1 Bonn, Germany 3 Paris, France 5 Canberra, Australia 8
Salisbury, Rhodesia 13 Den Haag, Holland 17 Leiden, Holland 24
Maastricht, Holland 28 Lanaken, Belgium 34 Friesland, Holland 39
Singapore 44 Friesland, Holland 49 Loosdrecht, Holland Career
Counseling and Crossing Borders [email protected]
Slide 3
The development of multicultural identity and diversity
management in a globalizing world.
Slide 4
1. Insights from my thesis Numbers of individuals crossing
borders Hybrid identities: Identities affected by crossing borders
Pillars of identity, migration and work Pilot: Career coaches and
graduated refugees 2. Global perspective from vantage point as
chair of ICCI Career Counseling and Crossing Borders
[email protected]
Slide 5
More than 232 million individuals live outside their country of
origin (United Nations 2013) 16,7 million refugees and asylum
seekers (UNHCR, 2013) 5 million international students study abroad
each year (ICEF monitor, 2014) 50,5 million expatriates growing
annually with 2,4% each year since 2009 (Finaccord, 2013) Career
Counseling and Crossing Borders [email protected]
Slide 6
Global nomads Second and third generation migrants Children of
culturally mixed marriages Two thirds of the world population speak
two or more languages! Career Counseling and Crossing Borders
[email protected]
In a globalizing world society with increasing cultural
interconnections, different cultural identities- coming together in
one and the same person- may easily imply a rivalry or conflict of
different selves Bhattia and Ram 2001, Hermans 2001 Career
Counseling and Crossing Borders [email protected]
Slide 12
In my case the efforts of these years to live in the dress of
Arabs and imitate their mental foundation quitted me of my English
self and let me look at the West and its conventions with new eyes.
At the same time, I could not sincerely take on an Arab skin; it
was affectation only Sometimes these selves would converge in the
void and then madness was very near, as I could believe it would be
near the man who could see things through the veils at once of two
customs, two educations, two environments T.E. Lawrence of Arabia
(1882-1935) Career Counseling and Crossing Borders
[email protected]
Slide 13
English position Arabic position In between position Meta or
birds eye view position Career Counseling and Crossing Borders
[email protected]
Slide 14
Slide 15
Ethnic identity is socially defined and constructed, it also
provides a foundation of self understanding and a source of
positive or negative self feelings (Verkuyten 2005:3) The
development of immigrant identities in diasporic communities occurs
in a constant process of negotiation, intervention and mediation
shaped by issues of race, gender, sexuality and power. Under the
influence of an implicit or explicit dialogue with political,
social, psychological and cultural factors identities may change
(Bhatia and Ram 2001).
Slide 16
Career Counseling and Crossing Borders
[email protected] Encapsulated marginal Constructive
marginal Disintegration in shifting cultures Self differentiation
Loose boundary control Well developed boundary control Difficulty
in decision making Self as choice maker Alienation Dynamic in
between-ness Self absorption Authenticity No recognised reference
group Marginal reference group Multiplistic Commitment within
relativism Conscious of self Conscious of choice Troubled by
ambiguity Intrigued by complexity Never at home Never not at home (
Bennet J.)
