The Future Panchayats A presentation on e-Panchayat MMP by
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Transcript of The Future Panchayats A presentation on e-Panchayat MMP by
The Future Panchayats
A presentation on e-Panchayat MMP
by
Ministry of Panchayati Raj
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Structure of Presentation
NeGP & ePanchayat
Background
Status of e-Panchayat
ePanchayat & CSCs
e-Panchayat - Approach
Union Ministries’ Expectations
Panchayats’ Roles
Important Findings
Core Common Software Applications
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NeGP Vision & ePanchayat Importance
"Make all Government services accessible to the common man in his locality, through common service delivery outlets, and ensure efficiency, transparency, and reliability of such services at
affordable costs to realise the basic needs of the common man"
70% rural population, living in Panchayat jurisdiction.
ePanchayat will enable the lowest tier of Governance and enable service
provision at doorstep.The Gram Panchayat is constituted by the representatives of people and is best suited to define and provide for the basic
needs of common man.ePanchayat will provide technology solutions to help GP
manage these citizen needs better.
The CSCs can perform tasks where decision-making is not required. Enabling Panchayats will bring the decision makers (GP) and the Service
Delivery outlets (CSCs) closer, leading to better service delivery.
Need for urgent approval since NeGP is to be operationalized by 2014
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Background
• National Advisory Council (NAC) in Apr, 2005 suggested
• A “National IT for Panchayati Raj” project to monitor fund flows
• Recommended back-end support at all levels of PRIs / PR departments for
operationalization of services
• DIT included e-Goverance for Panchayats as a MMP under NeGP
Increasing Importance of Panchayats
• NREGA & BRGF launched – Provided big thrust to Panchayats and brought
them to centre stage
• Increasing role of Panchayats in flagship schemes
Jul – Dec ‘04 Apr – Jun ‘05 Feb – May ‘06 2006 - 2009 Jan – Dec ‘09 Jul ‘10
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Background
• IT interventions for Panchayats across the country
• ePanchayat in AP, InfoGram in Goa, eGram in Gujarat, PRIASoft in Orissa,
Panchlekha in MP, Asthi in Karnataka, DRISHTI in WB
• Most of these projects focussed on IT infrastructure & software related to
Certificates, Tax collection & Fund Management
• MoPR formulated eGovernance in Panchayats (ePanchayat)
Need for a comprehensive & integrated eGovernance programme for Panchayats
Jul – Dec ‘04 Apr – Jun ‘05 Feb – May ‘06 2006 - 2009 Jan – Dec ‘09 Jul ‘10
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Background
• MoPR initiated the e-Panchayat Study Project to assess:
• Role of Panchayats across various sectors
• Needs of various Union Ministries / State Deptts that can be best fulfilled by
the Panchayats
• IT interventions made at the State level
• ICT readiness of Panchayats
• Service delivery needs of the citizens
• Comprehensive nation-wide study across 114 Panchayats, 38 Districts and 27
States
Jul – Dec ‘04 Apr – Jun ‘05 Feb – May ‘06 2006 - 2009 Jan – Dec ‘09 Jul ‘10
Roadmap prepared for comprehensive induction of eGov in Panchayats
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Status of ePanchayat
• ISNA conducted in 27 states / UTs, 38 districts and 114 Panchayats
• ISNA study currently underway in 3 NE States and 3 UTs
• 27 State ISNA and National ISNA reports submitted
• BPR of 20 services formulated in all 27 states.
• 27 State BPR reports and National BPR report submitted
• DPR prepared for all 27 states and National DPR submitted
• All reports are available on http://panchayat.gov.in
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The Real Picture
• ePanchayat will enable the work-flow leading to internal automation and back-end decision making
• ePanchayat is for “Future Panchayats” and will augment the Institutional Capacity building initiatives for Panchayats
• ePanchayat & CSC complement each other and CSCs could be additional channel to deliver the service
• CSC can only do non-decision making tasks for Panchayats & other line departments
• DIT acknowledges that some of the CSCs have become non-operational due to lack of G2C services
CSCs unfairly seen as an alternative to ePanchayat
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ePanchayat Study Project - Approach
Wide-base consultative approach followed
11 Central Line Ministries consulted State PR Department was the anchor & over 10 State Line Departments consulted 23 Central Schemes studied to understand the data / information needs from grassroots &
existing challenges District Administration, ZP, DRDA consulted & their opinions sought Block Administration, BP consulted and their needs assessed GP, Field level functionaries consulted and their challenges & needs assessed Citizens interacted and their aspirations & challenges captured by conducting Gram Sabha &
one-to-one / focused group interactions Assessment of existing ICT initiatives done Plan to leverage the SWAN, SDC & CSC wherever available
ePRI designed in a very Logical & Comprehensive Manner
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Assessment tools used
1. Structured questionnaires
designed specifically for Centre,
State, District and Citizens
2. Workshops at State and district
level
3. Gram Sabha Meetings
4. Citizens discussions with focus
groups like women, widoes,
SC/STs, special abilities, senior
citizens.
