The Spotify Playbook
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Transcript of The Spotify Playbook
![Page 1: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/1.jpg)
Jonathan Rasmusson
@jrasmusson
The Spotify Playbook
![Page 2: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/2.jpg)
Things I would like to share with you
Areas where we struggleThings we do rightSome differencesIdeas for working this way
![Page 3: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/3.jpg)
Areas where we struggle
![Page 4: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/4.jpg)
Deadlines
Two types of teams
![Page 5: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/5.jpg)
Too much WIP
![Page 6: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/6.jpg)
Assume everyone knows Agile
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![Page 8: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/8.jpg)
Things we do right
![Page 9: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/9.jpg)
Radical transparency
Default to open
![Page 10: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/10.jpg)
Empower
Pushing decisions down.
![Page 11: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/11.jpg)
Self organize
Not just teams, organizationally too.
![Page 12: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/12.jpg)
Continuous improvement
Not optional
![Page 13: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/13.jpg)
What makes Spotify different
![Page 14: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/14.jpg)
We use our product
Small distance between you and customer
![Page 15: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/15.jpg)
Acts like a startup
Internal open source - Taking risks - Knowing customer
![Page 16: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/16.jpg)
No ones is telling you what to do...
![Page 17: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/17.jpg)
Counter intuitive bets
Built into the DNA
![Page 18: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/18.jpg)
Deliberate focus on culture
Play nice - Be fair
![Page 19: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/19.jpg)
Celebrates failures
Chromecast
![Page 20: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/20.jpg)
Simple rules - high trust
Book your own travel
![Page 21: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/21.jpg)
Humble leadership
Weekly 1:1s, town halls
![Page 22: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/22.jpg)
Swedish culture
https://sweden.se/culture-traditions/10-youtube-clips-about-swedishness/
![Page 23: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/23.jpg)
It’s a
This manifests itself in many different ways...
companytechproduct
design
![Page 24: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/24.jpg)
Will invest in infrastructure & support
![Page 25: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/25.jpg)
Highly technical POs
![Page 26: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/26.jpg)
Co-opetition
![Page 27: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/27.jpg)
No projectsNo budgets
No project managers
![Page 28: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/28.jpg)
Hackdays / weeks
Discovery / Running
![Page 29: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/29.jpg)
Hire globally
![Page 30: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/30.jpg)
Takes away every excuse!
Create a very safe workplace.
![Page 31: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/31.jpg)
This is your competition
![Page 32: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/32.jpg)
Tips for working this way
![Page 33: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/33.jpg)
1. Trust your teams.
![Page 34: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/34.jpg)
2. Prepare for failure.
![Page 35: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/35.jpg)
3. Increase autonomy.
![Page 36: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/36.jpg)
And then get out of the way :)
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Three tips for learning English
![Page 38: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/38.jpg)
1. Be fearless
Don’t worry about getting it right. Just start.
![Page 39: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/39.jpg)
2. Have a safety phrase.
Can I practice my Swedish with you?私はあなたと私の日本語を練習することはできますか?
![Page 40: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/40.jpg)
3. Speak English to yourself
You are the perfect person to practice with.
![Page 41: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/41.jpg)
4. Listen to music with English words you like.
And then translate them. It’s more fun and you will remember better.
Bonus!!!
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Good luck!Lycka till!がんばろう!
![Page 44: The Spotify Playbook](https://reader031.fdocuments.net/reader031/viewer/2022021921/58ecca8f1a28abea228b4641/html5/thumbnails/44.jpg)
Thank you
@jrasmusson