All global nomads could identify different cultural positions
In all candidates a tension between personal cultural positions is
seen. Some cultural positions retreat in the cultural position
repertoire (powerlessness and isolation) Anger, hiding, selective
openness used as strategies to manage multicultural selves PEACE
methodology enhances wellbeing Career Counseling and Crossing
Borders [email protected]
Slide 19
12 graduated refugees annually since 2003 Two years of
supervision sessions once every six weeks to monitor process
Writing of case studies reflecting on process Career Counseling and
Crossing Borders [email protected]
Slide 20
During first supervion session: confusion They dont understand
my metaphors They do not arrive on time My methods do not work:
writing a self analysis Risk of re-traumatisation through self
refelction 25 year olds caring for whole family who do not speak
the language Career Counseling and Crossing Borders
[email protected]
Slide 21
Sociologist working as night watchman in an asylum Engineers
working as taxi drivers Doctors hearing that their language skills
are not good enough Tell Dutch to become more language tolerant
Many experiences of discrimination at work Career Counseling and
Crossing Borders [email protected]
Slide 22
Coaches became more conscious and sensitive to their own
cultural conditioning. Slowed their pace of converstaion, checked
regularly to see if they were being understood. Used simpler
language Longer process than for native Dutch clients Very
rewarding Clients added value to companies by expanding global
reach Supported extended families in country of origin Career
Counseling and Crossing Borders [email protected]
Slide 23
Be aware of global trends and market conditions Invest in
international networks Develop your cultural intelligence Learn
about your profession in other cultural environments Teach your
skills to others hungry for information Reinforce life long self
funded learning Guide clients to use competency /skill based
vocabulary rather than course of study Career Counseling and
Crossing Borders [email protected]
Slide 24
Invest in organisational diversity Create mentoring systems for
mutual learning between locals and migrants Use culture sensitive
tests Raise awareness to the cultural aspects of career coaching
Develop cultural intelligence Career Counseling and Crossing
Borders [email protected]
Slide 25
Create safe spaces Slow down pace of speaking Share stories
Celebrate difference From diversity management to alterity politics
Janssens and Steyaert 2001 Career Counseling and Crossing Borders
[email protected]
Slide 26
Slide 27
ICCI certification assures clients of experience, competence
and integrity www.careercertification.org Career Counseling and
Crossing Borders [email protected]
Slide 28
Struggle with diversity in workforce in countries with many
immigrants Stagnant wages Decline in organised labour Increased
underemployment Skills gap No money available for training Career
Counseling and Crossing Borders [email protected]
Slide 29
Outplacement is out Shorter, less expensive career management
services sought after Longevity of careers is a focus creating
changing dynamics of retirement Increased interest in certification
(from military and government) In Canada a provincial career
certification is being adapted opposed to adopting a global
certification Career Counseling and Crossing Borders
[email protected]
Slide 30
NICE: Network for Innovation in Career Guidance and Counseling
in Europe: professional roles and competence standards.
http://www.nice- network.euhttp://www.nice- network.eu Interest in
certification in from former Eastern European countries Different
retirement ages (in Austria is 58,In Netherlands 67) Diversity of
approaches Career Counseling and Crossing Borders
[email protected]
Slide 31
Increasing pressure from governments for certification to
protect the buying public Gradual process of professional bodies
starting to cooperate together to provide training and
certification to make the career coaching profession more
professional Career Counseling and Crossing Borders
[email protected]
Slide 32
China, India, Indonesia and Brazil, emerging nations together
make up 43% of the worlds population creating the greatest demand
for career professionals to meet rapidly developing economies.
Hunger for knowledge about career guidance, counseling and
certification Confusion about what certification means Career
Counseling and Crossing Borders [email protected]
Slide 33
IAEVG AIOSP Career Counseling and Crossing Borders
[email protected]
Slide 34
QUALIFICATION licence to practice ACCREDITATION professional
recognition CERTIFICATION independent professional assessment
Community & Professional Confidence Career Counseling and
Crossing Borders [email protected]
Slide 35
Certification for full spectrum of career management
specialties Independent of sales & training organizations
Industry created, validated and controlled Global fellowship of
select, experienced career management practitioners and leaders
Board certification based on stringent portfolio review
Slide 36
Certifying Excellence in Career Management Globally Recognizing
DIVERSITY: Encouraging & embracing DIVERSITY of Practice,
Service, Cultural and Regional needs. Recognizing EXCELLENCE:
Certification based upon COMPETENCY at differing levels of
professional service delivery. Developing International Standards
for Practitioner, Organization, or Program. Recognizing GROWTH:
Actively promotes & supports CONTINUAL PROFESSIONAL GROWTH,
recognizing different STAGES OF DEVELOPMENT both within profession
and across global regions. Building NETWORKS: Seeks to become a
certification HUB developing a unified voice and global reach.
Actively seeks ALLIANCES between training, development, and support
providers. Career Counseling and Crossing Borders
[email protected]
Slide 37
CMA: Career Management Associate 3 years work experience, 2 in
career services CMP: Career Management Practitioner 8 years work
experience, 4 in career services CMF: Career Management Fellow 12
years work experience, 6 in career services Career Counseling and
Crossing Borders [email protected]
Slide 38
Guide and advise applicants and individuals who wish to upgrade
certification Supervise, assess and establish certification
eligibility Recommend candidate to the Board for review Maintain
ongoing Mentor/Advisor role Career Counseling and Crossing Borders
[email protected]
Slide 39
World class credentials Competitive edge International network
of outstanding professionals Thought leadership Career Counseling
and Crossing Borders [email protected]
Slide 40
Detailed information can be found at:
www.careercertification.org Career Counseling and Crossing Borders
[email protected]