Vodafone online monitor, 220313

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Today’s Newspaper Cuttings

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Vodafone online monitor, 220313

Transcript of Vodafone online monitor, 220313

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Today’s Newspaper

Cuttings

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17 March 2013

Today’s news in the papers

First Skyparks inauguration – Vodafone direct

Illum Ir-roaming ma’ GO Travel – Go direct

Vodafone tappoggja t-talent lokali – Vodafone direct

Kullhadd Kumpaniji Maltin jinghaqdu ghal Corporate Social Responsability Day 2013 – HSBC CSR

MaltaToday GO Travel pins down amount of Maltese travellers – Go direct

Maltese companies join forces for CSR Day 2013 – HSBC CSR

Melita supports Business Leaders Malta – Melita direct

Vodafone and McLaren announce partnership announcement – Vodafone direct

Vodafone supports local talent with Tenishia – Vodafone direct

Manic Hard Rock Rising – Go direct

Il-Mument GO Travel – Go direct

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17 March 2013

Today’s news in the papers

The Sunday Times Crimsonwing delivers property management solution to SkyParks – General

Go signs up 500th roaming partner – Go direct

Hard Rock Rising kicks off – Go indirect Domestic violence victims pampered on Women’s Day – HSBC CSR

The Malta Independent on Sunday GO Travel – Go direct

HSBC Malta and MCAST treat domestic violence shelter residents to a day of pampering on Women’s Day – HSBC CSR Maltese companies join forces for CSR Day – HSBC CSR

Melita supports Business Leaders Malta – Melita direct

Vodafone supports local talent with Tenishia – Vodafone direct

It-Torca GO Travel – Go direct

Mhabbra l-finali tal-Hard Rock Rising f’Malta – Go indirect

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Vodafone in the news

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CLIENT: VODAOFNE CSR DIRECT MEDIUM: DI-VE.COM DATE: 15 MARCH 2013

Companies to increase childhood vaccination in Mozambique Article By: di-ve.com news

Despite major advances in the funding and availability of vaccines worldwide, it is estimated

that up to a fifth of children worldwide still do not receive basic vaccines. In order to address

this issue, GSK has now formed a partnership with Vodafone to harness innovative mobile

technology to help vaccinate more children against common infectious diseases in Africa. The

proliferation of mobile phones in Africa offers an opportunity to create innovative and cost-

effective ways to address barriers to universal vaccination.

The initial focus of the new GSK-Vodafone partnership will be a one-year pilot vaccination

project in Mozambique, supported by Save the Children and run in collaboration with the

Mozambique Ministry of Health. This project aims to establish if mobile technology solutions

could increase the proportion of children covered by vaccination in Mozambique by an

additional 5-10% through helping to encourage mothers to take up vaccination services,

support health workers, improve record keeping, and enable better management of vaccine

stock.

If successful, the project will create a model that can be replicated throughout Mozambique

and then scaled across Africa to reach thousands more children with life-saving vaccination.

CEO of GSK Sir Andrew Witty said: “Innovative technologies – whether mobile devices,

medicines or vaccines – are helping to transform global health. Organisations such as

UNICEF and GAVI have played a key role in making vaccines much more accessible in

Africa but barriers still exist which stop children from benefitting from basic immunisation.

This new partnership combines GSK’s expertise, knowledge and resources with those of

Vodafone with the potential to deliver life-saving vaccines to tens of thousands more children

in Mozambique. Our hope is that together we will create a sustainable and scalable model

which could ultimately be replicated to help more children live healthy lives across

developing countries.”

CEO of Vodafone Vittorio Colao added; “Vodafone is committed to investing in mobile

technologies that can transform healthcare in both developed and emerging markets. These

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CLIENT: VODAOFNE CSR DIRECT MEDIUM: DI-VE.COM DATE: 15 MARCH 2013

partnerships have the potential to save millions of children’s lives in some of the world’s

poorest countries and we are delighted to support this critically important endeavour.”

The pilot will include up to 100 clinics and will be independently tested to prove its impact,

effectiveness and cost benefits. To ensure open access, the platform will be available to

caregivers across any mobile network and can be used to increase take-up of any selected

vaccine.

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CLIENT: VODAFONE CSR DIRECT MEDIUM: INDEPENDENT.COM DATE: 15 MARCH 2013

GSK partners Vodafone to increase childhood vaccination in Mozambique Friday, 15 March 2013, 15:12

Despite major advances in the funding and availability of vaccines worldwide, it is estimated that up to a fifth of children worldwide still do not receive basic vaccines. In order to address this issue, GSK has now formed a partnership with Vodafone to harness innovative mobile technology to help vaccinate more children against common infectious diseases in Africa. The proliferation of mobile phones in Africa offers an opportunity to create innovative and cost-effective ways to address barriers to universal vaccination.

The initial focus of the new GSK-Vodafone partnership will be a one-year pilot vaccination project in Mozambique, supported by Save the Children and run in collaboration with the Mozambique Ministry of Health. This project aims to establish if mobile technology solutions could increase the proportion of children covered by vaccination in Mozambique by an additional 5-10% through helping to encourage mothers to take up vaccination services, support health workers, improve record keeping, and enable better management of vaccine stock.

If successful, the project will create a model that can be replicated throughout Mozambique and then scaled across Africa to reach thousands more children with life-saving vaccination.

Sir Andrew Witty, CEO of GSK, said: “Innovative technologies – whether mobile devices, medicines or vaccines – are helping to transform global health. Organisations such as UNICEF and GAVI have played a key role in making vaccines much more accessible in Africa but barriers still exist which stop children from benefitting from basic immunisation. This new partnership combines GSK’s expertise, knowledge and resources with those of Vodafone with the potential to deliver life-saving vaccines to tens of thousands more children in Mozambique. Our hope is that together we will create a sustainable and scalable model which could ultimately be replicated to help more children live healthy lives across developing countries.”