Consultation with stakeholders at
Central line ministries
Identifying the pain areas of panchayats &
citizens Identifying the needs of citizens
State PR & line
departments to understand
expectations
Interactions with all PRIs
(ZP,PS,GP)
Assessing status of
capacity, ICT readiness, key G2C services
• Gram Sabhas• Discussions with
citizen groups
ISNA
ISNA Approach
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* P: Planning, I: Implementation, M: Monitoring, A: Accounting
PR Governance►Organization structure of PRIs►Extent of involvement in schemes (P, I, M, A)*►Extent of involvement in committees►Assessing status of devolution
eGovernance Readiness►Initiative for computerization
of PRIs►Extent of Integration of
relevant NeGP initiatives with PRIs
►ICT Infrastructure Assessment
Information & Services Needs►I&S Needs of citizens►I&S Needs of PRIs►I&S Needs of State PR Department►I&S Needs of Central line ministries
Capacity Assessment
►Capacities - No. of officials, elected representatives, staff, trained manpower etc.
►Skills & Capabilities – Trainings needs
►Structural issues, if any
Rural Service delivery
►Delivery channels available►Services rendered►Challenges faced by citizens
in service delivery
ISNA – Key Areas Studied
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Schemes Covered
1. NFSM
2. RKVY
3. NHM
4. ICDS
5. NREGS
6. SGSY
7. PMGSY
8. IGNOAPS
9. IAY
10.NRHM
11.TSC
12.SSA
13. NLRMP
14. IWDP
15. PYKKA
16. Hostels for SCs / STs
17. Central Sector Scheme of Free Coaching for SC and OBC Students
18. Babu Jagjivan Ram Chhatravas Yojna (Hostels for SC/ST)
19. Tribal Sub plan
20. National Rural Drinking Water Programme
21. Rashtriya Madhyamik Shiksha Abhiyan
22. Mid-day Meals Scheme
23. Scholarship Schemes
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Union Ministries’ Expectations
ICT based solutions at PRI for
Data needs to be captured electronically at source
Delays in reporting are often due to challenges in data entry
Data needs to be captured to enable better planning for Central Schemes
Better Implementation & Monitoring of the schemes is required at all levels
Need for convergence of various schemes through PRIs
Provision for information sharing between schemes viz.
BRGF, NHM & NREGA as indicated during NHM study
Information sharing between State pension data and IGNOAPS
Connectivity needs to be provided to the GPs & BPs
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Training is required for Panchayat officials
to enable PRI involvement in Implementation, Service Provisioning & Selection
of Beneficiaries
for Data Capturing of Physical & Financial progress of Schemes
Panchayats to be utilized for Information dissemination & publicity of Central Schemes
Need specifically expressed by stakeholders of NFSM, RKVY, Scholarship,
Tribal Sub Plan
Management of lowest level legacy data & facility; & updation of data
Need for scheme related data digitization & data capturing at source
Union Ministries’ Expectations …Contd
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Information Manager
Information Disseminator
Mo
nit
ori
ng
A
gen
cyIn
form
ation
C
reato
r
Maintaining databases and generating various MIS
Data entry related to planning, implementation of schemes
Spreading awareness about schemes and projects
Monitoring schemes and functionaries
Panchayats’ Roles
PRIs – the support structure for grassroots Scheme Management
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Scheme Execution at Grassroots (Recommended Roles)Sr No Scheme
NameActivities Responsibility
CenterGP CSC
1 NREGA Information on NREGA scheme, eligibility criteria for beneficiary and benefits
✓
Availability of form for job card ✓Submission of application for Job Card ✓Verification of application ✓Issuance of Job Card ✓Demand of work on job card ✓Allotment of work ✓Information on Payment of wages ✓Entry in Job card and muster roll ✓Selection of work for NREGS ✓Approval of works in PRI meetings ✓Approval of work on the basis of NREGS criteria ✓Preparation of detailed work plan ✓Release of fund for execution of work ✓Implementation of work ✓Closure of work ✓Maintaining records ✓Audit of the scheme ✓Preparation of MIS reports on implementation of scheme ✓
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Important Finding – Citizen Service Delivery
State Services OfferedKiosks CSC GP Office Others
Andhra Pradesh
Rajiv Internet Kiosks / RSDP are merged into Rajiv Internet Village:1.Payment of Mobile bills2.Payment of Insurance Premium3.Sale of Competitive Exams Forms 4.Rail Ticket Booking etc.5. Revenue Services: Case, Income, nativity Certificates, land records are envisaged to be delivered.
