Collaborative way of working

bright people, bright ideas, bright solutions

Field Management Solutions B.V.

Field Management Solutions B.V. www.fieldgroep.nl

Collaborative way of working

Design and implementation

Reasons to implement a new way of working

• The implementation of Web 2.0 and other

emerging technologies serves to enhance

organizational performance

• Implementation will Establish the organizational

structures and processes that will drive

success in an intensely competitive connected

economy.

www.fieldmanagement.nl www.marcdenheld.com

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• Productivity & efficiency

• Staff engagement

• Knowledge

• Reputation

• Cost reduction

• Increased productivity

• Reduced travel time due to video conferencing

facility

• Reduced communication overload

• Improved team performance

• Better internal communication

• Greater staff engagement

• More effective learning & development

• Easier access to expertise and organizational

capabilities

• Improved reputation attractiveness as an

employer in the 21st century

• IT, Travel, support and service cost reductions

• Problem solving via Internet knowledge base

• Enhanced information search

• Video images via BB or Laptop

• Forum blog knowledge share

• RSS feed on updates

Advantages to implementing

The Collaborative way of working


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Social Knowledge management

Let Social Collaboration become the transfer platform for Knowledge

Old Knowledge management

Go fetch Fixed content KM Training stovepipes

Closed user group

Two degrees of separation

Dynamic Content

Integration in Knowledge

Knowledge becomes facilitator


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Knowledge Retention Collaboration

Integration Process improvement

Roll out via

pilots with

feedback

Linux based

DokuWiKi

Micro blogging

via Yammer

WEB 2.0

Intranet 2.0

Collaborative Working

Single Portal platform

Interactive information and

news pages

Social collaboration

platform

Interactive KnowledgeWiki

and Scrum

Implementation- and User process

Blog

technology

plus feedback

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EU

Functional requirements.

· Flex workspace with follow

me telephone

· Single Sign-on

· Multi application anywhere

login with single look and

feel

Login

Denso Denso EU

EnviromentWindows start

screen

EU Wide

Portal start screen

EU Wide

Portal screen

Country

Input

Process flow

Enter Sign in

Denso Network?

Login Y/N

Login Y/N

Functional requirements Log in.

· Log sees if you are external

·

Output Login Password?

Denso EU portal

Container

Functional requirements EU Portal.

· Portal is container for all

lower portals

· Compulsary entrance

· EU News

· EU links

Denso EU NL

Denso EU portal Filling

Denso EU portal

Container

Denso Country portal

Filling

Portal screen

Department

Denso EU NL

departmental

Denso EU portal

Container

Department

portal Filling

Functional requirements Country

Portal.


· EU Portal as container

· Country specific field

dropins in containers

· Social media stays

international

· Links to Country

functionality activates

popups

News Menu:

Denso EU

Denso Country

NL

DE

etc.

Denso NL

Departmental news

Menu driven

Selection of

functionalities

BMS Menu:

Denso EU

Denso Country

NL

DE

etc.

Denso NL

Departmental Data

KPI Menu:

Denso EU

Denso Country

Denso NL

Departmental data

NL

Social Media Menu:

Denso EU

Forum--------------------------------------------------------------------------------------------

Wiki-----------------------------------------------------------------------------------------------

Taxi Denso Country

Denso NL

Cloud

EU

NL

Link Service Menu:

Denso EU

Denso Country

Departmental

Network?

EU

Country

Functional requirements Departmental

Portal.



· Links to departmental

functionality activates

popups

Functional requirementsNews Blockl.

· Editing rights, Easy Editing from diverse countries,No need for programming skills

· EU Portal as container, Menu driven like news web page

· WEB 2.0 functionality (Like and comment fields)

· Statistics on use and Click behavior

· Archive function , Searchable

· Soibility for Attachments:Photos, film and sound , Live links in the site WEB links

Possibly think of Multi language text.

Functional requirements BMS.

· Drop downmenu driven

· Searchable by document

· Searchable by tekst

· Version controle

· Document management rules

Functional requirements KPI Window.


· Start window Denso corp mining down to department via popup

· Live feed

Functional requirements Social medial.

· EU Portal as container only mining to country if it is a country specific app.

· Denso people link?

·

Functional requirements Link Service.


· Dropdown Menu driven service to country to department

Denso EU Portal Design

Requirements

BMS Country

Click to select Click to select Click to select

Denso

External Link Service Menu:

Denso EU

Denso Country

Departmental


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Single Portal

EU & Local Social media Tools

Implementation and Rollout advise

Field management can provide




Advantage of a Single portal

• Clear workflow

• Easy security and firewall access

• Faster on boarding new employees

• Easy maintenance

• Single information source to employees

• Branded look and feel guaranteed


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Input

Yammer Feed

Who is online

Options Menu Invite

Communication, Collaboration: Yammer




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Yammer Denso.nl

Yammer Sales.co.uk

Yammer Denso.de

Yammer Denso.local

Yammer EU

European Yammer site • English Language • Cross country login • Able to react on own local Yam

Local Country Yammer sites • Local language allowed • Local issues • Cross country invites are possible • Able to read and reply on local and EU

Local visibility for employee

EU wide Collaboration




Succes of micro blogging?

When asked what the employees thought of Micro blogging:

– Engage and connect informally with the eu work community

– Talk about office or service-line specific topics

– Get quick feedback on ideas

– Find specific industry experts and thought leaders

– Keep updated on project progress

– Discuss innovative new ideas to promote interest

– Share interesting news and articles

– Share the highlights from events you attend

– See the reaction to internal campaigns

– Find out what the leaders/exec are working on

– Form groups to talk about different topics ,projects, service lines, cities

– Share events, occasions and even Baby photo’s


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Login

Sitemap (Index)

Edit (if logged in)

Text

Search

Comment on the article

Goto shortcut

Crumb trail (How you got here)

Current page

(You are here)

Knowledge, FAQ, Answers: Wiki




Success of the Wiki?

• Faster on boarding, as all information is available and searchable with only two degrees of separation

• elimination of e-mail threads among groups to communicate or to obtain information

• ability to complete real-time updates of web-based content (without waiting for the technical support team to update your web server files)

• avoiding transfer of document attachments to a distribution list through the e-mail system

• enabling the ability to always access current information (eliminating problems by referencing out-dated documents or attachments that you previously received)


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Proven Implementation Plan

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The Complete Presentation and

further info is available.

Kindly contact me at

[email protected]


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Collaborative way of working

Education

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