Vittorio Colao, CEO of Vodafone, said: “Vodafone is committed to investing in mobile technologies that can transform healthcare in both developed and emerging markets. These partnerships have the potential to save millions of children’s lives in some of the world’s poorest countries and we are delighted to support this critically important endeavour.”

The pilot will include up to 100 clinics and will be independently tested to prove its impact, effectiveness and cost benefits. To ensure open access, the platform will be

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CLIENT: VODAFONE CSR DIRECT MEDIUM: INDEPENDENT.COM DATE: 15 MARCH 2013

available to caregivers across any mobile network and can be used to increase take-up of any selected vaccine.

GSK is a global healthcare company with a long history in the developing world. Its vaccines are included in immunisation campaigns in 173 countries worldwide and of more than 80% of the 1.1 billion vaccine doses delivered in 2011 were shipped for use in developing countries.

GlaxoSmithKline, a world’s leading research-based pharmaceutical and healthcare company, is committed to improving the quality of human life by enabling people to do more, feel better and live longer. For further information please visit www.gsk.com

One of the world's largest mobile communications companies, Vodafone has experience of developing commercial mobile health solutions in African countries. Currently, 5,000 clinics across Tanzania use Vodafone’s mobile stock management service to track malaria treatments and more than 1,800 remote community healthcare workers in South Africa are using a mobile solution to access and update patient records.

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CLIENT: VODAFONE DIRECT MEDIUM: TIMESOFMALTA.COM DATE: 15 MARCH 2013

Friday, March 15, 2013

Vodafone to end McLaren sponsorship

British mobile operator Vodafone will end its seven-year title sponsorship of Formula One team McLaren at the end of the 2013 season, the team confirmed yesterday.

Vodafone said the sponsorship, which started in 2007 and was worth up to $75 million a year, was being ended following a review of marketing strategy.

“We’re immensely proud that, having been set a number of ambitious challenges by Vodafone back in 2007, together we’ve met or exceeded each and every one,” McLaren team principal Martin Whitmarsh said in a statement released at the season-opening Australian Grand Prix.

“Our focus is on continuing to drive results for all our partners throughout the 2013 season and we look forward to making a major title partnership announcement towards the end of the year.”

British-based McLaren won the world title through Lewis Hamilton in 2008, the second year of the Vodafone deal, and have also had another British world champion, Jenson Button, driving for them since 2010.

“We have been very happy with our engagement with McLaren,” Vodafone Chief Commercial Officer Morten Lundal said in a statement.

“Our relationship has been a key ingredient in bringing the Vodafone brand to where it is today. However, our brand is evolving, and we’ve concluded we will have less of a need for this kind of exposure in future.”

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CLIENT: VODAFONE DIRECT MEDIUM: TIMESOFMALTA.COM DATE: 15 MARCH 2013

Thursday, March 14, 2013

71 per cent of business mobile customers use a smartphone

Vodafone’s acting head of enterprise and wholesale business Joseph Cuschieri says

demand is driving the technology because users can enjoy their mobile devices’ capability only if the necessary speeds are

available.

As a result of the explosion in the popularity of mobile devices, 71 per cent of business segment customers in Vodafone Malta’s market use a smartphone.

That is compared to 22 per cent of personal users, Vodafone’s acting head of enterprise and wholesale business Joseph Cuschieri explained in an interview.

“The smartphone penetration is increasing big time,” he said. “What customers ask for most is capability. They want speed, coverage, and good access for their applications, social media and e-mail. With the capability of today’s devices, the hunger is increasing. For example, news media have their own mobile app or the mobile version of their news website. Within the next five years or so, close to 70 per cent of our customer base will be using some sort of basic smartphone.”

The demand for more capable phones, more speed and more services on smartphone and tablets manifests itself quite clearly when some interesting new device is launched.

“What amazes me most is when we have a new device coming on stream like the iPhone 5 and customers just couldn’t wait,” Mr Cuschieri continued. “I was inundated with requests and had to face the anger of customers who wanted the device immediately. They want to have it first, and if they are not on the pre-booking list they insist on getting on it.”

Vodafone is Apple’s official communications partner in Malta.

The operator currently provides a mobile broadband speed of 21.6 Mbps nationwide and the rollout of faster 42.2Mbps access is moving ahead at a good pace. However, even faster speeds are in sight as Vodafone is planning the launch of long term evolution (LTE) or 4G mobile communication. It begs the question: are devices driving demand or is demand driving devices and technology?

Mr Cuschieri said the demand is driving the technology because users can enjoy their mobile devices’ capability only if the necessary speeds are available. There are very few devices available which are LTE-enabled but Mr Cuschieri believes that within a year they will be available.

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CLIENT: VODAFONE DIRECT MEDIUM: TIMESOFMALTA.COM DATE: 15 MARCH 2013

Users still prefer the iPhone, particularly business customers

“If people start buying them locally or from abroad and you don’t have an LTE network with much higher speeds and better performance, then people won’t get the best experience. Then, ultimately, if the competitors are investing in more speed and more bandwidth you need to keep up.”

Mobile internet access tariffs are significantly higher than fixed-line internet access at home or at the office. Vodafone’s top executive explained mobile broadband is more expensive because the technology is more expensive than fixed-line technology. Licences for the frequencies have to be acquired and the network has to be kept updated. Mobile broadband is more popular overseas where users tend to be frequent travellers. In Malta internet keys are not sold on the same levels as abroad because people are not too far away from home. Smartphone users who have a data bundle do not buy an additional internet key as an extra because it becomes too expensive.

Asked to indicate smartphone and operating systems preferences, Mr Cuschieri confirmed the popularity of the Apple iPhone and Android-based devices.

“Users still prefer the iPhone, particularly business customers. They are switching from Blackberry to iPhone; iPhone is still predominant, but Samsung is becoming the device of choice for Android users,” Mr Cuschieri pointed out. “When I tried the Windows Phone I liked it, particularly the e-mail experience which I think is better than Android.”

Vodafone has already announced a €59 million investment to upgrade its core network further. Apart from higher speeds, the investment will also upgrade systems that that interact directly with customers, especially online.