Integrated with Rajiv Internet Village
1. Registration and issuance of birth certificate2. Registration and issuance of death certificate3. Recommendation for layout4. Permission for Construction of Building / Approval of house building plan5. Issue of Valuation Certificate for Property and Many More
GP Office performs the back-end functions that can be delivered through CSCs
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Important Finding – Citizen Service Delivery
State Services OfferedKiosks CSC GP Office Others
Himachal Pradesh
eSugam Centres1.Collection and delivery of final documents for arms license2. Booking of Railway tickets3. Senior citizen passes4. Passport formSabji Suchna Kendra1. Information dissemination - crop related, market price of agricultural producePehal - eGovernance Centre1. Issuance of DL, RC
1. Utility bill payments
1. Issuance of Certificates for Birth Death, Income etc2. Payment of house tax
1. eSamadhan - Online grievance filing.
GP Office performs the back-end functions that can be delivered through CSCs
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Important Finding – Citizen Service Delivery
State Services OfferedKiosks CSC GP Office Others
West Bengal
1.Railway Tickets2.Electricity Bill3.Water Bill4. Internet Browsing5. Digital Photocopying6.Soil Testing7. Telephone bills8. DTP9. Copy of Records of Rights
1.Registration of Job Card2.Birth & Death Certificate3.Application for SC/ST scholarship disbursement4.Application for Old Age/ Widow Pension5.Caste Certificate6.Disability Certificate7.Income Certificate8.Residential Certificate9. Legal Heir Certificate10. Application for Artisan & Fishery Pension
Auxiliary Nurse/MidwivesRegistration of pregnant women & new birthPost OfficeDisbursement of Artisan & Fishery Pension
GP Office performs the back-end functions that can be delivered through CSCs
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Important Finding – Citizen Service Delivery
State Services OfferedKiosks CSC GP Office Others
Assam 1. Railway ticket booking, 2. LIC Insurance etc.
1. NoC for setting up business, NoC for loans etc.2. Grievance redressal3. Receipt of application for BPL cards4. Scheme related services like Job Card for NREGA, IAY houses, SGSY cheques, Old age Pensions etc.
GP Office performs the back-end functions that can be delivered through CSCs
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Important Finding – Citizen Service Delivery
State Services OfferedKiosks CSC GP Office Others
Gujarat Jan Seva Kendra: Touch Screen Kiosks - All talukas are given a touch screen kiosks to be installed in the building premises. These kiosks are to be used to know services, schemes, procedures to be followed and other basic information about taluka and other things.
