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dr. Jutta Knig movingexperience@planet.nl j.konig@vanede.nl CDI Annual Conference 18th October, 2014

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1 Bonn, Germany 3 Paris, France 5 Canberra, Australia 8 Salisbury, Rhodesia 13 Den Haag, Holland 17 Leiden, Holland 24 Maastricht, Holland 28 Lanaken, Belgium 34 Friesland, Holland 39 Singapore 44 Friesland, Holland 49 Loosdrecht, Holland Career Counseling and Crossing Borders movingexperience@planet.nl

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The development of multicultural identity and diversity management in a globalizing world.

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1. Insights from my thesis Numbers of individuals crossing borders Hybrid identities: Identities affected by crossing borders Pillars of identity, migration and work Pilot: Career coaches and graduated refugees 2. Global perspective from vantage point as chair of ICCI Career Counseling and Crossing Borders movingexperience@planet.nl

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More than 232 million individuals live outside their country of origin (United Nations 2013) 16,7 million refugees and asylum seekers (UNHCR, 2013) 5 million international students study abroad each year (ICEF monitor, 2014) 50,5 million expatriates growing annually with 2,4% each year since 2009 (Finaccord, 2013) Career Counseling and Crossing Borders movingexperience@planet.nl

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Global nomads Second and third generation migrants Children of culturally mixed marriages Two thirds of the world population speak two or more languages! Career Counseling and Crossing Borders movingexperience@planet.nl

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Petzold & Heinl 1983

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Career Counseling and Crossing Borders movingexperience@planet.nl

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In a globalizing world society with increasing cultural interconnections, different cultural identities- coming together in one and the same person- may easily imply a rivalry or conflict of different selves Bhattia and Ram 2001, Hermans 2001 Career Counseling and Crossing Borders movingexperience@planet.nl

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In my case the efforts of these years to live in the dress of Arabs and imitate their mental foundation quitted me of my English self and let me look at the West and its conventions with new eyes. At the same time, I could not sincerely take on an Arab skin; it was affectation only Sometimes these selves would converge in the void and then madness was very near, as I could believe it would be near the man who could see things through the veils at once of two customs, two educations, two environments T.E. Lawrence of Arabia (1882-1935) Career Counseling and Crossing Borders movingexperience@planet.nl

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English position Arabic position In between position Meta or birds eye view position Career Counseling and Crossing Borders movingexperience@planet.nl

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Ethnic identity is socially defined and constructed, it also provides a foundation of self understanding and a source of positive or negative self feelings (Verkuyten 2005:3) The development of immigrant identities in diasporic communities occurs in a constant process of negotiation, intervention and mediation shaped by issues of race, gender, sexuality and power. Under the influence of an implicit or explicit dialogue with political, social, psychological and cultural factors identities may change (Bhatia and Ram 2001).

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Career Counseling and Crossing Borders movingexperience@planet.nl Encapsulated marginal Constructive marginal Disintegration in shifting cultures Self differentiation Loose boundary control Well developed boundary control Difficulty in decision making Self as choice maker Alienation Dynamic in between-ness Self absorption Authenticity No recognised reference group Marginal reference group Multiplistic Commitment within relativism Conscious of self Conscious of choice Troubled by ambiguity Intrigued by complexity Never at home Never not at home ( Bennet J.)

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Career Counseling and Crossing Borders movingexperience@planet.nl

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All global nomads could identify different cultural positions In all candidates a tension between personal cultural positions is seen. Some cultural positions retreat in the cultural position repertoire (powerlessness and isolation) Anger, hiding, selective openness used as strategies to manage multicultural selves PEACE methodology enhances wellbeing Career Counseling and Crossing Borders movingexperience@planet.nl

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12 graduated refugees annually since 2003 Two years of supervision sessions once every six weeks to monitor process Writing of case studies reflecting on process Career Counseling and Crossing Borders movingexperience@planet.nl

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During first supervion session: confusion They dont understand my metaphors They do not arrive on time My methods do not work: writing a self analysis Risk of re-traumatisation through self refelction 25 year olds caring for whole family who do not speak the language Career Counseling and Crossing Borders movingexperience@planet.nl

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Sociologist working as night watchman in an asylum Engineers working as taxi drivers Doctors hearing that their language skills are not good enough Tell Dutch to become more language tolerant Many experiences of discrimination at work Career Counseling and Crossing Borders movingexperience@planet.nl

