U.S. Federal Government Program Management Study John Ready, PMP PricewaterhouseCoopers LLP Study...
-
Upload
debra-henderson -
Category
Documents
-
view
214 -
download
0
Transcript of U.S. Federal Government Program Management Study John Ready, PMP PricewaterhouseCoopers LLP Study...
U.S. Federal Government Program Management Study
John Ready, PMPPricewaterhouseCoopers LLP
Study Volunteer
February 3, 2011
2
Study Goals
Share findings that could be adopted across government
Study “successful” U.S. Federal Government programs to uncover
thematic “success factors”
Delve into the specific practices that support these success factors
3
Methodology
Combination of web-based survey and in-depth interviews
Target audience of Program Managers and senior-level Program Sponsors
Results cover 40 different programs across the federal government
4
Department of Defense Department of State Federal Highway
Administration
U.S. Army Corps of Engineers
Department of Energy
United States Postal Service
Navy Systems Command
U.S. Marine Corps U.S. Air Force
Department of Agriculture
U.S. Coast GuardFederal Aviation Administration
U.S. Census BureauFederal Bureau of
InvestigationDepartment of the
Interior
Cross-Section of U.S. Federal Government
5
Wide Variety of Programs
Various IT Programs: Software Development, Infrastructure
Facility Construction in Combat Areas
Backlog Root Cause Analysis and Process
Improvement
Policy Development for Land Resource Allocation
All-Hazards Protection Program
Tactics, Techniques, Procedures (TTP)
Development
Detection Equipment Develop, Train, Deliver
Build Law Enforcement SME Workforce for OIF
Transition
Design and Build an Ice Breaker Ship
Strategic Worldwide PoV Communications Program
6
Wide Variety of Programs
< 100 FTEs66%
100 to 499 FTEs22%
500+ FTEs12%
< $10M36%
$10M to $100M34%
$100M +30%
< 2 years32%
2 to 4 years39%
More than 4 years
29%
Peak Program Staffing Program Budget Program Duration
8
Changing Program Environment
Program stakeholders are demanding: More transparency More engagement More innovation More speed More cost controls…
A Program Management Paradox?
How do you deliver increasingly complex programs sooner, cheaper and better than ever before?
9
Changing Program Environment
“During the first few years after 9/11, most reconstruction projects were started without any long-term approach. The result was crisis management more than deliberate planning. Continuation of using
the same approach to this mega effort was not acceptable.” Respondent from the U.S. Army Corps of Engineers
“The business drivers have changed as stakeholders (senior management and tax payers) now want products/services from
projects faster, better, and cheaper.”Respondent from the Department of State
10
Complex and Critical Programs
Below Average
11%
Average13%
Above Average
76%
Unsure3% No
13%
Yes84%
Program Complexity Mission Critical Program
11
Making Progress
Study found that many departments are reporting improvements in program management discipline over the past five years:
Introducing more formalized/standardized program management practices
More use of formalized risk management
More use of earned value management
13
Highlighted Best Practices
10 20 30 40 50 60 70 80 90
The outcomes required to achieve the vision were clear for this program
81
The program had a clear connection to the broader strategy for your organization
81
Stakeholders of the program were identified and engaged throughout the program
81
The program had a documented vision of the desired end state
75
Peer reviews/checkpoints were implemented throughout program
74
% rating top four box (7, 8, 9 or 10)
15
Outcomes
Investing in project management yields measurable results One defense-related agency noted cost reduction of 20-
30% on average had resulted from using trained program managers and a more systematic approach to managing programs.
One agency explained how the recent training of 24 project managers has already resulted in better stakeholder management and forecasting.
Another agency explained how program performance evaluations have trended higher since the introduction of (formalized) program management.
Another noted that recent marked improvement in the rigor around scope and requirements definition has significantly improved program success rates.
16
Q and A
U.S. Government Relations section of PMI Solutions webpage:
http://www.pmi.org/en/Business-Solutions/PMI-US-Government-Relations.aspx
Government Programs Study:
http://www.pmi.org/en/Business-Solutions/~/media/PDF/Business-Solutions/ Government%20Program%20Management%20Study%20Report_FINAL.ashx