1. Mobile Recharge2. LIC insurance3. Train Ticket Reservations4. Flight, Bus Tickets
1. Certificates related Birth, death, character, Income, Caste through e- Gram2. Record of Rights (Land Records)3. Payment of Electricity Bills4. Soil Test Certificates,5. Download of all application forms through eGram and Many more6. NREGA job card issue
GP Office performs the back-end functions that can be delivered through CSCs
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Important Finding – Citizen Service Delivery
State Services OfferedKiosks CSC GP Office Others
Madhya Pradesh
Samadhan Kendras1. Domicile Certificate2. Registration of vehicles3.Marriage Registration Certificate4.Birth & Death Certificate5.Khasra & B-1 Copy6.BPL Certificate7.Copy of voter list
1.Mobile recharging2.Railway e-ticketing3.Red bus service
1.Birth & Death Certificate2.Apply of widow/old age pension3.Land/property transfer4.Apply for new Ration Card5.Employment registration & application for unemployment allowance 6.Registration for scholarship disbursement
Aganwadi WorkersRegistration of pregnant women & new birth
GP Office performs the back-end functions that can be delivered through CSCs
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Core Common Applications
Application Description
1 National Panchayat Directory
Unique codes to all Panchayats, delimitation of Panchayats, will link all applications of e-panchayats
2 ActionSoft Scheme Implementation & Monitoring
3 Asset Directory information of assets & utilities created and maintained by Panchayats. This would evolve into an on-line Panchayat Assets/Utilities directory
4 ServicePlus To facilitate delivery of services to citizens
5 Panchayat Portals
Web site for each panchayat, integration with other software applications for panchayats, to act as a single delivery gateway, using single sign-on.
6 Panchayat Profiler Socio-economic Information, Socio-demographic Information, Public Infrastructure & Services, Geopolitical Information of panchayats
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Core Common Applications … Contd
Application Description
7 PlanPlus Panchayat-wise Perspective Plan, Draft Plan, Action Plan & head wise estimates of the budget
8 PRIASoft Capture details of receipts & expenditure by PRIs, generate cash book, various registers, Utilization Certificate for various schemes
9 Social Audit Social audits conducted by Gram Sabha, the action taken report etc.
10 Grievance Redressal
For citizens to lodge his/her grievance, its redressal
11 Basic GIS Applications
Maps of panchayats & integrate with other applications for panchayats such as Panchayat Profiler, Planning & Budgeting, Asset Directory etc. so that a spatial view of the profile/plan of a panchayat can be obtained by overlaying various non-spatial data.
12 Skill Management
To take care of training needs of Panchayat officials including elected representatives
National Panchayat Portal
Panchayat Profiler Asset Directory
GIS
Accounting & Taxation
Planning & Budgeting
Scheme Impl.
Monitoring
Financial Progress Physical Progress
Approved Works
Approved Works
• Employment eligibility
• Income data
Employment
• SSA/RMSA Enrollment data / MDM data
• Scholarship eligibility
Education
• Old age benefits• Widow / disability
pension
Social Welfare
• From NREGA• From BRGF etc• From other
Central Schemes• From State
Schemes• Own Sources
Assets
National Panchayat DirectoryNational Panchayat Directory
Soci
al A
udit G
rievance Redressal
Training & Capacity Building
Data on Expectant mothers
Birth data – Health monitoring
Monitoring of mal-nutritioned children
Immunization readiness
Health
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Citizen Service Delivery – Service Plus
Service No. of States requiring service
Birth / death certificate 21
Common certificates (Caste, Income, BPL, residence, domicile)
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NREGS (registration, job card, demand for work)
16
Old age / Widow / disability pension 16
RTI 9
Marriage certificate 9
Ration card 8
• Certificates• Pension disbursements• NREGS
Services commonly identified
Through Extensive BPR
• Identified 15 existing and 5 new
services for all States
• Identification of services through
validation across the hierarchy viz.
