The Official Corporate Newsletter of PR GAZ HAUS...

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Siu Ping Par, PR Gaz Haus chief operating officer for franchising, is now an official in one of the country’s biggest associations of franchisors—the Philippine Franchise Association (PFA). Par was appointed Director for South Luzon of the PFA and she joins other franchisors in the association’s new set of officials for the term period 2007-2009. “This is a great honor indeed, not only for me as a company official but also for the entire PR Gaz Haus organization I represent. Joining the PFA boards is, I believe, a testament also to the recognition our Last year’s growth figures painted a rosy picture for PR Gaz Haus this 2008 as the company continues to enjoy good business. The encouraging sales performance experienced in the past years gave the momentum for the company’s positive record last year. The franchise network particularly posted a notable increase as more franchisees joined the chain. From the tally of 24 franchised outlets at the close of 2006, PR Gaz Haus now has a total of 34 franchisee-operated stores, to date. This is a growth rate of over 40 percent in the store chain size in just the span of one year. PR Gaz Haus started franchising the business concept only in 2005, but due to the aggressive marketing and attractiveness of its franchise package, more Filipinos invested in the business. With only 9 The Official Corporate Newsletter of PR GAZ HAUS HOLDINGS, INC. FEBRUARY 2008 colleagues in franchising give to PR Gaz Haus. PR Gaz Haus now has an important part to play in the development of the sector in our country,” Par said. Aside from her involvement in franchise associations, Par is also a certified franchise executive (CFE) having completed the CFE program administered in the country under the auspices of the PFA as accredited by the Institute of Certified Franchise Executive (ICFE) and International Franchise Association (IFA) in the USA. The CFE is a unique program that is entirely devoted to continuing PR Gaz Haus COO appointed PFA director Are you wondering what year will 2008 be for business? It’s the Year of the Rat. The forecasts say that this year will be a prosperous one, with the last digit of the year, number 8, being a lucky number. It symbolizes prosperity, more opportunity and better prospects. Business will be on the upswing, fortunes can be made and it will be an easy time to accumulate wealth. This is also the time to make long- term investment plans—such as investing in a PR Gaz Haus franchise—to reap the bonanza the Year of the Rat brings. All ventures begun at this time will be successful if one invests wisely. So, let’s us all look forward to a great year ahead! (left, front row) PR Gaz Haus COO-Franchising Siu Ping Par with other incoming PFA board members and officers during the oath-taking ceremony held at Malacañan Palace. President Gloria Macapagal Arroyo administered the oath of office to the new set of PFA officials. franchised stores back in 2005 to a remarkable 34 stores two years after, PR Gaz Haus has experienced a phenomenal 277% success rate in its franchise program. Simultaneously, the number of company- owned stores swelled to 51 as of January this year. Corollary with the growth in both the number of franchised and company stores, the volume of sales showed the same positive result as the customer base also grew. For 2008, the company plans to open more stores to expand its market reach further. In the pipeline is a fifth refilling plant to be located in Gumaca in the Quezon Province. Developments in the company’s infrastructure and logistics capability are also in the offing—beefing up PR Gaz Haus’ position in the local LPG industry in the coming year and beyond. Former bank auditor joins PR Gaz Haus corporate office More join franchise chain at close of 2007 Enhanced software unveiled Inside PR Gazette p.3 p.4 p.2 Prospects are good for PR Gaz Haus in `08 special sessions, candidates must earn CFE credits by completing a course of study. Par earned the title after completing the four modules of the program. professional development and education in the franchising field. In addition to obtaining CFE credits for work experience and participation in ICFE-approved seminars and

Transcript of The Official Corporate Newsletter of PR GAZ HAUS...

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FEBRUARY 2008 1

Siu Ping Par, PR Gaz Haus chiefoperating officer forfranchising, is now an officialin one of the country’s biggestassociations of franchisors—thePhilippine FranchiseAssociation (PFA).

