTURE (in 000)

HŽ Passenger Transport – overview

RESTRUCTURING PROGRAMRESTRUCTURING PROGRAM

• The strategic objectives for the period 2012 – 2016:• Increase the number of passengers by 22%

• Increase revenue by 23%

• Acquisition of 32 electric and 12 diesel and electric trains

• New technologies (sales informatization)

• Staff reduction

• Cost-cutting

HŽ Passenger Transport – overview

EMPLOYEESEMPLOYEES

• * On 1st October 2012, through division of the company HŽ Train Traction into HŽ Passenger Transport and HŽ Cargo 1,034 employees from that company passed over to HŽ Passenger Transport. Likewise, through dissolution of the company HZ Holding, 11 employees from that company passed over to HŽ Passenger Transport.

• * For employees that left company in 2012, HRK 27.9 million severance payment was paid.

2011 31/12/2012 1/1/2013 31/12/2013 31/12/2014 31/12/2015 31/12/2016

Number of employees

1153 2175* 2027 1827 1767 1724 1698

Staff reduction

148* 200 60 43 26

HŽ Passenger Transport – overview

PLANS FOR THE FUTUREPLANS FOR THE FUTURE

To increase the level of customer satisfaction (comfort, security, quality) and decrease operative costs, it is neccessary to fullfil following premisses in business direction:

Acquire new rolling stock due to outdated vehicles

Development of integrated transport system

Complete sales informatization

Development and implementation of new sale channels in accordance with new technological trends

HŽ Infrastructure - Investments in railway building and reconstruction to reduce travel time

HŽ Passenger Transport – overview

INVESTMENT PLAN TILL 2016INVESTMENT PLAN TILL 2016

• Transport capacities modernization program HRK 211.8 million (28,2 million €)

• Transport capacities acquisition program

HRK 1.6 billion (220 million €)

• Company informatization program

HRK 91.7 million (12,2 million €)

HŽ Passenger Transport – overview

CONCLUSIONCONCLUSION

• Integrate planning, management and transport control process• Total passenger traffic organized by motor trains• Organize regular maintenance in one subject• Implement new technologies in business• Develop an integrated public transport

• Increase the quality of transport services• Increase competitive position in the market• Increase revenue and reduce the company´s cost

FINANCIALLY SUSTAINABLE SYSTEM

HŽ Passenger Transport – overview

Thank you for your attention!