User Experience - How Sensors and Big Data will change your Healthcare experience
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Transcript of User Experience - How Sensors and Big Data will change your Healthcare experience
How Sensors and Big Data will change your Healthcare user experience
USER EXPERIENCE
Designer: Esben Oxholm
How Sensors and Big Data will change your Healthcare user experience
Mark D’Cunha, P.Eng. @mdcunha
Ali Taiyeb @ali_taiyeb
How Sensors and Big Data will change your Healthcare user experience
Mark D’Cunha, P.Eng. @mdcunha
Ali Taiyeb @ali_taiyeb
Designer: Diccarese Design
When was the last time your health provider…
§ Monitored you continuously
§ Set goals and provided feedback daily or weekly
§ Compared you against your demographic
§ Challenged you against your friends
§ Congratulated you on achieving a goal
§ Gave you a badge …they will!
Why now? § Industrial
advancements § Electronics § Communication § Personalization § Smartphones
§ Sensors for: § Optical heart rate
monitor (Pulse) § Body temperature § Blood oxygen § Accelerometer - motion § Gyroscope - force § Magnetometer - rotation
The Numbers § By 2017, more than 18M health
and wellness sensors will be shipped (up from 2M today) Source: ON World
§ By 2017, 515M sensors for wearable, implantable or mobile health and fitness devices will be shipped globally Source: ON World
<Types>
Big Data in Healthcare § Healthcare
Providers will: • Build new data analytics
platforms to leverage big data
• Establish data-driven decision making
• Apply and share best practices
UX Insights § Design for scale § Simplify every step § Decide whether your
approach is Ambient or Interactive
§ Different uses for Mobile app vs Web Dashboard
§ Engagement is critical § Plan for feedback § Adapt quickly
UX & Data Security § Data protection,
privacy and security are important to users
§ Consider user impact in each use case
Source: datacenters.google
Information for sale? § Carefully consider your
treatment of user data § Be clear up-front § Privacy Policy & Terms of
Service
Picture source: Time.com
Brief UX Comparison: Fitness Sensors
FITBIT JAWBONE NIKE FUEL
Web dashboard Automatic sleep detection Fuel Points
UX Differentiators
“[The industry] doesn’t focus much on the [emotional intelligence], on the emotional quality of the design and the technology. And that is the biggest challenge. And this is actually where designers excel, rather than technologists.”
Gadi Amit Principal and owner of San Francisco studio New Deal Design