Par was appointed Directorfor South Luzon of the PFA andshe joins other franchisors in theassociation’s new set of officialsfor the term period 2007-2009.

“This is a great honor indeed,not only for me as a companyofficial but also for the entirePR Gaz Haus organization Irepresent. Joining the PFAboards is, I believe, a testamentalso to the recognition our

Last year’s growth figures painted a rosypicture for PR Gaz Haus this 2008 as thecompany continues to enjoy good business.

The encouraging sales performanceexperienced in the past years gave themomentum for the company’s positiverecord last year. The franchise networkparticularly posted a notable increase asmore franchisees joined the chain. From thetally of 24 franchised outlets at the close of2006, PR Gaz Haus now has a total of 34franchisee-operated stores, to date. This is agrowth rate of over 40 percent in the storechain size in just the span of one year.

PR Gaz Haus started franchising thebusiness concept only in 2005, but due to theaggressive marketing and attractiveness ofits franchise package, more Filipinosinvested in the business. With only 9

The Official Corporate Newsletter of PR GAZ HAUS HOLDINGS, INC. FEBRUARY 2008

colleagues in franchising giveto PR Gaz Haus. PR Gaz Hausnow has an important part toplay in the development of thesector in our country,” Par said.

Aside from her involvementin franchise associations, Par isalso a certified franchiseexecutive (CFE) havingcompleted the CFE programadministered in the countryunder the auspices of the PFAas accredited by the Institute ofCertified Franchise Executive(ICFE) and InternationalFranchise Association (IFA) inthe USA. The CFE is a uniqueprogram that is entirelydevoted to continuing

PR Gaz Haus COOappointed PFA director

Are you wondering what year will 2008 be forbusiness? It’s the Year of the Rat.

The forecasts say that this year will be aprosperous one, with the last digit of the year,number 8, being a lucky number. It symbolizesprosperity, more opportunity and better prospects.

Business will be on the upswing, fortunes canbe made and it will be an easy time to accumulate

wealth. This is also the time to make long-term investment plans—such as investingin a PR Gaz Haus franchise—to reap thebonanza the Year of the Rat brings. Allventures begun at this time will be successfulif one invests wisely.

So, let’s us all look forward to a greatyear ahead!

(left, front row) PR Gaz Haus COO-Franchising Siu Ping Par with other incoming PFA boardmembers and officers during the oath-taking ceremony held at Malacañan Palace. PresidentGloria Macapagal Arroyo administered the oath of office to the new set of PFA officials.

franchised stores back in 2005 to a remarkable34 stores two years after, PR Gaz Haus hasexperienced a phenomenal 277% success ratein its franchise program.

Simultaneously, the number of company-owned stores swelled to 51 as of January thisyear. Corollary with the growth in both thenumber of franchised and company stores,the volume of sales showed the same positiveresult as the customer base also grew.

For 2008, the company plans to open morestores to expand its market reach further. Inthe pipeline is a fifth refilling plant to belocated in Gumaca in the Quezon Province.Developments in the company’sinfrastructure and logistics capability are alsoin the offing—beefing up PR Gaz Haus’position in the local LPG industry in thecoming year and beyond.

Former bank auditor joins PRGaz Haus corporate office

More join franchise chain atclose of 2007

Enhanced software unveiled

Inside PR Gazette

p.3

p.4

p.2

Prospects are good for PR Gaz Haus in `08

special sessions, candidatesmust earn CFE credits bycompleting a course of study.

Par earned the title aftercompleting the four modules ofthe program.

professional development andeducation in the franchisingfield. In addition to obtainingCFE credits for workexperience and participation inICFE-approved seminars and

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2 FEBRUARY 2008

CORPORACORPORACORPORACORPORACORPORATE ROUNDTE ROUNDTE ROUNDTE ROUNDTE ROUND-UP-UP-UP-UP-UP

PR Gazette is a quarterly publication of:

PR Gaz Haus Holdings Inc.Unit 1604, 16/F The Orient Square Bldg., F. Ortigas Jr. Road(formerly Emerald Ave.) Ortigas Center, Pasig City, Metro Manila, PhilippinesTel. (632) 687-7418, 687-1767, 687-1677 • Email: [email protected]

Copyright 2006 by PR Gaz Haus Holdings Inc.All rights reserved.

