Kendra N. Williams600 Rienzi Drive, Memphis, TN

513-435-3021 | Kwilliams@smclean.com

EMPLOYMENT EXPERIENCE:ServiceMaster, Memphis, TNFortune 1,000, delivering world-class residential and commercial services for more than 85 years.Leadership Development Program Associate June 2016-Present

Participated in a functional rotation to gain broad experience of running brands. Develop new processes in daily workflows to lower inefficiencies within the business unit. Executed 90 day pilot, to gain insight of the ROI for SM Restore and Clean digital leads.

Phi Kappa Tau Executive Offices, Oxford, OH August 2015-May 2016Foundation Project Manager

Coordinated social media projects related to the foundation administration. Maintained electronic donor files using Excel and Patriot databases. Assisted in marketing communications to promote the fraternity awareness.

Western Dining Commons, Oxford, OH September 2012-May 2015Student Manager

Trained and supervised an average of 40 student employees in order for them to complete the job successfully. Communicated as a team to prepare and serve food to university students and faculty.

INTERNSHIPS:Anthem Inc., Mason, OH May 2015- August 2015Marketing Project Manager Intern

Collaborated with design, creative, and traffic teams to facilitate projects through all stages in a timely manner. Assisted in aiding workflow process assigning form numbers, obtaining approvals, and recommending improvements. Updated Master Brand Guidelines by incorporating internal and digital branding guidelines. Served as a Social Media Ambassador creating posts about the experience of the summer intern position.

Primerica, Cincinnati, OH May 2014-July 2014Representative

Gathered financial information to put in the computer system to form family financial analysis for guidance. Created project based on financial issues the millennial generation is facing and presented it at a seminar.

CAMPUS INVOLVEMENT:Miami Business Consulting February 2015- May 2016Marketing Plan Coordinator

Enhanced hands on experiences working with real-life clients to improve their businesses. Used teamwork to strengthen problem solving and project management skills. Met with team members to discuss and project marketing plan for the client.

MAD Miami Advertising February 2015-May 2016Project Manager

Guided a team to produce an advertisement for the National Student Advertisement Competition. Organized meeting times, managed creative project timeline, and kept project on track.

Autism SpeakU January 2015- May 2016Student Member

Completed community service in homes or facilities to help people that have Autism. Attended fundraising events for organization as well as monthly meetings.

Women in Business September 2013- May 2016Student Member

Contributed to weekly meetings to enhance my knowledge in business. Explored future business opportunities through advice from women speakers in the business world.

EDUCATION: Miami University, Farmer School of Business, Oxford OH Bachelor of Science in Business Major: Marketing