State, District, ZP, Block, BP, Gram
Sabha & GP
• Detailed To-Be process maps
defined for each of these services
Service Plus Software• Defines a generic service so that any service can be
easily defined / modified – Highly customizable• Web interface for direct access to citizens• Can integrate seamlessly with other software of the
Panchayat Application Suite
Thank You
2nd Oct, 09 to 2nd Oct, 10
“Year of the Gram Sabha -for empowered people & accountable Panchayats”
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Broadband Coverage – 30/Apr/2010
BROADBAND COVERAGE OF VILLAGE PANCHAYATS 30.04.2010
Village Panchayats Covered through Planned through
S.No Circle Total VPs ADSL Wi-MaxTotal Covered
2 Mbps BB feasible on ADSL ADSL Wi-Max
Total Planned
1 A & N 67 56 0 56 X 0 0 0
2 AP 21870 10917 0 10917 X 0 5121 5121
3 Assam 2489 693 275 968 X 0 2014 2014
4 Bihar 8463 1679 422 2101 1442 72 6824 6896
5 Chattisgarh 9837 1493 252 1745 1493 326 2815 3141
6 Chennai 1730 139 0 139 X 0 139 139
7 Gujarat 14031 7014 0 7014 6181 0 2302 2302
8 Haryana 5884 4098 1139 5237 4098 0 1245 1245
9 HP 3243 1308 109 1417 X 734 1168 1902
10 J&K 4893 642 0 642 X 6 2077 2083
11 Jharkhand 4559 321 548 869 321 0 3939 3939
12 Karnataka 5652 3256 0 3256 X 109 757 866
13 Kerala 991 989 0 989 X 0 0 0
14 Kerala-Lakshadeep 10 5 0 5 X 1 0 1
15 Kolkatta 158 158 0 158 X 0 0 0
16 MP 23004 2636 1521 4157 X 291 11181 11472
Sources: (1)BSNL
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Broadband Coverage – 30/Apr/2010 …Contd
BROADBAND COVERAGE OF VILLAGE PANCHAYATS 30.04.2010
Village Panchayats Covered through Planned through
S.No Circle Total VPs ADSL Wi-MaxTotal Covered
2 Mbps BB feasible on ADSL ADSL Wi-Max
Total Planned
17 Maharashtra 28079 9366 0 9366 X 0 5964 596418 N E I- Tripura 1003 160
342
502 X 0
1000
100019 N E I- Mizoram 768 175 175 X 6 620 N E I- Megalaya 0 0 0 X 0 0
21 NE II- Arunachal Pradesh 1766 70
148
218 X 0
434
43422 NE II- Manipur 1514 60 60 X 0 023 NE II- Nagaland 1110 982 982 X 0 024 Orissa 6494 1379 0 1379 X 0 2633 263325 Punjab 12200 9642 689 10331 X 82 848 93026 Chandigarh 23 16 0 16 X 0 0 027 Rajasthan 8370 2424 522 2946 X 0 5424 542428 Tamil Nadu 11433 7311 0 7311 X 0 2166 216629 TN- Pondicherry 98 98 0 98 X 0 0 030 UP (East) 37607 7913 1168 9081 X 0 28526 2852631 UP (West) 13660 2585 3149 5734 X 0 8705 870532 Uttaranchal 7546 1698 303 2001 1698 0 974 97433 W.B. 3354 1137 292 1429 X 211 1714 1925
34 WB Sikkim 163 66 0 66 X 5 0 5
Total 242069 80486 10879 91365 15233 1843 97970 99813
Note: X--> Information is being collected from these StatesSources: (1)BSNL
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State Name
ZP BP GP
No. of Offices
No. of ZPs having
computersNo. of Offices
No. of BPs having
computersNo. of Offices
No. of GPs having computers
Andhra Pradesh 22 22 1097 1097 21809 21809Arunanchal Pradesh 16 0 150 0 1751 0
Assam 21 21 185 185 2202 0Bihar 38 0 531 0 8463 0
Chattisgarh 16 16 146 146 9820 0Daman & Diu 2 2 14 14
Goa 2 2 189 189Gujarat 26 26 224 224 13693 13693Haryana 19 19 119 119 6155 0
Himachal Pradesh 12 12 75 75 3243 1185Jammu & Kashmir 22 0 143 0 4139 0
Jharkhand 24 0 212 0 4559 0Karnataka 29 29 176 176 5628 5628
Kerala 14 14 152 152 999 999Madhya Pradesh 48 48 313 313 23040 0
Maharashtra 33 33 351 351 27896 409Manipur 4 4 165 165Orissa 30 30 314 314 6234 6234
Puducherry 10 10 98 98Punjab 20 20 141 141 12809 0
Rajasthan 32 32 239 239 9148 1100Sikkim 4 4 163 163
Tamil Nadu 30 30 385 385 12618 12618Tripura 4 4 40 40 1040 0
Uttar Pradesh 71 71 820 820 52126 0Uttarakhand 13 13 95 95 7541 0West Bengal 18 18 341 341 3354 3354
Computers in over 80% of ZPs & BPs; But only 35% of GPs
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CSC Status – DIT Website
• As on 31st October 2009, a total of 55,979 CSCs have been rolled out in twenty-five States.
