West Michigan Works! (WMW) Workforce Development · PDF file5. PATH GED Waiver /Work...

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West Michigan Works! is a division of ACSET, an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. TTY# - 771. Supported by the State of Michigan. West Michigan Works! (WMW) Workforce Development Board Meeting (WDB) Monday, April 11, 2016 Westside Service Center 215 Straight Ave NW Grand Rapids, MI 49504 Lunch 11:30 AM ▪ Meeting 12:00 Noon AGENDA 1. Call to Order, Vice-Chairperson Jim Fisher 2. Public Comment – Agenda Items 3. Approval of the February 8, 2016 minutes Action Required 4. MiCareerQuest Information Item Deb Lyzenga, WMW Regional Business Solutions Director Jen Schottke, Associated Builders & Contractors, Inc. Steve Heethuis, Autocam 5. PATH GED Waiver/Work Participation Rate (WPR) Action Required Jacob Maas, WMW Chief Executive Officer 6. Policy Approvals Action Required Brittany Lenertz, WMW Regional Service Center Director 7. Strategic Planning Proposal Action Required Jim Fisher, Vice-Chairperson 8. Spring into Action Committee Update Information Item Mark Bergsma, WMW WDB member 9. Michigan Works! Association Impact Awards Information Item Jane Kreha, WMW Marketing & Communications Director 10. Jobs for Michigan Graduates Information Item Angie Barksdale, WMW Chief Operating Officer 11. Other Business 12. Public Comment 13. Adjournment Next Scheduled Workforce Development Board Meeting: June 13, 2016

Transcript of West Michigan Works! (WMW) Workforce Development · PDF file5. PATH GED Waiver /Work...

West Michigan Works! is a division of ACSET, an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. TTY# - 771. Supported by the State of Michigan.

West Michigan Works! (WMW) Workforce Development Board Meeting (WDB)

Monday, April 11, 2016 Westside Service Center

215 Straight Ave NW ▪ Grand Rapids, MI 49504 Lunch 11:30 AM ▪ Meeting 12:00 Noon

AGENDA

1. Call to Order, Vice-Chairperson Jim Fisher

2. Public Comment – Agenda Items

3. Approval of the February 8, 2016 minutes Action Required

4. MiCareerQuest Information Item Deb Lyzenga, WMW Regional Business Solutions Director Jen Schottke, Associated Builders & Contractors, Inc. Steve Heethuis, Autocam

5. PATH GED Waiver/Work Participation Rate (WPR) Action Required Jacob Maas, WMW Chief Executive Officer

6. Policy Approvals Action Required Brittany Lenertz, WMW Regional Service Center Director

7. Strategic Planning Proposal Action Required Jim Fisher, Vice-Chairperson

8. Spring into Action Committee Update Information Item Mark Bergsma, WMW WDB member

9. Michigan Works! Association Impact Awards Information Item Jane Kreha, WMW Marketing & Communications Director

10. Jobs for Michigan Graduates Information Item Angie Barksdale, WMW Chief Operating Officer

11. Other Business

12. Public Comment

13. Adjournment

Next Scheduled Workforce Development Board Meeting: June 13, 2016

West Michigan Works! is a division of ACSET, an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. TTY# - 771. Supported by the State of Michigan.

West Michigan Works! (WMW) Workforce Development Board Meeting (WDB) Monday, February 8, 2015 Westside Service Center

215 Straight Ave NW ▪ Grand Rapids, MI 49504 Lunch at 11:30 AM ▪ Meeting at 12:00 Noon

MINUTES

MEMBERS/ALTERNATES PRESENT: Bruce Adair, Nora Balgoyen-Williams, Mark Bergsma, Randy Boss, Norm Brady, Cindy Brown, Cathy Cronick, Jay Dunwell, Bob Ferrentino, Jim Fisher (Vice-Chairperson), Ed Garner, Heather Gluszewski, Jon Hofman, Win Irwin, Roberto Jara, Scott McLean, Bill Pink, Val Putnam, Dan Rinsema-Sybenga, Michelle Seigo, Samantha Semrau, Dave Smith (Chairperson), Dan TenHoopen, Roger Thelen, Therese Thill, Sherry White

