Sustainable Development at Allianz · 1 ) Figures as per 12M 2012 2 ) As of March 31, 2013 3 )...
Transcript of Sustainable Development at Allianz · 1 ) Figures as per 12M 2012 2 ) As of March 31, 2013 3 )...
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Sustainable Development at Allianz
Nomura European SRI ConferenceParis, 23rd May 2013
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1 About Allianz
2 Sustainability strategy and management
3 Sustainability performance
4 Further information
1
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Key figures at a glance1
Split of revenues, operating profit3 and customers4
Asia-Pacific
Anglo-Broker-Markets
Specialty insurers5
Western Europe
Africa, Middle East
Central EasternEurope
Latin America
2.4% 1.4% 3.2%
20.2%30.5%
9.0%
26.7% 24% 24.2%
3.4% 2.9% 9.0%
33.1%30.4%27.4%
5.3% 1.4%
26.8%
8.5% 9.1%n/a
0.3% 0.4%0.3%
-1.2 +4.2
-0.2 -0.5
-0.1 -2.9
0.0 +1.2
+0.3 -3.4
0.0 0.0
+0.2 -0.6
-0.3 +1.6
Change to 2011 (in %-points)
RevenuesOperating profit
Customers
EUR 106.4bn total revenues
EUR 1,934bn AuM2
EUR 9.5bn operating profit3
183% FCD solvency ratio2
EUR 48.3bn market cap2
Approximately 78mn customers
Present in over 70 countries
1 ) Figures as per 12M 20122 ) As of March 31, 20133 ) Adjusted operating profit of 2012 EUR 9.2bn after the classification of restructuring costs as operating, reflected in the split4 ) Customer figures including non-consolidated companies5) Allianz Global Corporate & Specialty, Euler Hermes, Mondial Assistance, ART
Germany
About Allianz
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Leading P/C insurer globally
Top 5 in Life business globally
Top 5 asset manager globally
Largest global assistance provider
Worldwide leader in credit insurance
One of the leading industrial insurers globally
Building the leading global automotive provider
1 ) All rankings based on 2012 data
Strong market positions and brands1
About Allianz
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Operating profit 2012 (EUR bn)
Total
L/H
AM
Co. & Con.
P/C
Target range published 02/12
Total AuM up 11.8%Higher investment margin
Strong net inflowsHigher performance fees
CR 96.3%Low NatCat
As expected
Strong results in 2012 …
4.0
2.0
-0.9
7.7
2.2
5.0
2.8
2.4
-1.1
8.7
4.7
-1.1
9.5
3.0
3.0
Outlook increased to > 9bn in 10/12
9.0
About Allianz
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4.50 EUR
0 3.00.5
1.0 1.5
2.5
2.0
2.8 EUR bn
Growth Operating profit Dividend3
Group1
Segments1
0 61
2 3
5
4
… and in 1Q13 as well …
P/C CR
90110
105100
94.3%
95
L/H NBM
0
1 3
4
2
1.8%
AM CIR
100 50
52.9%
9080 70
60
Capital1
%100 260
140
208%
180220
Internal solvency
A- AAAAA+
AA stable outl.
AAAA+
Rating5
AA-
1.7 EUR bn
Net income2
0
1.50.51.0
2.0
183%
External solvency4
100 200
120140
180160
1 ) Grey hands show previous year’s values / values end of 2012 in case of capital figures 2) Shareholders’ net income 3 ) Dividend paid in 2013 for FY2012
4) According to Financial Conglomerates Directive 5 ) According to Standard & Poor’s
About Allianz
-6
-2 2
6
0
+6.6%
-4 4
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Revenue growth 8.3%Robust investment margin
Total net inflows of EUR 43bnCIR 52.9%
Please mind the seasonality of the business and our disclaimer3!
Benign NatCatCR 94.3%
As planned
L/H
AM
CO
P/C 1.34.3 – 5.1
0.92.5 – 3.1
0.9
-0.2
… being well on track to meet the outlook for FY2013
Operating profit (EUR bn)
-1.1 – -1.3
1 ) For FY 20132 ) As % of target range mid-point3 ) Disclaimer: impact from NatCat, financial markets and global economic development not predictable!
