Social media new way of working

bright people, bright ideas, bright solutions

Field Management Solutions B.V.

Field Management Solutions B.V.www.fieldgroep.nl

What is internal company social media

WIKI

Blog

TweetMicro Blog

Forum

RSS

Virtual teams are now the regular way of working

Linda and Hans

Both work at the same company

Working on opposite sides of the world or

country Working on the same problem

How can internal company Social Media

help them? www.FieldGroup.nlwww.marcdenheld.com

Requirements

• Process• Systems and tools• Support

Select your Social media Domains

CustomersCustomers EmployeesEmployees PartnersPartners

Processmanagement

Productmanagement

Company Organisation

Document management

Project Management

Communications

Innovation

Knowledge Management

www.FieldGroup.nlwww.marcdenheld.com

ParticipantsFunctionsPortal

The Portal Must fit the work-process

Portal Yammer

Wiki

Chat

All staff

Polls

Broadcast events diary

Personal

Group/ Team/Project

BroadcastSocial File

share

QuickR

Knowledge share

Knowledge search

Document share

New Knowledge

Q&A

Document Archive


EU

Functional requirements.· Flex workspace with follow

me telephone · Single Sign-on· Multi application anywhere

login with single look and feel

Login

DEU DEU

EnviromentWindows start

screen EU Wide

Portal start screen EU Wide

Portal screen Country

Input

Process flow

Enter Sign in

Network

Login Y/N

Login Y/N

Functional requirements Log in.· Log sees if you are external ·

Output Login Password?

DEU portal Container

Functional requirements EU Portal.· Portal is container for all

lower portals· Compulsory entrance· EU News· EU links

DEU NL

DEU portal Filling


Country portal Filling

Portal screen Department

DEU NL departmental


Department portal Filling

Functional requirements Country Portal.· Compulsory entrance· EU Portal as container· Country specific field

dropins in containers· Social media stays

international· Links to Country

functionality activates popups

News Menu: DEU Denso Country NL DE etc. NL Departmental news

Menu driven Selection of

functionalities

BMS Menu:DEU EU Country NL DE etc. NL Departmental Data

KPI Menu:DEU Country NL Departmental data

NL

Social Media Menu:DEUForum--------------------------------------------------------------------------------------------AllWiki-----------------------------------------------------------------------------------------------AllTaxi ------------------------ Country specificYammer-----------------------------------------------------------------------------------------All

Cloud

EU

NL

Link Service Menu:DEU Country Departmental

Network

EU

Country

Functional requirements Departmental Portal.· Compulsory entrance· EU Portal as container· Links to departmental

functionality activates popups

Functional requirements News Block.· Editing rights, Easy Editing from diverse countries, No need for programming skills· EU Portal as container, Menu driven like news web page· WEB 2.0 functionality (Like and comment fields)· Statistics on use and Click behaviour· Archive function , Searchable· Compatibility Attachments: Photos, film and sound , Live links in the site WEB links

Possibly think of Multi language text. Functional requirements BMS.· Drop down menu driven· Searchable by document· Searchable by text· Version control· Document management rules

Functional requirements KPI Window.· EU Portal as container· Start window DI corp mining down to department via popup· Live feed

Functional requirements Social medial.· EU Portal as container only mining to country if it is a country specific app.· Deu people link?·

Functional requirements Link Service.· EU Portal as container· Dropdown Menu driven service to country to department

Portal DesignRequirements

BMS Country

Click to select Click to select Click to select

Denso

External Link Service Menu:DEU Country Departmental

Link arcive Menu: QuickRDEU Country Departmental

Functional requirements Link Service.· EU Portal as container· Dropdown Menu driven service to country to department


Plan our Social media environment

Internet Portal Support and Suppliers

7Field Management Solutions B.V

• External providers– WEB design

– Blog supplier

– Knowledgebase

– Micro Blog Supplier

– Search supplier

– Host

• Internal Suppliers– Content Providers

• News sources• Portal Text• KPI Content• Blog subjects and instigators• Training Content

– Editor

– Blog Master

– Knowledgebase Master

– Security agent

– Support

Software

Hardware

Support

Access

Local

server

Cloud

Stand

alone

Global

servers USA Japa

n

Business Process

Portal

IS environment

WIKI

Blog

TweetMicro Blog

Forum

RSS


What is the success formula?

• Your daily work should create content and an audience• This will motivate us to create content• Creation of content becomes an effect of our work• It becomes a forum to make contact and share ideas• Social media software facilitates our work

WIKI

Blog

TweetMicro Blog

Forum

RSS

Example: Event–Driven Blog or Wiki

Step 1:An event of importance is recognized

in enterprise software, such as a single supplier for a key component.

Step 2:The event is categorized as one that requires a collaborative approach for resolution, one that goes beyond the

current contact possibilities

Step 3:A blog or Wiki is created that contains

links to all the information to start working on the problem, in this

example supplier and component info

Step 4:The appropriate people to solve the

event are notified and use the Blog or Wiki to collaborate to resolve the

problem

Step 5:Resolution can be linked to

relevant(Master Transaction) data to make the decision process

traceable.


WIKI

Blog

TweetMicro Blog

Forum

RSS


Example: Linked-In use.

Company - pageCompany - page

Outbound:Company Profile and brandingNewsEmployment OpportunitiesMirror Tweets

Inbound:Response to Job linksFAQ’s

Cross reference:Employee linksAlumni Links


WIKI

Blog

TweetMicro Blog

Forum

RSS


Example: Micro Blogging service

Step 1:Send a

statement or question.

Step 2:Answer

Step 2:Re-tweet

Step 3:Multiple Re-tweets

Could be interesting as a topic of information for communications

departments

Staff members

feel involved

even when not

at the office

Staff members

feel involved

even when not

at the office

Staff members discover skill sets outside normal work

structure

Staff members discover skill sets outside normal work

structure

Inter departmental discovery of

skills interests and knowledge

Inter departmental discovery of

skills interests and knowledge

Advantages


WIKI

Blog

TweetMicro Blog

Forum

RSS


bright people, bright ideas, bright solutions

Field Management Solutions B.V.

Field Management Solutions B.V.www.fieldgroep.nl

The new way of working has become the regular way of working.

Is your company ready?

By:Marc den Held

Mail: [email protected] Blog: www.marcdenheld.com

@marcdenheld

Social media new way of working

Technology

Transcript of Social media new way of working