When Life Hands you lemons
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Transcript of When Life Hands you lemons
Alex Cox
Case Study pg. 215
HT 362
When Life Hands You Lemons…
1. Some standard purchasing control practices Sue should have followed include:
Looking in the cooler before deciding what to order and make sure what quantity she
needed; not just taking a guess and ending up wrong.
Ask the sales rep what she was getting for the reduced price other than assuming that she
was getting the same product for the lower cost.
Make sure the receiving clerk knows that you made a change to the order and that some
items would be different on the purchase.
2. I feel that the chef took the right actions by telling George what happened and who was
responsible for the mistake. Now George knows why the purchasing costs were high and there is
an easy way of fixing the problem.
3. In order for Sue to reduce produce costs in the future she needs to:
a. Check the cooler and know exactly what she needs to order before she fills out a form
b. Ask the chef if he needs anything in particular for that weekend before making the order
c. Ask the sales representative what exactly she is getting for the price she is paying
d. Make sure Sue, the receiving clerk, and chef are all on the same page before making the
final decision to order products.