• Master Service Agreements (MSA) have been signed in 25 States covering 109,348 CSCs.
• The rollout is more than 75% complete in 5 States & in another 7 States the implementation has crossed half way mark.
• Another 2 States have completed the bid process & rollout is expected to commence shortly.
• Expected roll out of 100,000 CSCs to be largely complete by June 2010.
• SPV is being formed, so that the Government can progressively migrate to an e-Governance platform and enable services through the CSC network. Government of India is in the final stage of forming the SPV. The name of the SPV is "CSC e-Governance Services India Ltd".
Some of the CSCs have reportedly become non- operational in view of lack of availability of adequate
G2C & other services
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Integrated Child Development Services (ICDS)
Objective: Lay the foundation for proper psychological development of the child
E-Readiness
No IT Initiatives for the ICDS as of now.
Expectations from ePRI MMP
1. Information management2. Tracking of actual delivery of service to the intended
beneficiaries
Intended Beneficiary
• Women & ChildrenKey Stakeholders► Ministry of Women and Child Development► Ministry of Health and Family Welfare► Medical Officers incharge of Health Sub-Centres
and Primary Health Centres► ANM► District Programme Officers (DPOs)► Child Development Project Officers (CDPOs)► Anganwadi Worker► Lady health visitors (LHVs)► Auxillary Nurse Midwife and female health workers► PRIs (Data repository at village, block, Tehsil/Talluk
and District level to facilitate District Planning Process & Maintain latest Parivar Register)
Central Line Ministry
Ministry of Women and Child Development
Challenges Faced ► Information not readily available► Information regarding other scheme entitlements like
PDS to all the poor women given or not► Anganwari register monitoring ► Availability of Health worker at village level► Immunization Status► Capturing status of availability of drinking water
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National Rural Employment Guarantee Scheme (NREGS)
Objective: To enhance livelihood security in rural areas by providing at least 100 days of guaranteed wage employment
Intended Beneficiary
• Rural households whose adult members volunteer to do unskilled manual work
Key Stakeholders► Wage seekers► Gram Sabha► PRIs, specially the gram panchayat► Programme Officer at the block level► District Programme Coordinator► State Government► Ministry of Rural Development► PRIs (involved in the complete lifecycle of the
scheme from Planning to implementation and monitoring)
Central Line Ministry
Ministry of Rural Development
Challenges Faced► Currently data being entered at the block level, it is
desirable to have the data entered at GP► The manpower at GP level is not capable enough in
using computer and the web based IT applications.
Expectations from ePRI MMP
1. Data entry from GPs2. Trained manpower at GP for accounting & IT
application usage
E-Readiness► Use of web application for entering fund flow details and
Planning and Works Management Module
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Sarv Shiksha Abhiyaan (SSA)
Objective: Availability of quality elementary education to children
Intended Beneficiary► Children
Central Line Ministry ► Ministry of HRD► Department of School Education & Literacy
Challenges Faced ► Monitoring of scheme
E-Readiness► No scheme specific software. A web based MIS
reporting tool is being used for provide MIS and scheme related information
Key Stakeholders► Ministry of HRD► Department of School Education & Literacy► Department of Rural Development► Department of Panchayati Raj► NGO► Panchayats
► Monitoring & supervision of scheme at Gram level
Expectations from ePRI MMP
1. ICT based solutions / interventions at PRI level► Connectivity at the lowest level ► Management of lowest level legacy data and facility to
update data at the lowest level► Integration with other scheme data such as state
pension schemes etc2. Capacity Building interventions required at PRI level for:
► Trained and skilled manpower at Village level
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National Panchayat Portal
National Panchayat DirectoryNational Panchayat Directory
Accounting &
Taxation
Planning &
Budgeting
Scheme Impl.
Monitoring
PRI Profiler Asset Directory
Service Delivery
Skill Management
GIS
Social Audit
Grievance Redressal
Approved Works Approved Works
Financial Progress Physical Progress
Resource Profile Completed Assets
Asset Profile
Physical Progress
Resident & Employee Details
Appr
oved
Pla
n
Empl
oyee
/ El
ecte
d Re
pres
enta
tive
Det
ails
Rece
ipt &
Exp
D
etai
ls
Citiz
en /
Empl
oyee
Det
ails