Troika Relocations

Taking care of what matters most

• Introduction

• Our Services

• Visas and Work Permits

• Look-See Tours

• Home Search

• Moving Families to Russia

• Settling In

Contents

• Dedicated Relocation Software

• Regional Assignments

• Short-Term Accommodation

• Clients

• Memberships and Affiliations

• Why Troika Relocations?

• Contacts

Troika Relocations is the leading provider of independent, specialised relocation services to expatriates and their families moving to Russia. With customised solutions and a flexible approach, the company has gained a reputation for a commitment to excellence.

Troika Relocations was established and is managed by expatriate relocation specialists and the company’s dedicated team of professionals provide a world class level of service, whatever the client’s requirements.

As Troika Relocations is aligned with all major Moscow realtors and does not represent landlords, we can provide our clients with access to more properties than any single real estate agency, genuinely independent advice as well as the best value for money.

Introduction

Troika Relocations provides the precise level of support your company needs to relocate your expatriate employees to Russia, whether you are bringing in a senior executive to head office in Moscow or a team to work on a project in the Russian regions.

We can provide a one-stop solution or you or you can choose to combine any of our stand-alone destination services to suit your company’s requirements and budget.

Services include, but are not limited to:

Our Services

• Visa and Work Permit procurement

• Look-see tours

• Home search

• Family support services

• Property lease negotiations

• Settling-in services

• Regional assignments

Whether relocating an individual executive or a whole family to Russia, obtaining a Work Permit and appropriate Visa is an essential first step. Ever-changing legislation makes the application process more time-consuming and fraught with potential delays.

Troika Relocations’ Operations Department manages each step of the Work Permit and Visa procurement process, and ensures timely registration with the relevant authorities in Russia as well as regular progress reports as and when required.

Visas & Work Permits

The process in brief:

• Obtain Employment Permit for the company• Obtain Work Permit for the expatriate• Obtain Work Visa for expatriate and supporting visas for family• Process registration with the Federal Migration Service• Provide regular reports to company and client• Monitor documents’ expiry dates and renew on time

Many companies find that providing a fact-finding preview visit for new assignees is an essential part of the relocation process. Allowing the executive and his/her family to get a taste of their new life can help ease the transition and relieve a lot of concerns before the big move.

At Troika Relocations a typical preview visit includes the following elements:

Look-See Tours

• A comprehensive needs assessment

• A general overview of the destination city

• An accompanied city orientation tour, including residential areas, sample housing, school visits, an introduction to shopping, medical facilities, sports and leisure opportunities

• A discussion on expat life in the destination city – healthcare, social life, leisure, security, driving, climate, immigration issues, etc.• A Welcome Pack – information on residential areas, schools, medical centres, leisure and shopping facilities, maps, cultural activities, social organisations, banking, insurance, driving, etc.

To ensure that your move goes as smoothly as possible, we work with you to define your precise property needs. We then help you find the property that best matches your requirements.

We personally accompany each assignee when viewing properties, and provide support and guidance throughout the contract negotiations, right up to the hand-over. Our role is to ensure the best deal for our clients, both personally and financially.

Home Search

• Complete needs analysis

• Previewing properties, with photo documentation

• Accompanied viewings

• Property documentation check

• Support in lease negotiations / manage apartment transfer

• Arranging utilities - electricity, water, gas, telephone, Internet, TV

People new to Russia often need more assistance than simply finding a home. Our destination services familiarise expatriates and their families with the new location and resolve any issues quickly and efficiently, making the challenge of living in Russia that much easier. As needs differ greatly from person to person, Troika Relocations aims to tailor our services to the personal requirements of each client. Some of our services include:-

Moving Families to Russia

• Look-see tours

• Settling in services – shopping, furniture, home, utilities, banks, insurance

• Spouse and family support - schools, expat wives’ clubs, associations

• A one-to-one introduction to expat life in Russia – healthcare, social life, leisure, security

• A comprehensive guidebook covering expatriate life in Moscow

• School visits

• Short-term accommodation

Once the assignee and family have arrived, the business of getting to know the new home city starts in earnest.

An accompanied orientation tour can assist in this process enormously, giving a firm grounding in everything from public transport use, shopping habits, health facilities and places to eat.

As expatriates ourselves, Troika Relocations has a wealth of local knowledge which we can pass on to incoming assignees. With a thorough understanding of the preferred residential locations, our consultants will help assignees enjoy their new home city from the very start.

We've built our reputation on providing made-to-measure solutions - a reputation which continues to grow.

Settling-In

ReloAssist is a unique set of integrated tools for managing the entire relocation process.

Developed specifically for Relocation Service Providers, and recognised as an industry standard, ReloAssist addresses three vital areas for managing international assignments: • Controlling the progress of every assignment

• Keeping track of correspondence

• Managing costs and revenues

Troika Relocations are the first company in Russia to use this ground breaking programme which has won the Re:Locate Magazine’s award for 'Technological Innovation in Relocation'

Dedicated Relocation Software

As more companies look beyond Moscow, at investments or projects in other regions of Russia, they require an experienced partner that can manage the process of relocating international assignees anywhere in the country.

With local partners throughout Russia, and a wealth of experience in handling large-scale relocation projects, Troika Relocations will work with you to develop a tailor-made programme that will satisfy the most demanding criteria.

Regional assignments

Given the high cost of hotel accommodation, and the shortage of available rooms at any given time, many individuals and corporations prefer to rent short-term apartments during their visit to Moscow.

Moscow has a well developed market for temporary apartments, and this option is becoming increasingly popular with executives travelling here for longer stays, who do not want to be confined to a hotel bedroom. Most properties are based in the city centre, with modern furniture and fittings, high-speed Internet, and easy access to the Metro.

Troika Relocations is partnered with the largest provider of short-term apartments, and will be happy to arrange a solution to your short-term accommodation needs. Whether for 2-3 days, or for 2-3 months, we can locate the right property for you.

Short-term Accommodation

Troika Relocations’ clients include:

• British Telecom• IBM• John Deere• Imperial Tobacco• Zurich Insurance• Mannheimer Swartling• Nalco• International Personal Finance• Repsol

Clients

Memberships & Affiliations

• EuRA - is an industry body for Relocation Professionals in both Europe and Worldwide

• Worldwide ERC is the workforce mobility association for professionals who oversee, manage, or support international employee transfer

• Association of European Businesses

David Gilmartin is Chairman of the Relocation Sub-Committee

• British Business Club in Russia

Gethin Jones is a Director of the British Business Club

Troika Relocations represents a new generation of relocation destination service providers in Russia. Troika Relocations is committed to exceeding our clients’ expectations in the provision of services

Troika Relocations is unique in 3 ways:

1. Expat-to-Expat - with over 10 years’ practical experience in Russia, we guide our clients through the complexities of moving to and settling in what is still a very challenging environment

2. Access to more properties - Troika is aligned with all the major Moscow-based realtors giving our clients access to more available properties than with any agency and all through one phone call

3. Represent the client only – as we are totally independent of landlords, Troika is able to provide completely independent property advice and negotiate the best deal for our clients

Why Troika Relocations?

Relocation Services: David Gilmartin david@troikarelocations.com

Home Search: Gethin Jones gethin@troikarelocations.com

Visas and Work Permits: Olga Makovskaya olga@troikarelocations.com

Enquiries: +7 (495) 950 53 85 info@troikarelocations.com

www.troikarelocations.com

Troika Relocationsul. Myasnitskaya, 24/7Building 3-4, Entrance 4Moscow 101000Russia

Contacts