MEMBERS/ALTERNATES ABSENT: Ryan Bennett, Paul Billings, Kenyatta Brame, John Buchan, David Hatfield, Rebecca Herrington, Mark Mangione, Mark Thomas, Shana Welch

STAFF PRESENT: Angie Barksdale, Brenda Isenhart, Jane Kreha, Brittany Lenertz, Deb Lyzenga, Jacob Maas, Janette Monroe, Melanie White, Nancy Wiest

GUESTS PRESENT: Patrick Coleman (Job Corps), Val Eavey (Barry ISD), Jim Haton (Mid-Michigan Industries), Malachi Hooser (Goodwill), Alan Schilling (Mid-Michigan Industries), Karen Wolthuis (Kent ISD), Theresa Vickers (Goodwill), Ryan Nettleschien (Bethany Christian Services)

1. Call to Order, Chairperson Dave Smith at 12:00 p.m.

2. Public Comment- None

3. Approval of the December 9, 2015 WDB minutes only Action Required

Motion – Jim Fisher, Vice-ChairpersonSecond – Mark BergsmaItem Approved by Vote – Motion carried

4. Executive Committee Roster Information ItemDave Smith reported that based on WMW WDB member interests and regional sectorrepresentation, the Executive Committee members have been selected. Dave noted that theroster has been included in the packet and that the committee will meet on odd monthsopposite of the WDB meetings. Dave also noted that not all committees have been formed yetand additional subcommittees will be added in the upcoming months.

5. Spring Into Action Information ItemJane Kreha, Marketing and Communications Director, stated that this event was originally formedabout fourteen (14) years ago under the Kent/Allegan WDB. Spring into Action is a half-dayseminar taking place for employers and HR professionals. This event is taking place on Thursday,April 28, 2016 at The Prince Conference Center in Grand Rapids, MI. Jane noted that the Keynote

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West Michigan Works! is a division of ACSET, an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. TTY# - 771. Supported by the State of Michigan.

speaker this year is Andrew Bennett who was recommended by the Michigan Works! Association (MWA). Jane has requested volunteers for the ad-hoc committee which will be chaired by WMW WDB member Mark Bergsma.

Mark highlighted the event to the board and requested additional county involvement for the committee and requested that those interested contact him. Mark also requested that members promote the event regionally.

Dave Smith also highlighted how the event has become a hands-on, practical seminar focusing on interview skills, personal profiling, utilizing social media and many different business aspects for small and mid-size employers.

6. WDB Orientation and Member Handbook Information ItemJacob Maas, WMW Chief Executive Officer, reviewed that the purpose of the manual is toprovide the board with the best information available regionally regarding West Michigan Works!programs and services and the responsibilities of the WDB and Governing Board. Jacob reviewedthe PowerPoint presentation with the board, which included the mission statement, regionalstructure, service center locations, funding streams, Governing Board and WDB roles, andStrategic Planning outline.

Deb Lyzenga, WMW Regional Business Solutions Director, reviewed the Business Solutionsportion of the presentation, highlighting how we connect job seekers with employers based onneeds and how we assist employers in finding qualified talent.

Brittany Lenertz, WMW Regional Service Center Director, reviewed the services that we provideto job seekers while helping to develop the talent that Business Solutions is looking for toconnect with the employers and their needs.

Brenda Isenhart, WMW Chief Financial Officer, reviewed the various funding streams andcarryover terms, reporting requirements and oversight. Brenda also presented WMW Incomes byprogram and budgeted expenditures for the year ending June 30, 2016. Brenda noted that thisbudget will continue to be modified.

7. WDB Member Roster Information ItemJim Fisher, Vice-Chairperson, stated that to maintain compliance with the requirements of theState of Michigan Workforce Development Agency (WDA), Board Member David Hatfield hasbeen moved from the Business Sector to the Community-Based Organization sector. By makingthis change and in order to meet membership requirements, the WMW WDB is in need of two(2) additional Business Sector members, which will increase the size of the board to 37members. Jim requested that board members consider any potential nominees, particularly inthe Agriculture and/or Food Processing industry, and that notification will be sent out to theWDB advising of the application process and deadlines.

