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Spring 2008 Trauth - Univ. Klagenfurt 1
Gender in the Global Gender in the Global Information Economy: IT Information Economy: IT Consumers & ProducersConsumers & Producers
Prof. Eileen M. Trauth, PhDFaculty of Information Sciences and
Technology (Informatik)Associate Dean
The Pennsylvania State [email protected]
Spring 2008 Trauth - Univ. Klagenfurt 2
Course Introduction
• What subject do you study?
• What work will you do?
• Why do you take this course?
• One important question about gender and technik?
Spring 2008 Trauth - Univ. Klagenfurt 3
Course Format
• Lecture
• Reading assignments
• Questions– Email, after class, Samantha
• Essay (gender & IT in some region / country)– Encyclopedia of Gender & Information Technology
• Oral presentation about essay
Spring 2008 Trauth - Univ. Klagenfurt 44
The Information Economy
Information Society
Information Economy
SecondaryInformationSector –Consumers
Primary InformationSector - ProducersHW, SW, systems/servicesContentIT people
Spring 2008 Trauth - Univ. Klagenfurt 5
Course Goals• Global information economy
– Telecommunications / Internet– Outsourcing/offshoring– Global work teams– European Union
• Human diversity in the global information economy– Culture– Race/ethnicity– Age– Social class– Gender
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Course Goals
• Gender diversity in global information economy– Culture– Economy– Infrastructure– Policy
• Critical examination of gender issues– for consumers of IT– for IT workforce
• Recommendations to address issues
Spring 2008 Trauth - Univ. Klagenfurt 7
Evolution of Information Society
• 1950s: computer• 1960s: Marshal McLuhan, “medium is the message, “information”• 1970s: Daniel Bell, “post-industrial society”, “information economy”• 1980s: ICT, “end user computing”• 1990s: WWW, Internet, National Information Infrastructure• 2000s: globalization, e-society, e-inclusion
Spring 2008 Trauth - Univ. Klagenfurt 8
Information Society in AustriaBundespressedienst Vienna, 2005
“… the rapid increase in use of information and communication technologies (ICT) for collecting, communicating, disseminating and exploiting information”
“By 2015 about four fifths of all human work will consist of handling information…”
Spring 2008 Trauth - Univ. Klagenfurt 9
Information Society in Austria:7 Key Themes
1 – Preventing digital division (e-inclusion)1 – Preventing digital division (e-inclusion)
2 – Infrastructure
3 – Modern, service-oriented public
administration
4 – More competitive SMEs through ICT
5 – ICT literacy
6 – Security of ICT applications
7 – High quality Austrian e-content
Spring 2008 Trauth - Univ. Klagenfurt 10
Information Society in Austria: Gender & e-Inclusion
“eEurope Action Plan 2005 focuses above all on users, male and female. At all levels and for all activities full social participation is paramount…”
Spring 2008 Trauth - Univ. Klagenfurt 11
Information Society in Austria:Gender & e-Inclusion
“Opportunities to participate may vary from person to person because of socioeconomic (income, ancestry, education) and sociocultural (gender) barriers.”
Spring 2008 Trauth - Univ. Klagenfurt 12
Information Society in Austria:Gender & e-Inclusion
“For various reasonsFor various reasons women are under represented both in research and development and also in founding new companies concerned with the application of the new ICT technologies.”