Official Corporate Newsletter of PR GAZ HAUS HOLDINGS, INC.

EDITORIAL BOARDNelson Par, Chairman • Siu Ping Par, Executive EditorExcite Media Solutions, Editorial Services/Layout & Design

Greetings of growth and prosperity!

PR Gaz Haus is still on the move—towardthe same positive direction. After just afew years of rapid growth and theprogressive revitalization of our business,we now have the advantage ofmomentum. And, we have the advantageof focus and collective strength as wegrow in number and our position begins tosolidify in this vibrant, opportunity-richsegment in the petroleum industry—theLPG market. No company today is evenmore ready to seize these opportunitiesthan PR Gaz Haus.

The past years have ushered in theperiod of continuing development,expansion and learning. Creating long-term sustainable growth—year on year—has been our motivation. We recognize,however, that tomorrow always bringsnew challenges and we have to remainsharp and focused. Therefore, our key priority in 2008 is toexecute our plans and meet our targetseven better and faster, pushing to performwith confidence and determination to meetthe challenges of this highly competitivemarket. We must use PR Gaz Haus’growing size in terms of market reach andadvantage, and capitalize on the strength

of the PR Gaz brand to continuously improveour ability to act, react and innovate moresuccessfully to maintain our edge. To achieve our goals, I enjoin each andeveryone in the PR Gaz Haus family toperform their individual and collective tasksdiligently, while upholding the values ofteamwork, integrity and commitment toquality. We must be an organization that isdynamic enough to persevere and achievesuccess in the face of any challenges.

Customers have placed their trust in PR GazHaus. Thus, we must always keep ourstandards up.

The future belongs to the progressive andaggressive. One that’s not afraid to embracechange and challenge. One that’s willing to bethe leader.

Let us all look forward to another excitingyear of growth together.

Your Chairman and CEO,

NELSON PAR

MESSAGE FROM THE CHAIRMANMESSAGE FROM THE CHAIRMANMESSAGE FROM THE CHAIRMANMESSAGE FROM THE CHAIRMANMESSAGE FROM THE CHAIRMAN

Former bank auditor joins PR Gaz Haus corporate officePR Gaz Haus Holdings, Inc. now has anew corporate officer. Joel V. Gallanosarecently joined thecompany as VicePresident for BusinessProcess Management.

A former PR GazHaus employee,Gallanosa joined thecompany in 2003 asarea accountant forPR3, then assupervising accountantat the PR Gaz Haus

head office before moving to the bankingprofession. His most recent job was with

the Union Bank of thePhilippines where he heldthe post Head of the FraudInvestigation Department, aunit he created under theInternal Audit Division.

Gallanosa joined UnionBank on August 2004 as asenior internal auditorspecializing in assuranceservices of the bank’sbranches, head office units

and subsidiaries. He was also projectmanager for the various special projectsspearheaded by the bank’s InternalAudit Division. A specialist on internalaudit, he has extensive background onthe areas of internal controls and riskassessment.

Gallanosa believes that growth in salesand operations should be complementedby an efficient and robust supportfunction. He also believes that enhancinginternal controls and standardizingprocesses will promote operationalefficiency and pull costs down.GALLANOSA

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FEBRUARY 2008 3

The PR Gaz Haus network ofliquefied petroleum gas (LPG)convenience stores grew furtherduring the last quarter of 2007 withnew franchisees joining in. Twocurrent franchisees also acquiredadditional outlets.