“Personally I am not happy with the level of progress we have made locally in terms of online self-care,” Mr Cuschieri said. “That is the strategy we are pursuing. What we need is an app that offers online customer service. That is where we want to go and we are building the foundations for it. We will improve our customer relationship management platform. That will give us the capability to serve customers more online and customers have both live agents and self-care options.”

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CLIENT: VODAFONE CSR DIRECT MEDIUM: JOSANNECASSAR.COM DATE: 15 MARCH 2013

Vodafone Foundation’s Instant Network

wins GSMA Humanitarian Award

The Vodafone Foundation’s Instant Network, a portable mobile phone network which helps

people connect with their relatives in situations of natural disasters just won the GSMA

Humanitarian award at the Mobile World Congress held in Barcelona.

The Vodafone Foundation’s Instant Network is a portable mobile phone network which packs

into three suitcases, weighs less than 100kg and can be taken on commercial flights. Once on

location, a network can be established in 40 minutes. The ‘ultra-portable’ mobile network can

provide coverage of three to five kilometres and the GSM base station can transmit and

receive thousands of text messages and dozens of calls simultaneously. The Instant Network

has been recently deployed in Baganga for the first time and has been used in an emergency

disaster situation, where it provided communications during sever droughts in Kaikor,

Northern Kenya.

Andrew Dunnett, Director at Vodafone Foundation, said, “The Instant Network is part of our

Mobile for Good programme, where the Foundation is combining funding with mobile

technology as an enabler. Providing mobile communications in a disaster situation enables aid

agencies to work faster and more effectively, helps reunite families and saves lives.”

The Instant Network, developed by Vodafone in collaboration with Huawei, is deployed in

partnership with emergency communications specialists Télécoms Sans Frontières and Smart

Communications. In December of 2012, thousands of people in the Philippines were hit by

the massive Typhoon Pablo, communication lines were cut, buildings were flattened, cell sites

and telecoms transmission facilities suffered a lot of damage. With the deployment of the

Vodafone Foundation’s Instant Network thousands of people that were hit by this typhoon

managed to contact their relatives and aid agencies whilst carrying out life-saving emergency

work that needed this much awaited communications tool during their work.

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CLIENT: VODAFONE CSR DIRECT MEDIUM: JOSANNECASSAR.COM DATE: 15 MARCH 2013

In February 2013, the Vodafone Foundation’s Instant Network was set-up in Kaikor in

partnership with Safaricom and the Kenyan Red Cross to assist with relief efforts and the

delivery of food. The Kaikor community of 15,000 previously went by without power,

running water or reliable communications and was dependent upon aid agencies such as the

Red Cross to provide medical and educational support and sanitation. In its 47 days of

deployment, 264,104 calls were made over the Instant Network, including almost 12,000 free

minutes used by aid agencies and humanitarians calling centres for those people without

access to a phone.

Ramon Isberto, Head of Public Affairs, Smart Communications, said, “We are delighted to be

collaborating with the Vodafone Foundation and Télécoms Sans Frontières to respond to the

extraordinary challenges posed by Typhoon Pablo. This will complement our efforts to fully

restore communications services in parts of the province where the typhoon’s damage has

been severe.”

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CLIENT: VODAFONE DIRECT MEDIUM: JOSANNECASSAR.COM DATE: 15 MARCH 2013

More benefits when switching to Vodafone

Vodafone is giving the opportunity to all new and existing Vodafone customers who register

their interest on www.vodafone.com.mt/topupandwin and top up with €10 or more to win 2

VIP tickets daily and/or a grand prize of 2 backstage passes for the Vodafone Tenishia in

Concert 2013 being held at the MFCC on the 30th March.

“We are always finding new ways to give something back to our customers,” said Sandro

Pisani, Head of Marketing at Vodafone Malta. “The Vodafone Tenishia in Concert 2013

promises to be yet another staple event in the Maltese Islands and we are very glad to be

offering some of our customers the opportunity to win tickets and experience first hand the

internationally and locally renowned duo.”

When switching to Vodafone, apart from the chance to win with the Vodafone Tenishia in

Concert competition, new prepaid customers also get 200 minutes on the Vodafone network

and 200 SMS to local number plus 200MB for free for 30 days.

The lucky winners will be announced daily on Vodafone’s Facebook page.

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CLIENT: VODAFONE DIRECT MEDIUM: THE MALTA INDEPENDENT DATE: 14 MARCH 2013

Partnership announcement Thursday, 14 March 2013, 18:57

Vodafone and McLaren have today confirmed that their very successful seven-year title partnership will conclude at the end of the 2013 season.

Since 2007, Vodafone and McLaren have formed one of the most successful partnerships in the history of motorsport. In the past six years, Vodafone McLaren Mercedes has scored 34 Grand Prix victories, won the 2008 Drivers’ World Championship and last season won seven races – no other team won more.

Having met and exceeded all the highly ambitious targets that Vodafone had set for its title partnership with McLaren, the company has now decided to focus on business priorities away from Formula 1 sponsorship.

Vodafone continues to be only McLaren’s fourth title partner in its 50-year history and we are committed to innovate together, both on and off the track, for the rest of this year.

While the current title partnership is in place with Vodafone, McLaren will not disclose its new title partnership, but will make an exciting announcement on 2nd December 2013, following the last Grand Prix of the season.

Vodafone Group Chief Commercial Officer Morten Lundal said: “Vodafone and McLaren set ourselves highly ambitious goals in 2007. Over the past six years, we've set new standards in sports marketing together, and in doing so have achieved all of those objectives. We look forward to continuing to work together throughout the 2013 season.”

Vodafone McLaren Mercedes Team Principal Martin Whitmarsh said: “We're immensely proud that, having been set a number of ambitious challenges by Vodafone back in 2007, together we've met or exceeded each and every one. Our focus is on continuing to drive results for all our partners throughout the 2013 season and we look forward to making a major title partnership announcement towards the end of the year.”