8. Strategic Planning 2016 Information ItemDave Smith reviewed that for many years, Michigan Works! Agencies (MWA’s) in West Michiganindividually provided demand-driven workforce development programs that were integrated

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West Michigan Works! is a division of ACSET, an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. TTY# - 771. Supported by the State of Michigan.

and coordinated within their defined geographical areas. Dave stated that in addition to the regional consolidation and the changes brought about from the Workforce Innovation and Opportunity Act (WIOA), the WMW WDB is seeking proposals from qualified organizations to help lay out the foundation for a solid future for our workforce/talent development in West Michigan. Dave answered board members’ questions.

9. Update on Ionia Service Center Information ItemBrittany Lenertz, WMW Regional Service Center Director, reported that the new Ionia ServiceCenter is tentatively set to open for services in the middle of March. The ribbon cutting date willbe sent out in the upcoming month.

10. NAWB Forum 2016 Information ItemMarch 13-15, Washington, DCAngie Barksdale, WMW Chief Operating Officer, stated that the National Association forWorkforce Boards (NAWB) is holding its annual forum in Washington, D.C. from March 13-15.Angie noted that Dave Smith and Jim Fisher will be attending on behalf of WMW WDB and thatstaff and community partners are attending and will be presenting.

11. Governor’s Economic & Education Summit 2016 Information ItemMarch 15, Grand Rapids, MIJacob Maas recommended that WMW have a strong presence at the Summit this year. Jacobreminded board members that the registration deadline is Friday, February 12, 2016.

12. OJT (On-the-Job Training) Policy Action RequiredDeb Lyzenga, WMW Regional Business Solutions Director, reported that the OJT policy applies toagreements with public or private employers who will train participants on the job. This policyoutlines job seeker eligibility requirements, employer eligibility requirements and the guidelinesfor entering into an OJT agreement. Deb highlighted that this policy is defined by WIOA astraining by an employer that is provided to a paid participant while engaged in productive work.Deb requested approval of the policy and answered board members’ questions.

Motion – Ed GarnerSecond – Therese ThillItem Approved by Vote – Motion carried

13. PATH Transportation Policy Action RequiredBrittany Lenertz, WMW Regional Service Center Director, requested approval of the Partnership.Accountability. Training. Hope. (PATH) transportation policy which outlines eligibility andguidelines for PATH jobseekers to receive transportation assistance in order to fulfill PATHprogram requirements. Brittany answered board members’ questions.

Motion – Dan TenHoopenSecond – Cindy BrownItem Approved by Vote – Motion carried

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West Michigan Works! is a division of ACSET, an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. TTY# - 771. Supported by the State of Michigan.

14. Designation of One-Stop Operator Action RequiredAngie Barksdale, WMW Chief Operating Officer, reported that the purpose and function of aOne-Stop Operator is to coordinate the many services, often delivered by multiple providers,within the one-stop service center. Angie stated that the WDA has outlined two options indesignating the local one-stop operator: (1) competitive procurement, or (2) delay action untilfurther clarification is provided in the WIOA final rules. Angie requested the board’s approval topostpone taking action until the WIOA final rules are published.

Motion – Sherry WhiteSecond – Roger ThelenItem Approved by Vote – Motion carried

15. Executive Committee Updates Information ItemDave Smith reported that the Executive Committee will be focusing on Strategic Planning andWDB activity as indicated in Item #4.

16. Other Business- Mark Bergsma stated that the Essential Service Award nominations are stillbeing accepted through February 12, 2016.

