Thomason Shore1 Case Analysis

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    2008 Prentice Hall, Inc. 1 1

    Thomson ShoreThomson Shore

    vitual company tour

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    Content

    Case Introduction About Thomson Shore

    1. Production

    2. Service

    3. Process of produce

    Answer of the

    questions1. Why is forecasting important to a

    company like Thomson - Shore?

    2. What are the forecastingtechniques that Thomson - Shore

    might find helpful when

    forecasting?

    3. What are the limitations of these

    techniques for a business such as

    book publishing?4. Can you think of other types or

    approaches to forecasting thatmight help them?

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    Thomson Shore

    1.What are the forecasting techniques that Thomson - Shore might find helpful when

    forecasting?2.What are the limitations of these techniques for a business such as bookpublishing?

    Can you think of other types or approaches to forecasting that might helpthem?

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    About Company

    Thomson Shore : manufacturer of hard and

    soft cover books.

    The company which was started in 1972,is anemployee-owned company. T hey believed the best

    employees would make up the best company. They

    hired people who were not just experts in book making,

    but who were obsessed with quality. They specialize in

    all books for big and small publishers. Thomson-Shoreis leading the way with green press initiatives,also the

    first book manufacturer to join the Green Press Initiative

    (GPI).

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    Production

    Books : Hard and

    soft cover books.

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    Service

    Self-publishing

    Services

    Offset printing

    Digital printing E-book conversion

    Market solutions

    Distribution/fulfillment

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    Process ofProduce

    for example : self-publishing, how Thomson-Shore puts your bestbook forward?

    Step 1 Sales: It starts with the decision towork together.

    Step 2

    Customer Care: Planning makesperfect.

    Step 3 Electronic Prepress: the expertsprepare your book for print.

    Step 4

    Manufacturing: Start the presses! Step 5 Shipping: make sure books gethere in time!

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    Questions 1

    1. Why is forecasting important to a company like Thomson - Shore?

    it is related to every process of the manufacture.

    Designdesign Detailed product specifications:the quotation, the size of

    the book ,the paper to chose,the design of the context andcover,the needs to print ,bind,ship etc.

    Production and inventory controlScheduling of the Representative (customer care ,)Producer

    experts, printe,bindery .materials control including thepaper,cover ,machine etc.

    Quality assurance and control:Sales Representative

    (communication ) customer care (Plan and design )Producerexperts (edit , design )printer (print)distributer (ship ,post ,flightetc)Supply chain management (paper mills )

    Manufacturingchosing the proper machine and proper bindery

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    Reasons

    1.Revenues :are derived from customers howmany customers and how they want theirbook published and what is the budget ofthem.

    2.Operating:Forecast can be used by productdesign,marketing,labor management,operations, finance, scheduling andInventory management.

    3.Material : Forecast can be used by materialcost .paper price forecats can help controlthe cost .

    4.Manufacture model:Long period to produce

    books,the budget gave to costomers is

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    5.Human resource plan :Forecasts

    labor cost is important.since book

    publishing mostly is intellecture work .

    in each area ,forecasts is needed .it isvery important.

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    Questions 2

    What are the forecasting techniques that Thomson -Shore might find helpful when forecasting?

    Qualitative Methods

    1.Juryofexecutiveopinion

    Pool opinions of high-levelexperts, sometimes

    augment by statistical

    models

    2.Salesforcecomposite

    Estimates from individual

    salespersons are reviewed

    for reasonableness, then

    aggregated

    3.ConsumerMarket Survey

    Ask the customer

    To know how many books need

    to be pulished and give proper

    suggestions to the customers.

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    Quantitative methods

    1.Moving Average Method

    2.Exponential Smoothing

    method

    1.forecast the sales .

    2.forecast the price of the paper

    Moving average =Moving average = demand in previous n periodsdemand in previous n periods

    nn

    New forecast =New forecast = Last periods forecastLast periods forecast

    ++ aa ((Last periods actualLast periods actual priceprice Last periods forecastLast periods forecast)) Ft = FtFt = Ft 1 +1 + a(a(AtAt 11 -- FtFt 1)1)

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    Questions 3

    What are the limitations of these techniques for a business such as book

    publishing?

    Qualitative Methods shortcomings:

    1.Involves intuition, experience

    2.depend on the high-level experts ,salesman and consumers , sometimes

    more rely on experience and intuition.3. Poor accuracy and poor data basis.

    for example , in China when the book is first introduced

    to a famous publishing house ,it is underdog by the experts and the the

    salesman .since it is very short ,not common .but when it is published very

    popular.

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    Quantitative methods

    Used when situation is stable and historical data exist .if the

    situation is greatly change ,can not fit .Ex . financial crisis .

    Require extensive historical data especially for ExponentialSmoothing tools , since price of paper is maily material cost of thecompany,so extensive data is needed.

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    Questions 4

    Can you think of other types or approaches to forecasting that might

    help them?

    Multivariate Analysis is needed to use to help them .Finding relations

    between variables or between columns in data tables. The objectiveis often to use one set of variables (columns) to predict another, for

    the purpose of optimization, and to find out which columns areimportant in the relation.

    if we can find the ralationship between inventory of paper and the

    variables (customer"s demand ,paper price,quantity of

    production,publish circle period,)we can Minimize inventory of

    material .

    if we can find the relationship between labor cost and the needs ofbooks ,the buget of the customers ,the quantity of the

    productions ,the number of human resource , we can Minimize

    inventory of material .