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CLIENT: VODAFONE DIRECT MEDIUM: DI-VE.COM DATE: 14 MARCH 2013

Tenishia In Concert at MFCC

Article By: di-ve.com news

Tenishia will be heading once again to MFCC (Malta's largest indoor Venue) on

Saturday the 30th March to present the second edition of The Vodafone TENISHIA in

CONCERT.

Following the huge success that Tenishia had with last years edition , the release of the highly

acclaimed 'Memory of a Dream' album, ranking at no 50 in the DJ Mag Top 100 Results, and

stellar performances at Tomorrow land, Ultra Music Festival , Ministry of sound,

Godskitchen, Privilege and many more , they will be joining forces with Fresh Events and

Vibe FM for this arena show to mark another milestone in their career.

TENISHIA in CONCERT will be the ultimate show and not a regular DJ gig. The arena will

receive a custom design production where the whole show will be supported by the next

generation Visuals, Pyrotechnics, Lights & sound. The event will be professionally filmed and

distributed at a later stage

With Fresh Events responsible for numerous big production arena shows and sell out events

you can be sure that combined with Tenishia's unique musical skills the result will be

something very special indeed.

Betsie Larkin (UK)

• Betsie Larkin & Ferry Corsten – Stars (Tenishia remix)

• Ferry Corsten & Betsie Larkin – Not coming down & Made of Love

• Betsie Larkin & Lange – Obvious

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CLIENT: VODAFONE DIRECT MEDIUM: DI-VE.COM DATE: 14 MARCH 2013

Best known for her emotionally-charged writing and vocals in the EDM genre, Betsie Larkin

has given fans a stunning collection of original songs through her career as a solo artist,

featured vocalist, and more recently as a member of the indie duo, Silvermine. As a touring

artist, Betsie has circled the globe several times over.

Chris Jones (UK)

• Tenishia feat. Chris Jones - Memory of a Dream

• Armin Van Buuren & Roger Shah feat. Chris Jones – Going wrong

UK singer Chris Jones is best known for his collaborations with Armin van Buuren and Roger

Shah. Chris was headhunted to write and perform in the Trance scene; he went on to work

with one of the world’s top DJs Roger Shah. Together they collaborated on what was to

become one of the biggest selling dance tracks of all time “Going Wrong”. The world’s

number one DJ Armin van Buuren joined forces on the track with Roger and Chris and its

popularity erupted. Chris performed the track live during Armin’s legendary ‘Armin Only’

world tour including Holland, Melbourne, Sydney, Romania, Poland, Belgium and the

America's.

Eller Van Buuren (Holland)

• Armin Van Buuren & Gabriel & Dresden - Zocalo

• Tenishia feat. Chris Jones - Memory of a Dream

He’s more than just a guitar player. Eller van Buuren has all the talent and persistency one

needs to build himself a solid career in music. Music in every sense of the word, as Eller

doesn’t restrict himself to just one genre. This crossover-hungry ‘rock but not roll’ star grew

up with the influence of a future number one DJ by his side. Growing up in a musical family

didn’t only result in an open minded musical tastes, it also led to some very exciting collabs

and fusions of sounds. A busy guy with plenty to do, lots to discover and even more to find

out about. And that’s exactly what we’re going to do.

Ivan Grech (Winter Moods)

• Tenishia feat Ivan Grech - Ghosts of Love (Memory of a Dream album 2012)

• Winter Moods - Marigold (Tenishia remix)

• Winter Moods - Everyday Song (Tenishia remix)

• Winter Moods - Sun won't Shine (Tenishia remix)

Winter Moods have produced some of the most popular songs in Malta. Originating from

Senglea, with rock roots and influences, over the years Winter Moods' music evolved into the

most loved melodies on the island including Marigold, Everyday Song, Come To You, Sarah

and many more. Winter Moods are Malta's top selling artists. Over the years the band has

consistently topped the charts and won a string of awards. The band etched its name in

Maltese music history with memorable concerts and record-breaking audiences at the Valletta

Waterfront in 2008 and The Granaries, Floriana in 2010 – the latter attended by more than

10,000 people.

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CLIENT: VODAFONE DIRECT MEDIUM: DI-VE.COM DATE: 14 MARCH 2013

Jan Johnston (UK)

• Jan Johnston meets Tenishia - Flesh

• Tenishia & Jan Jonston - As it should

Working close with electronic music legends such as BT, Chicane and Paul Oakenfold, 'The

1st lady in Trance', Jan Johnston, comes along way into the Electronic Dance Music scene

creating gem vocals that has marked the trance music genre forever. Her tracks 'Skydive' and

'Flesh' were amongst the most popular tracks released on Perfecto Records and hammered by

most of the World Top DJs including Tiesto in the golden years of trance.

MC STRETCH ( Holland)

The Official host of Tomorrowland Main Stage and the voice behind the Legendary Intro's at

Tiesto in Concert & Armin Only. In the past two years MC Stretch performed successfully all

over the world and appeared in The Netherlands (Energy The Network, Emporium,

Tomorrowland, Freshtival, Veronica Magazine’s Fiësta Summerfestival, Mysteryland, etc

etc); Belgium (Daydream Festival); Brazil (Sensation Sao Paulo); Russia (Ferry Corsten’s

Grand Finale, Moscow) and Australia (Stereosonic 2011).

Event Details :

• Date: 30th March 2013

• Venue: MFCC , Ta Qali, Limits of Rabat , Malta

• Duration: 20.00 - 04.00

• General Entrance Fee: € 20/25

• Golden Circle VIP Area: € 40 - Includes access to a Front of stage VIP area , Separate

Fast (No Queuing) Entrance, exclusive VIP toilets and bar. Only 400 will be available.

• Hosted by – MC STRETCH (Official Host of Tomorrowland Main Stage , Tiesto in

Concert & Armin Only)

Doors Open : 20.00

Ticket outlets :

Springfield – The Point (Sliema) & Valletta

La Krepree – Msida (University area) & Bugibba

FACT – Qormi

Royal Impact – Zabbar

Online – www.ticketline.com.mt.