17. Public Comments- None

18. Adjournment at 1:17 p.m. by Chairperson, Dave Smith

Recorded by: _______________________________ Received by: _______________________________

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ACTIVITY TIME LIMITSCOUNTSTOWARD WPR CAPS

Unsubsidized employment

Subsidized employment

On-the-job training

Work experience

Community service

Child care for recipients in community services

None Yes None

Vocational education trainingLifetime limit of 12 months

Yes

Limited to 30% of counted individuals (along with education for teen parents)

Job skills training

Education related to employment

Secondary school attendance or GED* classes for recipient without HS diploma or equivalent

None

Can only be counted when combined with core activities

None

Job readiness and job search assistance

Limited to 4 consecutive weeks.6 or 12 week limit per year

Yes None

Current Work Participation Rate Requirements

1,241 Job Seekers: 31% with No HS Diploma or GED

0 200 400 600

Ottawa 19%

Muskegon 30%

Montcalm 10%

Kent 36%

Ionia 19%

Barry 28%

Allegan 25%

No HS Diploma/GED HS Diploma or Equivalent

PATH GED Waiver/Work Participation Rate (WPR)

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The Importance of HS Diploma/GED Acquisition as it Relates to Earnings

Michelle Wein, Economic Analyst, Bureau of Labor Market Information & Strategic Initiatives

$1,168.37

$875.21

$606.99

$507.05

$401.12

Graduate orProfessional Degree

Bachelor's Degree

Some College orAssociate's Degree

High School Graduate

Less than High School

Median Weekly Earning in the Past 12 Months, 25 Years and Older (2014 Inflation Adjusted Dollars)

Impact on WPR – Allegan County

Total Job Seekers No HS Diploma or GED %

100 25 25%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

25% 50% 75%

All Participants Referred Participants

WPR

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0%

10%

20%

30%

40%

50%

60%

70%

25% 50% 75%

All Participants Referred Participants

Impact on WPR – Barry County

Total Job Seekers No HS Diploma or GED %

18 5 28%

WPR

Impact on WPR – Ionia County

Total Job Seekers No HS Diploma or GED %

27 5 19%

0%

10%

20%

30%

40%

50%

60%

70%

25% 50% 75%

All Participants Referred Participants

WPR

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0%

10%

20%

30%

40%

50%

60%

70%

25% 50% 75%

All Participants Referred Participants

Impact on WPR – Kent County

Total Job Seekers No HS Diploma or GED %

540 195 36%

WPR

Impact on WPR – Montcalm County

Total Job Seekers No HS Diploma or GED %

29 3 10

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

25% 50% 75%

All Participants Referred Participants

WPR

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Impact on WPR – Muskegon County

Total Job Seekers No HS Diploma or GED %

474 143 30%

0%

10%

20%

30%

40%

50%

60%

70%

25% 50% 75%

All Participants Referred Participants

WPR

Impact on WPR – Ottawa County

Total Job Seekers No HS Diploma or GED %

53 10 19%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

25% 50% 75%

All Participants Referred Participants

WPR

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0%

10%

20%

30%

40%

50%

60%

70%

25% 50% 75%

All Participants Referred Participants

Impact on WPR – West Michigan Works!

Total Job Seekers No HS Diploma or GED %

1241 386 31%

WPR

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ADMINISTRATIVE OFFICE Area Community Services

Employment & Training Council 1550 Leonard NE

Grand Rapids, MI 49505 (616) 336-4100

SERVICE CENTERS Allegan County

3255 122nd Ave Allegan, MI 49010

(269) 686-5079

220 East Main St Fennville, MI 49408

(269) 561-2001

Barry County 535 W Woodlawn Ave

Hastings, MI 49058 (269) 945-9545 ext. 144

Ionia County 301 W Main St

Ionia, MI 48846 (616) 389-8525

Kent County 121 Franklin SE

Grand Rapids, MI 40507 (616) 336-4040

215 Straight Ave NW Grand Rapids, MI 49504

(616) 336-4460

36 Applewood Dr Sparta, MI 49345

(616) 887-2960

Montcalm County 114 S Greenville W Dr Greenville, MI 48838

(616) 754-3611

Muskegon County 316 Morris Ave

Muskegon, MI 49440 (231) 724-6381

Ottawa County 121 Clover St

Holland, MI 49423 (616) 396-2154

West Michigan Works! is a division of ACSET, an equal opportunity employer/program.