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Coaches became more conscious and sensitive to their own cultural conditioning. Slowed their pace of converstaion, checked regularly to see if they were being understood. Used simpler language Longer process than for native Dutch clients Very rewarding Clients added value to companies by expanding global reach Supported extended families in country of origin Career Counseling and Crossing Borders movingexperience@planet.nl

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Be aware of global trends and market conditions Invest in international networks Develop your cultural intelligence Learn about your profession in other cultural environments Teach your skills to others hungry for information Reinforce life long self funded learning Guide clients to use competency /skill based vocabulary rather than course of study Career Counseling and Crossing Borders movingexperience@planet.nl

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Invest in organisational diversity Create mentoring systems for mutual learning between locals and migrants Use culture sensitive tests Raise awareness to the cultural aspects of career coaching Develop cultural intelligence Career Counseling and Crossing Borders movingexperience@planet.nl

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Create safe spaces Slow down pace of speaking Share stories Celebrate difference From diversity management to alterity politics Janssens and Steyaert 2001 Career Counseling and Crossing Borders movingexperience@planet.nl

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ICCI certification assures clients of experience, competence and integrity www.careercertification.org Career Counseling and Crossing Borders movingexperience@planet.nl

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Struggle with diversity in workforce in countries with many immigrants Stagnant wages Decline in organised labour Increased underemployment Skills gap No money available for training Career Counseling and Crossing Borders movingexperience@planet.nl

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Outplacement is out Shorter, less expensive career management services sought after Longevity of careers is a focus creating changing dynamics of retirement Increased interest in certification (from military and government) In Canada a provincial career certification is being adapted opposed to adopting a global certification Career Counseling and Crossing Borders movingexperience@planet.nl

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NICE: Network for Innovation in Career Guidance and Counseling in Europe: professional roles and competence standards. http://www.nice- network.euhttp://www.nice- network.eu Interest in certification in from former Eastern European countries Different retirement ages (in Austria is 58,In Netherlands 67) Diversity of approaches Career Counseling and Crossing Borders movingexperience@planet.nl

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Increasing pressure from governments for certification to protect the buying public Gradual process of professional bodies starting to cooperate together to provide training and certification to make the career coaching profession more professional Career Counseling and Crossing Borders movingexperience@planet.nl

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China, India, Indonesia and Brazil, emerging nations together make up 43% of the worlds population creating the greatest demand for career professionals to meet rapidly developing economies. Hunger for knowledge about career guidance, counseling and certification Confusion about what certification means Career Counseling and Crossing Borders movingexperience@planet.nl

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IAEVG AIOSP Career Counseling and Crossing Borders movingexperience@planet.nl

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QUALIFICATION licence to practice ACCREDITATION professional recognition CERTIFICATION independent professional assessment Community & Professional Confidence Career Counseling and Crossing Borders movingexperience@planet.nl

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Certification for full spectrum of career management specialties Independent of sales & training organizations Industry created, validated and controlled Global fellowship of select, experienced career management practitioners and leaders Board certification based on stringent portfolio review

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Certifying Excellence in Career Management Globally Recognizing DIVERSITY: Encouraging & embracing DIVERSITY of Practice, Service, Cultural and Regional needs. Recognizing EXCELLENCE: Certification based upon COMPETENCY at differing levels of professional service delivery. Developing International Standards for Practitioner, Organization, or Program. Recognizing GROWTH: Actively promotes & supports CONTINUAL PROFESSIONAL GROWTH, recognizing different STAGES OF DEVELOPMENT both within profession and across global regions. Building NETWORKS: Seeks to become a certification HUB developing a unified voice and global reach. Actively seeks ALLIANCES between training, development, and support providers. Career Counseling and Crossing Borders movingexperience@planet.nl

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CMA: Career Management Associate 3 years work experience, 2 in career services CMP: Career Management Practitioner 8 years work experience, 4 in career services CMF: Career Management Fellow 12 years work experience, 6 in career services Career Counseling and Crossing Borders movingexperience@planet.nl

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Guide and advise applicants and individuals who wish to upgrade certification Supervise, assess and establish certification eligibility Recommend candidate to the Board for review Maintain ongoing Mentor/Advisor role Career Counseling and Crossing Borders movingexperience@planet.nl

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World class credentials Competitive edge International network of outstanding professionals Thought leadership Career Counseling and Crossing Borders movingexperience@planet.nl

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Detailed information can be found at: www.careercertification.org Career Counseling and Crossing Borders movingexperience@planet.nl

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