Joining the LPG franchise networkare: Mrs. Mizel Villanueva who putup a new PR Gaz Haus store in

More join franchise chain at close of 2007

FEBRUARY 2008 3

PR Gaz Haus - Imus 1 outlet (Top photo, from left)PR Gaz Haus chief operating officer for franchisingSiu Ping Par awards the PR Gaz Haus FranchiseOperations Manual to multi-unit franchisee JamesMazo. An employee of Duty Free Philippines, Mr.Mazo is the first franchisee of PR Gaz Haus. Heacquired the company-owned outlet in Imus—hissecond PR Gaz Haus unit.

PR Gaz Haus - Sta. Rosa-Dita outlet (Top photo, fromleft) The Par couple awards the PR Gaz Haus FranchiseOperations Manual to multi-unit franchisee CesarGeronimo. Looking on is business development managerRonie Badidles. A plant manager for a multi-nationalfood manufacturing company, Mr. Geronimo will nowbe operating two PR Gaz Haus stores in Laguna.

PR Gaz Haus - Las Piñas outlet (From left) Mr.Badidles and Ms. Par award the Operations Manualto Mrs. Mizel Villanueva and her sister in law, Marizel.Mrs. Villanueva’s family is engaged in the supply ofspare parts for ships. She will be operating the firstPR Gaz Haus franchised store in Las Piñas.

Pamplona, Las Piñas; Mrs. LourdesCansino in Balibago, Sta. Rosa,Laguna who also opted for a start-upfranchise; Mr. Danny Cuna whoacquired the existing company outletin Sta. Barbara, Pangasinan and Mrs.Cecilia Biagtas who also got a companystore in Manaoag, Pangasinan.

In addition, two current franchiseesbecame multi-unit PR Gaz Haus owners

with their acquisition of more outlets.Mr. Cesar Geronimo, who alreadyoperates a PR Gaz Haus store in Rizal,Sta. Rosa, Laguna, acquired the companystore in Brgy. Dita, while James Mazo gota second outlet in Imus. Mr. Mazo isPR Gaz Haus’ first franchisee.

To date, PR Gaz Haus has a totalof 85 outlets all over Luzon, 34 ofwhich are operated by franchisees.

PR Gaz Haus - Sta. Barbara outlet (Top photo,from left) The Par couple awards the OperationsManual to Mr. Danny Cuna. Mr. Cuna is one of theincorporators of the PR Gaz plant in Pangasinan andhis family pioneered the supply of industrial gases inDagupan. He acquired the company store in Sta.Barbara, Pangasinan.

PR Gaz Haus - Manaoag outlet (Top photo, from left)The Par couple awards the Operations Manual to Mrs.Cecilia Biagtas and her cousin. A regular PR Gaz Hauscustomer, Mrs. Biagtas acquired the company store inManaoag, Pangasinan. She is a former overseas workerand currently operates two public utility jeeps plying theroute of Manaoag and Dagupan City.

PR Gaz Haus - Sta. Rosa 3 outlet (From left) ThePar couple awards the Operations Manual to LourdesCansino and her sister Theresa. A mother of two,Mrs. Cansino used to work in a luxury cruise shipbefore deciding to get the LPG franchise. She will beoperating a start-up store in Balibago, Sta. Rosa,Laguna.

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4 FEBRUARY 2008

A new store sales and inventory softwarewas unveiled to franchisees in a meetingheld recently at the PR Gaz Hausheadquarters in Ortigas, Pasig.

The new software is an enhanced versionof the old system currently in use in bothcompany and franchised stores. Newfeatures include an enhanced user interface,customer database, sales transaction

Enhanced store software unveiled

Mobile POS to be implementedin Metro Manila company storesStarting January, company-owned storeslocated in Metro Manila will now be usingmobile POS (point-of-sale) machines intransacting with customers.

A feature of the 3rd Generation SukiCard system project, store riders will nowrecord their sales by swiping thecustomer’s Suki Card in their portable,handheld devices and instantaneously

processing the transaction.The system was developed by the

Channel Group of Companies, a leadingprovider of end-to-end card processingtechnologies. The PR Gaz Haus’ Suki Cardproject is a pioneering innovation in theLPG retail business which integrates themobile P.O.S. system with the customermembership/loyalty card.