63% of men and 50% of women over 14 years are online (2005)
Spring 2008 Trauth - Univ. Klagenfurt 13
Information Society in Austria:Gender & e-Inclusion initiatives
• EQUAL – EU initiative to fight discrimination and inequality in the labor market has specific programs to support women and ICT
• Austrian regional initiatives– Women & ICT in Burgenland, ICT awareness– ABZ Vienna, ICT reentry– NOWA, Graz women’s network– IT4HER, Austrian Computer Society, careers
in ICT
Spring 2008 Trauth - Univ. Klagenfurt 14
Course Content
Globalization & diversity concepts
Socio-cultural influences on gender & ICT consumption
Socio-cultural influences on gender & ICT production
Application of socio-cultural understanding to gender & production/consumption of ICT in particular contexts
Spring 2008 Trauth - Univ. Klagenfurt 15
Diversity in the IT Field
•The meaning of diversity
•The benefits of diversity
•The reality of diversity
• Diversity themes
Spring 2008 Trauth - Univ. Klagenfurt 16
The Meaning of Diversity:Unlikeness, difference, variety
•Demographic (race, age, gender)•Task-related knowledge/abilities•Values, beliefs & attitudes•Personality, cognitive & behavioral styles•Status in organization, society
Spring 2008 Trauth - Univ. Klagenfurt 17
The Meaning of Diversity:Demographics
•Primary Categories•More visible diversity: race, ethnicity, sex•Less visible diversity: age, disability, sexual orientation, religion
•Secondary Categories•education, geographic location, income, marital status, military experience, parental status, work experience
•Fixed (sex?) v. fluid dimensions (socio-economic class?)•Priority of identity characteristics (e.g. race v. gender)
Spring 2008 Trauth - Univ. Klagenfurt 18
The Meaning of Diversity:Issues
•Standing out as ‘different’ (Race/Ethnicity)•Women in ICT as an ‘alternative’ view (Gender)•Assumptions about a woman’s qualifications (Gender)•Work styles, language, communication styles (Cultures)•Religion’s influence on a culture’s values & norms-Heterosexism (Gender, sexual orientation)•What is ‘normal’•Defensiveness about one’s diversity•How different are people who are ‘different’ in observable or knowable ways?
•When & how should it matter?
Spring 2008 Trauth - Univ. Klagenfurt 19
Benefits of Diversity:Economic Development & Innovation
• Knowledge (services) economy
• Technology (fuels knowledge economy)– Services vs. technology– continuous innovation vs. commodity
• Talent (human capital development) - brainpower & creativity to fuel innovation
Spring 2008 Trauth - Univ. Klagenfurt 20
Benefits of Diversity:Innovation
• Tolerance (of human differences)– Richard Florida (“Creative Economy”)
proposition: for attracting and retaining talent– Trauth proposition:
• for stimulating creativity/innovation atmosphere• for accepting new ideas of new people• for lowering barriers to entry to field
Spring 2008 Trauth - Univ. Klagenfurt 21
Benefits of Diversity:Innovation
• Stimulating innovation– Creative thinking– Workers representative of consumer base
• Competitive advantage– Broader lens => wider set of
opinions/experiences => more creativity & better decision making
Spring 2008 Trauth - Univ. Klagenfurt 22
Reality of Diversity: Globalization of IT
• Outsourcing/offshoring
• Global business – Doing business in different countries– How similar tasks differ from nation to nation– Efficiently adapting to cultural differences so
as not to disrupt job– Better global understanding
Spring 2008 Trauth - Univ. Klagenfurt 23
Reality of Diversity: Globalization of IT
• Cross-cultural work– Language differences– Cultural differences in the global workplace: work ethics, work
styles, customs– Work relationships– Working with people who are ‘different’ without offending them– “people need to learn how to act around each other”– Diversity and communication in small groups– Learning about other cultures– How to ‘fit in’ with different cultures– Communication with people who are different – or are they?– “Proper way to work with others from different cultures”– Diverse project teams
Spring 2008 Trauth - Univ. Klagenfurt 24
Discrimination v. inclusion
DiscriminationTarget v. agent Intentional v. unintentional
InclusionWelcoming climateTreatment of ‘other’Active v. passive marginalization
Spring 2008 Trauth - Univ. Klagenfurt 25
Tolerating, managing & celebrating diversity
• Tolerating: ‘accepting’ people who are different from you; non discrimination
• Managing: ensuring inclusion in the presence of diversity
• Celebrating: seeing value and positive effects from human differences
Spring 2008 Trauth - Univ. Klagenfurt 26
Managing Diversity• Government policy interventions
– Affirmative action, equal opportunity & anti-discrimination
– “fair” vs. “unfair” discrimination
• Corporate policy interventions – Mentoring– Diversity training– Diversity committees
• Monitoring progress– Numbers– Diversity climate studies
Spring 2008 Trauth - Univ. Klagenfurt 27
Managing Diversity
• Recourse– For targets of discrimination
• Accountability – For ‘anti diversity’ behaviors– For achieving diversity goals
• Global business– Not a choice– Degrees of experiential understanding
Spring 2008 Trauth - Univ. Klagenfurt 28
Gender as Diversity
A type of diversity => apply diversity concepts
Where gender is similar to and different from other types of diversity
All societies experience gender, do not necessarily experience other types of diversity (e.g. race in Ireland before 21st century.