For bookings or more info:

Log on: www.tenishia.com

Email: [email protected] & [email protected]

Info line: +356 99373740 & +356 99901099

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Other stories in the news

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CLIENT: GO DIRECT MEDIUM: TIMESOFMALTA.COM DATE: 17 MARCH 2013

Sunday, March 17, 2013

Go signs up 500th roaming partner

Telecoms group Go is to sign up its 500th roaming partner, enabling its customers to enjoy service in more than 200 countries and territories.

Customer requirements and smartphone capabilities are making increasing demands of service providers which imply a series of prerequisites on the choice of roaming partners. Voice and text messages are taken for granted and categorised as a bare necessity of mobile usage. The challenge for providers is data.

Most of Go’s 500 roaming partners are able to offer data service levels Maltese customers are accustomed to, Go said.

Recent figures released by the National Statistics Office showed that around 331,000 Maltese travelled overseas last year. Those figures have considerable implications on the service expected from mobile operators.

Since the merger and formation of Go plc, the company embarked on a financial commitment of €100 million aimed at the full rehaul of its current and future infrastructure and services. One of the major initiatives included in this project was the consolidation and extension of the company’s international roaming service.

Roaming involves the switching of a customer’s mobile line to the network of a roaming partner at arrival in a destination.

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CLIENT: HSBC CSR MEDIUM: TIMESOFMALTA.COM DATE: 19 MARCH 2013

Tuesday, March 19, 2013, 15:01

Volunteers give a helping hand

Seven care homes found the generous helping hand of 500 volunteers from eight companies today - on Corporate Social Responsibility Day.

Arrow Pharma and HSBC Malta employees teamed up at Fra Diegu Home in Ħamrun; Deloitte employees carried out works at Dar Qalb ta' Ġesu' in Santa Venera; Farsons Group at Dar il-Wens in Kalkara; Tumas Group at Dar Merħba Bik in Balzan; Munich Re and MSV Life joined forces at Caritas Therapeutic Centre in San Blas; while employees from Vassallo Group focused their efforts at St Jeanne Antide Foundation in Tarxien.

In Gozo, a group of volunteers from HSBC Malta toiled at Arka Respite Centre. CSR Day 2013 also received support from Junior Chamber International, the Sovereign Military Order of Malta, Red Cross Malta and the International Police Association.

The volunteers were visited by acting President Dolores Cristina, Archbishop Paul Cremona, and the Minister for Social Dialogue Helena Dalli.

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CLIENT: HSBC CSR MEDIUM: MALTATODAY.COM.MT DATE: 19 MARCH 2013

National Tuesday 19 March 2013 - 12:57

Acting President, social dialogue minister laud voluntary work 500 employees from eight companies team up together to deliver a full day of voluntary work in several homes run by the Church in both Malta and Gozo.

Acting president Dolores Cristina and Social Dialogue Minister Helena Dalli visit voluntary work carried out at Dar Merhba Bik.

Acting President Dolores Cristina and Social Dialogue Minister Helena Dalli lauded the voluntary work

taking place on Corporate Social Responsibility (CSR) Day where some 500 volunteers from eight

companies are helping out caring institutions across Malta and Gozo.

The work consists of various chores such as gardening, maintenance works, painting, whitewashing

and sewing of curtains.

Visiting the works being carried out by Tumas Group at Dar Merhba Bik in Balzan, Cristina and Dalli

said voluntary work in all sectors of society was much needed and welcomed.

Archbishop Paul Cremona also paid a visit to Dar Merhba Bik.

Dalli expressed her appreciation for the time and energy that the participating companies and staff

members put into this year's CSR Day. "Apart from promoting volunteering, such an initiative is in

itself a team building even and enhances the team spirit among employees," she said.

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CLIENT: HSBC CSR MEDIUM: MALTATODAY.COM.MT DATE: 19 MARCH 2013

Dar Merhba Bik is a Church-run home for victims of domestic violence and currently provides shelter

to 13 women and eight children, the youngest being a 3-week-old baby.

Speaking on domestic violence, Minister Dalli said that even though laws protecting victims of

domestic violence have been enacted, yet the most difficult problem was bringing about culture

change.

"We dream of living in a society where there would be no need for such shelters as it would mean that

people were living comfortable and safely in their own homes," she said.

She also applauded the work carried out by such homes who were providing shelter and safety to

victims of domestic violence.

On her part, Acting President Cristina stressed that no violence was ever justified or excused.

"It is society's duty to teach children from an early age that problems are not solved through

confrontation or aggressiveness but through communication and being assertive."

Cristina said it was important that young students are taught communication, conflict management

and anger management at school.

"The ugliness of domestic violence is only known by its victims. We can emphatise and try to

understand but we can never know what it means to be abused by those who should love you and

whom you trust," she said.

Arrow Pharma and HSBC Malta employees teamed up at Fra Diegu Home in Ħamrun; Deloitte

employees carried out works at Dar Qalb ta' Ġesu' in Santa Venera; Farsons Group at Dar il-Wens

in Kalkara; Tumas Group at Dar Merħba Bik in Balzan; Munich Re and MSV Life joined forces at

Caritas Therapeutic Centre in San Blas; while employees from Vassallo Group focused their efforts

at St Jeanne Antide Foundation in Tarxien.

In Gozo, a group of volunteers from HSBC Malta also worked away at Arka Respite Centre. CSR Day

2013 also received support from Junior Chamber International, the Sovereign Military Order of

Malta, Red Cross Malta and the International Police Association.

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CLIENT: HSBC CSR MEDIUM: MALTASTAR.COM DATE: 19 MARCH 2013

Volunteers from eight corporations mark CSR Day

Tuesday, 19 Mar 2013, 15:27

Seven caring institutions were renovated thanks to voluntary work carried out on Corporate

Social Responsibility (CSR) Day 2013, organised annually on 19 March, with around 500

volunteers from eight Maltese companies taking part in aid of caring institutions across Malta

and Gozo. The work consisted of various chores such as gardening, maintenance works,

painting and whitewashing as well as sewing of curtains.

