The future of Business: 20 SoLoMo action items
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17-Oct-2014 -
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Transcript of The future of Business: 20 SoLoMo action items
Gerd LeonhardFuturist, Author, CEO
TheFuturesAgency
The Future of Business
The
futu
re is
already h
ere!
The world is becoming rapidly interconnected - businesses models need to become interdependent
The
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re is
already h
ere!
‘Used-to-work’... is useless
The
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re is
already h
ere!
Our businesses are increasingly subject to radical change due to technology
Expect more leaps, everywhere
The
futu
re is
already h
ere!
We are becoming... People of the Screen
The
futu
re is
already h
ere!
The
futu
re is
already h
ere! Technology just made another 5 huge leaps:
Social Local Mobile Cloud Video
“SoLoMo”
SoLoMo: ‘Consumers’ are leaping - businesses that stick with ‘business as usual’ will wither
SoLoMo Examples
Radical Consumer Empowerment:)
Was...
Is ... will be...
In the future, a free customer will prove more valuable than a captive one *Doc Searls
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re is
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ere!
B2B Use of SoLoMo is exploding
Source: Zendesk
The
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ere!
The
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re is
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ere!
Mobile First ...everywhere
The
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ere!
#1: Foresights need to be part of everybody’s job, every day
The
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re is
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ere!
#2: Mobilize or be ignored
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re is
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ere!
#3 Go SoLoMo (Cloud-Vid)
The
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ere!
#4 Delight your customers:)
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ere!
Delighting customers...
The
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re is
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ere!
#5: Re-imagine your business. NOW.
The
futu
re is
already h
ere!
#6: Explore new roles
The
futu
re is
already h
ere!
#7: Make bold - but not stupid - moves!
was: paid
Now:free
The
futu
re is
already h
ere!#8: Leave silos behind
The
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re is
already h
ere!
#9: Disrupt or be disrupted
The
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re is
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ere!
#10: Use technology ‘naturally’
The
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ere!
#11: Speed over Perfection*
The
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About Risks ... and Speed(em)brace
The
futu
re is
already h
ere! # 12: Get real-time and personal
with ‘social customer service’
The
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re is
already h
ere!
#13 Expect - and give - serious honesty
#14: Set your customers free
The
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re is
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ere!
Open is the new ‘captive’
The
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re is
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ere!
#15: Give something to get something
The
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re is
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ere!
#16: Interaction before transaction
The
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re is
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ere!
# 17: Create RTP - Reason-to-Pay - or don’t get paid!
The
futu
re is
already h
ere!
LinkedInSkypeGoogleAmazonDropboxEvernote
Flickr...
# 18: Consider Freemium
The
futu
re is
already h
ere! # 19: Involve your customers and
partners to co-create your future
thanks to
The
futu
re is
already h
ere!
#20:
Become a Publisher!
The
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re is
already h
ere!
The
futu
re is
already h
ere!
D E S I G N :
Thank You!
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