The most “fundamental” area of oppression?
Spring 2008 Trauth - Univ. Klagenfurt 29
Gender, ICT Consumption & the IT Profession
• Is ICT use gendered? – If no, what is the evidence of this?
– If yes, what types of use are considered ‘masculine’ or ‘feminine’?”
• Is the IT profession gendered? – If no, what is the evidence of this?
– If yes, what is the evidence of this?
Spring 2008 Trauth - Univ. Klagenfurt 3030
Socio-cultural Factors Interacting with Gender in the Global
Information Economy
GenderedParticipation
in the InformationEconomy
Infrastructure
Society Society
Public Policy
Economy
Culture Culture
Economy
Infrastructure
Public PolicyInfluence Impact
Spring 2008 Trauth - Univ. Klagenfurt 31
Examples of Socio-cultural Influences on Gender
• Culture– Equality of women in the society– Attitude toward women working, working in
technical fields
• Economy– Size, importance of IT sector– Economic health of region– Unemployment rate & availability of jobs
Spring 2008 Trauth - Univ. Klagenfurt 32
Examples of Socio-cultural Influences on Gender
• Infrastructure– Access to ICT technology– Basic infrastructure (e.g. transportation,
electricity)
• Public policy– Laws protecting against gender discrimination– Laws restricting women– Maternity, child care policies
Spring 2008 Trauth - Univ. Klagenfurt 33
Gender, Culture and ICT Consumption & Production
• ICT consumption– National culture (Kenya)– Computing culture
• ICT production– National and professional culture (US)– National and professional culture (Canada)– National and organizational culture
(US, Israel)
Spring 2008 Trauth - Univ. Klagenfurt 34
Gender, ICT Consumption & National Culture: Kenya
• Rationale:– Information-intensive social services (health,
education)– digital divide & ‘gender justice’ in developing
countries
“Neglecting to give women access…deprives them and their families of income, reduces the skill level of a nation’s human resource, limits national productivity … in the global market.”
Spring 2008 Trauth - Univ. Klagenfurt 35
Gender, ICT Consumption & National Culture: Kenya
• Women’s motivation:– to achieve labor force entrée– to compete in historically male domain– to become empowered
• Economic• Gender equity
Spring 2008 Trauth - Univ. Klagenfurt 36
Gender, ICT Consumption & National Culture: Kenya
• Perceived barriers:– Focus of ICT educational programs– Organization’s inability to recognize their
competencies (mix of business and technical)– Labor market
• Gender discrimination in hiring practices• National ICT policies not supporting IT sector
growth -> limiting placement levels
Spring 2008 Trauth - Univ. Klagenfurt 37
Gender, ICT Consumption & National Culture: Kenya
• Conclusion:– Gender inequality in information age tends to slow
economic growth
“No country can raise the standard of living and improve the well-being of its people without the participation of half its population…Women are important actors.. To hold them back is to hold back the potential for economic growth.”
– Impact of women’s participation in formal workforce
Spring 2008 Trauth - Univ. Klagenfurt 38
Gender, ICT Consumption & National Culture: Kenya
• Conclusion:– Lifting families out of poverty through labor force
participation, through investing earnings in the children
– ‘development’ means more than economic development
• Eradicating sources of oppression: gender and racial discrimination, social & economic deprivation, intolerance & repressive states
– Education as an enabler & post-colonial effects
Spring 2008 Trauth - Univ. Klagenfurt 39
Gender, ICT Consumption & Computing Culture
• Motivation:– Sex difference in use of computing among US
children (early 1980s)– Long term effects of gender digital divide– “Gender” arguments not supportable
• Computing as ‘machinery’– Procedural knowledge
• Early computer programmers were women– Other forces at work?