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CLIENT: HSBC CSR MEDIUM: MALTASTAR.COM DATE: 19 MARCH 2013

Arrow Pharma and HSBC Malta employees teamed up at Fra Diegu Home in Ħamrun; Deloitte

employees carried out works at Dar Qalb ta' Ġesu' in Santa Venera; Farsons Group at Dar il-Wens in

Kalkara; Tumas Group at Dar Merħba Bik in Balzan; Munich Re and MSV Life joined forces at Caritas

Therapeutic Centre in San Blas; while employees from Vassallo Group focused their efforts at St

Jeanne Antide Foundation in Tarxien.

In Gozo, a group of volunteers from HSBC Malta also worked away at Arka Respite Centre. CSR Day

2013 also received support from Junior Chamber International, the Sovereign Military Order of Malta,

Red Cross Malta and the International Police Association.

The volunteers were paid a visit by Her Excellency Acting President of Malta Dolores Cristina, His

Grace the Archbishop Paul Cremona, and Hon Minister for Social Dialogue, Consumer Affairs & Civil

Liberties Helena Dalli, who thanked all volunteers for their commitment and dedication towards this

worthy cause.

Dr Dalli expressed her appreciation for the time and energy that the participating companies and staff

members put into this year’s CSR Day and said that apart from promoting volunteering, such an

initiative was in itself a team building event.

Photocaption: Some 500 volunteers lent a hand on CSR Day 2013 in aid of caring institutions and

residential homes across Malta and Gozo.

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CLIENT: HSBC CSR MEDIUM: DI-VE.COM DATE: 19 MARCH 2013

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CLIENT: HSBC CSR MEDIUM: DI-VE.COM DATE: 19 MARCH 2013

Volunteers make CSR day a success Article By: di-ve.com news

Seven caring institutions were renovated thanks to voluntary work carried out on Corporate

Social Responsibility (CSR) Day 2013, organised annually on March 19, with around 500

volunteers from eight Maltese companies taking part in aid of caring institutions across Malta

and Gozo. The work consisted of various chores such as gardening, maintenance works,

painting and whitewashing as well as sewing of curtains.

The volunteers were paid a visit by Acting President Dolores Cristina, Archbishop Paul

Cremona, and Minister for Social Dialogue, Consumer Affairs and Civil Liberties Helena

Dalli who announced the Government will be setting up a round table for NGOs and the

voluntary sector to act as a consultative forum between the government and social partners

involved in the local voluntary sector.

The Minister spoke about the Government’s proposals on the voluntary sector in Malta. In

the presence of the CEOs of the participant companies, Helena Dalli reiteriated the

Government’s commitment to improve fiscal incentives for companies who donate funds to

NGOs and voluntary organisations.

While thanking the companies, organisers and employees, the Minister appealed for more

CSR activities by other companies who up to now do not include such activities in their

calendar.

Arrow Pharma and HSBC Malta employees teamed up at Fra Diegu Home in Ħamrun;

Deloitte employees carried out works at Dar Qalb ta' Ġesu' in Santa Venera; Farsons Group at

Dar il-Wens in Kalkara; Tumas Group at Dar Merħba Bik in Balzan; Munich Re and MSV

Life joined forces at Caritas Therapeutic Centre in San Blas; while employees from Vassallo

Group focused their efforts at St Jeanne Antide Foundation in Tarxien.

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CLIENT: HSBC CSR MEDIUM: DI-VE.COM DATE: 19 MARCH 2013

In Gozo, a group of volunteers from HSBC Malta also worked away at Arka Respite Centre.

CSR Day 2013 also received support from Junior Chamber International, the Sovereign

Military Order of Malta, Red Cross Malta and the International Police Association.

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CLIENT: HSBC CSR MEDIUM: JOSANNECASSAR.COM DATE: 20 MARCH 2013

500 volunteers from eight companies join

forces to make a difference

Pictured above: HE Acting President of Malta Dolores Cristina, with (from

left) HG Archbishop Paul Cremona, Hon Minister Helena Dalli, and representatives from

participating companies

Page 31: Vodafone online monitor, 220313

CLIENT: HSBC CSR MEDIUM: JOSANNECASSAR.COM DATE: 20 MARCH 2013

Seven caring institutions were renovated thanks to voluntary work carried out on Corporate

Social Responsibility (CSR) Day 2013, organised annually on 19 March, with around 500

volunteers from eight Maltese companies taking part in aid of caring institutions across Malta

and Gozo. The work consisted of various chores such as gardening, maintenance works,

painting and whitewashing as well as sewing of curtains.

Arrow Pharma and HSBC Malta employees teamed up at Fra Diegu Home in Ħamrun;

Deloitte employees carried out works at Dar Qalb ta’ Ġesu’ in Santa Venera; Farsons Group

at Dar il-Wens in Kalkara; Tumas Group at Dar Merħba Bik in Balzan; Munich Re and MSV

Life joined forces at Caritas Therapeutic Centre in San Blas; while employees from Vassallo

Group focused their efforts at St Jeanne Antide Foundation in Tarxien.

In Gozo, a group of volunteers from HSBC Malta also worked away at Arka Respite Centre.

CSR Day 2013 also received support from Junior Chamber International, the Sovereign

Military Order of Malta, Red Cross Malta and the International Police Association.

The volunteers were paid a visit by Her Excellency Acting President of Malta Dolores

Cristina, His Grace the Archbishop Paul Cremona, and Hon Minister for Social Dialogue,

Consumer Affairs & Civil Liberties Helena Dalli, who thanked all volunteers for their

commitment and dedication towards this worthy cause.

Hon Dr Dalli expressed her appreciation for the time and energy that the participating

companies and staff members put into this year’s CSR Day and said that apart from

promoting volunteering, such an initiative was in itself a team building event.