Auxiliary aids and services are available upon request to individuals with disabilities.

TTY 711 Supported by the State of Michigan

MEMORANDUM

TO: West Michigan Works! Workforce Development Board

FROM: ACSET Staff

DATE: April 11, 2016

RE: Policy Approval

________________________________________________________________

As West Michigan Works! aligns services across the region, policies are necessary for program oversight.

WMW 15-XX PATH Performance Incentive

This policy outlines monetary incentives for PATH job seekers, tied to the completion of specific milestones in their job search/readiness process.

WMW 15-06 c1 Workforce Innovation Opportunity Act (WIOA) Supportive Services

Minor changes to the support services are needed to clarify items for supportive services and better serve our job seekers. Changes include raising the weekly mileage cap and the mileage reimbursement amount and allowing for driver’s training and testing.

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Title: WMW 15-06 c1 DRAFT Partnership. Accountability. Training. Hope. (PATH) Performance Incentives

Effective Date: XX-XX-2016

Approved by: West Michigan Works! Workforce Development Board

Programs Affected: Partnership. Accountability. Training. Hope. (PATH) Programs

Supersedes: N/A

Background: This policy is applicable to PATH job seekers registered in PATH activities. A performance incentive is not an entitlement, but rather, is designed to encourage participation in activities. All incentive awards will be subject to the availability of PATH funds for the current program year.

Policy:

• Incentives may be awarded to PATH job seekers upon completion of specificperformance-related outcomes and/or goal attainment (see description below).In addition, job seekers must be in compliance with all program requirements,including, but not limited to, attending workshops, activities, and weeklymeetings; providing activity and job search logs; and providing employmentverification and check stubs.

• PATH job seekers are eligible to receive up to, but no more than, $500 inperformance incentives during a twelve-month period.

• Incentives may be presented in the form of gift cards.• Incentives may be awarded at any time during the program from the date of

orientation through PATH termination.• Only one incentive award per performance outcome is allowable.

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15-06c1 WIOA Supportive Services DRAFT

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All incentive awards will be documented in the individual’s file, on the Individual Service Strategy, and Case Noted.

PERFORMANCE OUTCOME SUPPORTIVE DOCUMENTATION INCENTIVE AMOUNT

Completion of Application Eligibility Period (AEP)

Weekly Assignment Plans $25.00

Completion of 1st week of the Community Service Program (CSP)

Attendance Log $25.00

Met Work Participation Rate (WPR) for 30 & 90 Days

Participation Report (QG – 163) $25.00 (for 30-day WPR) & $50.00 (for 90-day WPR)

Pass General Educational Development (GED) Test

Test Results $25.00 per test

Work Keys Bronze or above Test Results $25.00

Completion of Vocational Training

Certificate or Degree $100.00

Satisfactory Completion of Subsidized Employment

Check stubs $50.00

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Title: WMW 15-06 c1 DRAFT Support Services Policy, including Needs-Related Payments

Effective Date: XX-XX-2016

Approved by: West Michigan Works! Workforce Development Board

Programs Affected: All Workforce Innovation and Opportunity Act (WIOA) Programs.

Scope: This policy provides guidance for providing supportive services to job seekers enrolled in West Michigan Works! WIOA programs.

Supersedes: N/A

References: WIOA Section 3(2); WIOA Section 3(15); WIOA Section 3(59); WIOA Section 129(c)(2)(G); WIOA Section 134(d); WIOA Rules 680.120; 680.130; 680.900 et. seq. and 681.570; State of Michigan Draft WIOA Manual; State of Michigan Workforce Development Agency Policy Issuance 04-04; Code of Federal Regulations (CFR), Title 48 – Federal Acquisition Regulations; CFR, Title 2 – Grants and Agreements; U.S. Department of Labor, Employment and Training Administration; One-Stop Comprehensive Financial Management Technical Assistance Guide; and State of Michigan Workforce Development Agency Policy Issuance 15-12.