Spring 2008 Trauth - Univ. Klagenfurt 40
Gender, ICT Consumption & Computing Culture
• Gendered culture:– Gendered types of games
• Sports• Warfare• Aggressive gambling
– Gendered depiction of software• Male images in marketing
– Gender & educational computer use • Aggressive boys claiming the computing space• Boys’ exclusion of girls in clubs
Spring 2008 Trauth - Univ. Klagenfurt 41
Gender, ICT Consumption & Computing Culture
• Gendered culture:– Gendered spaces of use
• Arcades as “pool halls”
• What would non gendered (or equally gendered) uses, spaces & marketing look like?
Spring 2008 Trauth - Univ. Klagenfurt 42
Gender, Culture and ICT & Production
• National and professional culture (US)
• National and professional culture (Canada)
• National and organizational culture (US, Israel)
• Cross-cultural study
Spring 2008 Trauth - Univ. Klagenfurt 43
ICT Production and National & Professional Cultures (US)
“Are Women an Underserved Community in the Information Technology Profession?”
Eileen M. Trauth, [email protected]
Jeria L. Quesenberry, [email protected]
International Conference on Information Systems, 2006
Spring 2008 Trauth - Univ. Klagenfurt 44
Women: A (Coherent) Underserved Community?
• Women not minorities in the populationIn 2004, women accounted for:– 59.2% of the population over 16– 56% of the labor force (U.S. Bureau of Labor Statistics 2005)
• Female participation increasing in some historically male-dominated professions – Legal: 9.5% female (1971) to 44.4% (1996)
(Kam, 2005)
Spring 2008 Trauth - Univ. Klagenfurt 45
Women are Underrepresented in the IT Profession
• The representation of women in the IT profession is declining (ITAA, 2005, 2003)
• Women are less likely to return to the IT profession after the dot.com bust (ITAA, 2005)
1996 2002 2004
100%
41%35%
32%
59%65%
68%
MenWomen
Year
25%
75%
0%
50%
Source (ITAA, 2005; 2003)
Spring 2008 Trauth - Univ. Klagenfurt 46
Theorizing Gender: Individual Differences Theory of Gender and IT
Do women vary with respect to the (individual & societal) factors that help to explain the under representation of women in the IT profession and, if so, how?
Spring 2008 Trauth - Univ. Klagenfurt 47
Research Program
• Qualitative investigation of life histories of women IT professionals (200 interviews)– Ireland (1989-90; 2003-2006)
• Fulbright (Dublin City University)• Science Foundation Ireland (Univ. Limerick)
– Australia & New Zealand (2000)• Australian Research Council (Griffith U.)
– US (2002-2006)• NSF: A Field Study of Individual Differences in the
Social Shaping of Gender and IT
Spring 2008 Trauth - Univ. Klagenfurt 48
Data Collection and Analysis
• Face-to-face / open ended interviews
• Themes:– Participant demographics / background– Significant socio-cultural, institutional and
interpersonal influences– Broader comments on gender and IT
Open coding transcripts / N6
Spring 2008 Trauth - Univ. Klagenfurt 49
This Paper
• Interviews with 92 US women– Massachusetts (32)– North Carolina (30)– Central Pennsylvania (30)
• Participants represent range of ages, ethnic / racial identities, marital statuses, educational backgrounds and job titles
Spring 2008 Trauth - Univ. Klagenfurt 50
This Paper
1. Some prevalent societal gender discourses encountered by American women throughout their personal and professional development
2. Themes showing the variety of women’s responses to these discourses
3. Different identity characteristics (individual identity, individual influences) of women that help to explain the variation in experience of and response to the discourses
Spring 2008 Trauth - Univ. Klagenfurt 51
Gender Discourses Explored
1. Domestic responsibilities
2. Female Career opportunities
3. IT as a masculine profession
For each discourse a variety of responses were identified, as were societal influences on the women that shed light on this variation
Spring 2008 Trauth - Univ. Klagenfurt 52
Gender Discourse: Domestic Responsibilities
Women should sacrifice their careers for domestic responsibilities – discourse varies by identity characteristics: sexual orientation, marital status, parenthood status
Typically, [the societal message is that the family obligations take precedence over the professional obligation. … I think typically [the societal view] is that when the woman has a child she should stay home and take care of them. The male would be the financial supporter. [Francie]
Spring 2008 Trauth - Univ. Klagenfurt 53
Domestic Responsibilities: Response Themes1. Independence and equality
By the time I reached high school, I was very independent. I really did not see a need for a man to take care of me. I thought my parents were very silly in trying to push me into marriage. [Samantha]
2. Childrearing• Motivation• Support structures• Domestic arrangements