1Q 2013 Outlook1 published 02/13 1Q 2013
2.7 – 3.1
9.2 +/- 0.5
30%2
31%2
31%2
20%2
28%2
Total 2.8
About Allianz
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Excellent ratings1
AAAAA+
AAAA-A+
AA-
BBB+BBB
BBB-BB+
BBBB-B+
BB-
CCC+CCC
CCC-CC
R
AAAAa1Aa2Aa3
A1A2A3
Baa1Baa2Baa3Ba1Ba2Ba3
B1B2B3
Caa1Caa2Caa3
CaC
A++
A+
A
A-
B++
B+
B
B-
C++
C+
C
C-
D
E
F
S&P Moody’s A.M. BestAllianz
Stable outlookNegative outlook
Stable outlook
Upgraded in July 2007Outlook improved to “stable” in March 2013Report of March 2013:- capital adequacy: “very strong
level commensurate with a AA rating”
- “very strong competitive position, reflecting very strong segmental and geographic diversity in revenues and profits”
- “very favorable risk-return profile of asset management operations”
Rating on Aa3 levelsince July 2003Report of May 2013:- “Very strong franchise”- “very large diversification”- “good capitalization and
financial flexibility”Outlook negative since February 2012 due to Euro-zone risks and possible consequences for Allianz Group
Rating on A+ level sinceMarch 2003Report of April 2013:- “very strong
business profile”- “very high degree
of diversification”
1 ) Financial strength ratings as of May 17, 2013
AllianzAllianz
Allianz
About Allianz
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1 About Allianz
2 Sustainability strategy and management
3 Sustainability performance
4 Further information
2
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ESG risk management
Managing sustainability risks and safeguarding
reputation(e.g. natcat risks)
PhilanthropySupporting the
communities we operate in
(e.g. Allianz Environmental Foundation)
ESG opportunity management
Sizing the opportunities and creating shared
value(e.g. green products)
The three dimensions of Allianz’ approach to sustainability
Risks: We are managing ESG risks as part of our core business processes, as a large insurer and institutional investor, risk management is our core competency
Opportunities: We are seizing commercial growth opportunities social and environmental considerations create
Philanthropy: With a presence in around 70 markets globally we take our responsibility towards society seriously, we use our core competencies to address critical social and environmental needs
Sustainability at Allianz: managing the risks and sizing the opportunities to ensure sustainable and profitable growth
Sustainability strategy and management
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We take an integrated approach to managing sustainability in the business
Support the Group Board on strategic decisions relating to sustainability; direct reporting line
Manage the strategic framework for Group-wide sustainability activities, develop relevant policies
Support functional departments and operating entities in implementing the Group’s strategic approach into business processes and operations
Knowledge hub facilitating best practice exchange across the Group
Alli
anz4
Goo
d, E
SG O
ffice
G
roup
-leve
l sus
tain
abilit
y ce
nter
s of
com
pete
nce Allianz Board of
Management
Local entities and global lines
Group-level functional
departments
Direct responsibility with the Board of Management; new ESG Board headed by M. Zimmerer (investments), J. Ralph (3rd party asset management), C. Booth (insurance)
Group-level functional departments such as HR, risk management and procurement, as well as operating entities and global lines assume responsibility for operational sustainability management
Sustainability strategy and management
ESG Board
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Allianz’ sustainability agenda driven by materiality
Regular identification, prioritization and validation of issues of material importance
Material sustainability issues determined by our business model and stakeholder expectations
Regularly engagement with stakeholder groups at global and local levels to understand their expectations and concerns
Understanding of materiality is also informed by international standards and guidelines for sustainability
We communicate in a transparent way to our stakeholders how the issues impact on our business and our activities, and our response to them
Issues are often directly or indirectly linked, we want to make the complexity transparent and comprehensible
Sustainability strategy and management
Allianz materiality landscape
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Sustainable development at Allianz means combining long-term economic value creation with a holistic approach to environmental stewardship, social responsibility and corporate governance.