PR Gaz Haus participated in the twofranchise seminars conducted byFRANCHISE Today, a local publicationon franchising.

Dubbed Franchise Now!BringingBusiness Opportunities To You, the firstseminar was held at the ABN-AMRO Bankhead office in Makati last November 9.The seminar was attended by bankofficers, staff and retiring personnel.

The second was held last January 16, atthe invitation of Dr. Linda Amante, aFigaro franchisee. The seminar, attendedby a group of doctors and medicalpractitioners looking for businessventures, was conducted at Dr. Amante’soutlet in Scout Magbanua in Quezon City.

Business Development Manager RonieBadidles represented PR Gaz Haus in thetwo seminars.

PR Gaz Haus joins Franchise Now!The seminar-series is part of

FRANCHISE Today’s extension services toadvertisers and sponsors. The publication’sspecial project aims to promotefranchising, as a way of doing business, bylinking entrepreneurs and the franchisorswith the private sector and the corporateworld.

The seminar for ABN-AMRO Bank employees.

The seminar for doctors held at FIGARO Sct. Magbanua.

Ron Badidles, PR Gaz Haus Business Dev’t Manager.

processing and stock inventory monitoring.“We made the software more user-

friendly and we improved it with no addedcost to our franchisees,” said Nelson Par,PR Gaz Haus Holdings, Inc. chief executiveofficer.

The software will still have to undergotesting in selected stores before fullimplementation in the PR Gaz Haus chain.

HR UPDATEThe PR Gaz Haus Human Resource Departmentannounces the following personnel movement:Jorgelito Gonzales Jr. from Area Manager of PR2to Retail ManagerJoseph Saclausa from Assistant Branch Head ofSanta Rosa 2 to Area Coordinator of Metro ManilaLarry Ver Dabay from Branch Head of Masinlocto Area Coordinator of Zambales

Planning at HQ. Business Development OfficerVoltaire Garcia (seated left) facilitated the planningsession for marketing activities of the various areas inthe PR Gaz Haus network. The session was held atthe PR Gaz Haus head office last January 4.

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FEBRUARY 2008 5

2 0 0 7 P R G a z H a u s C h r i s t m a s P a r t i e s

PR3 (Cavite & Laguna) December 8 PR4 (Pangasinan) December 11

PR1 / Head Office December 7 PR2 (Bataan & Zambales) December 12

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6 FEBRUARY 2008FEBRUARY 20086

Double birthday bash.Cutting the cake are PR Gaz Haus

chairman and chief executive officerNelson Par and purchasing manager

Edward Co during the celebrationgiven in their honor last January 4 at

the PR Gaz Haus headquarters inOrtigas, Pasig.

Visit to Samaritan’s PlaceThe management and staff of PR GazHaus led by its CEO Nelson Par and COOfor franchising Siu Ping Par visitedSamaritan’s Place last December 8, 2007as part of the company’s annual activitiesin to spreading Christmas joy andsharing blessings with the less fortunate.

Samaritan’s Place is a foster homeand orphanage located in MetrogateSilang Estates in Silang, Cavite. Foundedby Marc and Marilen Morris, the facilityprovides surrogate family l ivingexperience for orphaned, abandoned andneglected children waiting for permanentplacement through adoption orreunification with biological parents/relatives. Samaritan’s Place is accreditedby the Department of Social Welfare andDevelopment as a foster care facility.

During the visit, PR Gaz Haus officialsand staff distributed gifts and food treatsto the children of Samaritan’s Place. Thekids were also treated to a puppet showand a dance number by Gazman.

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FEBRUARY 2008 7

WISH KO SIRNoong nakaraang taon, dalawang lihamna natanggap ng Wish Ko Sir angnagkaroon ng kasagutan.

Isa dito ay ang liham ni RalphAnthony Piñero ng Masinloc branch saZambales. Siya ay nakatanggap ngpedicab bilang tugon sa kanyang hilingna magagamit ng kanyang asawa sapaghahatid nito sa kanilang panganayna anak sa eskwela.