[My husband, who works in IT] understands the pressures and the demands. We work more closely dealing with situations [about childcare]. Dealing with a child being sick, he takes half a day off, I take half a day off. We work around our schedules. We understand the demands of work. [Jada]
Spring 2008 Trauth - Univ. Klagenfurt 54
Gender Discourse: Female Career Opportunity
Gendered constraints on careers – discourse varies by identity characteristics: age, race and socio-economic status
I had a 4.0 [grade point average] coming out of high school, but I was not directed toward one of the mainstream universities. I think there are a lot of factors affecting that, race being one of them. [Joanne]
My parents both always told me “you can be anything you want as long as you work hard and you are smart.” [Teri]
Spring 2008 Trauth - Univ. Klagenfurt 55
Female Career Opportunity: Response Theme
Influences in overcoming gendered IT profession career choice
• Parents• Male role models• Value of education• Technology exposure• Socio-economic class
I think [my mother’s] attitude was that an education is the way out for you. You need to be able to support yourself. In order to do that, you need a good solid education. I think she wanted me not to be in the position that she was in. I think I knew from a very young age that one way or another I was going to college. It was not negotiable it was just known. [Wendy]
Spring 2008 Trauth - Univ. Klagenfurt 56
Gender Discourse: IT as a Masculine Profession
Suitability of women for the IT profession - discourse varies by identity characteristics: race, local culture
It is hard [to fix the perception of IT work because] girls are hearing all kinds of crappy things all the time. [We need someone] who can make us see that IT is not this horrifying ocean of geekdom. It is not that bad. There are lots of really cool women in IT. It is not all freaks. That is the biggest concern of high school girls. Put yourself [in their shoes], what were you like in high school when you were sixteen? … It is not cute to be associated with geeks. [In my high school] the only people who were into computers were those creepy guys. There were like two or three creepy, unwashed, acne-filled [guys]. Nobody wanted to have anything to do with them. [Debbie].
Spring 2008 Trauth - Univ. Klagenfurt 57
IT as a Masculine Profession: Response Themes1. IT profession fit• “Tomboy” versus “girlie girl”My brother was two years older [and] we were very close and hung out
a lot. … We were pals. He would have a lot of his friends over to the house, and I became pals with them. … The brother’s influence probably is one thing that made me very comfortable with having guys as friends. [Yvonne]
• CompetitivenessI guess because it seemed worth doing. If everything else was easy
then this was something that I had to learn, I had to conquer. [Wendy]
• Minority “two-fold”– Characterization by a women who is also a member
of a historically underrepresented group (e.g. race)
Spring 2008 Trauth - Univ. Klagenfurt 58
IT as a Masculine Profession: Response Themes
Female assertiveness• Acceptability?I was brought up to be very quiet. My dad used to be proud of my sister and
me and he would say “I could bring you two little girls anywhere. You are such good girls. You sit there and don’t talk.” If anything that has been the biggest obstacle that I have had in my life and career is to speak up and not be overshadowed by men who want to be larger than life. They talk about these things they have done when I have done things that are much more credible. Tooting my own horn has always been a problem. [Miranda]
• Role of race and sexual orientationIf you look at society, the two out of the White male and the Black male, the
White female and the Black female, I think the two [groups of people] that society reacts the most to are White males and Black females. … I think that is probably because [in] today’s society the Black female has been the core of the Black family. [Megan]
Spring 2008 Trauth - Univ. Klagenfurt 59
Discussion
• Emerging critical methodology• Influential mitigating role of significant
others • Gendered messages were typically
not empowering
Because I work with girls in high school now I understand the messages that a lot of them get. ... I know now from work that most of [the societal messages] are not positive. [Yvonne]
Spring 2008 Trauth - Univ. Klagenfurt 60
Conclusion:Women Are an Underserved Community
Women, as a group, encounter gender discourses that help to explain the underrepresentation of women in the IT profession
Variation exists within this ‘underserved community’ – Both group and individual effects are in evidence – Discourses are not unilateral
Spring 2008 Trauth - Univ. Klagenfurt 61
Conclusion: Future Research
• Socio-cultural barriers and facilitators to female participation in the IT profession
• Interrelationship between individual agency and societal influences
• More studies that examine the multiple identities of women
Spring 2008 Trauth - Univ. Klagenfurt 62