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CLIENT: HSBC CSR MEDIUM: GOZONEWS.COM DATE: 19 MARCH 2013

500 employees from 8 corporations volunteer on CSR Day

Posted By Gozo News On March 19, 2013 @ 3:45 pm In Gozo News | 1 Comment

Seven caring institutions were renovated thanks to today’s voluntary work carried out on Corporate Social Responsibility (CSR) Day 2013, which is organised annually on 19 March, with around 500 volunteers from eight Maltese companies taking part in aid of caring institutions across Malta and Gozo.

The work consisted of various chores such as gardening, maintenance works, painting and whitewashing as well as the sewing of curtains.

In Gozo, a group of volunteers from HSBC Malta worked away at the Arka Respite Centre in Ghajnsielem.

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CLIENT: HSBC CSR MEDIUM: GOZONEWS.COM DATE: 19 MARCH 2013

CSR Day 2013 also received support from Junior Chamber International, the Sovereign Military Order of Malta, Red Cross Malta and the International Police Association.

Arrow Pharma and HSBC Malta employees teamed up at Fra Diegu Home in Hamrun; Deloitte

employees carried out works at Dar Qalb ta’ Gesu’ in Santa Venera; Farsons Group at Dar il-Wens in Kalkara; Tumas Group at Dar Merhba Bik in Balzan; Munich Re and MSV Life joined forces at Caritas Therapeutic Centre in San Blas; while employees from Vassallo Group focused their efforts at St Jeanne Antide Foundation in Tarxien.

The volunteers were paid a visit by Her Excellency Acting President of Malta Dolores Cristina, His Grace the Archbishop Paul Cremona, and the Minister for Social Dialogue, Consumer Affairs & Civil Liberties Helena Dalli, who thanked all volunteers for their commitment and dedication towards this worthy cause.

Dr Dalli expressed her appreciation for the time and energy that the participating companies and staff members put into this year’s CSR Day and said that apart from promoting volunteering, such an initiative was in itself a team building event.

Photo top left shows HE Acting President of Malta Dolores Cristina, with (from left) HG Archbishop Paul Cremona, Hon Minister Helena Dalli, and representatives from participating companies, during the CSR Day 2103 activities.

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CLIENT: HSBC CSR MEDIUM: TIMESOFMALTA.COM DATE: 14 MARCH 2013

Thursday, March 14, 2013

More than 500 employees to join forces for CSR Day

More than 500 employees from Arrowpharm, Deloitte, Farsons Group, HSBC Malta Foundation, MSV Life, Munich Re, Tumas Group, and Vassallo Group will carry out voluntary work on Corporate Social Responsibility Day on Tuesday. Junior Chamber International, the Sovereign Military Order of Malta, Red Cross Malta and the International Police Association have pledged their support. The CSR Day organising committee, above, has designed a programme which includes Dar Merħba Bik, Fra Diegu Home, Dar il-Wens, Dar Qalb ta’ Ġesu, St Jeanne Antide Foundation, and Caritas Therapeutic Centre in San Blas.

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CLIENT: GO DIRECT MEDIUM: INEWSMALTA.COM DATE: 21 MARCH 2013

Sena pożittiva għal GO 14:38 | 21.03.2013

Fl-2012 GO għamlet profitt qawwi qabel it-taxxa ta’ €26.5 miljun li jinkludi profitt ta’ €15.1 miljun mill-operat ewlenin tagħha tan-negozju.

Dan tħabbar miċ-Ċermen ta’ GO plc, Deepak Padmanabhan waqt konferenza tal-aħbarijiet.

Dan huwa titjib qawwi fuq it-telf tas-sena l-oħra ta' €45.2 miljun li kien irriżulta minn tnaqqis sostanzjali fil-valur tal-investiment ta’ GO fil-kumpannija Griega Forthnet S.A.

Il-ġenerazzjoni ta’ flus kontanti baqa’ b'saħħtu hekk kif il-Grupp iġġenera €40.0 miljun mill-operat meta mqabbel ma’ €35.1 miljun matul is-sena komparattiva. Fi tmiem is-sena, il-Grupp kellu flus u ekwivalenti ta' flus li ammontaw għal €21.9 miljun, żieda sostanzjali fuq is-€7.3 miljun li kien hemm is-sena ta’ qabel.

Wara li kkunsidra l-operat qawwi u l-prestazzjoni ta’ flus iġġenerat mill-Grupp u l-likwidità b'saħħitha tiegħu, il-Bord qed jirrakkomanda dividend ta' €0.10 netti mit-taxxa, għal kull sehem.

F'kumment dwar dawn ir-riżultati, iċ-Ċermen ta’ GO plc, Deepak Padmanabhan qal li minkejja li għadd ta’ sfidi jibqgħu, jinsab kunfidenti li se jkun hemm l-istrateġija f’postha biex ikunu jistgħu jaffaċċjawhom.”

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CLIENT: GO DIRECT MEDIUM: DI-VE.COM DATE: 21 MARCH 2013

Business & Technology

GO registers pre-tax profit of €26.5 million Article By: di-ve.com news

[email protected]

In 2012 GO delivered a strong pre-tax profit of €26.5 million including a profit of €15.1

million attributable to core trading operations.

After a difficult and challenging period GO has regained a profitable position and marked

improvement over last year’s performance GO Chairman Deepak Padmanabhan said. “This is

a very significant improvement on last year’s loss of €45.2 million which result had been

impacted by a substantial charge reflecting write-downs in the value of GO’s investment in

the Greek company Forthnet S.A.,” he said.

Cash generation remained healthy as the Group generated €40 million from its operating

activities as against €35.1 million during the comparative year. As at the year end the Group

enjoyed cash and cash equivalents of €21.9 million, a marked increase over the €7.3 million

held a year before. In spite of a challenging economic environment and increased competition,

the Group retained a strong presence in the local market serving almost 500,000 customer

connections and experiencing only a marginal decrease in turnover from €131.6 million in

2011 to €127.2 million in the year under review.