Ang ikalawang kahilingan ay mulanaman sa liham na ipinadala ni RickyFlores ng Orani branch sa Bataan. Siyaat ang kanyang mga kasamahan aynakatanggap ng mga grocery items.

Ang pagkakaloob ng Wish Ko Sirsa mga kahilingang nabanggit ayginanap sa Christmas party ng PR2noong ika-12 ng Disyembre saZambales.

Maganda ang pinakita ng PRGaz Haus branch sa Subic,Zambales sa nakalipas na taon.Dahil sa magaling na salesperformance, ito ay napili ngpamunuan ng PR Gaz Hausbilang Branch of the Year parasa taong 2007. At ang branchhead (BH) naman nito na siElizabeth Josafat ay siyangnahirang na BH of the Year.

Yes, si BH Beth yan!Si BH Beth ay twice ng nagkamitng BH of the Year award—noong 2005 at ngayong 2007.Ang bigat, ibang klase ano?

Marahil, ito ay dahil na rinsa kanyang magandang attitudesa trabaho. ‘Pag nagbigay kang instruction, walangresistance at laging nasapositive side. At, humihingipa ng paumanhin kapag nag-average ng 60 ang benta!

Very resourceful si Beth atbago mag-7a.m., open na angstore. Kahit day-off, monitor parin niya ito. Higit sa lahat,walang audit findings at maymalasakit sa company.

May secret si Beth na i-shareko: favorite niya pizza and

pineapple juice. Kaya sa mgamay balak na manligaw, maytip na kayo. Pahabol, hate niyapork. At meron pang isa: everypayroll ‘pag day-off niya,deretso agad sa parlor. Aba,balidosa pala si Ma’am Beth.

Subic branch powerSila na naman ang branch of theyear—dahil may team work atkusang palo ang grupo na ito.Para makahabol sa sales target,nag-eextend pa ng operatinghours sa gabi.

Focus sila sa respective areanila at ang mindset ‘pagumaga: “Handa na kamingbumenta”. Very jolly din sila,at ‘customer is king’ sa kanila.Ang BH, ABH, Rider1 andRider2 ng Subic branch ayperfect example ng empleyadona team player. At, sa haloslahat ng oras, pinag-uusapannila ang mga differences ngbawat isa at inaayos anumangproblema para sa ikakagandang samahan.

Kay BH Elizabeth Josafat,ABH Arnulfo Catubay, Rider1Allan Teodoro, at Rider2 EnricoGonzales, saludo kami sa inyo!

Subic branch umarangkada sa 2007

Tumanggap ng award si BH Elizabeth Josafat mula sa pamunuan ng PR GazHaus (2nd mula sa kanan)

sa panulat ni Voltaire Garcia

1. HINDI DAPAT ilagay ang tangke ng LPG sa ilalim ngcabinet sa kusina; at kung hindi maiiwasan ito, lagyan ng

singawan (gap.)2. HINDI DAPAT gumamit ng apoy o naked light (kandila, lighter,

etc.) sa pag hanap ng tagas o singaw ng LPG. Mas mainam atligtas ang tubig at sabon (bubble test).

3. HINDI DAPAT magpalit ng tangke ng LPG kung meron apoy onaked light lalo na kapag brownout. Mas makakasiguro sa flashlight.

4. HINDI DAPAT gumamit ng tools o anumang matulis na bagay sapagpapalit ng tangke o sa pag-operate nito.5. DAPAT panatilihin na nakatayo ang tangke, maaaring magkaroon ng tagas(liquid leak) o singaw pag nakatagilid o nakatumba ito.6. DAPAT hindi malapit sa kalan ang tangke.7. DAPAT hindi bumababa sa haba na 1.2 metro ang ginagamit na LPG hose.

LPG SAFETY TIPSMga DAPAT at HINDI DAPAT gawin

sa ligtas na pag-gamit ng LPG

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