Background: The Workforce Innovation and Opportunity Act of 2014 (WIOA), PL 113-128 provides program guidelines for supportive services and needs-related payments for adults and dislocated workers as defined in WIOA Sections 3(59) and 134(d)(2) and (3). A variety of services such as transportation, child care, dependent care, housing, and needs-related payments (NRP) necessary to enable an individual to participate in career and training services may be provided. Items necessary to participate in career and training services may include , but are not limited to, assistance with uniforms, other appropriate work attire, and work-related tools and protective gear. Assistance with educational testing, reasonable accommodations for youth with disabilities, and referrals to health care may qualify as appropriate supportive services for youth as defined in WIOA Section 129(c)(2)(G).

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15-06c1 WIOA Supportive Services DRAFT

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Policy: All WIOA enrolled adults, dislocated workers and youth are eligible for supportive services as defined in WIOA Section 3(59). The exception is Needs- Related Payments (NRPs), which are a form of supportive service available only to adults, dislocated workers, and out-of-school youth (OSY) ages 18-24 who are enrolled in training. Information regarding the availability of supportive services in the region and referral to those services must be provided to all adults, dislocated workers and youth.

Supportive Service Limits and Conditions

Cap: $1,000 per participant in a 12-month period

Supportive services, including but not limited to- employment or training-related clothing, tools, equipment, supplies, medical and transportation needs may be provided to program participants when:

1. They are an allowable (authorized) program expense;2. They are necessary to enable an individual to participate in program

(employment and training) activities; and3. Job Seekers are unable to obtain supportive services through other

community programs and resources.

One Time Work-Related Tools necessary for employment are eligible with verification of employment and documentation from employer stating the need and list of necessary tools.

Employment-Related Medical Immunizations, physicals, mental health assessments, optical or dental needs will be procured through the least expensive means. Justification for need of service as it relates to training or employment and justification for the chosen vendor will be documented in an individual service strategy (ISS).

Clothing Interview clothes, uniforms or work related clothes- Limited to $150 per participant.

Boots/shoes, including steel toed shoes, not to exceed $150 per participant. If a uniform rental service is used, the supportive service should not be provided for a period longer than 3 months.

Automobile Repairs to a vehicle necessary to remove a barrier to employment or training are eligible.

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15-06c1 WIOA Supportive Services DRAFT

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Vehicle being repaired must be titled to participant or participant’s family. With proper justification, insurance, plates and registration are NOT eligible expenses as they relate to training or employment. A new auto insurance policy will not be provided for longer than 3 months.

Childcare Limited to $80.00 per week for first child, or $2.00 per hour

• $20.00 for each additional child• Not to exceed $120.00 per week• During participants’ training or first 6 weeks of employment.• To be paid to a licensed daycare provider.

Transportation $.25 $.30 per mile, not to exceed $50.00 $100 per week.

• Transportation allowances are for those traveling more than 10 miles oneway to an approved training program or to worksite during the first 6 weeks of employment.

• Youth participants are eligible for transportation allowance for job search,attendance at trainings or the first 6 weeks of unsubsidized employment. that is over 10 miles one way from their home.

• Bus passes or taxi rides if reliable transportation is not available. Not toexceed $50.00 per week.

• If gas cards are used to reimburse a participant, mileage must bedocumented to support the expense.

• Drivers training may be paid for with documentation of need.

Testing Fees Testing, permits and license fees are an allowable expense. Occupational testing and licensing fees that are not included in an individual training account (ITA) may be funded as a supportive services. Drivers training testing and licensing may also be provided with documentation of need.

Supportive Service Procurement Purchase and procurement of all Support Services must follow ACSET’s Procurement Policy.

Documentation Support Services may be awarded providing that the provision of the service is included in the participants Individual Employment Plan (IEP) or an ISS. At a minimum:

• The IEP or ISS must specify the activity or goal that must be met in orderto qualify for the support service.

• The IEP or ISS must specify services that are planned in order for theparticipant to continue in Career or Training Services.

• Justification of the need for the support service must be provided.

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15-06c1 WIOA Supportive Services DRAFT

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Waivers or Exceptions In cases with unusual circumstances, where staff feel it would be beneficial to exceed a cap amount or provide additional support services, waiver requests should be made on a case-by-case basis to the Service Center Manager.