ICT Production and National & Professional Cultures
“Constructing the IT Skills Shortage in Canada”
• Exploring systemic barriers to women in IT profession– ways in which institutional practices reinforce a definition
of “IT professional” that tends to exclude women
• Critical examination of discourses about:– definition of ‘IT professional’ – Skills needed to be an ‘IT professional’ – Qualifications required for entry into ‘IT profession’
Spring 2008 Trauth - Univ. Klagenfurt 63
Constructing the IT Skills Shortage in Canada
• Institutional cultural influence– The way that the leaders of the IT profession
have defined “IT profession” in discussions about the “IT skills shortage”
– Privileging aspects of the IT field which tend to be male dominated and excluding aspects that have a higher representation of women
– Reinforcing IT profession as male domain• With implications for demotivating women’s
participation
Spring 2008 Trauth - Univ. Klagenfurt 64
Constructing the IT Skills Shortage in Canada
• Institutions & professions as “carriers of culture and social structure”– Certain practices (& knowledge areas)
become taken for granted & privileged regardless of actual reality
• the kinds of skills and knowledge that IT professionals need
• Examples?
Spring 2008 Trauth - Univ. Klagenfurt 65
Constructing the IT Skills Shortage in Canada
– Shaping the perception of the IT field• narrowing definition of IT field to the ‘technical bits’
and not the context surrounding it• Examples of ‘context surrounding IT field’?• excluding women who tend to be more in this
space • traits associated with ‘feminine’ tend to be
undervalued• Typically ‘feminine traits’ needed in IT field?
Spring 2008 Trauth - Univ. Klagenfurt 66
Constructing the IT Skills Shortage in Canada
• Women’s under representation in IT field varies by sub-field– Not meant to be an essentialist assumption– Women under represented in software engineering – Women well represented in application &
management• Technical writers: 50%• Systems quality assurance analysts: 40%• Database administrators: 40%• Data administration analysts: 40%• Systems testing technicians: 40%
Spring 2008 Trauth - Univ. Klagenfurt 67
Constructing the IT Skills Shortage in Canada
• A generation of male IT managers inclined to hire in their own image– (Un)consciously applying criteria of ‘qualified’
as those who possess the same characteristics as them
• Male• Computer scientist or engineer
– Only qualifications available in 1970s and most of 1980s
• Other characteristics???
Spring 2008 Trauth - Univ. Klagenfurt 68
Constructing the IT Skills Shortage in Canada
“Systemic discrimination ‘is the existence of requirements, which are not essential to performance and have the unintended consequence of excluding certain groups’… height requirements for police officers.”
(Ontario, Canada, Human Rights Commission)
Spring 2008 Trauth - Univ. Klagenfurt 69
Constructing the IT Skills Shortage in Canada
• Assumption that computer science, engineering or math are the only routes into the IT profession– Other appropriate routes?– Reinforcing male domain which subsequently
reinforces gender barriers to female participation.
Spring 2008 Trauth - Univ. Klagenfurt 70
ICT Production andNational & Organizational Cultures
“A Cultural Perspective on Gender Diversity in Computing”
• Gender differences regarding ICT are due to cultural differences not innate gender differences– Search for features of a society that inhibit
participation by women in IT• Examples?
Spring 2008 Trauth - Univ. Klagenfurt 71
A Cultural Perspective on Gender Diversity in Computing
– Do not assume that women are innately uninterested in or unqualified for IT
– There is not a gender-divide regarding how men and women approach the IT profession
Spring 2008 Trauth - Univ. Klagenfurt 72
A Cultural Perspective on Gender Diversity in Computing
• “We refute the popular notion that focusing on gender differences will enhance greater participation in computing.”– ‘nurture’ rather than ‘nature’– Rejecting model of oppositional thinking that
divides men & women– Recognize the common ground men &
women share
Spring 2008 Trauth - Univ. Klagenfurt 73
A Cultural Perspective on Gender Diversity
in Computing • Case studies of cultural and environmental
conditions rather than gender differences to explain how women relate to IT
– Where cultural conditions allow for gender diversity– Move away from gender differences to cultural issues
• Also allows for class and race to be considered
– Attributing differences to gender when they are really due to cultural & environmental factors
Spring 2008 Trauth - Univ. Klagenfurt 74
A Cultural Perspective on Gender Diversity in Computing
• Culture– Complex & broad set of relationships, values,
attitudes & behavior that bind together a specific community
• Consciously & unconsciously• Dominant culture vs. micro-cultures & counter-cultures• Examples??