The Group continued to address its cost base and as a result of on-going efforts total cost base

excluding non-recurring items decreased from €108.8 million in 2011 to €104.6 in 2012.

Normalised operating profit for 2012 amounted to €22.2 million as against €23.7 million in

2011 whilst normalised EBITDA amounted to €51.3 million, as against €51.4 of the previous

year. After considering the strong operating and cash generating performance of the Group

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CLIENT: GO DIRECT MEDIUM: DI-VE.COM DATE: 21 MARCH 2013

and the healthy liquidity of the Group, the Board is recommending a dividend of €0.10 net of

tax, per share.

Commenting about these results, GO plc Chairman Deepak Padmanabhan said: “Although a

number of challenges remain, I am confident that we have the strategy in place to be able to

face them”. He added: “Thanks to the continuing efforts our staff, our investment in

technology and customer service, our drive towards efficiency and the support of our

community, we remain positive on our ability to overcome these challenges and remain the

leading provider of telecommunication services in Malta”.

GO’s Chief Executive Officer Yiannos Michaelides said: “As we have often noted, by

themselves all our efforts with product and service innovation and quality would not enable us

to maintain reasonable profitability levels without an equally focussed and determined on-

going drive for efficiency throughout the Group’s operations.”

Yiannos Michaelides added: “GO is committed to finding better ways to serve customers and

improve shareholder value. Of course, this is no easy task and requires the dedication and

loyalty of all our employees without whom our Company would not have dealt so

successfully with the economic, competitive and regulatory challenges which we have faced”.

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CLIENT: GO DIRECT MEDIUM: INDEPENDENT.COM.MT DATE: 21 MARCH 2013

GO fixed line and mobile subscriptions down,but profits up

Photo credits: Jonathan Borg

Thursday, 21 March 2013, 11:20

In 2012 GO delivered a strong pre-tax profit of 26.5 milion which includes a profit of 15.1 million attributable to core trading operations.

A company spokesperson explained how the company is having to continually morph in order to stay ahead in a rapidly changing market.

Subscriptions for GO’s fixed line and mobile services were both down in 2012 compared to 2011, but gains were made in the broadband sector.

The company said in a statement to the stock exchange that while its 2011 performance was negatively impacted by a significant impairment in Forthnet SA (its Greek subsidiary) and by a number of one time only charges, the 2012 results were

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CLIENT: GO DIRECT MEDIUM: INDEPENDENT.COM.MT DATE: 21 MARCH 2013

positively impacted by a gain of €11.4million following the sale of a piece of land in Qawra.

Normalised operating profit for the year ended December 31, 2012 was of €22.2 million (2011: €23.7m) while normalised EBITDA amounted to €51.3m (2011: €51.4m)

The company said group revenue last year amounted to €127.2m, a drop of 3.4% over 2011 due to lower retail activity and the impact of regulation and substantially lower mobile termination rates.

The directors have recommended the payment of a final net dividend of €0.10 net of taxation per share. The payment of this dividend amounts to €10.1 million

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CLIENT: GO DIRECT MEDIUM: TIMESOFMALTA.COM DATE: 21 MARCH 2013

Thursday, March 21, 2013, 07:43

GO reports €26.5m profit

GO plc has announced a pre-tax profit of €26.5m in 2012 compared to a loss of €45.2 million in 2011.

The company said in a statement to the stock exchange that while its 2011 performance was negatively impacted by a significant impairment in Forthnet SA (its Greek subsidiary) and by a number of one time only charges, the 2012 results were positively impacted by a gain of €11.4million following the sale of a piece of land in Qawra.

Normalised operating profit for the year ended December 31, 2012 was of €22.2 million (2011: €23.7m) while normalised EBITDA amounted to €51.3m (2011: €51.4m)

The company said group revenue last year amounted to €127.2m, a drop of 3.4% over 2011 due to lower retail activity and the impact of regulation and substantially lower mobile termination rates.

The directors have recommended the payment of a final net dividend of €0.10 net of taxation per share. The payment of this dividend amounts to€10.1 million.

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CLIENT: HSBC CSR MEDIUM: TIMESOFMALTA.COM DATE: 17 MARCH 2013

Sunday, March 17, 2013

Domestic violence victims pampered on Women’s Day

Women from domestic violence shelters enjoying a morning of pampering in the company of Mcast principal and CEO Stephen Cachia (second from left), Louise Luke, Josephine Magri and other college heads.

Women sufferers of domestic violence enjoyed a morning of relaxation and beauty therapy offered as part of International Women’s Day celebrations.

The event, organised by the HSBC Malta Foundation and Mcast’s Institute of Community Services, in collaboration with Banking on Women (BoW) and HSBC Malta’s Diversity and Inclusion Committee, treated the women to sessions of relaxation and beauty therapies, including facials, makeovers, haircuts and hairdos.

Women from Dar Merħba Bik, Dar Qalb ta’ Ġesu, Dar Tereża Spinelli and Aġenzija Appoġġ, as well as those receiving support from the St Jeanne Antide Foundation and Prison Fellowship, received free treatments by lecturers and students at Mcast, using products donated by Beauty Imports, Extremes Trading and Beauty Centre. Gift hampers from The Body Shop were also given out on the day.

“International Women’s Day celebrates the value of women in society and their dynamic roles and far-reaching achievements. This activity reinforced this message while pampering women who constantly face difficult challenges in their lives,” said HSBC Malta’s chief financial officer Josephine Magri.

Also attending the event were the British High Commissioner’s wife Louise Luke and Doriette Camilleri from the HSBC Malta Foundation.

“We believe that education should not only be concerned with preparing students for successful careers. As educators, we are also entrusted with helping young individuals develop into responsible citizens.

“Today’s event embodies this mission by giving students the opportunity to understand how they can use their skills to bring a smile on the faces of people who experience difficult situations,” explained Mcast principal and CEO Stephen Cachia, who thanked the foundation and the institute for their kind gesture.