“”
Customer satisfaction and brand value Renewable energy & carbon investmentsGreen products & servicesSRIMicroinsurance
Diversity CompensationEmployee training & developmentEmployee satisfactionCorporate donationsEmployee volunteering
Corporate governance Compliance training & programs Lobbying activities & political donations
Carbon reduction strategy & targetEnvironmental footprint
The four dimensions of Allianz’ sustainability strategy: our EESG approach
Economic Environmental Social Governance
Sustainability strategy and management
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1 About Allianz
2 Sustainability strategy and management
3 Sustainability performance
4 Further information
3
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The economic dimension of sustainability
Net promoter score [% of markets]
Microinsurance customers [million]
Investments renewable energy [EUR bn]
Investments SRI funds [EUR bn]1
CustomersMore satisfied customers compared with peers in 55% of our markets, Allianz loyalty leader in 30% (2011: 28%) of our markets
Products and servicesMore than 130 green products and services offered from asset management to insuranceIndia was the biggest growth market for microinsurance in 2012 with an increase of 11.7mn customersSRI now represents 4% of 3rd party investments, AuM greatly increased due to the inclusion of PIMCO SRI in reporting
Own investmentsRenewable energy portfolio includes over 40 wind and solar parks in Europe, further expansion planned
Economic
Sustainability performance
1 ) Data not comparable due to the inclusion of Pimco in 2012
2010 2011 2012
3.1 3.4
49.1
15.3
AllianzGI Pimco
55
52
46
2010 2011 2012
17.1
3.93.8
2010 2011 2012
2010 2011 2012
1.0
1.3 1.3+30%
+350%+9%-p
64.4
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CO2 emissions per employee [metric tonnes]
Energy consumption per employee [GJ]
Paper consumption per employee [kg]
Business travel per employee [km]
Carbon footprint36% reduction of CO2 per employee since 2006CO2 reduction driven by lower carbon intensity of paper and energy and reduction km travelledAllianz carbon neutral since 2012, 175,000 credits from own projects, remaining footprint neutralized by credits from the carbon market
Key figuresNew energy target: -10% from 2010 levels by 2015Energy from renewable sources accounts for 45% of total energy consumptionShare of recycled paper: 40%; share of FSC1 paper: 33%Environmental management system covers over 80% of employees worldwide
Reducing our environmental impact is one pillar of our climate change strategy
Environmental
Sustainability performance
2.4
2.5
2.7
2010 2011 2012
-11.4%
2.5
22.3
2.5
24.3
2010 2011 2012
22.3
-8.3%
142143
2010 2011 2012
-0.7%
138 6457
6588
2010 2011 2012
-2.0%
6719
1) Forest Stewardship Council
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Focus on people – enhancing diversity, skills, engagement & helping local communities
Women in executive positions1
% of totalFemale managers2
% of total
Training expenses EUR mn
Training expenses per employee EUR
Employees144,094 employees globally, of which 52% are female and 48% male, 77% are located in EuropeIncreasing share of females managers and women in executive positionsIntensified trainings: 64% of employees and 70% of managers underwent at least one training session
Corporate citizenshipEUR 20mn donated for social, cultural and environmental issuesFinancial literacy program reached more than 100,000 pupils in Germany in 201249 employees from 19 different Allianz subsidiaries volunteered for social OPEX and supported 16 projects / social organizations
1) Women at all executive positions below the Board of Management2) Women functionally responsible for other staff, regardless of level, e.g. division, department and team managers
Social
Sustainability performance
19.4
17.6
2010 2011 2012
+1.8%-p
19.2
33.9
32.7
2010 2011 2012
33.3
+1.2%-p
93.4
80.0
2010 2011 2012
87.6
+17%
708
606
2010 2011 2012
667
+17%
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ESG governance Compliance management
Establishment of the environmental, social, and governance (ESG) Board in 2012 consisting of 3 Board members to further strengthen the integration of environmental, social and governance issues in insurance and investment activitiesThe ESG Board holds responsibility for further driving our strategic framework, and defining policies and minimum standards across the Group
Political engagement
The implementation and maintenance of the Allianz anti-corruption program, which is compulsory for all employees, continued in 2012. Employee training sessions were held worldwide in classrooms and online in more than 20 languages.A Group-wide compliance quality assurance program was rolled out in 2012, which verifies the implementation and effectiveness of the Allianz compliance management system across the Group, including the anti-corruption programAllianz is recognized as being one of the world’s most transparent multinational companies. In the 2012 Transparency International corporate reporting ranking, we came 10th out of the 105 largest publicly-listed companiesTransparency on donations to political parties
Commitment to collaborate on sustainability issues: Allianz Forum in Berlin hosted over 50 events in 2012 with a total of over 6,000 people attending
Pursuing highest corporate governance standardsGovernance
Sustainability performance
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Allianz’ sustainability performance continually recognized – all aspects presented in the annual & sustainability reports
Included since 2000Recognized as leader in several areas, e.g., brand management, risk detection, access to financeGlobal #2 2008-2012; RobecoSAM silver class
Included since 2001, one of the longest-standing FTSE4Good companiesSpecial recognition for Allianz’s code of ethics and excellent environmental policy
Allianz rated best in class (“prime status”) Allianz received particularly high scores for environmental management, eco-efficiency, corporate governance and business ethics
Founding signatory (2002) and member since 2009Global insurance sector leader and 8th overall in 2012 ranking; inclusion in the global carbon disclosure & performance leadership indices
Sustainability performance
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1 About Allianz
2 Sustainability strategy and management
3 Sustainability performance
4 Further information
4