– “Thinking culturally”: embracing gender similarities & intragender differences
• Examples??
Spring 2008 Trauth - Univ. Klagenfurt 75
A Cultural Perspective on Gender Diversity in Computing
• Gender (vs. sex)– The roles, behaviors, attitudes attributed to
people by virtue of their biological sex– Men and women born into certain roles as
they are born into specific cultures and moments in history
• Examples of roles deriving from certain moments in history?
Spring 2008 Trauth - Univ. Klagenfurt 76
A Cultural Perspective on Gender Diversity in Computing : Carnegie Mellon University
• Mid 1990s: less than 10% women in computer science
• Changes in local environment– New admissions criteria
• Deemphasizing prior programming experience
– Women@CS: mentoring & networking• Retention goals
• 2004: 33% women in computer science
Spring 2008 Trauth - Univ. Klagenfurt 77
A Cultural Perspective on Gender Diversity in Computing: Israel
• Participation of females in high school (gymnasium) computer science classes– Differences between Arab and Jewish
students based upon cultural factors
• Survey of 146 students– “Who encouraged you to choose computer
science studies?”
Spring 2008 Trauth - Univ. Klagenfurt 78
A Cultural Perspective on Gender Diversity in Computing: Israel
• Arab female students received more encouragement to choose CS than did Jewish students– Mothers: 56% - 40%– Fathers: 44% - 40%– Siblings: 44% - 16%– Friends: 44% - 20%– Acquaintances studying CS: 50% - 20%– Teachers: 56% - 8%
• For higher social status• Greater influence of parents on career decisions
Spring 2008 Trauth - Univ. Klagenfurt 79
A Cultural Perspective on Gender Diversity in Computing
• Conclusion– Outreach: exposure and awareness about IT– Education: ways of teaching– Interventions
• Create learning environment where both men & women can flourish
– ‘Critical mass’ creates sustainable energy• How & why???
Spring 2008 Trauth - Univ. Klagenfurt 80
Cross-cultural Analysis of Women and IT Careers
“A Multicultural Analysis of Factors Influencing Career Choice for Women in the Information Technology Workforce” (Trauth, Quesenberry & Huang, 2008)
• What are the ways in which perceptions of a woman’s role that are embedded in the culture of a given society influence IT career choice?
• How do other societal factors moderate these influences?
Spring 2008 Trauth - Univ. Klagenfurt 81
A multicultural analysis of women & IT• Literature review
– Cultural influences within a country• gender identity & stereotypes shaped by social &
political ideology (e.g. Turkey)
– Multicultural influences within a country• Diversity of cultural backgrounds within a single
country (e.g. Asian vs. Caucasian females in Australia)
– Cultural influences across countries • Variation in influences by country (e.g. Romania vs.
