WORKLOADING ISSA 2016 · 2017. 9. 7. · Carpet Cleaning 1% Traffic Vacuum 11% Restroom 15% Trash...

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WorkloadingHow To Calculate Labor Cost

Three Levels of Workloading

2

1. Shorthand Workloading

2. SmartStaffingWorkloading

75,000 Sq. Ft.

3. Visual Workloading

Software> 100,000 Sq. Ft.

Multiple shifts.

÷


1. Short Hand Workloading

1. Short Hand Workloading

100,000 Sq. Ft Class A office

Building

5,0000 Sq. Ft. Per Hour = 20

hour per night÷


2. Up to 75,000 sq. ft

3. Visual Workloading

Plan 1: 2.5

h/day

Plan 2: 3.5

h/dayPlan 3:

3.0 h/day


Data-Driven Decision Making

Budget CutsWhat’s It Really Worth?

50 FTE x 7 hour day = 350 hours per day

350 hours x 260 day = 91,000 hours per year

Case Study: K-12 School


Workloading Process

Step1

Step2

Step3

Step4

Step5

Determinelaborhours/costs

Addjobcost

Applyproductionrates

Developthescope

Measurethespace

Production Rates


Production RateWhat is a Production Rate?

The amount of time needed to complete a specific task under average conditions.

Per item 1 Minute per trash receptacle

Per task Trash at 15,000 sq. ft. per hour

Per group of tasks 3 minutes per fixture (restrooms)

Per worker 4,000 sq. ft. per worker hour

Types of Productivity Rates


§ Published sources (ISSA, BSCAI, BOMA, APPA)

§ Create your own

üBased on existing jobs

üExperience

üTime studies

Production RatesSources of Production Rates

Production Variables § Cleaning System§ Facility Type§ Building Age§ Facility logistics§ Density§ Architectural

Design§ Surfaces§ Disruptions§ Worker Turnover

§ Building Use§ Organization Culture§ Labor Market

§ Budget§ Type of Equipment § Geographic Location§ Occupants§ Weather

§ Expectations


WorkloadingSpace Inventory

Space InventoryAccurate Measurements are Essential

§ Accurate measurements are essential

§ Count fixtures, fountains & dispenser

§ Measure space

§ Record information



§ Physically measure building

§ Computer Aided Design - CAD

§ Blue prints

- Prints to scale

- Ruler with 1/16” increments

- ScaleMaster II

Measuring Devices


Area Type Description Floor Surface L W Sq. Ft. NotesOffice 212 VCT 10 15 150

VCT Total 150Office 101 Carpet 15 15 225 High DensityOffice 112 Carpet 15 15 225Office Pres ident Carpet 25 20 500 Plush Pile

Carpet Total 950Office Total 1100


WorkloadingDrafting Scope


Scope of Work

Scope of WorkFrequencies


5 Levels of Risk

Very High Risk

High Risk

Significant Risk

Low Risk

Minimal RiskSalmonella Influenza A/

H1N1

Strep bacteriaFlesh Eating

E-ColiMRSA

Staphylococcus Aureus

Workloading Process

Step1

Step2

Step3

Step4

Step5

Determinelaborhours/costs

Addjobcost

Applyproductionrates

Developthescope

Measurethespace


Job CostingAdditional Operations Costs

Job CostingDirect Job Costs

§ Labor

§ Labor burden

§ Cleaning chemicals and supplies

§ Paper & consumable cost

§ Equipment

§ Misc. (Recruiting, uniforms, background investigations, training, communications, subcontract)


Job Costing Direct Job Costs

§ Labor

§ Labor Burden

Direct Labor

Supervision

Taxes (SUTA, FUTA, FICA, Medicare)

Insurance (WC, GL, Umbrella)

Cost Reduction Examples


Cost Containment

§ Reduce the task frequency

§ Eliminate the task

§ Mechanize the task

§ Improve the process

§ Product innovation


Workloading Model 1$95,914

Strip and Finish2%

Dusting3%

Scrub and Recoat4%

Dust Mop4%

Detail Vacuum6%

Burnish6%

Carpet Cleaning6%

Traffic Vacuum15%

Restroom18%

Trash18%

Damp Mopping18%

Other69%


Strip and Finish3%

Dusting5%

Scrub and Recoat3%

Dust Mop6%

Detail Vacuum8%

Burnish2%

Carpet Cleaning1% Traffic Vacuum

11%

Restroom15%

Trash23%

Damp Mopping23%

Other72%

Workloading Model 2$65,768

Optimized Staffing Levels

34

$- $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 $70,000 $80,000 $90,000 $100,000

Cleaning Model 1

Cleaning Model 2

$95,194

$65,768


About AICS

The American Institute for Cleaning Sciences (AICS) is the commercial cleaning industry’s leading authority. AICS is the architect of the comprehensive Cleaning Industry Management Standard Green Building (CIMS-GB) and acts as the registrar for the ISSA certification program. AICS is trusted by the cleaning industry for its objective assurances of quality and integrity.

Our involvement with hundreds of industry firms expands our expertise and knowledge to bring you the most comprehensive information and business solutions available.

Eastern United States:James Peduto1505 Buffalo StreetEndicott, NY [email protected]

Western United States:Dave Frank

2432 East Terraridge DriveHighlands Ranch, CO 80126

303.906.1818 [email protected]

WORKLOADING ISSA 2016 · 2017. 9. 7. · Carpet Cleaning 1% Traffic Vacuum 11% Restroom 15% Trash...

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