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We are offering and working on developing new products and services for our customers to help them mitigate the effects of climate change and manage their own environmental impact, e.g., Allianz RCM Global EcoTrends Fund, Smart RepairIn 2012, the number of “green” products and services offered by Allianz increased to over 130
A growing range of “green” products and services
Economic
Further information
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EUR 1.3bn investments in renewable energy projects in 2012 including over 40 wind and solar parks in Europe Purchase of 4 wind parks in Germany and France in 2012 Further investments planned on an opportunistic basis
Expanding the renewable energy portfolioEconomic
Further information
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Offering microinsurance to more than 17mn customers generating revenues of EUR 79mn
Economic
India (since 03/2004)Savings-linked life insurance cattle insurance accident insurance credit life insurance
Egypt (since 06/2007)Credit life insurance
Ivory Coast (since 10/2009)Funeral insurance mobile savings mobile funeral
Cameroon (since 03/2008)Credit life insurance
Malaysia (since 07/2011)Motorcycle & accident insurance
Indonesia (since 09/2006)Credit life insurance
Mali (since 06/2011)Agro-index
Burkina Faso (since 02/2011)Credit life & agro-index
Senegal (since 03/2008)Credit life insurance
Colombia (since 11/2007)Family life & maternityhome business insuranceaccident & dental assistance
Madagascar (since 03/2008)Credit life insurance mobile accident
Further information
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Reducing CO2 in internal operations and achieving carbon neutrality
Environmental
Carbon reduction strategy is based on the following levers: first to avoid and reduce emissions, second to substitute lower-carbon alternatives, and finally to neutralize remaining emissions through direct investment in carbon projects
Three levers of our carbon reduction strategy
2006 2012 2015
Avoidance & reduction
Energy
Travel
Paper
Substitution
Green electricity
Recycled paper
Green vehiclesBase year
Neutralization
Direct carbon
investments
Target -35%
CO2 footprint
Further information
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17.6%
32.7% 33.3%
19.2% 19.4%
33.9%
Today34% of all management positions
19% in executive positions
Group-wide development programs:
Women in executive positions1
Female managers2
+1.8%-p
+1.2%-p
30% women in the
executive talent pool
Global target:30% women
in Group-wide executive talent pool
2008 2009 2010 2011 2012 2013 2014 2015
1) Including women at all executive positions below the Board of Management.2) Including women functionally responsible for other staff, regardless of level, e.g. division, department and team managers.
Employee diversity: more women in leadership positions
Social
Further information
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We support and encourage volunteering among our employees, and the use of their expertise and competencies for the community’s benefitIn the social OPEX initiative, trained Allianz employees apply business improvement tools to help socially committed organizationsTheir involvement contributes to pride and identify with our company, building skills and team development
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Employee engagement: engaging our employees for the community’s benefit
Social
Further information
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Through structured involvement with strategic partners in the communities where we operate, we support the development of effective solutions to address social concernsIn 2009, we launched the initiative My Finance Coach to take finance into schools; in 2012 we reached over 100,000 pupils across Germany and over 3,000 in Argentina, Indonesia, Malaysia and ThailandFamiliarizing young people with financial issues will help them to make better financial decisions now and in future
Community investment: structured involvement in the communities where we operate
Social
Further information
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We actively participate in international working groups for climate change, asset management and insurance, as part of the UNEP finance initiativeAllianz promotes dialogue between the worlds of business, academia, politics and civil society through the Allianz Forum in BerlinA globally-acting, central department provides political issue management and government relations expertise for the Group
Government and international organizations: sharing knowledge and shaping the discussion
Governance
Further information
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Disclaimer
These assessments are, as always, subject to the disclaimer provided below.
Forward-looking statements
The statements contained herein may include prospects, statements of
future expectations and other forward-looking statements that are based
on management's current views and assumptions and involve known and
unknown risks and uncertainties. Actual results, performance or events
may differ materially from those expressed or implied in such forward-
looking statements.
Such deviations may arise due to, without limitation, (i) changes of the
general economic conditions and competitive situation, particularly in the
Allianz Group's core business and core markets, (ii) performance of financial
markets (particularly market volatility, liquidity and credit events) (iii) frequen-
cy and severity of insured loss events, including from natural catastrophes,
and the development of loss expenses, (iv) mortality and morbidity levels and
trends, (v) persistency levels, (vi) particularly in the banking business, the
extent of credit defaults, (vii) interest rate levels, (viii) currency exchange
rates including the Euro/U.S. Dollar exchange rate, (ix) changes in laws and
regulations, including tax regulations, (x) the impact of acquisitions, including
related integration issues, and reorganization measures, and (xi) general
competitive factors, in each case on a local, regional, national and/or global
basis. Many of these factors may be more likely to occur, or more
pronounced, as a result of terrorist activities and their consequences.
No duty to updateThe company assumes no obligation to update any information or forward-
looking statement contained herein, save for any information required
to be disclosed by law.