Scotland; Japan vs. Romania)
Spring 2008 Trauth - Univ. Klagenfurt 82
A multicultural analysis of women & IT
• Literature review summary– Cultural factors are highly relevant in
explaining women’s participation in the IT field– There is wide variability across cultures– There is a need for further research into how
cultural factors influence the image of gender, of technology and of gender relations with respect to IT
Spring 2008 Trauth - Univ. Klagenfurt 83
A multicultural analysis of women & IT
• Methodology– Analysis of 200 transcripts of life history
interviews with women from US (123), Ireland (46), Australia and New Zealand (31)
– Data items examined:• Demographic background (country of origin,
country of residence, race,• Personal background (education, IT work
experience)• Experiences as a woman working in IT field
Spring 2008 Trauth - Univ. Klagenfurt 84
Participants
Field Site LocationYear(s)
Conducted# Interviews Conducted
Australia/New Zealand 2000 31
Ireland 1990 25
Ireland 2003 21
United States 2002-2006 123
TOTAL 1990-2006 200
• Diverse group of women– Variety of demographics and backgrounds– Multiple geographic locations
Spring 2008 Trauth - Univ. Klagenfurt 85
A multicultural analysis of women in IT
• Theoretical framework:– Individual differences theory of gender & IT
• Individual identity• Individual influences• Environmental influences
Spring 2008 Trauth - Univ. Klagenfurt 86
Individual Differences Conceptual FrameworkIndividual Identity Demographic Data Age, Gender
Ethnicity, Race, NationalityReligionSexual Orientation
Lifestyle Data Children, Spouse/PartnerFamily Background, Family Work Background
Workplace Data Career characteristicsIndustry TypeJob Title, Technical Level, Type of IT Work
Individual Influences Personal Characteristics EducationInterests & AbilitiesPersonality TraitsIT Identity, Gender Identity
Personal Influences Exposure to ComputingEducational ExperiencesLife ExperiencesRole Models & Mentors
Environmental Influences Cultural Attitudes & Values Attitude Toward Women, Women Working, Women Working in IT Academic Attitudes Toward Women (In General, In IT)Workplace Attitudes Toward Women (In General, In IT)
Geographic Data Location, Population, History
Economic Data Employment OverallInformation Economy Employment
Policy Data Relevant Laws and Policies
(Trauth, et al., 2004)
Spring 2008 Trauth - Univ. Klagenfurt 87
Findings• Cross-cultural perspectives are manifested
• Four themes identified– Motherhood and careers– Family dynamics– Career choice– Gender aptitude stereotypes
• Builds on prior theoretical foundation
• Represents a range of cross-cultural messages
Spring 2008 Trauth - Univ. Klagenfurt 88
Motherhood and Careers• Messages about motherhood and careers
have evolved over time in Ireland
• Communist and socialist ideologies are more open to women working
“I feel coming from a communist country, I was raised in a little bit different way than girls are raised [in capitalist western cultures]. There was more expectation on us to get to any field we wanted and gender was not really an issue. And because of economical reasons, our mothers had to work. As such, they were also our
bread winners as much as our fathers. I guess, there was a bigger awareness or let’s say, acceptance of women [working]” [Charlene]
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Family Dynamics• Family-centered culture
– Pleasing parents and in-laws in terms of career choice and lifestyle
– Caring for parents and in-laws– Grandparents support in child-care roles
“I think [a] difference is that probably [American women] do not have to take care of their parents. That is the big difference I
can see.” [Carol]
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Career Choice• Variety of decision factors
– What you want to be?– What you should be?– What you can be?
• Personal will versus practical consideration
• IT as “clean work”“I was really intelligent. I was a topper. So that is why [people said I would become a doctor] … I had good marks, [but not enough to
go into medicine] … I didn’t want to give up. I wanted to be a professional.” [Mitual]
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Gender Aptitude Stereotypes• Varying stereotypes about gender and IT
• Gender is not the primary target stereotype compared to other social dimensions
• Meaning of “geek”
“I think more women in China study engineering than [in Australia]. In China, our country says a woman and a man are equal. There is no [stereotype that IT] is men's work” [Cynthia]
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Discussion• Our findings show that cross-cultural
factors have vivid influences on women’s choice of IT careers
• While themes related to parenting, family dynamics, stereotypes, and economics might be evident in studies of women in each societal context, the ways in which these themes are experienced by the women vary across cultures
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Perceptions of woman’srole embedded in the Society
• maternity•childcare•parental care Socio-cultural
Moderators
•gendered career norms•social class•economic opportunity•gender stereotypes about aptitude
Variation in female ITCareer choice
by
•culture within country•across cultures
A model of cultural factors influencing career choices for women in the IT workforce
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Implications• The empirical findings indicate that greater
nuance is needed in the examination of gender and IT in the globalization context
• The Individual Differences Theory of Gender and IT suggests that not all women experience similar issues in the same ways, hence there is a need to focus on women as individuals
• Future research on gender and IT should consider gender in conjunction with other factors and embrace more theoretical varieties