Needs-Related Payments Needs-Related Payments (NRPs) are defined as financial assistance in a stipend form provided to participants for the purpose of enabling unemployed participants to participate in training. Needs-Related Payments will only be available if required by a program or funding source.

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ABOUT SPRING INTO ACTION

Spring into Action is a half-day seminar for employers, business owners, HR professionals and workforce managers. The 15 year old event draws crowds from 125-175 attendees. 2016 is a year of change for the event: a fresh logo, new venue and registration fee help to improve the event to add additional value to attendees.

Breakout session speakers are led by regional experts on: internships, interviewing, healthcare reform, employment law and employee data protection.

This year’s keynote speaker is a Michigan native currently residing in Washington D.C. Andrew Bennett works with organizations throughout the world to change the culture of the organization through transformational leadership.

Past keynote speaker include:

2015 – Ken Wasco, Harnessing the Power of Change 2014 – Wayne Burkan, Mastering Change and Innovation 2013 – Redia Anderson, Inclusion and Diversity: Trailblazers, Practices and Results 2012 – David DeLong, Accelerating Leadership Development: Lessons from the Leading Edge 2011 – Bob Treadway, 20/20 Foresight: A Look into the Future of Your Business 2010 – Peter Barron Stark, Surviving and Thriving Change - and Learning to Love It! 2009 – Stephen Shapiro, Innovation 2008 – Dr. Michael Mercer, HR related topics 2007 – Ed Barlow, futurist 2006 – Danny Cox, “accelerationist" 2005 – Rich Hadden, employee relations, creating a great place to work

HOW YOU CAN HELP DRIVE ATTENDANCE

1. Register you and your colleagues: westmiworks.org/sia

2. Share on LinkedIn

3. Notify your professional organizations about this event

4. Let people know about the seminar as you have face-to-face, phone and email conversationsWord of mouth will always be the most effective form of promotion

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THURSDAY, APRIL 28 | PRINCE CONFERENCE CENTER, GRAND RAPIDS7:30AM REGISTRATION | 8AM-12PM SEMINAR

COST: $25, INCLUDES BREAKFAST

How to Create a Successful Internship Program, Cindy Brown, Hello West Michigan

Protecting Against Employee Data Theft, Rick Weber, Elijah

Interviewing & Selection ― Small Business Basics Panel

Leading Transformation: Practical Actions, Andrew Bennett, Keynote Speaker

Affordable Care Act: Three Years Later, Ryan Root, Berends Hendricks Stuit

Employment Law Trends, Jeff Fraser, Miller Johnson

Register today!WESTMIWORKS.ORG/SIA

West Michigan Works! is a division of ACSET, an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. TTY #711. Supported by the State of Michigan

Breakout Sessions

The ability of an organization to flourish flows from its leaders; transformational leaders create the conditions for trust, creativity, innovation, collaboration, and change. This presentation introduces Andrew Bennett’s Transformation Framework© that enables leaders to create environments where people can thrive.

Expect to learn:• The critical need to cultivate hope and inspiration• How unconscious beliefs and assumptions may be

creating limitations• How to develop leadership mastery

Transformational Leadership: Building a Thriving CultureKeynote

Andrew Bennett,former corporate executive

with over two decades of experience as a global

leadership and organizational culture consultant

Business Owners • CEOs/Presidents • Human Resource Professionals • Workforce Managers

ADMINISTRATIVE OFFICE Area Community Services

Employment & Training Council 1550 Leonard NE

Grand Rapids, MI 49505 (616) 336-4100

SERVICE CENTERS Allegan County

3255 122nd Ave Allegan, MI 49010

(269) 686-5079

220 East Main St Fennville, MI 49408

(269) 561-2001

Barry County 535 W Woodlawn Ave

Hastings, MI 49058 (269) 945-9545 ext. 144

Ionia County 301 W Main St

Ionia, MI 48846 (616) 389-8525

Kent County 121 Franklin SE

Grand Rapids, MI 40507 (616) 336-4040

215 Straight Ave NW Grand Rapids, MI 49504

(616) 336-4460

36 Applewood Dr Sparta, MI 49345

(616) 887-2960

Montcalm County 114 S Greenville W Dr Greenville, MI 48838

(616) 754-3611

Muskegon County 316 Morris Ave

Muskegon, MI 49440 (231) 724-6381

Ottawa County 121 Clover St

Holland, MI 49423 (616) 396-2154

West Michigan Works! is a division of ACSET, an equal opportunity employer/program.

