Web rtc expo v keynote final3
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Transcript of Web rtc expo v keynote final3
© COPYRIGHT 2014 DIALOGIC INC. ALL RIGHTS RESERVED.
VoIP Relevance to WebRTC
(and why that is important)
Jim Machi
SVP Marketing and Product Management
November 18, 2014
© COPYRIGHT 2014 DIALOGIC INC. ALL RIGHTS RESERVED. 2
WebRTC Has Similar Characteristics as VoIP
Architecture Scrambling
Hype Cycle
Seminal Event
Ecosystem
Revolutionary Technology
Integrated Communications
Stages of Deployment
© COPYRIGHT 2014 DIALOGIC INC. ALL RIGHTS RESERVED. 3
Progressive and Segmented dissemination
ACCESS
Client Access
Interop
IP Packets
SWITCHING /
TRUNKING
Transport and
Signaling
MULTIMEDIA
SERVICES
Voice, Fax, Video, UM,
Web for IVRs,
Conferencing, Click to
Call, Call Centers....
Service Creation Env QoS & Network Management
Progressive introduction of IPT Technology
Circa 1998
© COPYRIGHT 2014 DIALOGIC INC. ALL RIGHTS RESERVED. 4
Progressive and Segmented dissemination
ACCESS
Client Access Interop
WebRTC Packets
SWITCHING / TRUNKING
Transport and Signaling
MULTIMEDIA SERVICES
Voice, Fax, Video, UM, Web for IVVRs, Conferencing, Click to
Call, Contact Centers....
Service Creation Env QoS & Network Management
Progressive introduction of WebRTC Technology
Circa 2014
© COPYRIGHT 2014 DIALOGIC INC. ALL RIGHTS RESERVED. 5
Applications
Dialogic® IMG 2020
Dialogic® PowerMedia™ XMS Media Server
© COPYRIGHT 2014 DIALOGIC INC. ALL RIGHTS RESERVED. 6
Applications
C-MEX
Provisioning
API Notification
API Retrieval API
Call Completion Facebook
Web
Application
API Connect (Service Creation & Orchestration)
SMTP OAuth SMPP
Registration
Oauth &
Notification
CMEX APIs
SMSC
Dropbox
© COPYRIGHT 2014 DIALOGIC INC. ALL RIGHTS RESERVED. 7
Target Applications
Contact Centers
Ad Sponsored Services
Visual Voicemail
Video Conferencing
WebRTC provides the opportunity to
improve customer care and strengthen
loyalty by offering more personalized
services that are easier to use. Steven Chuey, Unisys VP Telecommunications Solutions
© COPYRIGHT 2014 DIALOGIC INC. ALL RIGHTS RESERVED. 8
Applications
Customer Self Care & VAS Audio & Video conferencing
Cloud ACD
Click to Call
Video Call Center
IVR &Video IVR
Benefits User – seamless contact center experience
Contact center– integrate CC services into the web
Fulfills Any Device to Any Device Promise for Video Conferencing
Ad Hoc Conferencing
Eliminates SIP Client Licensing
SIP Network / SIP Proxy IMS/LTE/ Softswitch
SIP Calls or WebRTC
SIP Network
Media Server Control: SIP / MSML/MOML
SIP Call Control
RTP VIDEO
RTP AUDIO
SQL Server Database with Web Services
Content requests via IP
MRF Farm
Dialogic® PowerMedia™ XMS Media Server
© COPYRIGHT 2014 DIALOGIC INC. ALL RIGHTS RESERVED. 9
Wake Up One Day
Wireless Service Provider
Applications
Standards
2nd Gen Architecture
Interop
Business Useful
© COPYRIGHT 2013 DIALOGIC INC. ALL RIGHTS RESERVED. 11
Dialogic and Network Fuel among others as well as related logos, are either registered trademarks or trademarks of Dialogic Inc. and all companies controlling, controlled by, or under common control with Dialogic Inc. (“Dialogic”). The names of actual companies and products mentioned herein are the trademarks of their respective owners.
11/14
dialogic.com