Web 2.0, Social Media and Records Management.
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Transcript of Web 2.0, Social Media and Records Management.
Adelaide Parr and Kirsten Wright14 May 2010
WEB 2.0,SOCIAL MEDIAANDRECORDS MANAGEMENT
WEB 2.0 IS…
WHY USE THEM?
• Because you can
• Image of organisation
• Increased faculty of business
• Interaction
• Dynamic
• Trackable and targeted
ISSUES TO CONSIDER
General issues
•Privacy
•Identity
•Lowest common denominator
•Depersonalised
•Overwhelming
•High maintenance
•Immersive
•Requires certain skills
•How do you choose which to use?
•Portions of the community were excluded
•Who owns your data?
RM and organisational issues
•Privacy
•Accountability
•Tone
•Authenticity
•Context
•Currency of information
•Use of personal vs. corporate technology
•Cloud computing
•Capture
•Retention
Kirsten Wright
PHONE 9919 9552EMAIL
[email protected] @ktaines
CONTACT DETAILS
Adelaide Parr
PHONE 9919 5345EMAIL
[email protected] @lallylives