Auxiliary aids and services are available upon request to individuals with disabilities.

TTY 711 Supported by the State of Michigan

2016 IMPACT AWARD WINNERS

Air Master Systems

Program: PATH Services: Subsidized Employment, Intensive Soft Skills, transportation assistance

Job Seeker Name: Orlando Hudgins

Orlando Hudgins was referred to the Michigan Works! PATH program in June 2015 and successfully completed the required intensive soft skills workshops. Orlando was very concerned that his background and the large gaps in his work history were holding him back from employment. Pushing forward, Orlando began volunteering at Christ Temple Church where his supervisor gave him excellent reviews. Based on this positive feedback as a volunteer, Orlando was offered subsidized employment at Air Master Systems, a top manufacturer of fume hood systems in Muskegon, MI. This match was facilitated by the relationships that Michigan Works! Business Solutions had established with Air Master to help fill their vacant positions. At Air Master, Michigan Works! paid Orlando’s wages for an agreed-upon 12 weeks. After six weeks of work, Air Master hired him in full time, offering him $12.00 per hour.

Air Master has reported that Orlando is doing very well on the job—he has actually gotten a bonus—and they are thankful for the connection to Orlando through Michigan Works!

St. Mary’s Mercy Health

Program: Medical Assistant Apprenticeship/WIOA Basic Services: Career Portfolio, MA Apprenticeship

Job Seeker Name: Michelle Jean

Michelle Jean is an outstanding example of the employer-focused, demand-driven model in action.

Michelle completed her CNA training in 2013 and began her medical career as a Patient Care Advocate for St. Mary’s Mercy Health. Michelle grew into her positon, but wanted to eventually return to school to further her medical career. Around this

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time, St. Mary’s Mercy Health identified great need for medical assistants. While many industries across the state are experiencing talent shortages, the gap is especially dire within healthcare. According to labor market data, support occupations such as home health aides, orderlies and phlebotomists, are projected to see 18% job growth over the next three years. The demand for Medical Assistants is expected to increase faster than most, with close to 100 openings per year projected in the Grand Rapids area alone.

In collaboration with West Michigan Works! and other community partners, a U.S. Department of Labor Registered Medical Assistant Apprenticeship (MA) Program was created. The MA Apprenticeship is the first-of-its-kind in Michigan, bringing together major healthcare providers in the region to collectively address the critical shortage of talent.

Michelle saw the MA apprenticeship program as the perfect opportunity to career ladder; she worked with a West Michigan Works! Career Coach to create a healthcare career portfolio that outlines her career goals, training and experience. Her Career Coach also guided her through the apprentice application process which ultimately led to her acceptance into the highly competitive Medical Apprentice Program.

Employers such are Mercy Health know that they can count on West Michigan Works! to help them build the qualified workforce that they need to thrive. “Our area healthcare providers been able to identify common skills sets and develop training to create a pool of candidates with the skills that they’ve identified as vital. It’s a proven model for finding and retaining talent,” said Deb Lyzenga, Regional Director of Business Solutions for West Michigan Works!

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You are invited to attend the

7th Annual Career Development Conference

This yearly event is a capstone of the school-to-career transition initiative focused on student graduation, career preparation and college admission. Students will compete in career-based events and hear from keynote speaker Lieutenant Governor Brian Calley and guest speaker Matthew Bennett.

Thursday, April 28, 2016

The Lansing Center 333 E. Michigan Ave., Lansing, MI 48933

To RSVP or volunteer, contact Beth Vander Ark

269.927.1799 x1192 or [email protected]

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